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Fastrack Complaints & Reviews

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Last updated May 16, 2024
Complaints 937
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Fastrack reviews & complaints page 28

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P
pharoah
from Chennai, Tamil Nadu
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Cheating in meter rates

Address:Chennai, Tamil Nadu, 600091

Booked a fastrack taxi for 40 KMs - the meter ended up showing 58 KMs. On top of it, the driver and the booking person collude to fight that the package booked was for 4 hours and not 6 hours. Clear case of cheating!

Fastrack ID: 5395
Vehicle No: TN 22 DA 3288

Beware of this driver and in general of Fastrack going forward! One of the worst ......
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Monika Nagru
from Suratgarh, Rajasthan
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Wrist Watch Strap

Address:335001

I have purchased a fast track white strap wrist watch one of the best shops in sri ganganagar. That Wrist watch is awesome but strap quality is poor. It's got cracked. I submit my watch to that shop for new original strap on 22/08/2016. But after 45 days I got answer that Company don't have white strap.
Now I can't use my wrist watch . Its wastage of money....
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S
sukkuitirtt
from Chennai, Tamil Nadu
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Excess amount

Address:600024
Website:fasttrackcalltaxi.in

I had requested for Indica but they have given Mercedes Benz without asking the customer to upgrade it. As a customer, we had given money to the driver whichever he had requested for which resulted in excess amount and driver claimed that since it is Mercedes Benz the amount is on higher side and we had paid the amount. After i raised the complaint with Fast Track, company is saying they don't have mercedes benz at all but lastly he had told...
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R
Ritesh Roberts
from Nanpara, Uttar Pradesh
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Crack on my sunglass

Address:273004
Website:www.fastrack.com

Respected
sir/madam
My name Ritesh i have purchased one fastrack sunglass model no.f/t sunglass M125BRI amd purchased date is 11/06/2016 . Today i have seen one hair line crack on my sunglass & that crack today i have showen to shop keeper . when i have showen that crack to that seller he talk to me very rudely . And he dosent taken my complant .shop add;Vinayek opticals130/642 Asuran chowk, Medical college Road Gorakhpur....
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V
vickypandey27
from Mumbai, Maharashtra
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Poor service centre in hldwani

Address:Nainital, Uttarakhand, 91

Sir. Plzz help me. Maine november 2015 me fastrack design no. 38015pp01j khridi thi. Sir tabse teen baar khraab ho chuki h. Is baar phir se khraab hui 12 septmber 2016 ko.. Unhone approx delivery 22 septmber ko diyaa but aaj 6 oct date h abhi tak koi contact nhii kiya un logo ne. Aur bol rhey they jha complain kar saktey ho kr do. Plzz kuch kriye...
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Rahul Kesarwani 1987
from Mumbai, Maharashtra
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Deep scratches in back side of watch (ng3099sl01c)

Address:Mumbai City, Maharashtra, 400021

Dear sir,

I am using fastrack watch model ng3099sl01c,

I was very happy with fastrack brand, but in above mention model i am very trouble with this product qty,

There have come deep scratches in watch, hence wise i am unable to use this watch regularly,

Requesting you please help me on same.

Also please find attached photos of deep scratches marks.
Hope...
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Sumant Raj Chef
from Bengaluru, Karnataka
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Fast track showroom staff behavior

Address:560043
Website:Fasttrack.in

Today at 4 30pm we visited to indiranagar cmh road banglore fast track showroom to purchase a sunglass when we were watching the glasses suddenly one fell and some how he saved it but one of there staff came and started shouting us when we asked him he was misbehaving .When we asked him he said he is the owner what u ll do to me, his name is Pratap as he said, we were a regular customer to that outlet but from this incident we are never going...
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Address:Chennai, Tamil Nadu, 600032

Vehicle : TN22 D 8897

Driver Name & Contact number : Vinoth kumar - [protected]

Chennai - The driver(Vinoth Kumar) behave like criminals and shamelessly abusing our house ladies who has travelled in fast track car by today .I had taken the taxi from manapakkam to Tnagar (chennai ).

He is using bad words in irrespective manner.When i have called for report this issue to fast track complaint department...
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Address:Gurgaon, Haryana, 122001

Toll boom barrier falling on car Front Glass (Its Broken) dated 09.09.16 (8:19:52)
I was travelling from Bhiwadi to Gurgaon en-route (Up-Down) I came across kherki daula toll. My car has tag attached on it the car in front o[censored]s passes and the boom barrier fell back back to its place, as my car approached the boom barrier it lifted i drove my car. As soon as my car moved and i was below the barrier suddenly the boom barrier fell down...
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S
Shujjad
from Bengaluru, Karnataka
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E-gift cards are fake, don't buy them

Address:Bangalore, Karnataka, 560032
Website:www.titan.co.in/shop-online/fastrack

Hi Readers,

Please do not buy the Fastrack E-gift card vouchers as its just waste of your money, I bought a gift card and have been trying to activate since past few weeks, When i try to activate it, it doesn't give me the option to activate or to enter the voucher code while m trying to shop from the fastrack official website. Its soo irritating!! as a customer i am really disappointed and would recommend all the readers...
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Sabari15
from Chennai, Tamil Nadu
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Fraudulent in trip meter abusive language by driver.

Address:Chennai, Tamil Nadu, 600094
Website:www.fasttrackcalltaxi.in/login.aspx

I have booked fast track call taxi for five hours 50 kms package. Booking id 55572 vehicle register number tn09bu0264. End of our trip was 60kms. It is suppose to 48kms as per my mobile gps. When i asked about that the driver was using abusive language. Later in call fast track customer care number. Where they transferred my complaint to a person who was very rude in his language and dint accept my queries. I request you take some action...
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S
siku1234
from Kolkata, West Bengal
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Crack in fasttrack sunglass

Address:751024

We purchased a sunglass from a Firstrack shop at Patia, Bhubaneswar (Pin-751024) dated 21st August 2016 for my wife. It cost us around 1300 rupees and they deducted 334 points from my encircle card too. We remember the shop inside was very humid as AC was not working as there was power shutdown on that day. There was a crack in the sunglass that we couldn’t notice on that day. After purchasing the item we had gone back to our home and my...
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Y
Ywer Prince Prasen
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Unavaiable and poor performence f employe

Address:West Tripura, Tripura, 799001

In agartala ur showroom is the worst in all i had visited. All the employee specially technitions. They are lazy and always gossiping making customer wait for long hours.
On 22 april 2016 i purchased a watch from agartala. Thi is my 4th watch from titan. Just after 20-25 days it stopped. When i came to ur showroom they told that it is diffective and not available in the service center and asked to come after 30 days. Now 30 days had...
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R
Rajiv Durman
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Irresponsible service

Address:Bangalore, Karnataka

I have booked my cab 29.08.2016 and received the booking I'd on the same day. But the next day they are not sending the vehicle and simply telling that the vechicle is not available. As a big company they didn't feel shame to do this type of seevices.

Nowadays the fast track services are very worst.

Serious action must be taken to avoid the fraud bookings and irresponsible services....
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SambhavM
from Agra, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Watch no 3099SSB

Address:Etawah, Uttar Pradesh, 206001

Ii had purchased this watch last year. Since then my key rod had been broken 5-6 times and when asked same from dealer he said that this problem is coming in this watch as the key rod does not support and breaks. If the product is faulty that you should take it back and give us a new product why to waste our money.
Contact me at sambhav.[protected]@gmail.com...
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Address:695 005

I had purchased a watch for my daughter model nf9827pp07 on 19april 2016 while on vacation. While she was there this vacation there was a problem with her strap for which she visited their show room at trivandrum and as the guarantee card was in saudi arabia i had send a whatsapp of this paper to be shown at their shop. They had informed me that they will check with your office is that is valid or not and till date we have not received any...
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srikanth mlore
from Imphal, Manipur
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Substandard product

Address:Dakshina Kannada, Karnataka, 575004
Website:fastrack.in

Recently i bought a titan fastrack watch from mangalore... The watch has degraded within 6 months both the chain and under side of the dial began to rust and the edges are becoming sharp... The sharp edges are grinding against my arm and cutting skin... I complained about it in manglore showroom and the made me wait for 6 months before they decide to refund the watch amount and made me buy a new watch from there... The new watch came with...
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Kavita.S
from Kotamangalam, Kerala
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World of titan

Address:600007

I have purchased a fastrack watch - model no 38022PP03J from the World of Titan showroom in Purasawalkam, Chennai on 31-01-16 for my son .Subsequently it has stopped working at least 5 times in the last 7 months ..we were told that the battery tends to move in this particular model.In June they serviced the watch saying henceforth this issue would not occur. But within 3 weeks again it has stopped . I was told that since it was a low end...
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jainayu1
from Srinagar, Jammu and Kashmir
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Facing difficulty while redeem e gift card

Address:Sonipat, Haryana, 131001
Website:woohoo

I have a fastrack e-gift card but it did not redeemed at v3s mall, delhi fastrack store... And they told us that u should go karol bagh as we are not accepting the e gift card here.
How and where we can redeem this gift card. Could u plz suggest.. I m not satisfied with your customer service....
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shikha vari
from Bhopal, Madhya Pradesh
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Bad after sale service rude behaviour at the outlet

Address:Indore, Madhya Pradesh, 452010
Website:FASTRACK

Dear sir,
i purchased a bag from fastrack c21 mall indore on 08.08.2016.
After a few days its zip had some problem so on 14.08.2016 i went to the shop ans informed the boy working there (amit) about the problem. He told me that come after 3 days as i have lot of stock and i might misplace you bag also he told me that it will take more than a month to solve your problem. He was so rude in his tone that i started feeling that...
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