FastWay Transmission Complaints & Reviews

I have purchased new connection of fastway cable on 30 june, 2015. But till date channels are in error condition. After a lot of complaints there is no any solution provided by service executive. No any written evidence provided on time of new connection. Rs.1800 Charged for new connection but no receipt given. So you are requested to please look into the matter and suggest right way to communicate with pathankot fastway office for further...

I am jahnvi, a resident of sector 50, chandigarh. Since four months i have been requesting the authorities to change the remote as well as the set top box. The remote never works and the channel gets changed on its own. Every time we complain, we are promised to be helped but nobody turns up. It is extremely unprofessional and not acceptable. Very poor services !...

RESPECTED SIR, NIVEDAN YEH HAI KI MERA NAM SATPAL ARORA NIVASI F20/488 NEHRU COLONY, NEAR BABA MIRSHAH GALI NO.5, AMRITSAR. KA REHNE WALA HU.MERE AREA KA JO CABLE OPERATOR JISKA NAM VARINDER SINGH(BABA) AB CABLE NETWORK (FASTWAY CABLE) HAI.USKA PH NO.[protected] HAI..HMRI CABLE EK MAHINE SE NHI CHAL RHI HAI.OR HMNE USE BHT BAR APNI CABLE KI COMPLAINT BHI KI PAR VO NHI AATA HMARI CABLE THEEK KARNE.OR AGAR ANE K LIYE KHTA HAI TO 500 RS...

LAST FEW WEEKS OUR CABLE NATWORK NOT WORK PROPERLY. REASON IS SIGNAL IS NOT FOUND ON SCREEN. I CALL TO CABLE OPERATOR MANY TIME BUT NOT ATTEND THE CALL AND NO REPLY. THIS PROBLEM IS NOT FIRST TIME. THIS IS REGULARY PROBLEM IN MONTH. CABLE IS WORKING ONLY 15 DAYS IN MONTH .PLEASE SOLVE OUR PROBLEM ...AND PLEASE TELL ME THE WHAT'S SOLLUTION THIS PROBLEM... PLEASE NOTICE THE OUR COMPLAINT AND IMMIDIATLEY SOLVE THIS PROBLEM,...

Sir main bhut vari complaint likhai aa k HD set top box te star sports HD 3 channel start kita have par aje tak sida koi response nahi miliya fast way walo cable tan good aa per service dhili aa isdi jis din isdi service fast ho gayi fast way no.1 te aa jaogi...

Dear Fastway Customer care, I m vishal setia this side. My resi is House no-1928, Shaheed bhagat singh nagar, Moga. I was talking with local cable operator for last one week regarding cable error. But everytime they told us it will be run in next 4-6 hours. They were not doing any solution or any satisfaction answer to us. Plz make this into ur notice & do the needful for that. [protected] [protected]@yahoo.com Waiting...

I kulwinder Singh Vill Hari Pur Khalsa (Jalandhar) . I have requested you on dated 20/05/2015 and my request no. 41502 for new connection. Your cable operator is not responding well, he said buy new cable form market. Now I have bought new cable. But your cable operator is not attend the phone neither coming. Please solve my problem and give me connection or setup box....

We have made the request for issuance of new cable connection with setup box on 29.04.15 and i get the request no. 39835. You official are assured us the connection will be installed with in 96 hours. But till date we did not get the connection. So you are requested to do the needful. Regards Nitin Singh HNO: 1770/1, SECTOR- 29 B CHANDIGARH [protected]...

Dear Sir i Requset To You.Please Allow to Me I want Change Cable Oprator.Because My Previous Oprator Good Servicr Not Provide to me.For Kind Your Infomation My Street Gali No2, House No265, Tej Nagar, S.W.Road, Amritsar in Three Cable Oprator Service Provide for Last Many Years.So i want Change My Cable Oprator.I will Thank Full To You. Your's sincerely ARVINDER SINGH...

Hi, we shifted our home from chandigarh to derabassi in the last month. I had paid for my april month's cable rent in advance to chandigarh cable vision sector-22, and i contacted the local fastway cable operator in derabassi. He asked me to get my connection disconnected than he will have it transferred to his name. I did what he asked and went to the cable office in sector-22 chandigarh and asked them to disconnect it. Then the next day...

This is to inform you that I am getting error 104 from last 15 days despite paying the bills. I called customer care on [protected] on 23 april and they registered my complaint no 1513392 and I was told it will be resolved in 8 working hours but its been 3 days now but nothing has happened. I am calling customer care fro last 3 days and they just keep on forwarding my complaint and I was told that my local operator has closed this complaint...

Dear Team,

Cable connection is not working since last 2 days despite all bills paid in advance. We have paid the bill on time to the Local Operator (Sonu) of Model Gram, Ludhiana
But was not submitted further. I came to know when my cable connection was disconnected. Now i am struggling to get it working again and appox 11 calls has been made to customer care @ [protected] since yesterday morning and they claims that...

I HAVE LOGIN COMPLAINT FOR OUR FASTWAY CABLE ON CUSTOMER CARE NO. THEY LOGIN COMPLAINT AND NEXT DAY AUTOMATICALLY CLOSE COMPLAINT NO BODY VISIT MY HOUSE TO RESOLVE OUR COMPLAINT 5 TIMES I LOGIN COMPLAINT EVERY TIME THEY SAYS WORKING HOURS YOUR COMPLAINT TO BE RESOLVED BY NOBODY VISIT. NOW CABLE OPERATOR TAKE PAYMENT FROM US ON DATED 9/4/2015. HE GIVE NO RECEIPT SAID THAT MASSAGE COMING ON YOUR MOBILE NO. NO MASSAGE IS COMING IN OUR MOBILE...

This is inform to you that we are not getting any signal and getting error-104.We called so many times on ([protected]) number.Once he picked the phone at 7pm on 20th April and he told that the problem should be resolve within half an hour but the problem not resolved yet. We tried to reach him again either he did not pick the phone or busy.Why do you keep this type of person in a job who does not listen anything from customer?If you...

Hi . This is to inform you that i am Using the fast way cable services at my home and i am having the two Connections at my place. I have taken the second connection just month ago but from day one i am facing the issue at my cable connection number of times i have complaint to my cable operator and he has also checked it but they are fail to fix the issue I would request you to please send the some master man to resolve this...

After requesting many times, last month the operator of fastway at kurukshetra ( some private operator in New Colony) installed the fastway set top box at our home. Even he did't provide the bills for the set top boxes, we ask him for same many times... but all in vain.. We are having two boxes. Both are just like plastic boxes...as no one is working that much good.. We called the operator many times. He didn't visit till date. REALY...

SET BOX ERROR 109(MAC : 24767d667269 ) I am from Zirakpur Punjab ..Intially i was getting message that march payment and December payment is pending, and than i got 109 channel unauthorised on all channel .I called customer service three times, had word with supervisor but nothing was done . Services for Fastway are pathetic there is no customer satisfaction level . Regards Mahesh Madaan [protected]...

Respected Sir, We have subscribed fastway cable service on (27-Jan-2015) and our STB(Set top box) Number is FCBFFGKKG. We already made the payment of February month on (20-Feb-2015) but we didn't get any message regarding payment and our cable operator again claiming Feb payment which was already paid and now our cable is not working and also we are unable to pay March Payment as well. So we request you to please take a look on...

Dear Sir, I have A Set Top Box connection with you in the name of Jamal Uddin House No. 369 FF, Sector 80, Mohali, With MAC No. BCC81078217E AND. I have Error No. 104, No Signal since last two months. I am calling your customer care no[protected] Regularly From 22.02.2015 as per detail below… Date Complaint No. 22.02.2015 1279620 24.02.2015 1288712 28.02.2015 1302937 02.03.2015 1314341 18.03.2015 1368705 29.03.2015 1409784 31.03.2015 1420084 01.04.2015 1422892 03.04.2015 1431238 4:4:15 1434923...

I am rajat mahajan from amritsar, i want to add one more connection, new set top box. I am requesting to my operator for new connection at least from one month but still no one comes, everytime i call they make excuses like wiring, collection etc. Si this is my problem operator harrassing me ...plz look at this...