CraftsVilla.com Complaints & Reviews

I have ordered one black kurta from.craftsvilla website. My order number is[protected]. But the order which i have received is not as per the image which is avaliable on the website and i have send several mails to customer care but they are not replying to my mails and the number mentioned on the website is always busy.....

Sir, On 13/10/2015 i placed an order of one Blue Semi Stitched Georgette Salwar Suit - Designer Collections by Styleeindia( SKU : MSTYL[protected]) and for this I have paid the requisite amount of Rs.2090+99/-(delivery charges) total amount of Rs.2189/- through Debit Card (vide order No:[protected] and the same has been duly credit in their account. But, after a lapse of almost 5 days, i.e. on 18/10/2015 I received a call & an email that...

I ordered a dress from craftsvilla for Rs.1499 but they sent me a wrong dress of Rs.999 only .I called up the supplier Ellis Harvey they said that they had a packing mistake and then i emailed for refund at [protected]@craftsvilla.com as their contact number was nt wrking .They are not replying my mails .Please help me with my money refunded back to me please its a matter of Rs.1499.

Attached image is the wrong dress which...

Length Short. I want money back in my account. Please. I don't want to order any product from this sight.

Product detail are given below :

Red Chiffon Designer Bollywood
replica Saree (171_1)
Mahi Fashions
301, 3rd Floor, Ambedkar Center, Surat...

..what I was expecting from craftvilla ...the expect was didn't fulfil... purchase from online bt what I saw on net n when I got my parchel ws different what I saw...sooo I want to return the purshal soo plzz do as soon as possible...I expect that u soo take these perchal in a short time... It should be cotton bt its not a cotton...thank u...

I have ordered 4 nos. of necklace sets on 02.11.2015 for Rs. 349.00 each i, e Rs. 1396.00 in Total. But toady, I have received only one set in Rs. 1396.00. It is mentioned in bill over the sealed pack that no. of necklace sets are 4 nos. But inside the sealed pack it is only one. I have already paid full amount to the delivery boy from"ARAMEX" courior service. My Login Id is : [protected]@gmail.co i never thought that this type of fraud...

The metroz women's Sky blue chanderi unstitched design-bought on Craftsvilla.com for Rs 699 1pc, as I m not happy with the quality provided and the dress does not match the picture provided so please refund the amount or replace the material or else I have to mail to the consumer forum....

I ordered a saree of rs.549 and the product which I really got is a worst quality and not applicable to wear and when i am calling to the customer care then the number is always busy and busy.Now I will cancel all the orders which my family has done before...craftsvilla is bad and one of the cheater online shopping application...

I had placed an order of a single piece of golden polki pearl necklace as a guest on the website on 6th November and made the payment via net banking . After a while i had got a message stating that 698 was debited from my account whereas the actual amount was 349 on the website and neither had i bought 2 pieces. I want them to refund my money as soon as possible. Contact no: [protected]...

Dear sir i would like to inform you that i order mayuri bhagelpuri salwar suit from my mobile craftsvilla app but the craftsvilla people did not send me order id even my order status and already i have payment them by my debit card. they should send me my order or product which i purchased . they are cheerer and their customer service is so poor. please i want to talk to them ones....

I ordered apiece of fabron unstitched embroidered royal blue designer b-bought from craftsvilla.com . When I call them it is always Busy and after 7pm they say there services are unavailable.. Neither the product is of good quality. I need it to be returned. My order no. Is [protected]...

Hi, I have placed the order on 23rd of Oct 2015, delivery was expected by 30th Oct 2015. Today is 5th Nov 2015 delivery not received yet. Request you to kindly cancel my order & give me my refunds. my order number is[protected]. Thanks & Regards, Rinku [protected]...

If the company is not able to satisfy the customer, they should better to close their services and products. The customer care number is always busy. If mail was send no proper reply. I have orderd a dress on 29th oct 2015. delivery date of product is on 5th nov 2015. order is not getting track. No respect towards customers. If there is no customer satisfaction better to you stop ur business. I need clear explanation and quality of my...

Sir i placed an order on 24/9/2015 for anarkali suit as of now did not get while committed will get with in 10 days Transaction no[protected] want to focus that crafts villa service was very poor as no one responding whenever called customer no...or any other number...

I spoke to some mr. deepak and he arranged the pick up of your product but no one has came to pick that. and he also agreed for the refund but didn't called me back for the details. and again ur customer care no. is busy there is no executive to attend the call. this is adv garima-[protected]. call me on this number asap....

Dear sir, i want to return the product as i did not like the product quality. It was not as same as you displayed it on the craftsvilla online shopping website. The product seems to be very cheap. You did not respond to my message, i wrote it as your rules.please refund my money ....

I ordered a product by 23rd Oct which is still not delivered and i don't know where to raise this concern as craftsvilla customer support seem rhetoric in responses. raise http://craftsvilla.freshdesk.com/support/tickets/619316 as well for follow-up but they don't respond upto customer satisfaction and not even call customer to look into the issue....

I orderd a suit rs. 1999 n tried callin cus care but alwaes employees bizi bizi bizi. Aft receiving d product I was shocked the quality colour material are worst. I tried callin Fo refund to tat shop name khantil, thoz tol.me to fill al my account details to dem n post d product to tat address. Nex day ven I cald an gal is shouting on.me n saying tat it's a wrong num. Thez ppl eat innocent customers.money, cheat dem, provide dirty cloths....

First of all they people don't attend customer's call. I'm calling since 4 days and there is no response from their end. Also they are not responding to my emails. Coming on the Stuff which they have sent to me is totally different from the image as shown on the website its so cheap that one can't think of wearing it. Its my request to all don't buy single stuff from them as they send poor and cheap stuff. My transaction id #[protected]....

My self mukesh Chavhan.
I make the payment of Rs. 1299/- on 02/11/2015 at www.craftsvilla.com but order not confirmed yet.
I try to contact customer care on +[protected] but not a single call pick up.
I'm also mail to customer care on [protected]@craftsvilla.com but didn't got any response from their side.
My transaction details are

Date Description Amount Spent (Rs.)
02/11/2015...