Eureka Forbes Complaints & Reviews

From the day i bought the aquaguard it is not working properly.While buying sales person were saying that you will get life time service warranty.now they are saying that you have to pay.since bought almost 25 times it has been repaired.please replace it or please take your product back.please help us because i am fetup of your product.
Tajinder singh
[protected]...

I have been contacting the customer care and senior executives of the company for one month. I wanted to have my cctv camera installed by them to be repaired. The cctv is one month old and is under one year warranty. The cctv got defective in 3 days of installation. Despite my consistent calls and e-mails, i have been hearing the words "very soon" very often. But there has not been any service visit or call from their side. This is the reason...

There has not been a service visit despite more than 100 calls, 50 e-mails and a lot of empty assurances, there has not been a service visit or call in one month. This is the reason people prefer products from international brands. I want my money back, take this defective system back and refund my money. I want peace and no relation with a company like eureka forbes. All you employees of eureka forbes, go burn yourself alive for the services...

Nagpur Techno Marketing Pvt Ltd, having AMC, Done on 4.09.15, CR No 25393579 valid till 11.09.17, complaint made on toll free no on saturday 26.2.17, request ticket no [protected] dt 26.2.17, no one visited till date . Request was to send on sunday also being our working day . There is no response from Eurekas Forbes except two sms, on on monday & one just now today wednesday - Dear Customer - Help us serve you better by giving feedback on...

This informed to you,
I had purchased a product EUROCLEAN XFORCE on the date of 12/16/2016 5:52:26 PM.
with this order there is a free gift but till today its not delivered from eureka. so i going to complaint against him to consumer forum.
Customer ID is [protected]
Order ID is [protected]

Prof. S.S.Patil
State - Maharashtra
[protected]...

Do, let me know if you could help resolve this.
In Dec 2016, towards water purifier payment we had given a cheque, and [protected] (Lachaiah) informs, that cheque cannot be cashed and asked me to transfer online and gave bank details, I agreed and for testing I had sent Rs 500/- (30 Dec 2016), but very next day cheque was cleared / cashed. Same day I informed Lachaiah, and he promised to return back (personally) Rs 500.

Since...

I haave purchased aquagaurd Magana RO plus UV before 2 years and had a bad experience, quality and perfomance is very very poor, needs every 15 days serviece, I felt as if I should appoint a person to watch and call for service centre.this machine is very very sensitive, ACTUALLY COMPANY ALSO WANTS US TO CALL FOR SERVICE, SO THEY WANTEDLY MANUFACTUR THE QUALITY POOR.so request to everyone pls go for simple process machine.
This is...

Dear Sir/Madam
I Mrs Reena Ashok Dhande Malewadi, kherdi, Chiplun 415605
Bought a product AQUA SURE WF AQUA FLOW DX-NEW2 ON The Date 13/04/2016 from Sound of Music electronics .Since we bought the product within a month we replaced the motherboard(electronic Kit) .After six months again the problem arise, what type of problem we dont know but your service man removed some part & said it has to be replaced .Since then (30 days...

I am writing this complaint regarding the forbes water purifier aqua sure prime uv which i bought almost 6 months back. After start using the product i came across problems like (1) not working notification lights properly. Notification light keeps on blinking all the day long, even if the tank is full. The same issue occurred almost 6 times till now and still happens. (2) the product takes 4 hours to fill one earthen pot, so the product...

I am a senior citizen retired from RBI as Assistant General Manager. I am a customer of your company for last 19 years using water purifier and vacuum cleaner. A representative from Eureka Forbes Aquaguard approached me in January 2016 and pleaded to purchase one machine. Since I had been already using one, which was working fine and under AMC I regretted my inability. Then he convinced me that my present AMC could be continued and two additional...

I am fed up with this company. False commitment, not reliable, service person doesn't attend calls, and do not stick to their commitment. I have raised a reinstallation on 24 Feb 2017 and still waiting. None of the service person taking tue, call even their manager Kavita also of the category. I will spread this to social media and let them know the seriousness of after sales....

A service engineer visited my place and I got to know that my system is installed with a local Hard Disk. I paid in full and a local hard disk was installed which failed and have been giving me troubles. The Local Hard disk was installed by Mr. Ranvir Kumar Choudhary without my knowledge. Moreover I paid a cheque for Rs. 21000 and 1000 in cash. And I got the bill of Rs. 19, 370/-
The service engineer needed a LED which I did not have...

This is to inform you that we have recently bought three products of Eureka forbes through their employee Brij Kishore (Mobile - [protected]) who is based out of their Subash Nagar Branch, New Delhi. The concerned employee even after repetitive reminders hasn't submitted us the bill and is regularly avoiding our calls. The payment for all the three products has been done by cheque in favour of "Eureka forbes private limited". We have even...

I have logged 4 Complaints in last 5 months for changing the Membrane in my Eureka Forbes Reviva RO. The engineers visited 4 times, but they never came with membrane for replacing. During AMC renewal they have installed wrong membrane and during check I found TDH has went down to 4 or 5, which is quite below suppoted level. Once engineer brought the old used membrane. and post me resistant he told me we do not change membrane twice, but if...

My reg no is [protected] for acquaguard. I required a service but the last representative named nazrul hassan [protected] who came for providing the service not only misbehaved with my parents but didn't provide the service. This is a harrasment caused by this company and its representative to its customer which is not acceptable at all. The service person who came before nazrul was jayonto roy who provided really good service for tge product....

For the past 1 month we have been contacting our local Aquaguard service centre in Rayagada with constant delays and false assurances from their part.They have told us twice to be ready with the machine dried and emptied and we have been waiting for entire day with them assuring us first that they are on their way and then eventually switching off their phones. Its frustration at the highest level as a servicing of our machine is urgently...

I was promised by a representative that if I pay Bg MobiKwik I will get 5 % cash back and a free gift from the company. I have the chat conversation with the representative. Neither of these ever came and its over a month that I purchased the purifier. In fact I ended up paying 100 Rs more for the free gift delivery and processing fee. I informed customer care about it and they promised a call in 48 to 72 hours. Seems you have too many customers...

I placed a service request on 18th Feb 2017 ([protected]) and till now it is not resolved. I purchased AMC online and placed request RO filter replacement and tap repair as it go broken. I am not able to use RO and so requested customer care to send someone urgently. I waited for 3 days there was no response. Then again on 22nd Feb I raised new request ([protected]), I was told RO will be serviced next day. I waited, raised new request on 23rd...

Ref: contract receipt no.[protected] dt. 30/03/2016 cusomer code [protected]
Ms on mobile received that candles have been changed on your water filter whereas no one attended to our water filter and no such candles ever changed therein. Complain was lodged bearing no. [protected] to sagar and no. [protected] to asha. There was no response. Mr. Rajnath was contacted on mobile no. [protected] on 2nd february 2017. After rigorous follow-up...

Sir,
Grievance as below :

15.10.2015 Date of Purchase [protected] customer code

28.3.2016 AquaGuard not working – made a complaint [protected] Service request
28.3.2016 Technician Ganesh Gaud came at 3 pm & said that DCP circuit needs to be changed

29.3.2016 No response
30.3.2016 No response 86385374 Service request

1.4.2016 No response
2.4.2016 Board...