Claimed

Freecharge Payment Technologies / FreeCharge.in Complaints & Reviews

1.7
Last updated Apr 22, 2024
Complaints 2441
Resolved
828
Unresolved
1613
Quick Links
Statistics
Share
Contacts

File a complaint to Freecharge Payment Technologies / FreeCharge.in

Having problems with Freecharge Payment Technologies / FreeCharge.in?

File a complaint and get it resolved by Freecharge Payment Technologies / FreeCharge.in customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Freecharge Payment Technologies / FreeCharge.in
Customer Service Contacts

Freecharge Payment Technologies / FreeCharge.in Phone Numbers

Phone
+91 12 4433 0000
552
279

Freecharge Payment Technologies / FreeCharge.in Website

Freecharge Payment Technologies / FreeCharge.in Head Office Address

Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East
Mumbai
Mumbai City District
Maharashtra
India
400051

Freecharge Payment Technologies / FreeCharge.in reviews & complaints page 33

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Aaddii Shinghania
from Indore, Madhya Pradesh
Report
Copy

Reduct payment of larger amount & that is non refundable by company

Address:Jabalpur, Madhya Pradesh, 482005
Website:www.freecharge.in/desktop

The site have design fake customer care page that dosent work
toll free no. never respond & after they say that according to our polocy u have to complaint under 30 days but there is no way to contact immediately they deducted my 700 rupees of electricity bill payment not refunded back but when i do my small recharge 20 rupees they refund instantly while in large amount they not give refund...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Saday Panchal
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No cashback on payment of redbus ticket

Address:Indore, Madhya Pradesh, 452009
Website:freecharge.in

54025733 by this pnr, i have booked a ticket via redbus from indore to mumbai through freecharge wallet but haven't received the cash back. yeah i am talking about the 75rs. cashback. solve my issue. provide the cashback otherwise trust me I'll make sure that no one in my contact will ever use your service ever. It is heights now. And now its third time in the last one year i have faced prblems with you.

Email [protected]@yahoo.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
JEGAJEEVARAJAN T
from Coimbatore, Tamil Nadu
Report
Copy

ID fcda -161122516818780

Address:641004

Hi

My transaction on free charge for order id FCDA[protected] was unsuccessful . My refund for RS.1100/- STILL NOT BEEN REFUNDED TO MY ACCOUNT..
THIS WAS HAPPENED ON 24/11/2016 AND TWO MONTHS ARE GONE.

PLS ADVISE THE STATUS AND WHY IT IS NOT CLEARED STILL NOW.

I NEED YOUR REPLY AND ARRANGE THE PAYMENT OF RS.1100/- TODAY ITSELF.

MY CONTACT NO:[protected]
[protected]@rediffmail.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jayashree Govi Navan
from Chennai, Tamil Nadu
Report
Copy

Refund issue in freecharge site

Address:Mumbai City, Maharashtra, 400051

I was recharged Rs.50 from freecharge on 25/1/16 using net banking option. my transaction was failed and amount debited Rs.41 from my axis bank account. as per the freecharge offer Rs.9 deducted from my freecharge wallet but that amount not reduced. i sent the mail to customer care of the freecharge but no action done on that.
Order details:
ORDER ID: FCVW[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Praveensingh42
from Jaunpur, Uttar Pradesh
Report
Copy

About mobile recharge issue, recharge had been failed but balance has deducted

Address:Mumbai City, Maharashtra, 208002
Website:freecharge.in

ORDER ID: FCVA[protected]
Mobile number- [protected]

I have recharged of worth Rs. 150 in my mobile number, number is [protected] through FreeCharge by the debit card on 10 January 2017. Recharge had become failed but till now my balance did not credit to my account as FreeCharge administrator had email for this ....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
ritesh chauhan091999
from Dehra Dun, Uttarakhand
Report
Copy

Balance is not refund

Address:Haridwar, Uttarakhand, 247667
Website:WWW.FREECHARGE.IN

I am recharge My PH.N MY balance is deducted from bank but recharge is not done sucessfull then I got msg in my inbox if money is debited from your bank it will be refund within 5 to7 days but refund is not. then I write a mail to FREECHARGE I am submit everything which they want but my balance is not refunded.
MY ORDER NO. FCVA[protected]
MY RECENT TICKET NO. 996601
MY FREECHARGE ID IS [protected]@GMAIL.COMbr...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
Ca Sandeep Sharma
from Gurgaon, Haryana
Report
Copy

Bill Not credited

Address:Faridabad, Haryana, 121001
Website:freecharge.in

I paid my postpaid Bill through Freecharge of amount Rs.- 280, But I did not receive any msg from my service provider even though amount has been deducted from my bank account. But did not get any msg from freecharge or Idea. kindly resolve the issue...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vaibhav_padia
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cash not credited back

Address:400066
Website:www.freecharge.in

HI,

On[protected] at 11.39am, I made a payment from freecharge of Rs.273 by credit card towards Relaince Electricity bill payment. The amount deducted from credit card, but payment was not successful. The freecaharge communication ID is FCEA[protected], which shows as a Transaction Failure in transaction history my registered mail id is [protected]@gmail.com.

On 25-01-16 at 1.35am, I received a reply via...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Palak Johari
from Korba, Chhattisgarh
Report
Copy

Balance thrice time deducted but not refunded

Address:New Delhi, Delhi, 400008
Website:Freecharge

Hello sir/mam
I have paid electricity bill from my free charge account the bill is of 1991 and it deducted the Amt from my bank thrice and bill yet not paid and not refunded even I got a msg that they will refund my money back in 4-7 days the transaction is on 21 Jan 2017 is done and today is 26 January initially it shows transaction fail but Today on 26 Jan it shows successfull how can same electricity bill twice show successful...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Gupta Mrharsh
from Pune, Maharashtra
Report
Copy

Not my amount return in my freecharge account

Address:462022
Website:FreeCharge and bookmyshow

I book movie ticket of Raees through the site of bookmyshow and payment made through FreeCharge account some time after I cancel the ticket bt amount not refund in my FreeCharge wallet account.24 hour already done of cancel the ticket so I want to return my amount in my FreeCharge account. No one message received to return amount on my FreeCharge account...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jkinra07
from Chennai, Tamil Nadu
Report
Copy

Refund not received from FREECHARGE.

Address:New Delhi, Delhi, 110017
Website:www.freecharge.in

Hi Team,

Following are the two transactions happened on Thu Jan 19 2017

Pass:
Dominos
Y9qGIRGpIEnHKT_[protected]_11PIN1, Thu Jan 19 2017, 4:15:26 PM
307
Transaction

Failed:
Dominos
Y9qGIRGpIEnHKT_[protected]_11PIN1, Thu Jan 19 2017, 4:29:04 PM
307
Transaction

Can someone check and refund my money as one of the translation got...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
syed786786786
from Namakkal, Tamil Nadu
Report
Copy

Account temporary suspended falsely by freecharge.

Address:Mumbai City, Maharashtra, 400051
Website:www.freecharge.in

I have account registered with the following email:
[protected]@india.com
Where my account more then 30 days passed but account not opening i have already contacted care many times but same thing happening.
Just i have logged in after 15 days from my last login this happened !
I have just logged in then a message saying as " account temporary suspended for security reasons"

Till now not opening...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
aleem888
from Idukki, Kerala
Report
Copy

Account suspended without reasaon !

Address:Mumbai City, Maharashtra, 400051
Website:www.freecharge.in

My account registered with Freecharge.com is: [protected]@india.com
I have sent amount to bank then after a message appeared as "Your account temporarily suspended, contact [protected]@freecharge.com "
where i have contacted many times but they not rolling back to normal state of my account!

I have money in my account where i can't access my account since 30 days passed but same message coming as "account suspended"br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
ravibdra yadav
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payemnet cut gaya on26/11/2016 but wapas nahi aya ha

Address:302016
Website:freecharge

Sir my name BHAGWAN SAHAY YADAV
ICICI A/C NO[protected]
HA MENI 26/11/2011 KO FREECHARGE WALLET ME ADD KIYA THA LIKIN WO ADD BHI NAHI HUWA. OR BALANCE BHI CUT GAYA.
FREECHARGE A/C- [protected]@gmail.com
mob-[protected]
balance cut ne ki 60 din se bhi jada ho gaya ha lekin abhi thak na to freecharge me na hi. icici bank me wapas haya ha.
sir meri request ha ki ya to freecharge me ya. icici bank...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anthony Jerome
from Mumbai, Maharashtra
Report
Copy

Refund still not received.

Address:Thane, Maharashtra, 401207

Its been 5 days since my refund is pending. I had done a electricity payment through freecharge and it showed error after debiting money from my account.Refund my money as youll have taken too much time now.i had recharged it on 21st January and it is 25th January. What fraud is this recharge? Credit my money to my bank account fast.

Order ID:FCEA[protected]
Electricity Bill payment : of Rs.1850...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vishal1996
from Noida, Uttar Pradesh
Report
Copy

Temporary suspend account

Address:400051
Website:www.freecharge.com

I was used freecharge account last three months but yesterday me login in my freecharge account it is not open it show my account is temporary suspend. and it is not open....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sanju Prajapati
from Raipur, Chhattisgarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Balance cut still not refund

Address:Tikamgarh, Madhya Pradesh, 472001
Website:www.freecharge.com

Bill payment of electricity from freecharge.com of rupees 704+704 was unsuccessfull and it is still not refunding my amount after days. 11 days left...
refund of Rs.1408/- to your account on[protected] against the order ID's FCEA[protected],

FCEA[protected]
I have mailed them many times still they are not responsing.
From many days i am asking them from the twitter support page still they don't...
+5 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Registered786
from Guruvayur, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cashback on recharge not credited!

Address:Mumbai City, Maharashtra, 400051
Website:www.freecharge.in

I have done recharge with sent promo code where after applying code i done recharge where recharge done but cashback not credited, i have sent email to them but same they not credited cashback, seems freecharge is fraud!
Immediately provide cashback for the did transaction!
following are the details...
ORDER ID: FCVW[protected] cashback of rs: 25 not processed against code: c25" immedaitely process!...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shilpa Rajdev
from Vadodara, Gujarat
Report
Copy

Regarding wallet amount to be withdrawn in bank

Address:Ahmedabad, Gujarat, 380054
Website:www.freecharge.com

I bought one mobile through ebay and paid through freecharge, however mobile didn't get dispatched and I got the refund from eBay on 17th January, where as mobile was ordered on 31St December, however since den I am trying to withdraw the amount from freecharge to my account but not able to do so. I have mailed freecharge team about the same but they are not responding, I tried calling them 100 of time but couldn't connect. My money is still...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sai Keerthana Pallerla
from Hyderabad, Telangana
Report
Copy

Refund of failed transaction- with Order ID : WEB- 200478364-1

Address:500004
Website:www.freecharge.in

Dear Sir/ Madam
We have paid for ticket booking through book my show with Order ID : WEB[protected], but the transaction was failed. So that we booked the tickets once again. But we didn’t receive back the failed transaction amount of Rs. 158.52

I have used my freecharge account for this transaction with login ID: [protected]@gmail.com....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy