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CraftsVilla.com Complaints & Reviews

1.5
Last updated Dec 30, 2022
Complaints 1161
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303
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CraftsVilla.com Phone Numbers

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+91 22 6157 9090
465
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CraftsVilla.com Website

CraftsVilla.com Head Office Address

Shop No 21, 1st Floor, Centrium, Kandivali East, Lokhandwala Complex
Mumbai
Mumbai City District
Maharashtra
India
400101

CraftsVilla.com reviews & complaints page 26

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A
agthjdgtjdgf
from Jaipur, Rajasthan
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Not refund my payment

Address:101177010
Website:craftsvilla.com

I am order a suit from thankar but suit is not perfect so i am return this by courier and i confirmed from thankar they received courier but my payment is not refund.

Details
Payment due: 1499
Services: cods
Shpr ref:[protected]

And my bank details is
Bank name:axis bank
Name: poonam devi
Account number:[protected]

Pls pay my payment asap...
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N
naman khera
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Paid for 2 received only 1.. Take action asap

Address:Mumbai City, Maharashtra, 400056
Website:craftsvilla.com

I had ordered two suits of same item no. On 1st may. But today i got delieverd only one piece. Where is my 2nd piece?
Hipment no.[protected]
Delievery boy took the whole payment from me..
Please make my item delieverd to me otherwise i will file a case against craftsvila..
Payment was for 2 suits i had ordered but recieved only one..
I had orderd from craftsvilla for the first time and seriously got bad impression...br...
+1 photos
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A
amitsharmaa
from Delhi, Delhi
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Paid for 2 received only 1

Address:Mumbai City, Maharashtra, 400056
Website:craftsvilla.com

I had ordered two suits of same item no. On 1st may. But today i got delieverd only one piece. Where is my 2nd piece?
Shipment no.[protected]
Delievery boy took the whole payment from me..
Please make my item delieverd to me otherwise i will file a case against craftsvila..
Payment was for 2 suits i had ordered but recieved only one..
I had orderd from craftsvilla for the first time and seriously got bad...
+1 photos
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N
naman khera
from Delhi, Delhi
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Bad product

Address:Mohali, Punjab, 140307
Website:craftsvilla.com

I m very much disappointed with the product quality..plz take it back and refund my money... order no is[protected]
the image of the suit was totally different from the item i have recieved ..
kindly take back the order and refund my money asap..
take a strict action against craftsvila so in future this type of mistake will not be happen..
first refund the money...
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N
naman khera
from Delhi, Delhi
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Item not recieved

Address:Mohali, Punjab, 140307
Website:craftsvilla.com

I had ordered two suits of same item no. on 1st may. but today i got delieverd only one piece. where is my 2nd piece?
shipment no.[protected]
delievery boy took the whole payment from me..
please make my item delieverd to me otherwise i will file a case against craftsvila..
payment was for 2 suits i had ordered but recieved only one..
i had orderd from craftsvilla for the first time and seriously got bad...
+1 photos
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S
shabs123
from Delhi, Delhi
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Fake products

Address:560047
Website:craftsvilla.com

[protected], this was my order no. I have always been shopping at myntra and jabbong. This was the first time i bought something from craftsvilla. Trust me the product is compltely diffrent from what they display. There return policy is also sooooo pathetic that u l hv to think 1000 times bfr returning.

its not only abt the product issue or money refund, its also about the emotion of your customers and this is how u r treating...
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D
D0lph!ne
from Bengaluru, Karnataka
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Refund policy is not good

Address:560066
Website:www.craftsvilla.com

I ordered one Product. The product look feel and quality was soooo poor, so raised a return request. They is no reverse pick up policy which is really really bad. I sent the product back through courier, the seller received the product but i did not receive the refund the amount from craftsvilla. I followed them via mail many times but still i did not get any response. Very much dissapointed with craftsvilla.com...
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M
mansi panchal
from Jabalpur, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Need to cancel my order

Address:Vidisha, Madhya Pradesh, 464001
Website:Craftsvilla.com

Please cancel my order as I m not in the town and moved to Mumbai... I tried my best to cacel it...but i failed...i cant accrpt the order for nw...My shipment no. Is[protected].. Track no. Is EZ[protected]INCcourier partner India post....
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M
meenu dua
from Pune, Maharashtra
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Product returned but didn't get refund

Address:Panipat, Haryana, 132103
Website:www.craftsvilla.com

I bought a saree/suit from craftvilla, quality of product wasn't good, so i decided to return it. They do not have tie-up with courier company for return, so they asked me to send the product back and they will refund my money plus courier charges. I returned the product, but they say it didn't reach the seller. I provided the tracking details, also proof that product is delivered. But they haven't refunded my money. Product cost was 760+100...
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N
neha21kot
from Mumbai, Maharashtra
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Not accepting return request

Address:Mumbai City, Maharashtra, 400101
Website:www.craftsvilla.com

I have ordered one lehenga from craftvilla for Rs 3048 and they are now not accepting the return request. The actual product color is not matching with the color of the product dislayed online. They have chetaed me as a customer.
as I was not at home and couldnt check the product in 7 days so they are not accepting return reuest. Although I had not missed any bills and fully opened the product from packaging.
Craftvilla is such...
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P
prasanna1508
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Product not received/delivered

Address:641604
Website:Www.craftvilla.com

Product not received very casual approach and they told product received
I have placed two order on site of craftvilla. com, but till not recived product ...the consignment number given by them is not genuine and falsely number. Very worst delivery service. Shipment #[protected]
Order number #[protected]
Tracking number CG[protected]IN...
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A
anuj 606
from Mumbai, Maharashtra
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Products not match to photo

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Products not match to photo colour and quality. Product very poor and prise is very high...
+1 photos
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H
hera parveen
from Tenkasi, Tamil Nadu
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102929976

Address:Allahabad, Uttar Pradesh, 211012

Hello sir am going to out of state please cancel my order i dont need it and am too weigted so it will not come to me because am too fat and they did not given me also much suit to be stiches and am going out of country in three days so u would be here to receive this and the costemer will come and he will be back so i dont need this i will order another one after returning please cancel it...
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M
monikaa.singh10
from Delhi, Delhi
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Return policy and quality of their products

Address:Mumbai City, Maharashtra, 400063
Website:www.craftsvilla.com

Craftsvilla is definitely NOT a standard online shopping site, and has very, very poor quality of clothing that is delivered.
The delivered product is no way similar to the one shown in the picture, and the kind of material used is highly cheap, and details pre-given are very vague. I advise people to stay away from this site.
There is no set standard for return and refunds. They are living in some old era wherein customer...
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J
Jeena Sajimon
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Clothing material

Address:Kozhikode, Kerala, 673601
Website:www.craftsvilla.com/?gclid=CP7ci4yF-MsCFUEeaAodywoHRg&utm_source=google&utm_medium=cpc&u

Craftsvilla is definitely NOT a standard online shopping site, and has very, very poor quality of clothing that is delivered.
The delivered product is no way similar to the one shown in the picture, and the kind of material used is highly cheap, and details pre-given are very vague. I advise prospective customers to stay away from this site.

Cheers,
from a fellow human being who cares!...
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K
Komal Jaiswal
from Ahmedabad, Gujarat
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3109_2055_tusser

Address:Mumbai City, Maharashtra, 400060

Helo sir.I want to return my product.its, a silk saree.it is, not as per the product which is shown on ur website.its a silk sareee.but it's not looking like a silk.and its look like as if it cut from a roller (thaan)
There is no aachal.it's a hole printed saree.and the colour which is shown on ur website it looks beautiful golden .but its not a golden .it is something type of cream colour.and the saree border its it's at all good.thank...
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Address:Jaipur, Rajasthan, 302002
Website:Craftsvilla

My order id is[protected]. I order 5 sarees from craftsvilla application. 5 sarees which total amount to rs 1000 and shipping 500. They asked me to pay 1500. I paid them through my debit card. After my order placed I got a mail that the saree cost 11500/= and we will return u ur 1500/=
I have complained this to craftsvilla through email along with the screenshot which clearly show the cost of every saree as 200 rupees. The cost of...
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S
Sidhu toor
from Kapurthala, Punjab
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Product material

My order no.[protected] delivered on Thursday 31st March 2016.the dress which I got is totally different and work is vry poor.my order was a blue color dress of rashmi deasi blue 21005 exclusive. Work and material is vry much cheap.Iam not satisfy with product so Plz refund my payment.craftsvilla selling vry bad quality product.it is totally fraud they show other thing and send another.Last thing is plz refund my payment...
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P
Polly kams
from Mumbai, Maharashtra
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Non delivered

Address:122001

The delivery boy misbehaved and didn't delevered my consignment at my address.. also the attitude of the boy was not appropriate. Kindly resend the my consignment through another courier ASAP. I requested that person to redelivered but his arrogant behaviour is not acceptable. Kindly take appropriate action and resend my courier.
pls revert ASAP...
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M
Mercy Rojan
from Angamali, Kerala
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Complaint regarding less supply than ordered

Website:craftsvilla

Sir i ordered 2 sarees from your site with order number 440769 with awb ez[protected]in on[protected] and i got my order today[protected] and i paid rs 1776/- as per the amount you told but when i checked my commodity there is only one saree instead of 2 but payment for 2 saree has been taken.Sir please accept my complaint and kindly deliver me the other piece for me or refund me and do the needfull for me . Thanking u...
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