[Resolved]  Irctc — Refund for Failed Transaction

Dear Sir/Madam,

PLease refund amount of Rs.432 for a failed transaction. transaction ID [protected].
Gateway booked: Citi Bank debit
Train Name: GandhiDham Express
From Stn: Bangalore
To Stn: Dharwar
Transaction ID : [protected]
Amount: Rs.432

I booked three tickets from New Delhi to Banglore on 12/01/2009 ON THE INTERNET in BANGLORE RAJDHANI EXPRESS but the transaction failed due to system fault at the IRCTC website. The amount of money amounting to Rs. 7290/- was, however, debited to my HDFC Credit card No [protected]. . Their Failed transaction ID is- [protected] dated 12/01/2009

Kindly help me to get refund of Rs. 7290 .

Yours faithfully,

ASHISH DALMIA
G-23/274
SECTOR-7
ROHINI-85
Mob-[protected]
[protected]

[protected] Settlement Requested Not Booked Rs 202 UTI
2 [protected] Settlement Requested Not Booked Rs 202 UTI
please send me refund as soon as possible. thank you.

1 [protected] Payment Settled N/A Rs 2251 SBI Debitsalem to ahmedabad but the transaction failed due to system fault at the IRCTC website. The amount of money amounting to Rs2251- was, however, debited to my sbi debit card No[protected]. Their Failed transaction ID is- [protected]

TRANSACTION FAILURE
Session expired after making payment - No ticket booked -- bank acnt debited
TRANSACTION ID [protected]

ICICI BANK DETAIL 2/06/09 BIL/[protected]/IRCTC INDIAN RAILWAY/[protected]


I faced a problem while booking a ticket now on irctc.co.in TRANSACTION ID/ [protected]
from DELHI to PURI 07/06/09 Purshottam express. After entering the details of the two passengers, I made the payment using icicbank online. After making the payment I got the message that the session is expired.

I checked my icici bank transactions and I can see a payment of 3, 320.00/- made. However when I see the list under "Booked Tickets" on the website, I dont see any reservation made.

Please advise what to be done since I have made a payment and there is no booking done by the website.

My details - irctc user name – ashu271180
Email id : ashutosh.[protected]@gmail.com


Thanks and Regards,
ASHUTOSH AGARWAL
MOBILE [protected]
3 hours 43 minutes ago by Praveen [send email]
TRANSACTION FAILURE
Session expired after making payment - No ticket booked -- bank acnt debited
TRANSACTION ID [protected]

HDFC BANK DETAIL

Date : 14 Jun 2009

Narration : [protected]-INDIAN RAILWAYS

Cheque/Ref No:[protected]


I faced a problem while booking a ticket now on irctc.co.in TRANSACTION ID [protected]
from SBC to KCG 14/06/09 Train No: 2786 . After entering the details of the two passengers, I made the payment using HDFC online. After making the payment I got the message that the session is expired.

I checked my icici bank transactions and I can see a payment of 863.00/- made. However when I see the list under "Booked Tickets" on the website, I dont see any reservation made.

Please advise what to be done since I have made a payment and there is no booking done by the website.

My details - irctc user name – Prav_225
Email id : [protected]@gmail.com


Thanks and Regards,
PRAVEEN KUMAR
MOBILE [protected]

IRCTC — Refund of failed transaction due to server error or website error

Dear sir/ madam,
yesterday on 31/08/09 I was trying to book a ticket through IRCTC's website from Nizamuddin to Bandra,

Booking details:-

Pnr Number : 0 Transaction ID:: [protected]
Train No: 2910 Train Name: BDTS GARIB RATH
Around 11:00 am

The transaction was done through SBI atm cum debit card. Everything went ok and after entering card no. and all the details the website showed some error and could not complete the transaction and no ticket booked. I repeated the same process and I got the ticket. But when I checked my bank account the cost of ticket Rs. 582/- was debited from my account.

I got no mail for this mistake from IRCTC when I checked the failed transaction section on the website it was saying Payment Not Received From Bank then where did the exact amount of money went from my account. After all this I when I mailed customer care I got no reply from them.. Is this the kind of services IRCTC is providing to it's customers? It is a sheer negligence on part of IRCTC. I'm not the only one I read complaints of many people who faced such situation. IRCTC should take full responsibility for such carelessness and take proactive steps towards amending the weaknesses in their system.

If it continued people will lose trust from this website.

Please help me to get the refund of the money debited from my account.

Thanks & Regrads
Shekhar Pandey

Irctc.co.in — no refund money in my account

i had purchased the ticket from IRCTC but we couldn't journey to the destination .Department said to me
that u r money will be come back . but no action for them yet
please refund my money.



booking date_[protected]
date of journey_[protected]
PNR no_[protected]

the above tickets to be cancelled after staying waitlisted.

1 PNR [protected] Tr ID [protected] train no 2192 status WL 1 after charting.
2 PNR [protected] Tr ID[protected] Train no 2138 status WL after charting.

Pls inform the cancellation status and refund status

thanking you
shridhar shivaraman

hello.this is kundan from kolkata, i was booking the ticket from irctc online but what happened they didnot issue any ticket but they deducted the amount of Rs.167 and whenver i am calling them they are not picking up the phone in the customer service number and i am really very worried about my money as i am earning these money by working very hard...
so please take some action against this and refund my money
the transaction Id for that is:[protected]
it is my request to the higher authority people please take care of this issue and take some action soon
hope to get right justice from consumer forum...


thank you,
kundan

Dear sir/madam

I booked online reservation ticket for 30 oct. 2009. bank statement shows transaction of the train fare but it was not booked. In refund status shows failed transaction and pay status shows settlement requested and further, ticket history shows payment not received from bank. what does it mean
do I get my money back?
my transaction ID is ----[protected]
from[protected]-------New Delhi
To[protected][protected]Gorkhpur
Total amount[protected]
Travel Date[protected]------30 oct 09
booking date[protected] oct 09

Mahendra

dear sir/madam
i booked onlinereservationticketfor23november2009 bank statmentshows that there has been a transaction from debit card In refund status shows failed transaction and pay status shows settlement requested and further, ticket history shows payment not received from bank. what does it mean
do I get my money back?
my transaction ID is [protected]from kayankulam to yerraguntla cape mumbai express travel date 23 nov and booked date 21november

Dear Sir /Madam

This is to draw your attention that the undersigned had not received refund for following e-ticket.

PNR No. [protected] Transaction Id - [protected]

Before few days of this train departure (CDG DBRT SPL, train no.0544), we came to know through internet railway websites that this train is cancelled.

On talking to help-line of Indian Railway, we came to know that the refund for this E-ticket will receive to your citibank account automatically, as was paid thorugh CItibank credit card.

As we had planned our family tour to Darjiling, we had to travel and as no room available in other trains, we had to trvelled by flight. We had to incurred more expenditures due to cancellation of this train.

We were expecting this refund to be received to our citibank credit card account, But yet not received.

Pl. appreciate realistic matter.

We request you to arrange to send refund amount as soon as possible.

Thanking you in anticipation,

Regards


Nilesh Parikh
A-803, Purvi Tower,
Gurukul Road,
Ahmedabad

Cell:[protected]

REFUND OF FAILED TRANSACTION-ONLINE BOOKING
I booked four tickets from secunderabad to eluru on 07/01/2010 ON THE INTERNET through the irctc bering my user name and password but the transaction failed due to system fault at the IRCTC website. The amount of money amounting to Rs. 797/- was, however, debited to my Andhra Bank card Their Failed transaction ID is [protected] dated 07/01/2010

On sending email to IRCTC they advised having sent the instructions to Andhra Bank for refund of the amount vide receipt number 140108 . But the refund amount has not yet been credited to my account despite repeated reminders to IRCTC as well as to Andhra Bank . I have also been debited a sum of Rs. 20/- on account of Railway transaction fee. Kindly help me to get refund of Rs. 797/-+20/- .



Ticket History
Pnr Number0Transaction ID[protected]
Train No8310Train NameNAGAWALI EXP
From Station (SC)To Station(EE)
Date Of Journey09-Jan-2010ClassSL
Boarding (SC) Resv Upto(EE)
Date Of Booking07-Jan-2010 Total FareRs 797.00





Refund Details
Cancelled DateRefund AmountRefund StatusReceipt NumberRefund Date
07-JAN-2010Rs 797Sent for Refund140108

Dear Sir,

I had tried to booked ticket thru IRCTC.CO.IN website but due to net connection failure the trasaction failed and could not get complete. Although my bank account was debited but ticket did not get booked. The details are as follows :

Transaction ID : [protected]
Train No : 2218
Train Name : KERLA S KRANTI
From : Station (BRC) To Station (CAN)
Date Of Journey 13-May-2010 Class SL
Boarding : Vadodara JN (BRC)
Resv Upto : Kunnur (CAN)
Date Of Booking 12-May-2010
Total Fare Rs 475.00
Refund Details
Approved : Approved for Refund
Sent for Refund : Refund Instructions given to Bank
Refunded : Refunded in Account


I have still not received refund for the failed transaction in my bank account. Kindly put up my case with respective authorities and pls arrange for a refund of my money.

Regards,

Sachin Dave

Dear Sir,

I had tried to booked ticket thru IRCTC.CO.IN website but due to net connection failure the trasaction failed and could not get complete. Although my bank account was debited but ticket did not get booked. The details are as follows :

Transaction ID : [protected] and [protected]
Ticket History
Pnr Number 0 Transaction ID [protected]
Train No 2559 Train Name SHIV GANGA EXP
From Station (BSB) To Station (NDLS)
Date Of Journey 26-May-2010
Class
SL
Boarding (BSB) vanarsi
Resv Upto
(NDLS) new delhi
Date Of Booking 26-May-2010 Total Fare Rs 1534.00

AND other one

Ticket History
Pnr Number 0 Transaction ID [protected]
Train No 2559 Train Name SHIV GANGA EXP
From Station (BSB) To Station (NDLS)
Date Of Journey 26-May-2010
Class
SL
Boarding (BSB)
Resv Upto
(NDLS)
Date Of Booking 26-May-2010 Total Fare Rs 1534.00

I have still not received refund for the failed transaction in my bank account. Kindly put up my case with respective authorities and pls arrange for a refund of my money.

please help me and send me email with this regards [protected]@live.in

Dear Sir,

I had tried to booked ticket thru IRCTC.CO.IN website but due to net connection failure the trasaction failed and could not get complete. Although my bank account was debited but ticket did not get booked. The details are as follows :

Transaction ID : [protected]
Train No : 2807
Train Name : Sampta Express
From : Station (R)Raipur To Station (NZM)

Boarding (R) Raipur
Resv Upto
(NZM)
Date Of Journey 23-june-2010
Class SL
Date Of Booking 09-june-2010
Total Fare Rs 428.00
Refund Details
Approved : Approved for Refund
Sent for Refund : Refund Instructions given to Bank
Refunded : Refunded in Account


I have still not received refund for the failed transaction in my bank account. Kindly put up my case with respective authorities and pls arrange for a refund of my money.

Regards,

Amit Upadhyay

I booked three tickets in three transactions from ROURKELA to RANCHI on 14/06/2010 ON THE INTERNET in 3352-DHANBAD ALLEPY EXPRESS but all the transaction failed due to system fault at the IRCTC website. The amount of money amounting to Rs. 140/- each, amounting total of Rs. 420/- however, debited to my SBI Dedit Card No[protected]. . Their Failed transaction ID are :-

[protected]
[protected]
[protected]
dated 14/06/2010

Kindly help me to get refund of Rs. 420/- .
Thankyou,
Regards,
Sushil Kumar

Irctc.co.in — Refund for failed transaction

I booked a tickets my account at irctc.co.in, the amount has been deducted from my bank account, but the transaction failed due to unknown reason. Kindly expedite the refund process for my failed transaction. I

Transaction Details:

ID: [protected]
Train no: 2486
Date of booking: 20 June 10
Date of Journey: 2 July 10
From: NDLS
To:Akola
Total Fare: INR 1074

regards,
S a g a r

Dear Sir/Madam,

PLease refund amount of Rs.862 for a failed transaction. transaction ID [protected].
Gateway booked: Andhra Bank debit
Train Name: Sabari Express
From Stn: Hyderabad Deccan
To Stn: Trivandram Central
Transaction ID : [protected]
Amount: Rs.862