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CraftsVilla.com Complaints & Reviews

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Last updated Dec 30, 2022
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CraftsVilla.com reviews & complaints page 22

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N
Nagoor Vali
from Vijayawada, Andhra Pradesh
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Complaint regarding an online product dose

Address:520004
Website:craftsvilla.com

On june 24th i put an order for pink color satin saree with blouse in craftsvilla website. Today i. E, 28th june i got a confirmation mail regarding the order. The delivery boy who bought the saree told me that think before you open this parcel, because i will not be available for you unless you open the saree and put a complaint regarding anything (Exchange of the saree) which it is not there what you have expected. This is not fair, and...
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kushal chokshi
from Aurangabad, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product return policy

Address:Ahmedabad, Gujarat, 380015
Website:www.craftsvilla.com

I have order a dress material from craftvila.com but there are some issues in product and now i want to return that product but there are no response from.that side . So i want to register a complaint against craftvila.com and when i call coustmer care they will cut my call automatically. And when i mail them they will just generate a ticket and said that "due to highly reciving mail there are some inconvenience to get you"....
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N
neha1116
from Mumbai, Maharashtra
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Refund not received even after 1 month for shipment 102580321

Address:Pune, Maharashtra, 411057
Website:CraftsVilla.com

As product not as per expectation, i have returned product on 8 th july 2016.

But not received refund yet for shipment[protected].

Please initiate my refund asap.


Regards,
Neha...
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S
Shivani Oberoi
from Surat, Gujarat
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Return of shipment id no. 102765208

Address:New Delhi, Delhi
Website:craftsvilla

I mail craftsvilla regarding return of mentioned order no but thr is no reply neither from seller nor from you this kind of poor service you gave are you people fake or what. From the day of receiving the order i mail you regarding return but everytime you gave ticket id but resolve it once....
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L
Lakshmi Patel
from Lucknow, Uttar Pradesh
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I'm complaining about dress material quality and colour also

Address:Lucknow, Uttar Pradesh, 226021
Website:Craftsvilla

My order no.[protected]
Ship date 18/07/2016
Description : pink and orange colour alluring resham embroidered patiala salwar suit
I m not satisfied this product quality and colour which dress material i had ordered which was different and what was delivered to me this is diffrent so i want to return my product and i want my cash...
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Address:Mumbai City, Maharashtra, 400008
Website:CraftsVilla.com

PLEASE REFUND MY MONEY AND GET YOUR PRODUCT BACK. Order id :[protected]
i gave order 2 quantity but i revived only one dress ...
and the quality of the suit very cheap.. I want to return this product and get my money back
thank you
order id[protected]...
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M
mostura khatun
from Kolkata, West Bengal
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Trendz apparels black cotton patiala suit salwar suit

Address:Kolkata, West Bengal, TRK#42120191046

Quality of material is not satisfied.. I want to return this product.. The color is not same as i ordered.. The material is not pure cotton... It looks very shabby. It's not like to wear. I don't like to wear it.. The material looking very transparent... The black color is not looking so elegant as your advertisements.. I want to return this product.. Please accept it....
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M
Madhavisreeneewas Madhu
from Gajuwaka, Andhra Pradesh
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Fake item

Address:435825
Website:Visakhapatnam

033 cotton dress material or no.[protected] shipping date 20/7/16 it is a fake item you have displayed a cotton item given very cheap item. so we want to return it back. really it is very cheap product. we are not satisfy with this material. shipping charges are very high to compared to the dress material. charges are waste to stitch the material......
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D
debabratapal
from kolkata, West Bengal
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Please return and refund my money back asap against my order id :102776966

Address:Kolkata, West Bengal, 7000156
Website:www.craftsvilla.com

CRAFTSVILLA.COM the website features so good looking and apparently good quality products in their website. But in reality, they deliver so ugly and poor quality products to their customers. I hate the website. PLEASE REFUND MY MONEY AND GET YOUR PRODUCT BACK. Order id :[protected]....
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N
Neha Gupta 123
from Raigarh, Chhattisgarh
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Return money by cheap site i.e. craftsvilla.com

Address:Raigarh, Chhattisgarh, 496001
Website:Craftsvilla.com

I have purchase a suit on 23rd jun'16. My order no is[protected] i get this product on 29th jun'16. Then i have returned this order on 1st July'16 by Ecom express courier.
But still i Did'nt get my money i continuously followed with customer care they always said Mam your money will return within 7 days but now its 26 July'16 & still i didn't get my money that is 839/- .
Even now m trying to contact with customer care but my...
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O
oxide
from Hyderabad, Telangana
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Returning of the product

Address:Surat, Gujarat
Website:craftsvilla

The order was booked on:17/07/2016,
Recieved on:25/07/2016,
Order number:[protected],
Description:dhameliya exclusive product designer maroon lehanga choli.
Ku msant[protected],
Trk#[protected],
Actually iam not satisfied with the product quality. it is quite opposite to the picture of the product what i have seen. and the length of the product is also not satisfactory so i request you to return...
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U
Uma Rtuma
from Bengaluru, Karnataka
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Saray coloured sheding

Address:Koppal, Karnataka, 583231

Dear sir, I received Bhagalpuri New Designer Monika saray, amt is 440. Saray coloured was shedding. So Please Replace this product give good saray or get back this saray give our amount. i am already inform the couried person.he told login the copmplaint. I am already login my order complaint he same. message also came. the complaint no is 2709639. the delivieried man told that give another time login and give complaint. So I tried once again,...
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.*/
from Bengaluru, Karnataka
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Refund on return product

Address:Rajkot, Gujarat, 360001
Website:CRAFT VILLA.COM

18/07/2016
* not as per description and don't show it's all product information.
* order no.[protected] * traking no. [protected] * logistic partner: armex * return product date : 22/07/2016 * return receipt date soft copy received on : 23/07/2016 not for hard copy send your logistic partner.

Please refund my money fast...
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S
Sherry Nagi
from Sangamner, Maharashtra
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Returning suit bad work

Address:New Delhi, Delhi, 110051

Please return my suit product no is[protected] and refund my money in my account...
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S
Sonal Nirmal
from Pune, Maharashtra
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Not satisfied with the product

Address:Surat, Gujarat

The order was booked on 19.07.16
The billing date is 20.07.16
Received the product on 23.07.16
The product details: party wear, wedding dress in sky blue colour.

Sku mroya[protected]
Seller sku sf348
Trk#[protected]

The dress length is too long. there is now way that it can be shortened because of the unique pattern that the dress has. the colour of the salwar as shown is...
+1 photos
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J
Juhi Chatlani
from Chennai, Tamil Nadu
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Poor service in refund

Address:Mumbai City, Maharashtra, 400001
Website:Mumbai

I had made an order on the 4th of july. However, due to the poor quality of the product i had made a call to craftsvilla for a refund that same day. I had sent them my details on the 15th of july. When it came to collect the item it was the most unsatisfying service (In actual fact the most horrible service i have ever come across with). Having said that, the delivery guy came on the 22nd of july. First he said he would come in half an hours...
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M
maanae1
from Hyderabad, Telangana
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Refund for order no : 103382912

Address:Patiala, Punjab, 140401
Website:www.craftsvilla.com

Hi team,
I had ordered 2 items :
Maroon kurta with floral plazo : rs1, 149
Blue green salwar suit : rs940

The payment was done online on 14th of july 2016 and i got the confirmation message that the order has been delivered on 19th july 2016.

It really disappointed me when i got to know that only one product out of 2 got delivered to my relatives. And above that the delivery boy asked them...
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G
Garlic Paste
from Mumbai, Maharashtra
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Worst customer service.

Address:Mumbai City, Maharashtra, 400101
Website:CraftsVilla.com

Your site and customer care service is probably the worst one i've ever come across.
I ordered three items on the 4th of july and it's been more than two weeks now, i haven't received two of them yet. But it shows delivered on both those items. It was a prepaid order so when i mailed you dumbheads you just handed me tickets (Twice) but no one bothered to reply there. So i'm just letting you guys know that if i do...
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S
sonam sangwan
from Lucknow, Uttar Pradesh
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Return the order 102733119

Address:Bhiwani, Haryana, 127021
Website:craftsvilla

Sir, i got my order of a new fancy salwar suit with order no[protected] on 21 july, 2016. But the quality of the suit is very low. It seems it will be tear out by just a little pressure. I want to return this product and get my money back. I did not get any option for returning the product on the website of craftsvilla. Please take it back as soon as possible. Thank you...
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S
Soman Sahu
from Gurgaon, Haryana
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Request refund

I have ordered ayesha075 saree after delivered different print, colour &poor quality so refund my money
Name-soman sahu
Bank account-[protected]
Bank- IDBI...
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