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CraftsVilla.com Complaints & Reviews

1.5
Last updated Dec 30, 2022
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CraftsVilla.com Phone Numbers

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+91 22 6157 9090
465
170

CraftsVilla.com Website

CraftsVilla.com Head Office Address

Shop No 21, 1st Floor, Centrium, Kandivali East, Lokhandwala Complex
Mumbai
Mumbai City District
Maharashtra
India
400101

CraftsVilla.com reviews & complaints page 35

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Address:Mumbai City, Maharashtra
Website:Craftsvila.com

Dear All I have purcahse on craftsvila.com from purchase patial suit online i have paid 1099/- till now i have not information when he reached my delivery My order number recived on my mail[protected] Request you to please support...
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raksha42
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Not responding for refund

Address:Bangalore, Karnataka, 560100
Website:craftsvilla.com

I ordered Arohi 201 suit from craftsvilla.com. They sent me DTDC tracking number which was incorrect, and after 4 days seller contact me and told the order is out of stock.. If nothing was couriered then how they generate tracking number. I mailed them for refund but now craftsvilla is not responding my mails of refund and even their number is not working...
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Sonalfotedar
from Ambala, Haryana
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Payment related to order

Address:Mumbai City, Maharashtra, 181123
Website:Online website for shopping

I have made this order numbering[protected] on saturday night. I have already made the payment of 1998/- which includes dress @1699 and earing @299 and didnt get the confirming mail from craftsvilla. And amount has been debited already from my account.could you cancel that order and return my money as soon as possible. Thanku...
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Agnisnata Sarkar
from Bengaluru, Karnataka
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Low quality products

Address:Mumbai City, Maharashtra
Website:www.customercomplaints.in

I ordered a dress material and the quality i found out was worst si i wanted to return it so i tried to call the customer service, but they are not attending my call i have been trying for more then 15days but its the same and i have also emailed them but they didn't give any reply to my email......
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Himaswetha
from Bengaluru, Karnataka
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Not received ordered quantity but bill received for the ordered quantity

Address:560040
Website:craftsvilla.com

We had ordered the below mentioned on 17th October 2015. We received a courier today from FED EX which was amounted to Rs.2238 & the bill was drawn for two lehengas, But there was only one piece in it. We have now paid for the bill amount & received only one piece.
Our Transaction #[protected]placed on October 17, 2015 4:25:22 PM IST)
Vendor details:
MAHARANI SANIYA SOLI
SAI FASHION144
Seller Email:...
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sovia
from Hyderabad, Telangana
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Product is different from picture we have seen

Address:Jalandhar, Punjab, 144001
Website:craftsvilla.com

We have ordered the dollnx blue semi stitch sarre price 1199 but s totally different from the picture we have seen while buying . we want to return and want our money back as far as possible. we are very dissappointed from it as we have cancel it but again it had came so we want to return and want our money back......
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naila khan
from Raipur, Chhattisgarh
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Arzan red party wear embroidered anarkali

Address:Mumbai City, Maharashtra, 0091
Website:www.craftsvilla.com

We got wrong colour suit actually we want mahroon colour suit as shown in the picture but we got red colour suit and we want to return this one and we want mahroon colour please solve out this problem as soon as possible we have to change it fast......
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Poulami Datta
from Delhi, Delhi
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Defective and poor product

Address:Mumbai City, Maharashtra, 400063
Website:www.craftsvilla.com

I raised a complaint to refund my money within 2 days i received my product. Reason: poor quality, dull colour n defective product. My order id#[protected]. They asked me to deliver through courier which came back to me. Worst thing: they delivered the product at my door step but cant collect it, complete absurd. Not refunding my money. Keep excusing about courier no & xyz. This company should get a tough lesson to fraud customers. I do online...
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Address:New Delhi, Delhi, 110092
Website:www.craftvilla.com

Your Order Craftsvilla via Aramex # [protected] is out for delivery, Pls have the COD charges Rs.1195 ready.
This suit not reseved order at 10 days befour your sarvise very bed
I m not happy your sarvises nd your customers no every time buzy bzy bzy

My name is shahzad khan
[protected]
I am recirment this webside uses other porson...
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Romika Singh
from Mumbai, Maharashtra
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Worst customer service & undelivered goods

Address:400101
Website:www.craftsvilla.com

A site which royally screws your mental state of mind as it gives you the worst ever shopping experience with its excellent services that include
1. A customer care phone number for their very precious customers. Oh please don't be happy because when you call on the number their executives are always busy. ( may be they are busier than modi and obama or may be they are bigger than flipkart and amazon because they would treat you...
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ramji_pandayhatt
from Satrikh, Uttar Pradesh
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Beige half saree

Address:Allahabad, Uttar Pradesh, 211003
Website:craftsvilla.com

I have ordered the saree but i have got the completely different saree and this is really shamful for a online shoping site ... i have ordered it on 16-10-15 order id :[protected] of value 1419.00 INR PLEASE DON'T USE THIS SITE FOR SHOPPING...
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Website:www.craftsvilla.com

To Indian Consumer Complaints Forum Respected Sir, I had ordered a dress from craftsvilla.com with Transaction id #[protected]placed on October 5, 2015 8:22:20 PM IST) It was scheduled to deliver within 10 working days but iit has been more than that but not delivered yet... And the most disappointing thing the same product is available on much more cheaper price, I had ordered in Rs. 1499 but same product is available on Rs....
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Dipika Sherkhane
from Mumbai, Maharashtra
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Product is faulty and not attending call

Address:Mumbai City, Maharashtra, 400017
Website:craftsviila.com

CraftsVilla.com Customer Care CraftsVilla Shop No 21, 1st Floor, Centrium, Kandivali East, Lokhandwala Complex Mumbai Mumbai City District Maharashtra India - 400101 Customer Care Phone Numbers and Contacts Phone: +[protected] Product image is showing shining cloth but purchased clothes is different and faulty and cheap quality.they are mentioned semi stitched but its only dress material.Its very difference between of...
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nitika bansal
from Behat, Uttar Pradesh
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Money not returned

Website:www.craftsvilla.com

Date - 25/9/2015 client no.. - [protected] i have purchased Bollywood lehenga choli as004 SKU: METHN[protected] order no..[protected] OF RUPEES- 1, 349 from - craftsvilla at 28/9/2015 and i returned back through speed post at 9/9/2015 till now i didnt got my money back. Continously i m sending mail to ur craftsvilla customer care but they are not responding to me ... There no. is not reachable now. return my money back i returned the product...
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nitika bansal
from Behat, Uttar Pradesh
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Bollywood lehenga choli asaoo4

Website:www.craftsvilla.com

Date - 25/9/2015 client no.. - [protected] i have purchased Bollywood lehenga choli as004 SKU: METHN[protected] order no..[protected] OF RUPEES- 1, 349 from - craftsvilla at 28/9/2015 and i returned back through speed post at 9/9/2015 till now i didnt got my money back. Continously i m sending mail to ur craftsvilla customer care but they are not responding to me ... There no. is not reachable now. return my money back i returned...
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Swapnil Mali
from Mumbai, Maharashtra
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Did not received the order neither Money

Address:Pune, Maharashtra, 411045
Website:www.craftsvilla.com

I order saree from Craftsvilla.com. But I never received it. I tried to call their customer care but the phone number never works. I sent mail to their customer care and got reply you will get it in next 2 days. But even its not delivered and then mail train starts running and in every mail they told me, you will get your order in next 2-3 days. I asked many times about the return but I never got the positive reply and not the money...
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Akinom
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund payment made as cash on delivery as i have not received the stuff which exactly shown on website its altogether different.

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:online shopping - ecommerce

I think on 12 oct 2015, I had ordered one red beautiful beige& red heavy worked saree- bought on craftvilla. My mobile no. is . Now, the problem that the dress which I had ordered is not that dress which I have received from courier man .And I have paid Rs.1200 for above mentioned saree, if you really see the saree which is just a simple saree not at all the one i have requested for.This is totally unexpected from online shopping site...
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Niharika Rayani
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Regarding returning of received product

Address:Mysore, Karnataka, 570006
Website:craftvilla

I think on 9 oct 2015, I had ordered one Pink Bollywood Salwar Suit(designer collection by om fashion) dress. My mobile no. is [protected]. Now, the problem that the dress which I had ordered is not that dress which I have received from courier man.And I have paid Rs.1799 for Pink Bollywood Salwar Suit(designer collection by om fashion) This totally unexpected from online shopping site beacuse I have paid Rs.1799. Now, kindly I am requesting...
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antim
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Return order

Address:110094

I want to return this order this dress are not be perfect so plz return my case money i have no anymore dress mujhe mere paise vapas chahiye black gown hai or vo dekhne me acha hai but vo bilkul b acha nhi hai plz i request to u return my money....
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Zena Sandra
from Noida, Uttar Pradesh
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Wrong product delivered of lesser value. Paid the money.

Address:Mumbai City, Maharashtra, 400101
Website:Craftsvilla.com

I had ordered for two suits from crafts villa one was for 1699 and the other was for 2499. They sent me only the order worth 1699 but after paying I opened the package only to discover it was not the suit that I had ordered and this suit was priced for 999 only on their website. The bill stuck to the package had my original order number and description as well. I have written quite a few mails to them but all I get from them is contact...
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