Freecharge Payment Technologies / FreeCharge.in Complaints & Reviews

My money is not credited to the bank still since my withdrawal dated 15th February, 2017. I have checked my bank account many times and I haven't received the any money. So you are requested to add it back to my wallet.

Transaction on FreeCharge is :
BpeO9wxPQdK9K8NNv4Vuyg, Wed Feb 15 2017, 3:33:01 PM

Please dont delay adding back the money to my wallet if the transaction has failed. I havent received...

I had transferred amount from wallet to my bank account on 15/02/2017, but still amount not yet credited in my bank account. In transaction history it's showing success. I had sent a mail to customer care there are not responding. I have followed up with daily. I have trying to call to customer care number. Can u play help me on this issue. Thanks....

Hello,
I have tried to transfer money from my freecharge account to State bank account on 13th Feb 2017. Transaction history shows it is successful but money hasn't been credited to my account. Can you please give details about what happened to my money. Can you refund the money either to my freecharge account or mr transfer it to my bank account so I can use it for further transactions. I have attached bank statement and transaction...

Sir

I DINESH KUMAR GUPTA had recharge +91-[protected] with Rs. 400 (twice) on 05-feb -2017 and Rs 800 was deducted from my state bank of patiala account number and had not received any kind of talk time or neither refunded money in my bank account or into my freecharge wallet...and.

I had made call to my service provider airtel customer care also but they told me they didn't receive such kind of transaction in...

I had given complaint like below. But they replied for adding money.
I provided screen shots also for refernece that too they haven't checked.

Just replying mails like copy paste for all complaints.

So many times i had given complaint but issue not getting resolved.

Hi Team,

I am not able to transfer my money to my bank account. Attached all screen shots with bank account,...

I wanted to pay my apartment bldg common electricity bill which is Rs 2700 using freecharge. So I loaded my wallet for that amount . But when I try to pay the bill using the USC number it says due date is over/USC number not found. Due date is next week and USC number is correct.I tried several times but it doesnot work. So I decided to withdraw money to my bank account but it says "You cannot withdraw any amount to bank as of now. ". I called...

I have bought a ticket from irctc through freerecharge on 15/02/2017. They have offered a cashback of Rs75 for minimum transaction of 75Rs on their offers page.

"Go to IRCTC website and book your e-rail tickets; Hit 'Pay with Freecharge Wallet' option; Enjoy Rs.75 cashback cashback in your Freecharge Wallet."

I haven't got the cashback they offered and when contacted customer support they mailed to me that Respective...

I wanted to add some money to my freecharge account. So I tried 300 rs on 3rd Feb.. My account got debited immediately but my free charge account balance Did not increased. I immediately sent a mail from my ID.. I got a text in some time that transaction declined amount will be refunded in 5-7 days.. It's 16th Feb now and I have been marking mails and mails to them. Everytime they revert we are working on it..
It is SO ANNOYING AND...

Have done a transaction for booking a Bus ticket on 13th Jan 2016 .
This transaction was failed and the bus tickets were not confirmed.
However from my Freecharge wallet amount was deducted and not refunded back.
It is exactly a month since then there has been no response from the Freecharge team.
Dropped them many emails by now but no proper response.
Amount debited from my account:888.50
Order ID:11541257....

Hi,

My money is not credited to the bank still since my withdrawal dated 14th February. Usually it takes 2 - 4 hours to know if the transaction is failed. I have checked my bank account many times and I haven't received the money. Can you add it back to my wallet so that I can purchase some item on snapdeal.

The transaction and my bank statement screenshot is attached for reference. Please dont delay adding...

I was trying to pay my torrent bill. Money was deducted from my bank account bt the transaction was failed so I was nt able to pay the bill of electricity. Money was already deducted and I got a confirmation message from FreeCharge that your money will be refunded in 5-7 business day. This incident occurred on 2nd Feb 2017. Till today I haven't received my money back.it was a huge amount, 1300 INR. I have mailed them twice but received no...

Hi i m arjun s kumaar (Arjun sparrow). I have booked four tickets on 2.2.17 and transaction went wrong but amount was deducted from my account. The amount which is deducted from my account is ₹1896.2. I got a message from freecharge that amount will be refunded with in 7-10 days. My order id is 13058792. But this is the 15th day but i havent got my refund amount. So kindly take immediate action and refund the amount as soon as possible....

Hii
[protected]
Order Id: FCMA[protected]

On 3rd feb 2017 i hve made payment of Rs.1000/- of postpaid voda bill through FREECHARGE . At that tym transcation was unsuccessful but they deducted 1000/-from my account.They also sent me a message "Your transaction on FreeCharge was unsuccessful. Refund of 1000.0 is initiated and will reflect in your Card/Bank within 4-7 days." But still no response its 12 days now...

Hi,
On 4/2/2017 i have ordered for burger king burgers from swiggy online outlet and done payment of Rs 1242 through freecharge, and due to technical error payment is done twice, so they mailed me that they suppose to refund the amount of 1242within 8 to 10 days, but still not received and not replying on my complaint mails.
the order no is[protected].
Waiting for valuable reply...

Dear Sir/ Madam,

I have an account with you A/c No. [protected]. I hace done recharge on 2nd feb, 2017 from Freecharge THREE TIME of Rs.500/- from my bank account no.[protected], but it was unsuccessful. For the same i dropped the mail to the freecharge customer care. From them i got refund Rs.1000/- and remaining Rs.500 they are saying we have not received the amount, kindly contact your branch. For your reference i am attching...

Respected sir,
I have paid bill of Rs. 467 but due to transaction failure the amount has been deducted but refund for the same is not credited by them. I already have mailed many times and every time in reply they sent me only reference no. And told me that your refund has been initiated. It ll take 5-7 days but i made payment on 5/2/17.
Please look into matter. Thanking you....

I made payment of my reliance mobile number via freecharge on 2nd feb for amount 435. The amount got debited from my account as per statement and confirmation from bank but recharged didn't happened.

I contacted freecharge regarding the issue then they have a completely different story. As per them transaction was not successful. They even my provided me with some id and asked me to contact bank.

Freecharge...

I am owner of ([protected]@yahoo.com), i created freecharge account by this mail id, i made a payment by this site but my balance deducted by freecharge and my recharge was unsuccesfull now my complaint is that as freecharge told me my money will be refund in 7 days. Today is 14th of day but till now i did not receive no any money in my account.

Order id:- fcea[protected]...

Sir,
I have booked movies tickets in bookmyshow through freechrge wallet. Payment was successful but i didn't got my tickets in my bookmyshow account. So please go through my order id:-moband[protected]...

I done recharge through my freecharge account [protected]@gmail.com for an amount of 70.00INR, recharge not done but amount debited from my account, i e-mailed so many times for freecharge but they are not refunding my money and always saying it will take 5-7 working days, i done transaction on 03rd Feb, already completed 6 working days as of today, but i dint any refund from them.

Please look into my query and resolve ASAP....