[Resolved] Aircel — balance deduction | |||
My name is S.Bhowmik. My number is [protected].Today Rs.15 have been deducted without my concern.some tumi to ho dialer tone have been activated without my concern. i called up 198 the executive immediately that person told me she doesnt have the information so call back after 2-4 hours. i called back after 4 hours then a executive forced me that i have received a call number starting with 1400 and activated the service which i didnt.i dont even receive calls from number starting with1400. then he transferred my call to his supervisor and i waited in the queue for 10 mins but no attain my call.then again i called back 198 the executive then told me there is no service activated. i told how can it be possible.then he gave a number 155223 and told me to call this number and deactivate the caller tune.and then call 198 after 2 hours for further details.i am very know to aircel and my connection not 1 month old i am facing this kind of issues. hope my issue will be resolved shortly or i will stop using aircel and opt for port out. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved Jul 24, 2015 dayanand gahan's response श्रीमान जी मेरे मोबाईल नम्बर ये है [protected] और मैंने 22 जूलाई को आप के यहाँ पर complan की थी aircel company ने मेरे 39 रुपये काट लिए और अब 198 और 121 कस्टमर केयर फ़ोन भी नहीं लगता और 600 sms भी काट लिए है और मेरा बैलेंस भी नहीं लोटाया है
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 300 Comments | |||
Comments
aircel is just like hell..deducting a lot of money uslessly and without any information.Even though I cal to company they dont provite information that can satisfy me.after 2 time calling they didnt puck up...is it a realy duty of aicel customr care service?? As aicel serve people better know d value of 1paise... why aircel activate automatic value added servise without concerning our choose..?? It better to inform before activate any service...dont think only income for u but also for people...
Reply
Dear sir,
My name is manas kumar dhul. C/o- radha nath dhul. Mob no-[protected]. whnever I recharge my no. Rs 30/[protected] amount get deducted Rs 24/[protected] from my no.
whenI called customer care 198 they said me their is a system up gradation problem please do call after 2 hrs nd thir this problem continued for 4 days and in between theirresponse was just disgusting. A representative of them disconnected my call in between and other just told me don't distrub us by calling again nd again. my balance got deducted I got harasse. I request to you refund my deducted balance. Thank you.
Manas kumar
[protected]
Emai: [protected]@gmail.com
My name is manas kumar dhul. C/o- radha nath dhul. Mob no-[protected]. whnever I recharge my no. Rs 30/[protected] amount get deducted Rs 24/[protected] from my no.
whenI called customer care 198 they said me their is a system up gradation problem please do call after 2 hrs nd thir this problem continued for 4 days and in between theirresponse was just disgusting. A representative of them disconnected my call in between and other just told me don't distrub us by calling again nd again. my balance got deducted I got harasse. I request to you refund my deducted balance. Thank you.
Manas kumar
[protected]
Emai: [protected]@gmail.com
Evry tym i rchrg or hv enuf blnc in my acount, i get a txt "thanks for using aircel service" and my blnc gets reduced about 5rs to 50rs each tym. Wn i cal customer care they say som service s activatd nd i ask dem to cancel it.. im sure i dint use any unwantef service.. nd d nxt day, again tis continues.. nd agn i cal.. nd agn nd agn nd agn.. im nt a kid to do mistakes evry day.. u nvr get a refund too.. wt am i suposd to do.. my no. Is [protected].. kindly do respond..
my no. is [protected] and i have got message about subscription of dazzling queens but i didn't activated that so please help me to unsubscribe this
I have sent a sms to stop all value added services on date 25may2015 & got the reply from that there is no vas service activated on my number. So on date 05june2015 I recharged my account with 155 and get 40 rs in main balance but 30 rs deducted as charged the renewd a service of video talkies. So it's my humble request that please refund my balance as i got wrong information by the company.
HI my number is [protected]. I have recharged 110 rs on last Friday. And rs 9 on Sunday. But they are deducting the amount from main balance. at last they left just rs .05 in my account. when I asked to customer service they are saying nothing is deducted. They are not even interested in registering the complains. Please help me.
HI my number is [protected]. I have recharged 110 rs on last Friday. And rs 9 on Sunday. But they are deducting the amount from main balance. at last they left just rs .05 in my account. when I asked to customer service they are saying nothing is deducted. They are not even interested in registering the complains. Please help me.
Hello . On my number, [protected], two services were activated via internet ads without my consent. A sum of 10 rupees was deducted . I demand a full refund since I have not used any of the services that were activated. Thanks . I hope for a swift resolution.
i have recharged a night pack of 44rs at 12:30am on date 20th june . Before that i have main balance of 348rs . although i have a net pack my net charges deducted from my main balance. so please help me to refund of my main balance as it is a heavy amount for me.
HELLO.ON THE NUMBER [protected], A TOTAL AMOUNT OF 10 RUPEES WQS DEDUCTED FOR THE SERVICE - MUSIC STATION. A FEW DAYS AGO, I HAD GOT THE AMOUNT REFUNDED . A FEW HOURS LATER, THE REFUNDED SUM WAS DEDUCTED AGAIN FOR A SERVICE ACTIVATED THROUGH WEB CONTENTS AND WITHOUT MY KNOWLEDGE. I AM TIRD OF COMPLAINING REGULARLY .KINDLY ACTIVATE A SERVICE BY CONFIRMING BY SMS . REFUND THE AMOUNT.
complaint no. 1-[protected] not solved.
MY aircel no is [protected] .My bal is deducted on 28 June 2015 of 95Rs. On the same day I given a complaint. They Told that my a/c will refund by 95Rs in 48hours. But, I didn't get it till 5th June 2015. And now if i call to customer care they cut my call without giving me proper information.
it feels to me that they had put my no. in no reply zone.
it feels to me that they had put my no. in no reply zone.
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