Tata Photon Complaints & Reviews

Hi,

I bought a new tata photon plus just 3 weeks before. I am not getting network coverage and I cannot use it. This problem experienced in the center of the Cochin city . What should I do to get my money back? The customer service people are saying that they cannot pass network to that area, kindly advice...

I got a photon plus usb from an executive at my office. Went home and checked that it cant be activated easily. Customer care have no idea about technical complaints. Somehow managed to raise a complaint in the website. After repeated calls to concerned guys, they came and couldnt do anything about it. They were not ready to change the device for god sake. I would like to know whether the company's aim is to dobroadband business or just...

yesterday again i have called up your customer care again on [protected] and again for the fifth time they have registered my complain ang given me the PTC consumer complaint number and false - fake promise for a JE visit the entire conversation is attached with this mal , audio is in .amr format , then today i again recieved a call from ravindra number[protected] and asked the same queries again with same fake promise for a JE visit for...

sir,
i wish to inform u that i have been complaining abt malfunction of my tata photon device to tata photon customer care but they refuse to solve my problem & on top of that the people in customer care misbehave. dont lodge my complaint and make no significant effort to solve that and dont guide what to do to solve my problem.
kindly help me and guide me because i want to surrender my device but people are misbehaving...

This time I use Tata Photon Whiz internet connection with unlimited free plan.But I want to convert it into 325 plan.I call to coustemer care for this matter time to time but coustemer care executive make me with himself by speech.And I am a railway employee (goods guard) and I have no more time for this matter due to running job because any day I came home after 2 or 3 days....

Hi,
I am using Tata Photon + for the past 7 to 8 months and I have been complaining to the customer care that I dont have enought speed as my Data Card supports 3.1Mbps and only getting 150Kbps. I have been complaing constantly. I recently called the customer care to take back the device and give the money back, which they said they will take time till 4th March, 2010 9pm which I agreed. I spoke to a lot supervisors on the floor, named...

i m using tata photon whiz no. is [protected],i m unable to use it since 2nd feb, contact to customer care they said its technical prob.,talk to u ur dealer, then i contact the dealer ,they said lodge ur complaint with cutomer care, i did that also,they give me no. of sales manager mr. NITIN KHURANA he assured me that my hardware will be replaced by 16th of the month,but nothing resolved till now, even they took my old hardware also with them.its...

i am suresh bhesota from bhopal [protected]
mene 28 jan ko tata indicom ke bhopal ke globus center se tata photon whiz lia tha. lete time mujhe ye bataya gaya tha ki isme unlimited downloading he par bad me pata chala ki isme sirf 15GB tak downloading he. mene iski complaint customer care par ki par response nahi mila. bad me mene iski complaint NODAL OFFICER se bhi ki par unne to or kuch hi rply kar dia.

pls dont buy...

Hi,
I am an Advocate and i am practising at Punjab & Haryana High Court.I am staying in Dhakoli, where in mid of December the DSA by the name of Cube Enterprises had set up a canopy in our locality. I was approached by Mr.Pankaj Kumar who is the agent of said DSA and he offered me Tata Photon. I told him i didn't intend to spend 3600/- Rs.as already i had spent money on Tata Whiz , then the agent (Pankaj) told me that...

Sir,
I had purchased ur product for 1st time [protected], but it didn't worked, so they changed my no. n product as [protected], but it is also not working properly. Why i m facing the problem when i hav paid all the amt. Rs. 3600. Your dealer in SAHARNPUR is Pankaj Electricals, Railway Road, Saharanpur ([protected], [protected]).
I have the doubt that the above dealer is misusing my ID which he has collected from me two times....

TATA Photon plus is worst product, Bad services and defected machine. Please don’t buy. it is disconnected after every 5 min. you can not take benefit of internet only waste of money. Failed product. No services in Metro cities also. Cheating to customer.
Don’t go on divertissement, use your mind if you have unnecessary money then you can pay....

Sir/Madam,


This complaint is regarding my tata photon whiz no-[protected] in the name o[censored]dit Singhal.I would like to inform you that my tata photon device is not working since 5th feb,i lodge a complaint for the same in Mansarovar market number[protected] Bhopal(MP),but i recieved no response and my device is still not working,even then i made a full payment of the bill,and now i want to dissconnect my connection,because...

i have bought tata photon connection just months back n i have payed an amount of not less than 15 k till today.. i tuk up aplan of 500mb den i realised that i would need some other plan i called up couster care n told them to change my plan... and i was told that the plan vill b changed before evening.. but which was not done at all.. n dey disconnect the connection every 2 days ones

Wen i ever i call up couster care i...

I advise everyone not to select Tata Photon+ minute based plan. Either there is bug in their software or Tata is deliberately doing it to overcharge the customers. If you shutdown your computer without logging off then they keep on counting minutes. Say if you shutdown your computer at night forgetting to log off, then they will keep on counting minutes till next time you log in / log off. In case of mobile phone, if during call my battery...

Dear Sir / Madam,

I have taken a TATA Photon Whiz connection on 7th Jan, 2010. My connection number is [protected]. At the time of demonstration they said that there is a scheme o[censored]nlimited usage with a monthly rental Rs.500/- + Tax (VData ARP Rs.3999/- + Tax, A total amount of Rs.4411/- for the modem) for corporate employees. They also claimed that the speed will be 153.6 Kbps. But after that from...

I want to close the Tata photon connection .What is the procedure? and to whome I shold contact?...

1. one Photon+ Prepaid mobile internet connection along with a device purchased on the 24 jan 2010.

2. Rs.3500/- paid to Execellent Communications, mayur vihar,phase-I. 10 GB of download free with the connection promised

3. device was not functioning properly since purchase & the same was brought to the notice of the vendor on 25th & 27th but I was rudely turned away & asked to approach the consumer...

I have bought a modem of Tata photon whiz post paid at bikaner (Rajasthan) .But i cant get the customer care service through laptop for my no.[protected] and a/c no[protected]. I have tried many times via phone to customer care no.[protected] but cant get any satisfactory answer . I want to avail the mobile service on my laptop through photon whiz connection.
How can i create my on id in tata photon website.
Pls help me .
br...

I am from Mohali (Punjab), my Photon whiz connection number is [protected]. What is the downloading speed of Tata Photon Whiz device that I should be expecting? On internet Tata Indicom claims its 140-150kbps. I am getting 15 - 20 kbps downloading speed. I have already submitted complaints at 121 and [protected] under complaint no.[protected] dtd. 17/12/09,[protected] dtd. 22-01-10 but issue is still pending till today 29-01-10.

When...

I,Fayeza, am a user of tata photon plus (tata number - [protected], account no.[protected] from last 5 months. I have had following issues which are havent been addressed by the concerned authorities from the last one month.
I have been using photon plus's 950rs plan (tariff plan- HNI HSIA USB 950 MB Plan)which provides 2gb day usage and 10gb night usage, without any extra charges (as per there brochure and as per the informations...