[Resolved]  Tata Photon Whiz — Poor tata photon whiz speed

Hi,

I am ashish gupta, i am using tata photon whiz since last 20 days in ramapuram chennai area.
My photon whiz no is — [protected].
When i taken that conncetion, tata indicom executive was saying that
Max. Speed of tata photon whiz is 153.6kbps.
But i am getting only max. Speed 3 to 4 kbps.
Regarding it i registered three complaints[protected],[protected],[protected]
But issue not yet resolved.
When i registered first complaint[protected], next day one technician mr. Kiran visit my home.
But kiran was saying that 3 kbps is max. Speed of tata photon whiz in all over chennai.
So kiran was not able to resolve that issue and without resolving that issue he left from my home.
Again i registered two more complaints[protected],[protected] regarding same issue.
Once again mr. Kiran visit my home but he was saying same wording that 3 kbps is max. Speed of
Tata photon whiz in all over chennai and within 1 min without saying anything he left.
I am calling daily customer care 2-3 times regarding same issue.
But issue not yet resolved.
On 12-sep-2009 i talked to customer care head mr. Nitin, he was saying that another technician
Will visit on 14-sep-2009 till 9:00 pm and issue will resolved 100%. But nobody visit.
I am totally fedup with tata photon whiz.
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Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

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Tata Photon Whiz — cheat me with photon whiz instead of photon+

I took a modem connection from tata indicom.. but the dealer in the shop cheat me with the photon whiz instead of photon+. He dint gave me instructions about photon+.. Also there s slow network coverage in my residing area.. So pls help me with this and get me a plan to change for photon+ with the actual price and i need to take action on the particular dealer...
I need the plan to get change soon...
[i]I totally agree with him ... Hence I request the concerned people to take action against it ... Nowadays, other wireless modems give more than 3 mbps of speed ... Even when I bought the connection, I was told that the maximum speed of Photon Whiz is 153 kbps. But I am only getting 89 kbps of speed ... its very slow ... please take some actions ... N yah, please stop fooling people :x
i am too suffer, my friend Swapan working at Nirsha Tataindicom shop and instigate me to buy this product earlier verson was with me and found this one is no better than other one.
Tata photon whiz is vry in servise . while connectin the speed is 153kbps. but it instantly falls to 0.0kbps. it is a vry bad connection!!! some1 pls try to improve it!!
I also join to the complaint that the promised speed is now getting to the internet connection. I am getting a speed between 15 to 40 Kbps only, which is very much disgusting. My conection number is " Photon Whiz [protected]". The device is now being used at Karanthur, Calicut. Please attend this matter and solve this problem at the earliest. Hoping favourable actions.

Mohanan.P, Karanthur, Calicut.Ph: [protected]

TATAPhotonWhiz — speed problem

sir,
i have taken photonwhiz before 15 days.there is a problem occured.the speed of photon whiz as not upto
the mark.it was not workinng properly.the speed of whiz is verypoor.the speed of whiz is 1-10kbps only.so pls solve the problem very soon.pls increase the speed of my whiz
hai iam raju my tata photon whiz speed is 153.6 but it works on just 1 to 09kbps only so sir i request for how to increase my speed or take on aspeed method
hai iam rajesh iam use for tata photon whiz it speed for 153.6kbps but it works on just 1 to 0.9kbps hello sir please resolve the problem please sent a solve the method and give a increase my speed.
Hi,

I am Narender Kumar, i am using tata photon whiz since last 04 days in Raja Garden, New Delhi.
My Photon whiz No is -- [protected].
when i taken that conncetion, tata indicom executive was saying that
max. speed of tata photon whiz is 153.6Kbps.
But i am getting only max. speed 3 to 4 Kbps.
Regarding it i registered one complaints
But issue not yet resolved.
When i registered first complaint but no technician come my home.
Again i registered two more complaints regarding same issue.

I am totally fedup with tata photon whiz.

Tata Photon Internet Services — Plan not Changed

I m a coustomer of Tataphoton No. [protected], I requested to change plan as per detail below
Request ID No. Date Talk with
[protected] 05th July 2010 Gyanender
[protected] 22nd July 2010 Gurdeep
[protected] 23rd July 2010 Satnam Kaur

I reqested on 5th july for changing the plan Rs. 1500/- instead of Rs. 500/- as per my uses, as per talk with gyanender he confirmed me that my plan change with effect the same time
I rcd a mail for approcing my credit limit and asking for advance payment on 21st july
then I call again on 22nd july that time they ware saying that my plan not changed and as per my uses bill amout is Rs. 5548/- I clear all things again,
today they disconnecned my services, then I call again on cus care, but they are saying we are disolve your problem but still I don't receive any respone and my services are also discontine still

Sir/ Madam,

Plz do something I had somuch distrub due to discontine my service this complanit i m sending by Cafy
p
Hi suniljangir79,

We have sent your complaint to our team very soon they will resolve it...

Tata Photon Whiz — to check balance

to check balance in tata photon whiz connected as modem [protected]

tata photon whizz — no network & slow speed

my tata photon number is [protected]. mere connection 3 dino se band pada hai usme error aa raha hai and uski speed bhi slow haiiiii
pls samadhan kare
thanks
from anurag sharma
contact no : [protected]

Tata Photon — no network & slow speed

maine kuch dino pehle ek tata ka 1500 Rs ka connection liya jisme muje puri tarah se galat laga kyunki wo tata photon ek dum slow speed hai & mujhe abhi tak plan nahi bataya hai & 3 dino se mere connection band kar rakha hai mujhe meri problem ka jaldi samadhan bataiye
thanks
from anurag sharma
mob-[protected]

Tata Photon Whizz — no network & slow speed & no detail

maine kuch din pehle ek tata photon whizz liya jisme mujhe skim ka bahan bana kar de diya uske baad bhi mujhe network nahi mil pa raha hai mere connection ka number mujhe abhi yaad nahi hai lekin mujhe slow speed & no network ka shikar hona pad raha hai meri problem ko samjhiye pls
my contact no : [protected]
thanksssssssss
To the Customer care,

Hi, I have a tata photon whiz and I rechared it by Rs. 777 along with Rs.50 for unlimited download sceme but ever I can't download anything for low speed not even a wallpaper. My tata photon number is[protected]. Till many customers unsatisfied by your service. Now all other internet providers are giving best services exept you.Plz take immediate actions in this regard otherwise I will through the tata photon into the dustbin.

Tata Photon Whiz — GO 4 IT ITS SPEED IS <7KBPS

HI
I 'M GANESH I'M USING THIS TATA PHOTON WHIZ FOR PAST 20 DAYS! I TRIED TO DOWNLOAD A MOVIE ! IT TAKES APPROX 2 DAYS!!!!! I UNDERSTOOD THAT IT IS WASTE FOR DOWNLOADING MOVIES! I TRIED TO DOWNLOAD MP3 SONG (5MB) IT TOOK 17 MINUTES NOW TAKE U R OWN TIME THINK ! PLZ DONT GO FOR PHOTON WHIZ I'M GONNA THROW IT IN BULL !

i am using Tata Photon Whiz from last weak but speed of the internet is very poor
Hi, im sourav das im the user of tata photon whiz... n im totaly feed up from tata photon whiz... n it is a very slow that one site.. it would open in half an hour...n my tata photon whiz no is:- [protected]...
n when i taken that conncetion, tata indicom executive was saying that
max. speed of tata photon whiz is 153.6Kbps.
But i am getting only max. speed 3 to 4 Kbps.
n im using tata photon whiz since last 15 days..n im from the area of guwahati athgoan...n im giving complanit many times but the employerss are told that we are trying to solve ur problem but till now there was no solution of my tata photon whiz... n i sugessted to other users that in life u dont use tata photon...whiz or plus...its a worst service of tata indicom...

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