[Resolved] Aircel — balance deduction | |||
My name is S.Bhowmik. My number is [protected].Today Rs.15 have been deducted without my concern.some tumi to ho dialer tone have been activated without my concern. i called up 198 the executive immediately that person told me she doesnt have the information so call back after 2-4 hours. i called back after 4 hours then a executive forced me that i have received a call number starting with 1400 and activated the service which i didnt.i dont even receive calls from number starting with1400. then he transferred my call to his supervisor and i waited in the queue for 10 mins but no attain my call.then again i called back 198 the executive then told me there is no service activated. i told how can it be possible.then he gave a number 155223 and told me to call this number and deactivate the caller tune.and then call 198 after 2 hours for further details.i am very know to aircel and my connection not 1 month old i am facing this kind of issues. hope my issue will be resolved shortly or i will stop using aircel and opt for port out. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved Jul 24, 2015 dayanand gahan's response श्रीमान जी मेरे मोबाईल नम्बर ये है [protected] और मैंने 22 जूलाई को आप के यहाँ पर complan की थी aircel company ने मेरे 39 रुपये काट लिए और अब 198 और 121 कस्टमर केयर फ़ोन भी नहीं लगता और 600 sms भी काट लिए है और मेरा बैलेंस भी नहीं लोटाया है
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 300 Comments | |||
Comments
Dear Customer,
We regret the inconvenience caused to you. Your concern has been noted and escalated for a resolution. We shall get back to you on the same shortly. You can also write to us at [protected]@aircel.co.in for any further clarifications.
We assure you that we are committed towards resolving your concern.
Regards
Aircel Customer Service Team
We regret the inconvenience caused to you. Your concern has been noted and escalated for a resolution. We shall get back to you on the same shortly. You can also write to us at [protected]@aircel.co.in for any further clarifications.
We assure you that we are committed towards resolving your concern.
Regards
Aircel Customer Service Team
31-7-12 ko mere connection par 23 rupees aircel company ne kat liye and koi jankari nahi di gayi. Customer care pe call karne par batya gaya ki apke number par 23 rupees call rate pack ativat kiya gaya hai. And yeh auto ativat hua hai. Mera balance refand nahi kiya gaya na hi plan ko deativat kiya gaya. Plz mera balance refund karwane ki help kare. Mo.[protected]
Email id: [protected]@gmail.com
Email id: [protected]@gmail.com
Dear Customer,
We regret the inconvenience caused to you. Your concern has been noted and escalated for a resolution. We shall get back to you on the same shortly. You can also write to us at [protected]@aircel.co.in for any further clarifications.
We assure you that we are committed towards resolving your concern.
Regards
Aircel Customer Service Team
We regret the inconvenience caused to you. Your concern has been noted and escalated for a resolution. We shall get back to you on the same shortly. You can also write to us at [protected]@aircel.co.in for any further clarifications.
We assure you that we are committed towards resolving your concern.
Regards
Aircel Customer Service Team
i received a message from aircel on 7/8/12 ( all local A-A calls at just 15p/min at Rs 8 for 30 days ) & they gave a no. (*122*019#) for recharge but after dailing that no. they charged Rs 19 for that offer, i have complaint several times they are not responding properly . Today i gone to aricel center to know the status but they again asked 24hrs & finally they told i[censored] receive any message u should call customer call & ask the details ...
This shows how they cheat the customers & get the balance from them, for one day from one person they are getting min 1 also its benifit for them .
I request all consumer to be careful when using this network better we all be careful & avoid using aircel
This shows how they cheat the customers & get the balance from them, for one day from one person they are getting min 1 also its benifit for them .
I request all consumer to be careful when using this network better we all be careful & avoid using aircel
Dear Team
i was using aircel service last 4yr,my mb no. Is [protected] m not facing any single problem, now a days my mb balance debited amount 10 rs twice a month. Reason for deduction is aircel powerplay which i was not did. I log a crm for the same no. is 1-[protected] & Dear Customer, your concern as per reference number 1-[protected] has been resolved on 25/8/2012.Manage your account online at aircel.com....there is no action tekan by the aircel service provider they gave only complaint no. That sit.....so kindly request you to plz help me out for the same & reverse my 20 rs balance asap in my account .
i was using aircel service last 4yr,my mb no. Is [protected] m not facing any single problem, now a days my mb balance debited amount 10 rs twice a month. Reason for deduction is aircel powerplay which i was not did. I log a crm for the same no. is 1-[protected] & Dear Customer, your concern as per reference number 1-[protected] has been resolved on 25/8/2012.Manage your account online at aircel.com....there is no action tekan by the aircel service provider they gave only complaint no. That sit.....so kindly request you to plz help me out for the same & reverse my 20 rs balance asap in my account .
Dear Customer,
We regret the inconvenience caused to you. Your concern has been noted and escalated for a resolution. We shall get back to you on the same shortly. You can also write to us at [protected]@aircel.co.in for any further clarifications.
We assure you that we are committed towards resolving your concern.
Regards
Aircel Customer Service Team
We regret the inconvenience caused to you. Your concern has been noted and escalated for a resolution. We shall get back to you on the same shortly. You can also write to us at [protected]@aircel.co.in for any further clarifications.
We assure you that we are committed towards resolving your concern.
Regards
Aircel Customer Service Team
dear team
waiting for favourable reply & revert me asap
waiting for favourable reply & revert me asap
dear sir.
Aircel company has deducted balance rupees 10/- from [protected] by activating "Mothers day pack" on 4th october 2012 without my permission.When I sayed them to refund my balance they ignored it.My number is registerder in DND but I had to face such problem.
please look into the matter.
dated
24th oct 2012.bongaon yours faithfully
sarthak dey
Aircel company has deducted balance rupees 10/- from [protected] by activating "Mothers day pack" on 4th october 2012 without my permission.When I sayed them to refund my balance they ignored it.My number is registerder in DND but I had to face such problem.
please look into the matter.
dated
24th oct 2012.bongaon yours faithfully
sarthak dey
Dear ,
I am Nilesh Pandey customer of Aircel using mobile no.[protected] deduct Rs.5/- for 1 SMS on dt.[protected] .whenever already used 10 p/- for 1 sms activating.
I am calling to customer care every day from 25.10.2012 many time but i have not yet call to cutomer care. I also sent sms to aircel customer care. But not get solution yet. So, I am cheated from aircel. Please help me.
I am Nilesh Pandey customer of Aircel using mobile no.[protected] deduct Rs.5/- for 1 SMS on dt.[protected] .whenever already used 10 p/- for 1 sms activating.
I am calling to customer care every day from 25.10.2012 many time but i have not yet call to cutomer care. I also sent sms to aircel customer care. But not get solution yet. So, I am cheated from aircel. Please help me.
My cell no. Is [protected],my acc. Balance has been deducted 3 times 5 rs. After applying Unsubscription of VAS's like Mehfil e shayri, BigBOSS etc. I was told that VAS has been unsubscribed successfully.
Dear Aircel,
I'm using aircel No. [protected] since May, 12.
Now I'm mumbai, the problem is whenever i recharge this No. A message comes to my mobile and 23 rupees duducted from my account of aircel. U can see the message here,
MAHRC23 has been renewed on your Aircel mobile .
alos tried calling aircel customer care No. But nothing working out.
Aditya narayan rai,
Mob: [protected]
I'm using aircel No. [protected] since May, 12.
Now I'm mumbai, the problem is whenever i recharge this No. A message comes to my mobile and 23 rupees duducted from my account of aircel. U can see the message here,
MAHRC23 has been renewed on your Aircel mobile .
alos tried calling aircel customer care No. But nothing working out.
Aditya narayan rai,
Mob: [protected]
Dear Sir,
I am Use a Aircel sim card befor 4Year back , last 4month back i Recharge my Number 350 Full
Tolk time then aftr 2,3 days my balance was deduction daily 35RS i call to Cust Care but not have any solutions this matter my all balance was deduction with in 10,15 days i many time complait to cust are but not have any reply, i tolk with mr saleem , rajesh , rahul , hardeep ext i have all recording this call pls help me this matter
Thanks & Regards
Prabjot Singh
[protected]
I am Use a Aircel sim card befor 4Year back , last 4month back i Recharge my Number 350 Full
Tolk time then aftr 2,3 days my balance was deduction daily 35RS i call to Cust Care but not have any solutions this matter my all balance was deduction with in 10,15 days i many time complait to cust are but not have any reply, i tolk with mr saleem , rajesh , rahul , hardeep ext i have all recording this call pls help me this matter
Thanks & Regards
Prabjot Singh
[protected]
Dear Customer,
We regret for the inconvenience caused.Your issues has been escalated to the circle, we shall get back on the same soon.You can also write to us at [protected]@aircel.co.in for any further clarifications.
We assure you that we are committed towards resolving your concern.
Regards
Aircel Social Media Team
We regret for the inconvenience caused.Your issues has been escalated to the circle, we shall get back on the same soon.You can also write to us at [protected]@aircel.co.in for any further clarifications.
We assure you that we are committed towards resolving your concern.
Regards
Aircel Social Media Team
Aircel Mobile — deduction of balance without submitting reasons
Dear sirI am using aircel mobile NO [protected] which was recharged for Rs 110/- three time but the amount got deducted within day without giving any reply from the mobile company. It is totally injustice with the users and company deducting the amount without prior permission from customer.
Hi its me Rajesh from siliguri yesterday aircel deducted my Rs30 from my main balacne without i actived anything, i have question to aircel communication why doing so such thing, before 2 week ago they actived themself(weight loose tips)which i dn't want also, so many time they active in my cell no[protected] cricket pack, govt job etc, this such unwanted things i don't want, and my request is don't dedct my amount without my information, and i want my balance refund, if you want my complain details go through my cell no recorded which i so many time complain to costumer care, i hope you will coperate me.to not disconnect the aircel network, Thank you
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We regret the inconvenience caused to you. Your concern has been noted and escalated for a resolution. We shall get back to you on the same shortly. You can also write to us at [protected]@aircel.co.in for any further clarifications.
We assure you that we are committed towards resolving your concern.
Regards
Aircel Customer Service Team