Tata Photon Complaints & Reviews

Dear All,

I (PROSENJIT ACHARJEE ) have received the threat of Legal Notice from HIFCO Marwel Limited (now PHOTON CAPITAL ADVISORS LTD.) for dishonor of Cheques.
I had taken admission in MBA IN PHARMA BUSINESS MANAGEMENT course in May 2008. My Enrolment Number was[protected]. I had already paid the initial payment of Rs.6500 and four installment of Rs.2168. However, I had requested them to discontinue the MBA course...

Dear Concern

I have placed internet data card online from TATA Teleservises, my order got
cancelled due to non availibility of postpaid services in hassan.

Placed order on 5th June, i got call from company on 7th june stating my
order is canclled becoz on serviceses not available, my concern still my
money has not got refunded till today..

Kindly help....

company...

I regret to have opted for Tata Photon Plus service. I faced problems since day one.
- There was problem in activation.
- I had the product home delivered and was unable to reach the seller after that!..
- There were no communications (No Welcome Note, the 1st monthly bill never reached until my 1st complaint) due to which I did not have my customer id or photon id.
- 1st One Month I could not reach the customer...

I have tried to do a online recharge of tata photon plus on 11/6/2010.But the transaction didn't seem to be successful.I contacted customer care at [protected],and they said to try once again and since the recharge is not successful,so no amount will be deducted from my bank account.so i tried two more times,but the same.But when i checked my bank balance the next day i was shocked..Rs 600 was deducted from my account.I contacted customer...

I am Dipa Chakraborty, currently residing in Bangalore. I bought TATA PHOTON WHIZ,( Prepaid) from my native Assam.Its been a month since I have moved back to Bangalore. Two weeks back I moved to the TATA INDICOM WALK IN OFFICE here in Bangalore, at koramangala to confirm whether I will be able to use my device here and what are the formalities to be performed in order to enjoy the services. The customer care executive then, mentioned it...

I have brought photon+ 3 months back. i regulary deposit rent every month around Rs 1000. but for no use. I went to tata indicom showroom so many times further I have complained so many times to customer care. I am in travel job and have much work on internet have suffered a huge loss due to this photon+ now i want to book a complaint against tata indicom regarding this photon+. At the time of taking this connection up to 3.1 mbbs speed....

NOT GIVEN ANY INFORMATION ABOUT THE USAGE OF INTERNET PROVIDED BY TATA PHOTON PLUS BY INSTALLATION REPRESENTATIVE & CLOSED INTERNET W/O ANY INFORMATION.
INTERNET FREE USAGE PROVIDED 10 GB FOR TWO MONTHS. BUT PLAN WAS NOT CLEARLY TOLD.
WE HAVE CALLED ON CUSTOMER CARE No REGARDING THE NETNOT WORKING. THEY TOLD YOU HAVE USED EXCESS INTERNET(18 GB AGAINST 5GB & TOLD THAT 10 GB IS DEVIDED IN EQUALLY IN TWO MONTHS) SO WE...

I purchased TATA PHOTON WHIZ from PRACHI TELECOM IN ROHINI SEC 17 for Rs 2500 THAT IT WILL WORK IN WINDOWS 7 ,THEY AGREED AND THEN I PURCHASED IT. WHEN I CONNECTED IT IN MY LAPTOP IT DIDNT WORKED. THEN I CALLED UP CUSTOMER CARE CENTER ,THEY SEND THEIR EXECUTIVES AND THEY SAID IT WILL NOT WORK IN WINDOWS 7. THEN SERVICE CENTRE CALLED ME FOR PAYING THE BILL, THEN WE WILL DISCONNECT IT .I PAID THAT BILL ALONG WITH THE APPLICATION OF DISCONNECTION....

Hi, I have taken a Tata Photon Plus connection no [protected].
To take the connection i went the Ultadanga (Kolkatta) Tata True Value Hub. They showed me the demo and i decided to take the device, i gave them all my documents, they took some of my original documents to xerox and instead of getting my documents xeroxed they printed some thing at the back of my original document. And they could not return my original document because...

Even after repeated try the customer service personnel could not be contacted. The complaints has been lodged to the shop from where the
modem was taken for new connection. The contact Mobile no which was given for lodging complaints are always found either Mobile Switched Off Or does attend the phone. I am trying for last four days , now i am fade up , if this the situation prevails then i shall be bound to request Tata Indicom to...

DEAR SIR/MDM
I have taken connection TATA photon broad band service few months ago which . TATA Indicom no [protected]. & ACCOUNT NO[protected]

Last few days more than 15-20 days I have seen problem to connectivity as well as speed. Few times I can not connect it shows cyber down. When I complained , tata has send some technician whose report was problem is creating from our (tata) cyber, for this it is getting too...

Dear Sir / Madam,
I have made a online bill payment to TATAINDICOM through ICICI Payment gateway website redirected to my ICICI Bank online account, the transaction showed failure but still my account is debited INR 2399/- on dtd.06.05.2010 & it was committed to deliver the Tata Photon Plus modem within 3 days.Now it is above 13days gone, I am unable to track my modem or money, TATAINDICOM used Indiaideas.com for there payment...

Please check the trail mails sent to Nodal Officer in TATA Services. First complaint against the faulty device was submitted on 12th April, 10. It is been more than a month, both Dealer and TATA personnel least bothered about the
customer service.

I would like have money refunded. This is of no good. I am thinking of discontinuing other TATA services that I use.


Hi Rohit,

I am...

Hi

I'm Manoj and bought a Tata Photon Whiz bearing "[protected]", a USB Internet Service three months ago. The promised speed was 154 kbps which is only a dream to avail. The connection gets lost atleast once in 30min forcing to login again which is counter productive. Adding to this crap, since 3 days the connection is not even sustaining for more than 5min. Getting pissed off to discover that the connection...

This is regarding the Photon Plus #[protected]. Soon after I took the connection they have disconnected the service. Which caused a huge loss of business for me. The issue was they were unable to find the documents I have submitted while taking the connection. Did they lost it? Funny ha !!!

I am posting here the e-mail communication happened. Even they did not reply to my mail detailing the issues, just apologized over phone,...

Dear Sir

I am Avninder Pal Singh from Chandigarh India. I purchased one data card for my home usage 5 days back i.e. 26/04/2010. I received all the kit and my data card, data card number, USB cable, guide book, scratch card.
But still my data card is not activated and I call all the help numbers that is given on the guide book. And also on the data card. I call 50 times the agent who gave me this data card but now he...

hello ,

I bought a Tata Photon + data card last month.Account No .[protected].No is [protected](Post Paid) .I started facing problems with the device . I made a call to customer care on 11th April.Engineer came to check the device on 12th April ( very impressive service ) and said that there is something wrong with the device and it will be replaced with in one week. After that starts my struggle with Tata Photon customer care.Every...

Not returning refund check of 2500 from Feb 2010.
I paid 2500 for new tat photon plus plan. Tata employee came and cross checked the connectivity at my home. They found bad signal strenth. So they did not alloweed to allocate tata photon plus decide to me. As a next step, they said that they will send me cheque of 2500 Rs in next 25 days. It is 3+ months, I have not get any cheque. I communicated by mail 5-6 times. I am not getting...

Dear Sir,
I would like to file a complaint against Tata Photon+ for their irresponsible after sale service and the trouble I have faced due to the same.

I purchased Tata Photon+ and Tata walki on 7th April with a cash payment of 2399/- for Photon+ with an additional cash payment of 600/- for postpaid scheme allowing 5GB data usage for next two months.Along with this cash payment, I made a cheque payment of 1250/- for...

Iam using tata photon whiz for 6 months. now it shows anytime as "error the remote computer doesn't respond". many times i complaint about these problem, but the customer care workers are not mine about that matter. some time it shows authenticating and many times it shows error. Now the same problem occured so i recharged my account for RS.224 as extra amount. but the balance amount shows Rs.00.0. so i informed it to the customer...