Tata Photon Complaints & Reviews

respected sir,
i hve been using tata photon whiz for t past 4 months.. i put plan rs 325 during t month june(16-6-10 to 17-7-10).. i assure u that i didnt use any extra hrs.. i found having extra bill of rs 103 excluding taxes.. please make a note of it.. d give soln as soon as possible.. my modem no is [protected]....

Dear Sir,

We are in service industry of export business and our operation purely based on internet . We have many connection at our office from vsnl and TATA photon .. We are not happy with their connections and fed up with their service due to the frequent disconnection of the internet service .

When we call , they will register the complaint and say , the '' server '' is...

COMPLAINT

TATA INDICOM PHOTON PLUS USB Internet access
CUSTOMER NAME : Prashant Brahmbhatt
ACCT NO:[protected]
TATA INDICOM NO. [protected]

Having looked at all options for wireless internet access, but having been solicited by a TATAINDICOM agent I have been subjected to the following without any working system and being INVOICED for NO SERVICE.

1. ...

I baught a tata photoz on 17 july 2010 but its not connect to my my i have also make call to custommercare but no any response from photon side so please help me ...................

Hi friends, I am writing to inform you all about the extremely pathetic customer services Tata Photon Plus has been providing.
I purchased a TATA Photon Plus Prepaid No. [protected].
I recharged my account on the 5th June for Rs.650 and got a balance of 1GB and validity till 5th July 2010 (this was one of the previous plans). For some reasons I was unable to use my MB and on 4th of July that is one day prior to the expiry of...

I have spent around 3-4 hours with your useless customer service at[protected] to getting my TATA-PHOTON to work from 14 July 2010 .They seem to think that they are my customer as they asking me to go to different places like dealer, service centre
or trying after 4 hours. I did not buy this product for taking it to different places for technical support and my time is more valuable then visiting your different locations.
If...

I bought a Tata Photon Whiz modem on Feb 13, 2010, and immediately there were problems: though I paid for the modem and an unlimited plan of Rs. 849.00, the charge failed to get accepted and they stuck me with pending balances from the very first day: in fact, I was told to pay extra when I had just bought the modem. The dealer seemed to sort it out with customer care....but, here's, the hit:

Five months later, June 12,...

I recharged my a/c with Rs. 500/- on 06-Jul-2010 using ichoose portal. After clicking on Pay button the payment widow was closed automatically and said amound was deducted from bank a/c. There was no error message or success message. I called the CC number and was told that that might be technical problem and if it's successfull then a/c will be recharged in next 3 hrs. next dat I again called CC that a/c is not rechaged with said amount....

Dear Tata Team,

This is pertaining TATA PHOTON PLUS connection possessed by me.

Whenever i connect the Modem (USB Stick) to my PC and after all the require installation it prompts an error stating "CONNECTION TERMINATED" though i was been able to use this on my laptop.

Also logging complaint with Customer care doesn't seems to be working for me as there isn't any response from...

I have submitted complaint so many times that my photon plus TV is not working to many of your executive but they were behaved just like kids and assured me false promises...
Its real hurtening that.. tata executives were not concern about thier valuable customers..
This is the worst time i have ever faced this coz i have taken this device for watching TV for soccer matches and i met the hell....

any how..i[censored]...

Hello,

I have bought Tata Photon+ interenet connection. This is my tata photon number ([protected]) I have selected 950 Rs/- 5 GB plan. But They have changed my plan on minute base. Per extra minute they charge 1 Rs/- I have received 5400 Rs/- Bill. And they stoped my internet connection. That mistake was from there Dealer and getting problem to us.

Also Tata Photon+ writing on brochure they are giving 3.1 Mbps....

TATA INDICOM PHOTON PLUS

I AM A CUSTOMER SINCE MORE THAN 6 MONTHS WITH TATA PHOTON PLUS SCHEME.
ALTHOUGH THE SPEED I AM GETTING WITH PHOTON PLUS IS VERY LOW INSPITE OF FULL TOWER I STILL PULLED ON WITH THE SERVICE.
NOW THE THING WHICH IS UNACCEPTABLE IS THAT INSPITE OF PAYING THE BILLS IN TIME MY CONNECTION IS CUT WITHOUT NOTICE AND THIS HAS HAPPENED ON THREE OCASSIONS SO FAR. TO RE ACTIVATE THE ACCOUNT , I HAVE...

on 02july2010 i recharged my account by 1000 rupee but till today my account shows zero balance
please see attachment.
tata photon plus prepaid broadband no [protected]....

i brought a Tata Proton Whiz USB for Internet 1 month ago. But it is not work properly still today. I called many time to your executive but there is no any satisfiying response from u. Now I will go to Grahak Suraksha Kendra i[censored] dont give service properly. I cant use it properly....

I have deposited cheque amounting Rs. 874/- against your bill for the month of May 2010 on 22 Jun 2010. Till amount has not been credited in my account No .[protected]. You are requested to please check and intimate me immediately.



Thanks


Regards


Birendra Kumar
For Sira Pvt. Ltd....

Respected sir/madam,

I am a tata photon plus user and my phton number is [protected]. Because of TATA PHOTON PLUS device problem my system is restarting frequently.Regarding this i have complained to customer care and registered a complaint on 23/06/2010,the complaint number is PTC [protected]. They said that they will clear the problem within 24 hours but still i din get any services from tata photon plus authorities.br...

Hello,

I took a Tata Photon Plus connection from a Tata Dealer at Pattom : True Value Shoppe, Shalam Building, Shop No 2229, Arch Bishop's House, Pattom, Trivandrum - 695004.

They gave me the connection and it was working finr for 4 days. After 4 days it stopped working. The Tata dealer is cheating us telling this will be done today, tomorrow etc. The tata photon plus cutomer service says the number is not...

Hi ,
this is right to inform u that my name is chinmay gupta
i owned tata photon from tata in jaipur number [protected] which is not working in my area dueto loss of signal in vidhay dhar nagar ,

i already visited office of TATA at

The Guman - 1,
Amarpali Circle,
Vaishali Nagar,
Jaipur - 302021

Tel No:[protected]
Fax No:[protected]
but...

I am a Tata Photon Customer since last two and a half month. Two months ago, the vendor shop from which I bought Tata Photon connection (USB) shut down for inexplicable reasons. Simultaneously, the USB started giving problems. After much effort, Main Office was located at Fatima Nagar. The agency guided me to service center. The USB was returned by the company, denoted as U/S and a DOA to provide new USB was issued. AM was contacted since...

sir/madam
i sambathula rajesh photon plus customer ac no[protected], complint rised against the exacutive on 15/06/10 , once again i giveing details Mr Moin sales exacutive from u , he call me many time for bill payment, he gave the following offers if immediate paymet of bill (1) one hr daily free usage in 250 rental plan and (2) discount of Rs 93.15 (current charges on the day). i had payed Rs 1029/- out of Rs 1122/- after discount...