[Resolved] Airtel — MNP - Sim not activated | |||
Hello Sir, I applied for MNP from Aircel Kerala prepaid to Airtel prepaid and taken new SIM by submitted all necessary documents on 11th January 2013. I received a message on dated 16 Jan 2013, ( Namaste, Request Validated by Donor and Porting time[protected]:27:00.42). On[protected]:27:00 my exiting Aircel Kerala terminated their services, But still after 12 hours my SIM whichever provide by Airtel not activated. Your executives says switch off and Switch On your mobile I tried it for several times. Here Airtel Network Coverage is very good. At the time of PORTING i ensure the retailer that, I wont be there in Kerala for next 2 or three weeks is it possible to port now, the the retailer called Airtel care and then confirm about it.Then he assure there is no problem. Now there is no Signal for new Airtel SIM. when I am trying to contact customer care, they are saying there is no option for them , and I want to go back to the retailer. it is not possible for me. Can I contact Airtel Care @ Bangalore and replace new Sim? I am missing lots of call... I am very harassed & mentally disturb due to non-working of my no. I am not getting proper information from any one. Please give proper Solution ASAP Was this information helpful? | |||
Oct 14, 2016 Complaint marked as Resolved Verified Support Jan 21, 2013 Airtel Customer Care's response Namaste(Ras4U), This is to inform you that your concern listed on 19 Jan. 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at www.airtel.in/airtelpresence We assure you that we are committed to resolving the issue to your satisfaction Regards Deepak Mohod Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 Verified Support Feb 22, 2013 Airtel Customer Care's response Namaste(Ras4U), We would like to inform you that your concern listed 19 Jan. 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com. Regards Sandeep Kumar Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 | |||
 21 Comments | |||
Comments
Dear all
the Airtel is a very very bad service provider as well as a liar company as attached my mail. you have see the thanks.
I have approuch the there HQ/ V.P office at[protected] they said you are not authrozed to call this office. this is the number one comapny of India .
Regards
Nishu
Mail No 1
Dear Sir,
Thank you for contacting National Escalation Team. We are in receipt of your complaint and we will revert to you with update in next 24 working hours.
Regards
Ritu Bhatia
Front Office APO
Unitech World Cyber Park
Tower A, Sec-39
Gurgaon-122001.
[protected]
Mail No 2
Dear Customer
Thank you for writing to Airtel.
This refers to your email dated 6 November 2008 regarding network coverage problem on your Airtel number [protected] in J&K and Punjab. We apologize for the inconvenience faced by you.
We already told you to log a complaint when you visit in J & K and Punjab as that can be checked from their end.
Should you have any further queries, please feel free to contact us at: SMS at 121 or email at [protected]@airtelindia.com.
Assuring you the best of our services.
Regards
Gajendra
Nodalofficer
Bharti Airtel Ltd
DISCLAIMER AND CONFIDENTIALITY NOTE:
The information in this email is confidential, and intended solely for the addressee. Access to this e-mail by anyone else is unauthorized. Any copying or further distribution beyond the original addressee is not intended, and may be unlawful. The opinions expressed are those of the sender, and do not necessarily reflect those of BHARTI AIRTEL LIMITED. The e-mail has been successfully scanned for presence of virus. It is recommended to scan the attachment before launching.
"Nishu" <[protected]@intellicon.in>
[protected]:48 AM
Please respond to
<[protected]@intellicon.in>
To <appellate.[protected]@airtel.in>
cc <Nodalofficer.[protected]@Airtel.in>
Subject [Suspected Spam] RE: Regarding Your Airtel Mobile Number [protected].
Please do not print this e-mail unless it is absolutely necessary
Dear Sir,
Till the date no action is take in my complaint. Please let me now the states of my complaint. Other wize I have taken the legal action against you.
with warm regards
Nishu Kapoor
Email: [protected]@intellicon.in
From: Nishu [mailto:[protected]@intellicon.in]
Sent: Wednesday, October 22, 2008 12:44 PM
To: 'Nodalofficer.[protected]@Airtel.in'
Cc: 'appellate.[protected]@airtel.in'
Subject: RE: Regarding Your Airtel Mobile Number [protected].
Dear Sir,
Till the date no action is take in my complaint. Please let me now the states of my complaint. Other wize I have taken the legal action against you.
with warm regards
Nishu Kapoor
Email: [protected]@intellicon.in
From: Nodalofficer.[protected]@Airtel.in [mailto:Nodalofficer.[protected]@Airtel.in]
Sent: Saturday, September 27, 2008 5:05 PM
To: [protected]@intellicon.in
Subject: Regarding Your Airtel Mobile Number [protected].
Dear Mr. Kapoor,
Thank you for writing to Airtel.
This refers to your email dated 16 September 2008 regarding network coverage problem on your Airtel number [protected] in J&K and Punjab. We apologize for the inconvenience faced by you.
We would request you to log a complaint when you visit there as that can be checked from their end.
Should you have any further queries, please feel free to contact us at: SMS at 121 or email at [protected]@airtelindia.com.
Assuring you the best of our services.
Regards
Sovi Marwah
Nodalofficer
Airtel
DISCLAIMER AND CONFIDENTIALITY NOTE:
The information in this email is confidential, and intended solely for the addressee. Access to this e-mail by anyone else is unauthorized. Any copying or further distribution beyond the original addressee is not intended, and may be unlawful. The opinions expressed are those of the sender, and do not necessarily reflect those of BHARTI AIRTEL LIMITED. The e-mail has been successfully scanned for presence of virus. It is recommended to scan the attachment before launching.
"Nishu" <[protected]@intellicon.in>
[protected]:16 PM
Please respond to
<[protected]@intellicon.in>
To <Nodalofficer.[protected]@Airtel.in>
cc <appellate.[protected]@airtel.in>
Subject RE: Regarding Your Airtel Mobile Number [protected].
Please do not print this e-mail unless it is absolutely necessary
Dear Sir,
Please let me now when my problem is resolved.
Regards
Nishu
From: Nodalofficer.[protected]@Airtel.in [mailto:Nodalofficer.[protected]@Airtel.in]
Sent: Thursday, September 25, 2008 3:57 PM
To: [protected]@intellicon.in
Subject: Regarding Your Airtel Mobile Number [protected].
Dear Mr. Kapoor,
Thank you for writing to Airtel.
This refers to your email dated 16 September 2008 regarding network coverage problem on your Airtel number [protected] in J&K and Punjab. We apologize for the inconvenience faced by you.
We would request you to log a complaint when you visit there as that can be checked from their end.
Should you have any further queries, please feel free to contact us at: SMS at 121 or email at [protected]@airtelindia.com.
Assuring you the best of our services.
Regards
Sovi Marwah
Nodalofficer
Airtel
DISCLAIMER AND CONFIDENTIALITY NOTE:
The information in this email is confidential, and intended solely for the addressee. Access to this e-mail by anyone else is unauthorized. Any copying or further distribution beyond the original addressee is not intended, and may be unlawful. The opinions expressed are those of the sender, and do not necessarily reflect those of BHARTI AIRTEL LIMITED. The e-mail has been successfully scanned for presence of virus. It is recommended to scan the attachment before launching.
"Nishu" <[protected]@intellicon.in>
[protected]:34 AM
Please respond to
<[protected]@intellicon.in>
To <Nodalofficer.[protected]@Airtel.in>
cc <appellate.[protected]@airtel.in>
Subject RE: Regarding your Airtel Mobile [protected].
Please do not print this e-mail unless it is absolutely necessary
Dear Sir,
As per my Mail you are not look in the main mater I am underline the problem. I AM FACING THE MAIN PROBLEM IN Romming in J&K & Panjab.
It Has been more than a year using my airtel. Suddenly from one day there had been network problem in Romming & Moti Bagh . I had made an complain and it was resolved saying that network was weak. Again the same thing happened and it was again resolved assuring it won’t happened again. But this time it has been more than a 3 month I am not able to remake calls or rec calls in my Romming & Moti Bagh for every call not only me but my staffs are moving out of the Romming same is happened ?. After the complain even the conditions have gone worse. Beside my several complains and correspondence there is no response this time. Since we are in logistics business and it would not be easy to change our numbers. We are fallen in a deep trouble. Every second gets disconnected due to connection error. People are not able to call us saying network busy.& call drop IN ROMMING Its been heights this time. Its onsite otherwise in would had [censored] those airtel people.
My recent complain ref no is 19 June 17157936, 20 July 17570628, 20 July 17570711, 16 Aug 17923514 ??.but till the date no action is taking place & your call center ASTT MANAGER IS LYING EVERY TIME.
From: Nodalofficer.[protected]@Airtel.in [mailto:Nodalofficer.[protected]@Airtel.in]
Sent: Monday, September 15, 2008 6:46 PM
To: [protected]@intellicon.in
Subject: Regarding your Airtel Mobile [protected].
Importance: High
Dear Ms. Kapoor,
Thank you for writing to Airtel.
This has reference to your e-mail dated 12 September 2008 regarding network coverage issue for your Airtel number [protected].
We sincerely regret the inconvenience face due to network issue. Please be informed that a new site is planned at Moti Bagh, which will improve coverage at the given address. You have our assurance that the matter is receiving our full attention that we are making every effort to resolve the problem. We are pleased to inform you that a network site is planned for your area and currently and we are in the process of acquiring a suitable place for site installation. Once the site is installed, network strength will improve considerably.
For future, kindly call our customer care help line at 121 (toll free) and we would be glad to assist you.
Assuring you the best of our services.
Regards
Pawan Kumar
Nodal Officer
Bharti Airtel Ltd
DISCLAIMER AND CONFIDENTIALITY NOTE:
The information in this email is confidential, and intended solely for the addressee. Access to this e-mail by anyone else is unauthorized. Any copying or further distribution beyond the original addressee is not intended, and may be unlawful. The opinions expressed are those of the sender, and do not necessarily reflect those of BHARTI AIRTEL LIMITED. The e-mail has been successfully scanned for presence of virus. It is recommended to scan the attachment before launching.
"Nishu" <[protected]@intellicon.in>
[protected]:49 PM
Please respond to
<[protected]@intellicon.in>
To <Nodalofficer.[protected]@Airtel.in>
cc <appellate.[protected]@airtel.in>
Subject RE: Regarding your Airtel Mobile [protected].
Please do not print this e-mail unless it is absolutely necessary
Dear sir,
It Has been more than a year using my airtel. Suddenly from one day there had been network problem in Romming & Moti Bagh . I had made an complain and it was resolved saying that network was weak. Again the same thing happened and it was again resolved assuring it won’t happened again. But this time it has been more than a 3 month I am not able to remake calls or rec calls in my Romming & Moti Bagh for every call not only me but my staffs are moving out of the Romming same is happened ?. After the complain even the conditions have gone worse. Beside my several complains and correspondence there is no response this time. Since we are in logistics business and it would not be easy to change our numbers. We are fallen in a deep trouble. Every second gets disconnected due to connection error. People are not able to call us saying network busy.& call drop IN ROMMING Its been heights this time. Its onsite otherwise in would had [censored] those airtel people.
My recent complain ref no is 19 June 17157936, 20 July 17570628, 20 July 17570711, 16 Aug 17923514 ??.but till the date no action is taking place & your call center ASTT MANAGER IS LYING EVERY TIME.
Nishu Kapoor
?[protected]
From: Nodalofficer.[protected]@Airtel.in [mailto:Nodalofficer.[protected]@Airtel.in]
Sent: Wednesday, September 10, 2008 6:46 PM
To: [protected]@intellicon.in
Subject: Regarding your Airtel Mobile [protected].
Dear Ms. Kapoor,
Thank you for writing to Airtel.
This has reference to your e-mail dated 10 September 2008 regarding network coverage issue for your Airtel number [protected].
We sincerely regret the inconvenience face due to network issue.Please be informed that a new site is planned at Moti Bagh which will improve coverage at the given address.You have our assurance that the matter is receiving our full attention that we are making every effort to resolve the problem. We are pleased to inform you that a network site is planned for your area and currently and we are in the process of acquiring a suitable place for site installation. Once the site is installed, network strength will improve considerably.
For future, kindly call our customer care help line at 121 (toll free) and we would be glad to assist you.
Assuring you the best of our services.
Regards
Satish Pathak
Nodal Officer
Airtel
DISCLAIMER AND CONFIDENTIALITY NOTE:
The information in this email is confidential, and intended solely for the addressee. Access to this e-mail by anyone else is unauthorized. Any copying or further distribution beyond the original addressee is not intended, and may be unlawful. The opinions expressed are those of the sender, and do not necessarily reflect those of BHARTI AIRTEL LIMITED. The e-mail has been successfully scanned for presence of virus. It is recommended to scan the attachment before launching.
"Nishu" <[protected]@intellicon.in>
[protected]:37 PM
Please respond to
<[protected]@intellicon.in>
To <nodalofficer.[protected]@airtel.in>
cc
Subject Complint [protected]
Please do not print this e-mail unless it is absolutely necessary
Dear Mr. Kapoor,
Thank you for contacting Airtel.
This is with reference to your email regarding network coverage problem in Moti Bagh for Airtel mobile [protected].
We regret for the inconvenienced faced.
Our aim at Airtel is to provide a convenient and efficient service; however in this case, we have not met that standard. We are truly sorry that we were not able to fulfill your expectations for this level of service. We hope that you will give us another opportunity to prove the quality of our service to you.
It is always important for us to hear how customers react to all aspects of our services. Strong customer feedback like yours helps us continue to improve the service we provide, and we appreciate the time you took to write to us.
We wish to inform you that complaint address is served by our site at Moti Bagh, a new site is planned at Moti Bagh which will improve coverage at the given address A-217, Block 4 Moti Bagh-1, Near Goverment School.
For your reference, you may dial *121# (toll free) to know the status of service complaint number.
It has always been our endeavor to provide you with the best customer service and we assure you of our sincere commitment to meeting all your future requirements too.
We value your association with Airtel.
Regards,
Kashif Raja Khan
Customer Services
Airtel
________________________________________________________________________________...⇄
DISCLAIMER AND CONFIDENTIALITY NOTE:
The information in this email is confidential and intended solely for the addressee. Access to this e-mail by anyone else is unauthorized. Any copying or further distribution beyond the original addressee is not intended, and may be unlawful. The opinions expressed are those of the sender, and do not necessarily reflect those of BHARTI AIRTEL LIMITED. The e-mail has been successfully scanned for presence of virus. It is recommended to scan the attachment before launching.
---- Original Message ----
Dear Sir,
As per your mail you will confirm the status by 3 sep 2008. You 3 sep 2008
is coming after 1, 00, 000 year or what. Please let me now.
I hope that is your policy to lying always. If yes please let me now. What
is = to 24 hours?as per airtel. Yours all offices is lying or you send the
mail I fill so.
Waiting of your reply.
Regards
?Nishu Kapoor
[protected]
From:[protected]@airtelindia.com [mailto:[protected]@airtelindia.com]
Sent: Tuesday, September 02, 2008 12:03 AM
To: [protected]@intellicon.in
Subject: Your Airtel Mobile (#[protected]) [REF:[protected]]
Dear Mr. Kapoor,
Thank you for contacting Airtel.
This is with reference to your concern regarding network problem for your
Airtel number [protected]. We regret for the inconvenience caused.
We wish to inform that we have noted your complaint for poor connectivity
and your complaint number for the same is 18166517. We will confirm the
status by 3 September 2008. You may dial *121# (toll free) to know the
status of Service Request.
It has always been our endeavor to provide you with the best customer
service and we assure you of our sincere commitment to meet all your future
requirements too.
We value your association with Airtel.
Regards,
Jagjeet Singh
Customer Services
Airtel
[protected][protected][protected][protected][protected]--
DISCLAIMER AND CONFIDENTIALITY NOTE:
The information in this email is confidential and intended solely for the addressee. Access to this e-mail by anyone else is unauthorized. Any copying or further distribution beyond the original addressee is not intended, and may be unlawful. The opinions expressed are those of the sender, and do not necessarily reflect those of BHARTI AIRTEL LIMITED. The e-mail has been successfully scanned for presence of virus. It is recommended to scan the attachment before launching.
---- Original Message ----
Dear Mr. Kapoor,
Thank you for contacting Airtel.
This is with reference to your e-mail regarding signal problem in Moti Bagh
for your Airtel mobile [protected].
We regret for the inconvenienced faced.
We would request you to please provide us with the following details so
that we can assist you in this regard:
Landmark: near Govt. sehool
Duration of problem: last 5 Month
Type of handsets: Nokia& Chinese & Samsung
Number of signals (0, 1, 2, 3, 4) : 01
Voice quality (Good, Average, Poor): poor & braking
Area (Indoor, Outdoor, Basement, In car): indoor & outdoor? Both
Wall type (Brick, Concrete): concrete
Dear I am facing network problem in Romming a lot. In Jalander, Jammu &
pathokot, Amritsar & way to Jaipur & above
It is always important for us to hear how customers react to all aspects of
our services.? Strong customer feedback like yours helps us continue to
improve the service we provide, and we appreciate the time you took to
write to us.
It has always been our endeavor to provide you with the best customer
service and we assure you of our sincere commitment to meeting all your
future requirements too.
We value your association with Airtel.
Regards,
Kashif Raja Khan
Customer Services
Airtel
From:[protected]@airtelindia.com [mailto:[protected]@airtelindia.com]
Sent: Monday, September 01, 2008 5:25 PM
To: [protected]@intellicon.in
Subject: Your Airtel Mobile (#[protected]) [REF:[protected]]
Dear Mr. Kapoor,
Thank you for contacting Airtel.
This is with reference to your e-mail regarding signal problem in Moti Bagh
for your Airtel mobile [protected].
We regret for the inconvenienced faced.
We would request you to please provide us with the following details so
that we can assist you in this regard:
Landmark
Duration of problem
Type of handsets
Number of signals (0, 1, 2, 3, 4)
Voice quality (Good, Average, Poor)
Area (Indoor, Outdoor, Basement, In car)
Wall type (Brick, Concrete)
It is always important for us to hear how customers react to all aspects of
our services.? Strong customer feedback like yours helps us continue to
improve the service we provide, and we appreciate the time you took to
write to us.
It has always been our endeavor to provide you with the best customer
service and we assure you of our sincere commitment to meeting all your
future requirements too.
We value your association with Airtel.
Regards,
Kashif Raja Khan
Customer Services
Airtel
________________________________________________________________________________...⇄
DISCLAIMER AND CONFIDENTIALITY NOTE:
The information in this email is confidential and intended solely for the
addressee. Access to this e-mail by anyone else is unauthorized. Any
copying or further distribution beyond the original addressee is not
intended, and may be unlawful. The opinions expressed are those of the
sender, and do not necessarily reflect those of BHARTI AIRTEL LIMITED. The
e-mail has been successfully scanned for presence of virus. It is
recommended to scan the attachment before launching.
---- Original Message ----
From:Nishu [mailto:[protected]@intellicon.in]
Sent: Tuesday, August 19, 2008 2:55 PM
To: 'nodalofficer.[protected]@airtel.in'
Cc: '[protected]@airtel.in'
Subject:
Dear sir,
It Has been more than a year using my airtel. Suddenly from one day there had been network problem in Romming & moti Bagh . I had made an complain and it was resolved saying that network was weak. Again the same thing happened and it was again resolved assuring it won’t happened again. But this time it has been more than a 3 month I am not able to remake calls or rec calls in my Romming & Moti Bagh for every call not only me but my staffs are moving out of the Romming same is happened ?. After the complain even the conditions have gone worse. Beside my several complains and correspondence there is no response this time. Since we are in logistics business and it would not be easy to change our numbers. We are fallen in a deep trouble. Every second gets disconnected due to connection error. People are not able to call us saying network busy.& call drop IN ROMMING Its been heights this time. Its onsite otherwise in would had [censored] those airtel people.
My recent complain ref no is 19 June 17157936, 20 July 17570628, 20 July 17570711, 16 Aug 17923514 ??.but till the date no action is taking place & your call center ASTT MANAGER IS LYING EVERY TIME.
Nishu Kapoor
?[protected]
This e-mail and any files transmitted with it are for the sole use of the
intended recipient(s) and may contain confidential and privileged
information. If you are not the intended recipient, please contact the
sender by reply e-mail and destroy all copies and the original message. Any
unauthorized review, use, disclosure, dissemination, forwarding, printing or
copying of this email or any action taken in reliance on this e-mail is
strictly prohibited and may be unlawful. The recipient acknowledges that
Bharti Airtel Limited or its subsidiaries and associated
companies(collectively "Bharti Airtel Limited"), are unable to exercise
control or ensure or guarantee the integrity of/overthe contents of the
information contained in e-mail transmissions and further acknowledges that
any views expressed in this message are those of the individual sender and
no binding nature of the message shall be implied or assumed unless the
sender does so expressly with due authority of Bharti Airtel Limited.
Before opening any attachments please check them for viruses and defects.
This e-mail and any files transmitted with it are for the sole use of the
intended recipient(s) and may contain confidential and privileged
information. If you are not the intended recipient, please contact the
sender by reply e-mail and destroy all copies and the original message. Any
unauthorized review, use, disclosure, dissemination, forwarding, printing or
copying of this email or any action taken in reliance on this e-mail is
strictly prohibited and may be unlawful. The recipient acknowledges that
Bharti Airtel Limited or its subsidiaries and associated
companies(collectively "Bharti Airtel Limited"), are unable to exercise
control or ensure or guarantee the integrity of/overthe contents of the
information contained in e-mail transmissions and further acknowledges that
any views expressed in this message are those of the individual sender and
no binding nature of the message shall be implied or assumed unless the
sender does so expressly with due authority of Bharti Airtel Limited.
Before opening any attachments please check them for viruses and defects.
This e-mail and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies and the original message. Any unauthorized review, use, disclosure, dissemination, forwarding, printing or copying of this email or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful. The recipient acknowledges that Bharti Airtel Limited or its subsidiaries and associated companies(collectively "Bharti Airtel Limited"), are unable to exercise control or ensure or guarantee the integrity of/overthe contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of Bharti Airtel Limited. Before opening any attachments please check them for viruses and defects.
with warm regards
Nishu Kapoor
Key Accounts Manager
Tel:[protected]
Fax:[protected]
Email: [protected]@intellicon.in
This e-mail and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies and the original message. Any unauthorized review, use, disclosure, dissemination, forwarding, printing or copying of this email or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful. The recipient acknowledges that Bharti Airtel Limited or its subsidiaries and associated companies(collectively "Bharti Airtel Limited"), are unable to exercise control or ensure or guarantee the integrity of/overthe contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of Bharti Airtel Limited. Before opening any attachments please check them for viruses and defects.
This e-mail and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies and the original message. Any unauthorized review, use, disclosure, dissemination, forwarding, printing or copying of this email or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful. The recipient acknowledges that Bharti Airtel Limited or its subsidiaries and associated companies(collectively "Bharti Airtel Limited"), are unable to exercise control or ensure or guarantee the integrity of/overthe contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of Bharti Airtel Limited. Before opening any attachments please check them for viruses and defects.
This e-mail and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies and the original message. Any unauthorized review, use, disclosure, dissemination, forwarding, printing or copying of this email or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful. The recipient acknowledges that Bharti Airtel Limited or its subsidiaries and associated companies(collectively "Bharti Airtel Limited"), are unable to exercise control or ensure or guarantee the integrity of/overthe contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of Bharti Airtel Limited. Before opening any attachments please check them for viruses and defects.
This e-mail and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies and the original message. Any unauthorized review, use, disclosure, dissemination, forwarding, printing or copying of this email or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful. The recipient acknowledges that Bharti Airtel Limited or its subsidiaries and associated companies(collectively "Bharti Airtel Limited"), are unable to exercise control or ensure or guarantee the integrity of/overthe contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of Bharti Airtel Limited. Before opening any attachments please check them for viruses and defects.
This e-mail and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies and the original message. Any unauthorized review, use, disclosure, dissemination, forwarding, printing or copying of this email or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful. The recipient acknowledges that Bharti Airtel Limited or its subsidiaries and associated companies(collectively "Bharti Airtel Limited"), are unable to exercise control or ensure or guarantee the integrity of/overthe contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of Bharti Airtel Limited. Before opening any attachments please check them for viruses and defects.
the Airtel is a very very bad service provider as well as a liar company as attached my mail. you have see the thanks.
I have approuch the there HQ/ V.P office at[protected] they said you are not authrozed to call this office. this is the number one comapny of India .
Regards
Nishu
Mail No 1
Dear Sir,
Thank you for contacting National Escalation Team. We are in receipt of your complaint and we will revert to you with update in next 24 working hours.
Regards
Ritu Bhatia
Front Office APO
Unitech World Cyber Park
Tower A, Sec-39
Gurgaon-122001.
[protected]
Mail No 2
Dear Customer
Thank you for writing to Airtel.
This refers to your email dated 6 November 2008 regarding network coverage problem on your Airtel number [protected] in J&K and Punjab. We apologize for the inconvenience faced by you.
We already told you to log a complaint when you visit in J & K and Punjab as that can be checked from their end.
Should you have any further queries, please feel free to contact us at: SMS at 121 or email at [protected]@airtelindia.com.
Assuring you the best of our services.
Regards
Gajendra
Nodalofficer
Bharti Airtel Ltd
DISCLAIMER AND CONFIDENTIALITY NOTE:
The information in this email is confidential, and intended solely for the addressee. Access to this e-mail by anyone else is unauthorized. Any copying or further distribution beyond the original addressee is not intended, and may be unlawful. The opinions expressed are those of the sender, and do not necessarily reflect those of BHARTI AIRTEL LIMITED. The e-mail has been successfully scanned for presence of virus. It is recommended to scan the attachment before launching.
"Nishu" <[protected]@intellicon.in>
[protected]:48 AM
Please respond to
<[protected]@intellicon.in>
To <appellate.[protected]@airtel.in>
cc <Nodalofficer.[protected]@Airtel.in>
Subject [Suspected Spam] RE: Regarding Your Airtel Mobile Number [protected].
Please do not print this e-mail unless it is absolutely necessary
Dear Sir,
Till the date no action is take in my complaint. Please let me now the states of my complaint. Other wize I have taken the legal action against you.
with warm regards
Nishu Kapoor
Email: [protected]@intellicon.in
From: Nishu [mailto:[protected]@intellicon.in]
Sent: Wednesday, October 22, 2008 12:44 PM
To: 'Nodalofficer.[protected]@Airtel.in'
Cc: 'appellate.[protected]@airtel.in'
Subject: RE: Regarding Your Airtel Mobile Number [protected].
Dear Sir,
Till the date no action is take in my complaint. Please let me now the states of my complaint. Other wize I have taken the legal action against you.
with warm regards
Nishu Kapoor
Email: [protected]@intellicon.in
From: Nodalofficer.[protected]@Airtel.in [mailto:Nodalofficer.[protected]@Airtel.in]
Sent: Saturday, September 27, 2008 5:05 PM
To: [protected]@intellicon.in
Subject: Regarding Your Airtel Mobile Number [protected].
Dear Mr. Kapoor,
Thank you for writing to Airtel.
This refers to your email dated 16 September 2008 regarding network coverage problem on your Airtel number [protected] in J&K and Punjab. We apologize for the inconvenience faced by you.
We would request you to log a complaint when you visit there as that can be checked from their end.
Should you have any further queries, please feel free to contact us at: SMS at 121 or email at [protected]@airtelindia.com.
Assuring you the best of our services.
Regards
Sovi Marwah
Nodalofficer
Airtel
DISCLAIMER AND CONFIDENTIALITY NOTE:
The information in this email is confidential, and intended solely for the addressee. Access to this e-mail by anyone else is unauthorized. Any copying or further distribution beyond the original addressee is not intended, and may be unlawful. The opinions expressed are those of the sender, and do not necessarily reflect those of BHARTI AIRTEL LIMITED. The e-mail has been successfully scanned for presence of virus. It is recommended to scan the attachment before launching.
"Nishu" <[protected]@intellicon.in>
[protected]:16 PM
Please respond to
<[protected]@intellicon.in>
To <Nodalofficer.[protected]@Airtel.in>
cc <appellate.[protected]@airtel.in>
Subject RE: Regarding Your Airtel Mobile Number [protected].
Please do not print this e-mail unless it is absolutely necessary
Dear Sir,
Please let me now when my problem is resolved.
Regards
Nishu
From: Nodalofficer.[protected]@Airtel.in [mailto:Nodalofficer.[protected]@Airtel.in]
Sent: Thursday, September 25, 2008 3:57 PM
To: [protected]@intellicon.in
Subject: Regarding Your Airtel Mobile Number [protected].
Dear Mr. Kapoor,
Thank you for writing to Airtel.
This refers to your email dated 16 September 2008 regarding network coverage problem on your Airtel number [protected] in J&K and Punjab. We apologize for the inconvenience faced by you.
We would request you to log a complaint when you visit there as that can be checked from their end.
Should you have any further queries, please feel free to contact us at: SMS at 121 or email at [protected]@airtelindia.com.
Assuring you the best of our services.
Regards
Sovi Marwah
Nodalofficer
Airtel
DISCLAIMER AND CONFIDENTIALITY NOTE:
The information in this email is confidential, and intended solely for the addressee. Access to this e-mail by anyone else is unauthorized. Any copying or further distribution beyond the original addressee is not intended, and may be unlawful. The opinions expressed are those of the sender, and do not necessarily reflect those of BHARTI AIRTEL LIMITED. The e-mail has been successfully scanned for presence of virus. It is recommended to scan the attachment before launching.
"Nishu" <[protected]@intellicon.in>
[protected]:34 AM
Please respond to
<[protected]@intellicon.in>
To <Nodalofficer.[protected]@Airtel.in>
cc <appellate.[protected]@airtel.in>
Subject RE: Regarding your Airtel Mobile [protected].
Please do not print this e-mail unless it is absolutely necessary
Dear Sir,
As per my Mail you are not look in the main mater I am underline the problem. I AM FACING THE MAIN PROBLEM IN Romming in J&K & Panjab.
It Has been more than a year using my airtel. Suddenly from one day there had been network problem in Romming & Moti Bagh . I had made an complain and it was resolved saying that network was weak. Again the same thing happened and it was again resolved assuring it won’t happened again. But this time it has been more than a 3 month I am not able to remake calls or rec calls in my Romming & Moti Bagh for every call not only me but my staffs are moving out of the Romming same is happened ?. After the complain even the conditions have gone worse. Beside my several complains and correspondence there is no response this time. Since we are in logistics business and it would not be easy to change our numbers. We are fallen in a deep trouble. Every second gets disconnected due to connection error. People are not able to call us saying network busy.& call drop IN ROMMING Its been heights this time. Its onsite otherwise in would had [censored] those airtel people.
My recent complain ref no is 19 June 17157936, 20 July 17570628, 20 July 17570711, 16 Aug 17923514 ??.but till the date no action is taking place & your call center ASTT MANAGER IS LYING EVERY TIME.
From: Nodalofficer.[protected]@Airtel.in [mailto:Nodalofficer.[protected]@Airtel.in]
Sent: Monday, September 15, 2008 6:46 PM
To: [protected]@intellicon.in
Subject: Regarding your Airtel Mobile [protected].
Importance: High
Dear Ms. Kapoor,
Thank you for writing to Airtel.
This has reference to your e-mail dated 12 September 2008 regarding network coverage issue for your Airtel number [protected].
We sincerely regret the inconvenience face due to network issue. Please be informed that a new site is planned at Moti Bagh, which will improve coverage at the given address. You have our assurance that the matter is receiving our full attention that we are making every effort to resolve the problem. We are pleased to inform you that a network site is planned for your area and currently and we are in the process of acquiring a suitable place for site installation. Once the site is installed, network strength will improve considerably.
For future, kindly call our customer care help line at 121 (toll free) and we would be glad to assist you.
Assuring you the best of our services.
Regards
Pawan Kumar
Nodal Officer
Bharti Airtel Ltd
DISCLAIMER AND CONFIDENTIALITY NOTE:
The information in this email is confidential, and intended solely for the addressee. Access to this e-mail by anyone else is unauthorized. Any copying or further distribution beyond the original addressee is not intended, and may be unlawful. The opinions expressed are those of the sender, and do not necessarily reflect those of BHARTI AIRTEL LIMITED. The e-mail has been successfully scanned for presence of virus. It is recommended to scan the attachment before launching.
"Nishu" <[protected]@intellicon.in>
[protected]:49 PM
Please respond to
<[protected]@intellicon.in>
To <Nodalofficer.[protected]@Airtel.in>
cc <appellate.[protected]@airtel.in>
Subject RE: Regarding your Airtel Mobile [protected].
Please do not print this e-mail unless it is absolutely necessary
Dear sir,
It Has been more than a year using my airtel. Suddenly from one day there had been network problem in Romming & Moti Bagh . I had made an complain and it was resolved saying that network was weak. Again the same thing happened and it was again resolved assuring it won’t happened again. But this time it has been more than a 3 month I am not able to remake calls or rec calls in my Romming & Moti Bagh for every call not only me but my staffs are moving out of the Romming same is happened ?. After the complain even the conditions have gone worse. Beside my several complains and correspondence there is no response this time. Since we are in logistics business and it would not be easy to change our numbers. We are fallen in a deep trouble. Every second gets disconnected due to connection error. People are not able to call us saying network busy.& call drop IN ROMMING Its been heights this time. Its onsite otherwise in would had [censored] those airtel people.
My recent complain ref no is 19 June 17157936, 20 July 17570628, 20 July 17570711, 16 Aug 17923514 ??.but till the date no action is taking place & your call center ASTT MANAGER IS LYING EVERY TIME.
Nishu Kapoor
?[protected]
From: Nodalofficer.[protected]@Airtel.in [mailto:Nodalofficer.[protected]@Airtel.in]
Sent: Wednesday, September 10, 2008 6:46 PM
To: [protected]@intellicon.in
Subject: Regarding your Airtel Mobile [protected].
Dear Ms. Kapoor,
Thank you for writing to Airtel.
This has reference to your e-mail dated 10 September 2008 regarding network coverage issue for your Airtel number [protected].
We sincerely regret the inconvenience face due to network issue.Please be informed that a new site is planned at Moti Bagh which will improve coverage at the given address.You have our assurance that the matter is receiving our full attention that we are making every effort to resolve the problem. We are pleased to inform you that a network site is planned for your area and currently and we are in the process of acquiring a suitable place for site installation. Once the site is installed, network strength will improve considerably.
For future, kindly call our customer care help line at 121 (toll free) and we would be glad to assist you.
Assuring you the best of our services.
Regards
Satish Pathak
Nodal Officer
Airtel
DISCLAIMER AND CONFIDENTIALITY NOTE:
The information in this email is confidential, and intended solely for the addressee. Access to this e-mail by anyone else is unauthorized. Any copying or further distribution beyond the original addressee is not intended, and may be unlawful. The opinions expressed are those of the sender, and do not necessarily reflect those of BHARTI AIRTEL LIMITED. The e-mail has been successfully scanned for presence of virus. It is recommended to scan the attachment before launching.
"Nishu" <[protected]@intellicon.in>
[protected]:37 PM
Please respond to
<[protected]@intellicon.in>
To <nodalofficer.[protected]@airtel.in>
cc
Subject Complint [protected]
Please do not print this e-mail unless it is absolutely necessary
Dear Mr. Kapoor,
Thank you for contacting Airtel.
This is with reference to your email regarding network coverage problem in Moti Bagh for Airtel mobile [protected].
We regret for the inconvenienced faced.
Our aim at Airtel is to provide a convenient and efficient service; however in this case, we have not met that standard. We are truly sorry that we were not able to fulfill your expectations for this level of service. We hope that you will give us another opportunity to prove the quality of our service to you.
It is always important for us to hear how customers react to all aspects of our services. Strong customer feedback like yours helps us continue to improve the service we provide, and we appreciate the time you took to write to us.
We wish to inform you that complaint address is served by our site at Moti Bagh, a new site is planned at Moti Bagh which will improve coverage at the given address A-217, Block 4 Moti Bagh-1, Near Goverment School.
For your reference, you may dial *121# (toll free) to know the status of service complaint number.
It has always been our endeavor to provide you with the best customer service and we assure you of our sincere commitment to meeting all your future requirements too.
We value your association with Airtel.
Regards,
Kashif Raja Khan
Customer Services
Airtel
________________________________________________________________________________...⇄
DISCLAIMER AND CONFIDENTIALITY NOTE:
The information in this email is confidential and intended solely for the addressee. Access to this e-mail by anyone else is unauthorized. Any copying or further distribution beyond the original addressee is not intended, and may be unlawful. The opinions expressed are those of the sender, and do not necessarily reflect those of BHARTI AIRTEL LIMITED. The e-mail has been successfully scanned for presence of virus. It is recommended to scan the attachment before launching.
---- Original Message ----
Dear Sir,
As per your mail you will confirm the status by 3 sep 2008. You 3 sep 2008
is coming after 1, 00, 000 year or what. Please let me now.
I hope that is your policy to lying always. If yes please let me now. What
is = to 24 hours?as per airtel. Yours all offices is lying or you send the
mail I fill so.
Waiting of your reply.
Regards
?Nishu Kapoor
[protected]
From:[protected]@airtelindia.com [mailto:[protected]@airtelindia.com]
Sent: Tuesday, September 02, 2008 12:03 AM
To: [protected]@intellicon.in
Subject: Your Airtel Mobile (#[protected]) [REF:[protected]]
Dear Mr. Kapoor,
Thank you for contacting Airtel.
This is with reference to your concern regarding network problem for your
Airtel number [protected]. We regret for the inconvenience caused.
We wish to inform that we have noted your complaint for poor connectivity
and your complaint number for the same is 18166517. We will confirm the
status by 3 September 2008. You may dial *121# (toll free) to know the
status of Service Request.
It has always been our endeavor to provide you with the best customer
service and we assure you of our sincere commitment to meet all your future
requirements too.
We value your association with Airtel.
Regards,
Jagjeet Singh
Customer Services
Airtel
[protected][protected][protected][protected][protected]--
DISCLAIMER AND CONFIDENTIALITY NOTE:
The information in this email is confidential and intended solely for the addressee. Access to this e-mail by anyone else is unauthorized. Any copying or further distribution beyond the original addressee is not intended, and may be unlawful. The opinions expressed are those of the sender, and do not necessarily reflect those of BHARTI AIRTEL LIMITED. The e-mail has been successfully scanned for presence of virus. It is recommended to scan the attachment before launching.
---- Original Message ----
Dear Mr. Kapoor,
Thank you for contacting Airtel.
This is with reference to your e-mail regarding signal problem in Moti Bagh
for your Airtel mobile [protected].
We regret for the inconvenienced faced.
We would request you to please provide us with the following details so
that we can assist you in this regard:
Landmark: near Govt. sehool
Duration of problem: last 5 Month
Type of handsets: Nokia& Chinese & Samsung
Number of signals (0, 1, 2, 3, 4) : 01
Voice quality (Good, Average, Poor): poor & braking
Area (Indoor, Outdoor, Basement, In car): indoor & outdoor? Both
Wall type (Brick, Concrete): concrete
Dear I am facing network problem in Romming a lot. In Jalander, Jammu &
pathokot, Amritsar & way to Jaipur & above
It is always important for us to hear how customers react to all aspects of
our services.? Strong customer feedback like yours helps us continue to
improve the service we provide, and we appreciate the time you took to
write to us.
It has always been our endeavor to provide you with the best customer
service and we assure you of our sincere commitment to meeting all your
future requirements too.
We value your association with Airtel.
Regards,
Kashif Raja Khan
Customer Services
Airtel
From:[protected]@airtelindia.com [mailto:[protected]@airtelindia.com]
Sent: Monday, September 01, 2008 5:25 PM
To: [protected]@intellicon.in
Subject: Your Airtel Mobile (#[protected]) [REF:[protected]]
Dear Mr. Kapoor,
Thank you for contacting Airtel.
This is with reference to your e-mail regarding signal problem in Moti Bagh
for your Airtel mobile [protected].
We regret for the inconvenienced faced.
We would request you to please provide us with the following details so
that we can assist you in this regard:
Landmark
Duration of problem
Type of handsets
Number of signals (0, 1, 2, 3, 4)
Voice quality (Good, Average, Poor)
Area (Indoor, Outdoor, Basement, In car)
Wall type (Brick, Concrete)
It is always important for us to hear how customers react to all aspects of
our services.? Strong customer feedback like yours helps us continue to
improve the service we provide, and we appreciate the time you took to
write to us.
It has always been our endeavor to provide you with the best customer
service and we assure you of our sincere commitment to meeting all your
future requirements too.
We value your association with Airtel.
Regards,
Kashif Raja Khan
Customer Services
Airtel
________________________________________________________________________________...⇄
DISCLAIMER AND CONFIDENTIALITY NOTE:
The information in this email is confidential and intended solely for the
addressee. Access to this e-mail by anyone else is unauthorized. Any
copying or further distribution beyond the original addressee is not
intended, and may be unlawful. The opinions expressed are those of the
sender, and do not necessarily reflect those of BHARTI AIRTEL LIMITED. The
e-mail has been successfully scanned for presence of virus. It is
recommended to scan the attachment before launching.
---- Original Message ----
From:Nishu [mailto:[protected]@intellicon.in]
Sent: Tuesday, August 19, 2008 2:55 PM
To: 'nodalofficer.[protected]@airtel.in'
Cc: '[protected]@airtel.in'
Subject:
Dear sir,
It Has been more than a year using my airtel. Suddenly from one day there had been network problem in Romming & moti Bagh . I had made an complain and it was resolved saying that network was weak. Again the same thing happened and it was again resolved assuring it won’t happened again. But this time it has been more than a 3 month I am not able to remake calls or rec calls in my Romming & Moti Bagh for every call not only me but my staffs are moving out of the Romming same is happened ?. After the complain even the conditions have gone worse. Beside my several complains and correspondence there is no response this time. Since we are in logistics business and it would not be easy to change our numbers. We are fallen in a deep trouble. Every second gets disconnected due to connection error. People are not able to call us saying network busy.& call drop IN ROMMING Its been heights this time. Its onsite otherwise in would had [censored] those airtel people.
My recent complain ref no is 19 June 17157936, 20 July 17570628, 20 July 17570711, 16 Aug 17923514 ??.but till the date no action is taking place & your call center ASTT MANAGER IS LYING EVERY TIME.
Nishu Kapoor
?[protected]
This e-mail and any files transmitted with it are for the sole use of the
intended recipient(s) and may contain confidential and privileged
information. If you are not the intended recipient, please contact the
sender by reply e-mail and destroy all copies and the original message. Any
unauthorized review, use, disclosure, dissemination, forwarding, printing or
copying of this email or any action taken in reliance on this e-mail is
strictly prohibited and may be unlawful. The recipient acknowledges that
Bharti Airtel Limited or its subsidiaries and associated
companies(collectively "Bharti Airtel Limited"), are unable to exercise
control or ensure or guarantee the integrity of/overthe contents of the
information contained in e-mail transmissions and further acknowledges that
any views expressed in this message are those of the individual sender and
no binding nature of the message shall be implied or assumed unless the
sender does so expressly with due authority of Bharti Airtel Limited.
Before opening any attachments please check them for viruses and defects.
This e-mail and any files transmitted with it are for the sole use of the
intended recipient(s) and may contain confidential and privileged
information. If you are not the intended recipient, please contact the
sender by reply e-mail and destroy all copies and the original message. Any
unauthorized review, use, disclosure, dissemination, forwarding, printing or
copying of this email or any action taken in reliance on this e-mail is
strictly prohibited and may be unlawful. The recipient acknowledges that
Bharti Airtel Limited or its subsidiaries and associated
companies(collectively "Bharti Airtel Limited"), are unable to exercise
control or ensure or guarantee the integrity of/overthe contents of the
information contained in e-mail transmissions and further acknowledges that
any views expressed in this message are those of the individual sender and
no binding nature of the message shall be implied or assumed unless the
sender does so expressly with due authority of Bharti Airtel Limited.
Before opening any attachments please check them for viruses and defects.
This e-mail and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies and the original message. Any unauthorized review, use, disclosure, dissemination, forwarding, printing or copying of this email or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful. The recipient acknowledges that Bharti Airtel Limited or its subsidiaries and associated companies(collectively "Bharti Airtel Limited"), are unable to exercise control or ensure or guarantee the integrity of/overthe contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of Bharti Airtel Limited. Before opening any attachments please check them for viruses and defects.
with warm regards
Nishu Kapoor
Key Accounts Manager
Tel:[protected]
Fax:[protected]
Email: [protected]@intellicon.in
This e-mail and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies and the original message. Any unauthorized review, use, disclosure, dissemination, forwarding, printing or copying of this email or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful. The recipient acknowledges that Bharti Airtel Limited or its subsidiaries and associated companies(collectively "Bharti Airtel Limited"), are unable to exercise control or ensure or guarantee the integrity of/overthe contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of Bharti Airtel Limited. Before opening any attachments please check them for viruses and defects.
This e-mail and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies and the original message. Any unauthorized review, use, disclosure, dissemination, forwarding, printing or copying of this email or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful. The recipient acknowledges that Bharti Airtel Limited or its subsidiaries and associated companies(collectively "Bharti Airtel Limited"), are unable to exercise control or ensure or guarantee the integrity of/overthe contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of Bharti Airtel Limited. Before opening any attachments please check them for viruses and defects.
This e-mail and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies and the original message. Any unauthorized review, use, disclosure, dissemination, forwarding, printing or copying of this email or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful. The recipient acknowledges that Bharti Airtel Limited or its subsidiaries and associated companies(collectively "Bharti Airtel Limited"), are unable to exercise control or ensure or guarantee the integrity of/overthe contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of Bharti Airtel Limited. Before opening any attachments please check them for viruses and defects.
This e-mail and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies and the original message. Any unauthorized review, use, disclosure, dissemination, forwarding, printing or copying of this email or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful. The recipient acknowledges that Bharti Airtel Limited or its subsidiaries and associated companies(collectively "Bharti Airtel Limited"), are unable to exercise control or ensure or guarantee the integrity of/overthe contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of Bharti Airtel Limited. Before opening any attachments please check them for viruses and defects.
This e-mail and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies and the original message. Any unauthorized review, use, disclosure, dissemination, forwarding, printing or copying of this email or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful. The recipient acknowledges that Bharti Airtel Limited or its subsidiaries and associated companies(collectively "Bharti Airtel Limited"), are unable to exercise control or ensure or guarantee the integrity of/overthe contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of Bharti Airtel Limited. Before opening any attachments please check them for viruses and defects.
Airtel — filling wrong info. in SIM details
I have purchased a SIM in 2007 ([protected]) where i have submitted my fathers Licence as photo, address and identity proof named ( Shri sandip khadilkar). After 2 years I had rechecked my number details where I have found that wrong info. had been filled by the company. And I want my problem to be solved as soon as possible.satyajeet khadilkar
(User)
my mob. no. [protected] identy proof voter id card of my father Mr. Satendra Nath Mishra my cell is stoled so i want that my sim block
[protected] Pl give me this number detail document
I want my sim card details with proofs immediately. send now.
Airtel — New SIM presently out of order
I have purchased a new SIM of airtel Prepaid from the distributors at Sakhigopal possesses the Mobile No.[protected] . It was working alright till 05 Dec 2009. Hence new offere facility recharge coupon I have charged of Rs 50/-(Power Plus) and then recharged with Rs 340/-.On dated 06 Dec 2009 it was declared that Out going call facility is blocked.I contacted to the customer care and the as per their need I had given all the requisite datas .I placed complaints before the distributor retailer Mr.Durga Mishra about the same case.He had solaced to wait and within no time your mobile will be updated.
After 2 days the incoming facility was also blocked and the same was informed to the above named retailer.He had assured that airtel might have blocked incoming as well as outgoing to make it through after thorough processing.
Now..just see today is 30 Dec 2009 and the same mobile phone no i,e, [protected] is totally blocked and customer care is still assuring to wait.
Such negligence to cheat the customer is not justified at all and the timing of powert plus and amount recharged can not be claimed.
such fake assurance given by Airtel mobile phone provider is really disgusting and the customer is frustrated .
What are the next steps to be taken to activate the Mobile no of above airtel no. and Whether my recharged amount will be refunded or not ...give me some guidelines kindly.
I have lost my SIM card near about 2 yrs. before.. The MOBILE No. is [protected]. And The SIM No. is [protected].
The SIM is allotted by my uncle... So, please send me the details of the SIM immediately to my e-mail id..
I am waiting...
The SIM is allotted by my uncle... So, please send me the details of the SIM immediately to my e-mail id..
I am waiting...
AIRTEL PRE PAID SERVICE — TOP VALUE USED AS BOOSTER PACK
Dear sir /madamb stupid retailer's fault. And air tel service providerLet me brief this( i put a top up of rs 110 denomination ( transaction id [protected])on23rd jan night .But due to ignorance of the stupid retailer who is running the shop in muthapudupet the very first shop after muthapudupet kendriya vidyalaya . My 110 has gone to booster pack. This was not told by the retailer. Now after putting rs 110 my balance is still zero. Because the 110 has been utilized as a booster pack rather to make top up.Hence i request to revert it
Rs 110 as booster pack not as top up. From which date? This question is also askedby the retaler. Because he does not know. Then why airtel has not told this to the retailer??????????????
When i asked the retailer he told for 110 the talk time may be of rs 96 but when this incident has happend the retailer says that the customer should also be aware of this . My question is the retailer should guide us properly for my 110 rs he will will be also getting some money. Then what for he is sitting there?????
General — MNP from aircel to airtel , sim is not activated yet.
Hello sir,I have applied for MNP from aircel to airtel ([protected]) and i got unique i.d. (DA142973) also. I have submitted all the documents related to the issue and i got airtel sim on 5-2-2011. But this sim not activated yet for 13 days. I have contact with both services but they are saying that they dont have details about it.
Please try to solve the problem. Thank you.
Airtel — inconvenience due to sim card problems
the outgoing calls and messages in my simcard are blocked,i contacted the customer care and even visited the Airtel Store also, but i see no responce or results. This is very irritating & i am not going to bare this anymore.
if i see no response from your side,i will deactivate the sim card.
please make a note of it.
my number is [protected].
AirTel — MNP Activation
respected sir,i am raymond, customer of tata docomo last 2 month back i got call from airtel customer care for MNP i agree to do that till now my sim isn't working and i'm much haressed by this services.so i want immediate activaction of my cell number[protected] as soon as posssible
Airtel — MNP NOT POSSIBLE
DEAR SIR/MADAMI AM GIVING REQUEST FOR PORT OUT FROM AIRTEL TO VODAFONE FOR 1 MONTH. I GIVEN 3 TIME REQUEST TO PORT OUT FROM AIRTEL .BUT EVERY TIME AIRTEL REJECTED MY REQUEST .I HAVE TALKED SO MANY TIMES TO NODAL OFFICER.NODAL OFFICE SAYS YOUR REQUEST IN PROCESS.
MY AIRTEL NUMBER IS [protected] WITH NAME OF YASHU MUNJAL
WITH REGARDS
YASHU MUNJAL
i am available at [protected]
Airtel Prepaid — not giving the proper solution
not getting good customer service fm the agents either at Nodal office level or at the above level;My simcard stoped function which had balance of 700/-rs, is being recycled and my money is not being refunded back
The problem simcard no is [protected]
and my ctc no is [protected]
Airtel — Not receiving MNP sim for customer
not receive MNP SimI am a retailer for last 3 years my lapu Number is [protected] registered on the name of plaza general stores my distributor is Kailash traders, Nagpur. I was in the need of one MNP sim so I contacted my distributor for the same but he deny me and asked me to by 5 sim, so i made a complain to the ASM Mr. Pramjeet his answer was also the same that we can't provide you 1 sim you have to purchase 5 sim. so please give me remmedy.
i called again and again to Airtel
they are not answering properly
They are disconnecting my calls before giving proper answer
I called them[protected] : 01:13 pm at that time the Senior Executive said Before[protected].15 your problem will solve
but not solved
I called them again at[protected] : 01:06 pm
with out giving proper answer they disconnect my call. Executive said they take one more complaint
they are not answering properly
They are disconnecting my calls before giving proper answer
I called them[protected] : 01:13 pm at that time the Senior Executive said Before[protected].15 your problem will solve
but not solved
I called them again at[protected] : 01:06 pm
with out giving proper answer they disconnect my call. Executive said they take one more complaint
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
42%
Complaints
54497
Pending
0
Resolved
21957
View all 54497 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information
AirTel — Network & New Sim
I have been using airtel service since more than 1 and half year, i had never faced any problem in the service and network from airtel.Since 2 months i have been facing big time network problem and have lodged complaint for the same, but nothin helped. After a a gap of 2 months i received a call from airtel, the gentlemen asked me to visit the nearest airtel gallery and get my simcard checked for the network problem. On 21st April evening i visited the Mahim Airtel Relationship centre in the evening at about 6.15, where i had to wait for an hour. the gentlemen named Kiran attended me and replaced my sim card with a new one, and assured me that the sim would get activated within 10-15 minutes, its been more than 19 hours my new card has not yet got activated and i am still facing the same network problem.
Aashish Narwani.
[protected]