Freecharge Payment Technologies / FreeCharge.in Complaints & Reviews

This time i am too much angry see tomorrow newspaper front page contains headlines in bold words that FreeCharge is a cheater website where no reply would sent to the customer if a customer want to contact to customer care the call would always be disconnected if by today's night my account [protected] wouldn't open so FreeCharge has to face a huge problem today i want to say that the ceo of FreeCharge is a ##### who had opened THIS...

On feb 13, 2017 one my electricity bill payment with amount 607 was failed but amount was deducted from my bank account. I contacted freecharge about this they told me that i will get refund following are details of failed transaction:
Order id : fcea[protected]
Date of transaction : 13/feb/2017
Recharge amount : 607.....

Dear Sir/ madam,

As per the above mentioned, I would like to inform you that the failed transaction to add money in freerecharge wallet associated with the mail id ([protected]@yahoo.in) on 3rd February'17 of Rs. 876/- has not been updated yet in my axis bank account after 7 working days (Transaction description-INB/[protected]/PAYU.IN) PRN- OC12750565981486094313206.

As the amount deducted from my account has...

I have 19000/- in my freecharge account. When I transfer the amount to my bank account it shows wallet request error. I have been sending complaints to the freecharge customer support but they are not resolving the issue.
Kindly help me.

Complaint no : 1194414, 1111511...

I have recharged my freecharge account for Rs. 750 through Meru cabs gateway for cab booking on 27th Jan 2017.
Account got recharged and amount was reflected in freecharge account.
After some time when I opened my freecharge account it said it got blocked due to some security reasons.
I mailed to customer care they said amount will be credited back to bank within 5 - 7 working days but still the amount is not reflected...

I had initiated a recharge of Rs. 200 through FC app on 13.2.2017. My reference no. is[protected]CG[protected]. the money from my bank account got deducted but the balance did not get credited. Request FC to credit back the amount to my bank account immediately....

Hi,
I had added some amount to my freecharge account around 10-15 days back . I tried transferring the amount to my bank. But the system is not allowing me to transfer. Please transfer back the added amount to my credit card account at the earliest. Do the needful at the earliest.

Regards,

9611xxxxx44
[protected]@yahoo.co.in...

Hi,
I was paying my electricity bill through freecharge. In the process my account got debited but status is transaction failed. Please look into the matter.

I have been writing mails since 4 feb and every time i get the same reply but the issue is not resolved.I have contacted my bank and they said there is no such refund processed.
I am highly dissatisfied with the service you are providing at the same time...

Last week I had transaction of Rs.100 to freecharge account and added it to the freecharge wallet from online banking through RIDLR app and the money got debited from my account but it wasn't added to my freecharge wallet. I had provided my transaction details to the customer care from last 4 days but I'm getting insane revert that we don't know about your transaction. Please help me out. I have attached my transaction details in the photos...

Movie ticket have not done and balance have deducted from my account...
my mobile no is [protected]...
Their is no further information provided via free charge...and no caseback provided....

On Feb 05, 2017 one my recharge with amount 55 was failed but amount was deducted from my bank account. I contacted freecharge about this they told me that I will get refund within 7 days. Its been more than week still I have not received refund in my account. I tried to contact Freecharge about my problem but they didn't gave satisfactory answer.Following are details of failed transaction:
Order ID : FCVW[protected]
Merchant...

I recharged my Idea mobile no. [protected] with Rs. 149. As per information given on FreeCharge App, I should get 1 GB 3 G data but I did not get the same.
When I speak to Idea customer care, they told me that it is not right information showing on FreeCharge App. They did not give me any solution rather than Complain to the FreeCharge customer care.
Please check it and refund my money back immediately....

I have made recharge on 6/2/17 order id fcxa[protected] (300 rs tt), fcxa[protected] (198 rs 2g) and fcxa[protected] (300 tt) by using google play recharge offer but still i have not received these amount in tt or internet.
A total amount is diverted 798 rs is deducted from my bank account & diverted to google play store. This offer is misguiding the customers.. Kinldy do the needful i would like to request you to solve...

Free charge has not refunded money for transaction done at voonik since august 2016..executives have been writing BS mails..sometimes they ask proof of bank statement sometimes they claim they have given refund..I have given them bank statement of six months also..but no help..I paid 5170 for the order and free charge has given only 380 as refund..and now they are lying that they have already processed refund..i[censored] have processed refund then...

My order I'd FCEA[protected]
I'll successfully completed the transection of Bill payment for jvvnl for the amount of 2135 but portal says bill is due
Whats going on
Freecharge is fake I mean no customers support and service
My contact number is [protected]
I'll never used freecharge if the problem is not resolved...

Sir,
I have recharged the Airtel digital TV id no [protected]on 3/2/2017 of rs 150. But the recharge was unsuccessful. I got the message o[censored]nsuccessful transaction through registered mobile no [protected] by free recharge app. Please refund the money in my respective account. I shall be thankful for this act....

I Added money for 300 RS on 8th JAN from my debit card to freecharge wallet. Money got debited from bank but did not reflect in the freecharge account.Freecharge doesnot have a call based customer service, i mailed many times to [protected]@freecharge.in but all in vain.
ORDER ID: A[protected][protected]_1
Transaction Date : 8 JAN 2017
Time = 7 :15 PM

Payment is debited from bank. It is more than 13 days....

Freecharge suspended my id Mob no. [protected] email id : [protected]@gmail.com saying its a security reason. I have sent them my proof of adhar card and bank statement . please help. I have money in my freecharge wallet. please help me . I have added 5000 rs recently . A day after that they suspended my account saying security issue. I dont know why they have done this. I want my money back from freecharge. I have sent them all the documents...

I was doing a recharge of data pack.
On the website it was showing 1GB 3G data of Rs169 for 28 days.
But I have received 512MB only.
PFA snapshot of the website.

Messsage :Recharge Successful. MRP - Rs. 169 ; Benefit - 512MB 4G/3G Internet; Validity - 28 Days . To check balance, dial *125#. For best offers, dial *121#....

Hi

made payment of Rs 557/- to cinipolis through free charge, i have a account with freecharge with the ph no [protected], you can get the details there .

made payment on 10/02/2017 at 12;05 with id[protected] . but no confirmation on tickets and tickets not processed got cancelled automatically,

request you to stop payment to cenipolis and refund the amount or arrange to help me getting tickets...