[Resolved] Tata Photon Whiz — Poor tata photon whiz speed, Page 4

[Resolved] Tata Photon Whiz — Poor tata photon whiz speed

A ASHISH GUPTA from Hyderabad, Telangana

Hi, I am ashish gupta, i am using tata photon whiz since last 20 days in ramapuram chennai area. My photon whiz no is — [protected]. When i taken that conncetion, tata indicom executive was saying that Max. Speed of tata photon whiz is 153.6kbps. But i am getting only max. Speed 3 to 4 kbps. Regarding it i registered three complaints[protected],[protected],[protected] But issue not yet resolved. When i registered first complaint[protected], next day one technician mr. Kiran visit my home. But kiran was saying that 3 kbps is max. Speed of tata photon whiz in all over chennai. So kiran was not able to resolve that issue and without resolving that issue he left from my home. Again i registered two more complaints[protected],[protected] regarding same issue. Once again mr. Kiran visit my home but he was saying same wording that 3 kbps is max. Speed of Tata photon whiz in all over chennai and within 1 min without saying anything he left. I am calling daily customer care 2-3 times regarding same issue. But issue not yet resolved. On 12-sep-2009 i talked to customer care head mr. Nitin, he was saying that another technician Will visit on 14-sep-2009 till 9:00 pm and issue will resolved 100%. But nobody visit. I am totally fedup with tata photon whiz. Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

manmohannegi

from Anand, Gujarat

HELLO FRIENDS PLEASE SUGGEST ME ONE THING I WILL PURCHASE TATA PHOTON WHIZ SO YOU TELL ME I AM PURCHASING IT OR NOT I AM BAREILLY U.P WEST

mohi singh

from Hyderabad, Telangana

sir how to speed my internet please sir solve my problem.

Prateek Bansal

from New Delhi, Delhi

Tata Indicom/Tata Photon Whiz — NO solution of complaints & bad service

I was purchase a tata photon whiz no.[protected] on 19 feb. I use it but its not working so i complaint about it dated 21 feb on tata customercare 121 4 times but no solution was given there. So i comlaint on Nodal officer [protected] 4 times but also there was no solution...
There is network problem also...

Kuldeep

from New Delhi, Delhi

yes, i agree with this complaint
it's not good for company to not give any response to this type of big compliants

joseph kandir

from Guwahati, Assam

TATA Indicom / Photon+ Prepaid — sudden blocking of the device

Dear Sir ,

I want to inform u that on 11th of this month i had taken a connection of TATA INDICOM company designed TATA PHOTON+ PREPAID a computer internet accessing device but suddenly from yestarday the connection has been disconnected and blocked but the reason is not defined to me by any officials and as well as customer care and they are not responding us .

So i[censored] kindly help me by any means as soon as possible in this matter, then i will be always thankfull towards u.

joseph kandir
phone number:- [protected]

Anil Mehta

from Ghugus, Maharashtra

Thnx, Guy's I am going to purchase Tata Photon, after read these, my plan is quite.

Thnx

ashish

from Panipat, Haryana

153.6 is te connection speed...
the downloading speed is always 1/8 of connection speed...

mahesh sharma

from Mumbai, Maharashtra

dear sir,
Hi... i am a recent user of Tata whiz and bought in Haryana, so far the speed is satisfactory but i cannot verify. the coy should give offers to existing customers to switch over to Photon+ which it is claimed that the speed is 3.1 mbps.
thanks...

RAMANAMURTHY V

from Hyderabad, Telangana

Tata Photon Plus Internet Connection — Reg; Account No 906531349 Provided false information and no sufficient response after the sale of the instrument.

We took the connection of Tata Photon Plus on 28th of February Account No[protected] from the executive Mr. Srinivas from Ameerpet. He provided the information that there is no charge for browsing and surfing and we will be charged only for the downloads also the bill plan is incorrect. After that we called the customer care and found this information is wrong, even our database also showing wrong information updated by them. We contacted customecare many times but there is no such response towards resolving the issue. Now the connection is also disconnected.

We request you please register a complaint on this and make sure they come with the appropriate resolution

Anjan sengupta

from Bongaigaon, Assam

Photon+ Device — very slow speed

SUB: Replacement/repair photon plus device delivered

With absolute disappointment I am compel to say the photon plus device ([protected])
delivered to me on 18th of March 2010 from GB Bazar,Agartala subdealer, has a very slow speed(Average 60 kbps) Subsequently I informed the service engineer and after 5 days when I received the device with no improvement. While connecting the device I contentiously get CDMA link and never got High speed link.However I once again request you to replace or repair the device immediately as my important works are held up and I am loosing interest on using device of your reputed concern.

Thanks
Anjan sen gupta
ITI Road, Indranagar
Agartala, Tripura

Phone : [protected]
E mail : [protected]@gmail.com
Photon + device no:[protected]

digvijay singh

from Bengaluru, Karnataka

i need a photan+

saeedur rehman

from Pune, Maharashtra

Tata Photon Whiz — Misguidance by executive

Hi,

I have been using Tata photon whiz for the last 20 days.All my 20 days went with frustration and depression.My concerns are below:-

1--) First, i was misguided by a call center executive Aditya,

2--) My internet speed like nothing. And it takes me hours to open even a single website.

Aditya told me that my plan can be converted into Tata photon plus merely by paying 1000 bucks, but this is not possible.

someone called me from Mohali and told i can get full refund of my device, but when i confirmed the same someone told this is not possible.

Pathetic service, and false commitments.

Fed up with the kind of service these guys provide.

It has put me into frustration and wasted my time as well as money.

Kindly do something in favor and improve the kind of service provided by Tata photon.

It would be highly appreciated.

Thanks

poulomi.g

from Delhi, Delhi

Hi i have recently brought a tata photon wizz but its almost 8 days over now it has not been connectrd and shows error msg the executive does not respon to my call and was very rude ...even after providing all the doccuments my connection has not started .this kind of services are not accepted from tata ...i think they should hire more well mannered well trained people for this job as customer service is the mos important part of the business!!!

sarthak ray

from Noida, Uttar Pradesh

dear all,
kindly mark a copy of your complaint to the ministry of consumer affairs krishi bhawan new delhi
then u dont need to run some one else will do this runing.

lakhvir

from Delhi, Delhi

tata photon whiz is a ver chutiya connect. I get photon whiz to surf internet but it is giving speed near 3 kbps and also it has no customer care no. It is very disappointing for us to become a CHUTYa and FUDDU from TATA Indicom

Surinder Singh Rawat

from Noida, Uttar Pradesh

hello
ye meri dusri same Complaint hai. tata photon whiz no [protected]
mujhe lagta hai ki aap logon mai sharam naam ki koi chees nhi hai
cusmer care par money waist mat karo.
kya naam tha tata ka .
Lekin tum logon ne us naam ko mitti me nhi milaya balki mitti mai dafan kar diya hai
na jaane kis manhus ka chehra dekha tha jo tumhari servise li
ye mai akela nhi kah raha hun balki tata photon ke sabhi custmer kah rahe hain.
& no thanks

neeat50

from Agra, Uttar Pradesh

hi you will not get more speed than this.that's for sure.other than that they will not dissconect your net i am myself a victim of tata photon whiz. after giving written application for disconnection my net connection was not disconnected.ihave received the bill after more than a month of giving request.the bill was not waivedoff.iam getting harassed by their salesman.i'll advise all that never take tata servicesby mistake even.

vijayshan

from Mumbai, Maharashtra

iam using tata photon whiz from last 2 months.it gave the speed promised by dealer but gradually its getting worse with a speed of 150-153.6 kbps we should get download speed 20-25 KB/s but we are far to that, we are just stucked around 10-15 KB/s. this very appalling and shocking . server fails about 2-3 times a day giving us zero speed sometimes.i live in n i am waiting for tata photon plus in bhopal i hope it will give a better result.ANYBODY HAVE ANY SOLUTION

Moumi

from Chennai, Tamil Nadu

i am hoping to take this service since this is the only one with the unlimited packs but the current one i use shows me a speed of 30kbps which sounds so much better than 3 or 8 or 9 kbps in case of tata photon whiz.people in chennai seems to be unsatisfied and disgusted by this connection.i am torn in between things to decide what i should go for and how tata photon whiz will react in my city.so here is a request to the authority.do notify with prove about the speed of this product..otherwise we all are facing problems here

bvkvasa

from Delhi, Delhi

sir my name is vicky from manamadurai i bought tata photon whiz... from my date of purchase i cant even check my mail, one of the worst speed 4-5 kbps. am highly disappointed with this network. am totally angry with the customer care members..