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DTDC Courier & Cargo Complaints & Reviews

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Last updated Apr 19, 2024
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DTDC Courier & Cargo reviews & complaints page 79

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M
mahi@20
Oct 6, 2021
Oct 8, 2021
This thread was updated on Oct 8, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Parcel has not delivered but tracking status showed it is delivered.

Shipment n.-D[protected]
Booking date - 29 Sep 2021

I had to receive parcel which was coming from Delhi.
On 2nd Oct., I received a phone call from Delivery Person, he said that
" I do not deliever in that area,
maybe the parcel sent to the wrong office." After, tracking status had showed "Redirected."
On 3rd Oct. I wrote email to customer support and got no reply.
On 4th Oct. Tracking...
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Z
Zeba Shamim
Oct 5, 2021
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Not received my courier

Address:DTDC COURIER

I have booked the parcel on28 september 2021 from goa to kolkata my consignment no is D68284217 & i have also given them my contact number, but when i have track my parcel it is showing office closed or door locked (CIR) from 2days, but the delivery agent has not contact me and given the remarks that office closed or door locked(CIR), it was so irresponsible service, when will i get my parcel, plz resolve this problem as soon as possible....
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K
Kan999
Oct 5, 2021
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Regarding a parcel

I have ordered a book with tracking id u12325718 and reference no[protected] . The tracking status shows it delivered but i have not received it. Please resolve the issue...
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I've booked at parcel less than a kg with some dry fruits to Vizag on 29th Sept 2021. It's going to be a week now it has not been delivered. On 4th Oct it showed out for delivery on 5th October it is showing reciever request delivery on another date which is not true. Receiver has not requested any such thing. The contact number is written on the parcel. Please contact them deliver at the earliest. So much of money is being charged for the...
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9
9191
from Khammam, Andhra Pradesh
Oct 5, 2021
Oct 5, 2021
This thread was updated on Oct 5, 2021
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My AWB no is H25940113 and showing no data is availableailabl

I ordered my package on 1 st October 2021 my AWB no is H45940113 since it has been 5 days and today is 5 th October 2021 still it showing in soft copy no data is available I need you take action regarding this immediately...
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C
casglobal
Oct 5, 2021
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Receiver not available-(cir))

Address:Wakad, Pune

I was in office during office hours and not received any call against my tracking no D67183623. Finally got the status in the night at 22:00 RECEIVER NOT AVAILABLE-(CIR))...
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Dhanushya P
from Vijayawada, Andhra Pradesh
Oct 3, 2021
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Consignment Redirected

Hi,

I bought eye glasses from lenskart on 27th September and the last update by dtdc courier is ‘Consignment Redirected’. They had redirected the consignment without re-attempting the delivery. It has been 4 days since the courier redirected the consignment and there are no further updates from them. Kindly look into this ASAP. Thank you.

Tracking no: V72786143...
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D
Dazzling girl
Oct 3, 2021
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Non receival of product

I ordered my product on 29 september 2021 at panoor (kannur)dtdc .my awb number is R43228952.still date october 3rd 2021 tracking shows no.data available and prdct is not delivered yet .its an urgnt order to paravoor(ernamkulam) .plz resolve the issue soon....
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L
Lokeshkapoor
from Una, Gujarat
Oct 2, 2021
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Non Delivering of Courier AWB v70831154

Address:DTDC Una, Himachal

The agent from DTDC Una, told me that I have to collect my courier AWB V70831154 from their office which is 7km from my address mentioned on my courier. They returned my courier. It's not good, if the company can't deliver to exact address, they should not take the courier....
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S
suneetha8224
Oct 2, 2021
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Iam complaining about my courier

Address:wyra,khammam,Telangana

In DTDC, my courier was not delivered to me but in tracking it was delivered on 25 september, 2021.May be courier received nearby our town but I didnot get any call or message from them.By checking online phone numbers I tried to call them but no response from them.so I need to know about my courier and please give me reply as soon as possible....
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S
shashank4686
Oct 2, 2021
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Price for courier delivery

Someone booked a courier for me from bangalore to jammu with tracking id - V62892304, 450 rupees has been charged for document delivery, can i please be explained how 450 rupees has been charged as the app of dtdc shows very minimal rate for document delivery, and also no weight is mentioned on the invoice, is this the fair pricing being offered ? i think it is way more than the price quotations .

please help me with this explanation...
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pvdiaf
Oct 2, 2021
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Courier service and tracking updation

Address:India

Dtdc, Horrible courier service. Booked a courier for Mumbai from VIJAYAPURA on 24th Sep. Not yet reached as I make this complaint. They said it would take 2-3 days. On tracking it is found that the parcel moves around in same place for 5 days. It comes close to destination and moves away again. Some days the tracking information is not updated. Disgusting....
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Naina Thakuri
from Port Blair, Andaman and Nicobar Islands
Oct 1, 2021
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Tracking details not updated and consignment lost.

Address:DTDC, shillong office (police bazar)

The website was not updating the tracking details. And suddenly now it says 'shipment lost' ( consignment awb : D[protected]
In their website it states that 'lost' complaints will be entertained only within 3 days. How are we supposed to lodge a complaint if the tracking details gets updated 10 days after the date on which the consignment 'got lost'....
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F
Faizankhan12
Oct 1, 2021
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Double charged

Hello i have send my sister's good through dtdc and i have been told that it would be 75 per kg for weight under 100 kg but now i am being charged double for the same please help me through it is very stressful ....
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pramodbell
Oct 1, 2021
Oct 6, 2021
This thread was updated on Oct 6, 2021
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Delivery person is not will to deliver parcel to home address

Description:
I have been sent Parcel from Hubli location on 25/Sep/2021 and it has reached Raibag(Destination office address location) on 27/Sep/2021 and on the same Day the Delivery person asks me to come and collect the Parcel (Reason Given by Delivery person: DTDC doesn't delivery the Parcel to Home address and even competitors like Professional courier doesn't do home delivery ). Delivery person has kept the Parcel with him and...
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A
ar mummu
from Vellore, Tamil Nadu
Oct 1, 2021
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Product not received from 2 weeks

Address:64/54 charminar street, Pernambut vellore dt, TN 635810

I had sent a courier C20326153 from
@DTDCIndia
on[protected] from Pernambut 635810 to gobichettipalayam but he returned the parcel on sat[protected] to the same sending address. I haven't received the parcel yet(01-oct-2021). they lost it & they aren't giving proper solution. please return my parcel it has so important files.
[protected]
[protected]
[protected]@gmail.com...
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K
kishore moganti
from Hyderabad, Telangana
Sep 30, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Items missing in parcel

I am kishore, i booked dtdc parcel service 28th September 2021, tracking number H25458450 with in city only from nizampet to dilsukhnagar hyderabad, received on 30 th September 2021, when that parcel received that one different and re packaged, and in side gift pack is missed worth 3000 rs, and they eaten or thefted my foreign chocolates how DTDC people behavior like stupid people, please take necessary action thank you...
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S
Srinivaslu K
Sep 30, 2021
Oct 4, 2021
This thread was updated on Oct 4, 2021
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Laptop broken

Address:borewell road, whitefiled

Hi Sir/Madam.

Consignment No: M05849327

Monday I courier a laptop from Bhilai to Banglore. Now after delivery I found the laptop was broken, Packing is done by your representative they took extra charge for that. Before packing everything is ok but now after delivery, some parts are broken.

It seems damage happens during the movement of the product. So someone from your side should take responsibility...
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Address:3/173,RAJNIKHAND SHARDA NAGAR LUCKNOW

I have bookede a docket no. U11921391 DATED 26TH AUGUST FROM LUCKNOW TO KANPUR, but even after one month it is niether delivered to destination nor returned to us, tracking record shows that ""not delivered returned to sender "" but even aster several calls to booking agent i have not recived it back, niether delivered to destination .
this is very bad on part of reputation of DTDC COURIER AND CARGO
PLEASE TAKE IMMEDIATE ACTION...
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B
Bhuvan Yadav
Sep 30, 2021
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False claims

I ordered from DTDC few days ago i was also tracking it but no information was visible then suddenly i check again to track and it says "Receiver refused delivery" I did not get a single call / message or notification about delivery. Order id - I50080226. please look in to the matter....
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