Claimed

HomeShop18 Complaints & Reviews

3.2
Last updated Apr 2, 2023
Complaints 3449
Resolved
2012
Unresolved
1437
Quick Links
Statistics
Share
Contacts

File a complaint to HomeShop18

Having problems with HomeShop18?

File a complaint and get it resolved by HomeShop18 customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
HomeShop18
Customer Service Contacts

HomeShop18 Phone Numbers

Toll free
1800 103 1818
822
249
Mobile
+91 12 0445 5918
616
226

HomeShop18 Head Office Address

7th floor, FC-24, Sector-16A, Filmcity
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India
201301

HomeShop18 reviews & complaints page 93

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
K
kamalsinghrana
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Home Shop 18 Coustomer Care Attendent misbehave For Wrong Product Received Complaint Order No : 961208857 Complaint No. 122062353

Address:Gurgaon, Haryana

Dear Sir, My Name is Kamal, I have Submit the Complaint For I have Purchase Stylish Exbellished Partywer Saree By Hiba Red Color But Hiba Saree Color is Not Red Color ( Is Pink&Red) & I have received Wrong Product. But I have Received Wrong Product Complaint Deposit call in U R Customer Care Number [protected] as on time 3.44 (First Call ) and Home Shop 18 Customer Representative misbehave Taking to me. and Not Positive Response...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Rahulmant
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non Delivery against advance payment of 399

Address:Amravati, Maharashtra

I had placed an order for the product Home & You Tea, Coffee, Sugar 3 Pc Set - Black (4505) order no is[protected] on 12th Dec 2014 as per the details given below but the same has not been delivered to me. On 24th Dec I received an SMS saying that my order has been shipped through first flight courier AWB No: j[protected] . I have given many reminders to them through their toll free & Chargeable numbers and through mail but still issue...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
abhinav789
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

partial order/no comb offer delivered and less quantity product

Address:Jaipur, Rajasthan

sir, I ordered 4 kg rice of shri lal mahal with it -- 3 kg was free. i got the ordered on 25/12/2014 by safe express. my son got the delivery. When I open it has only 4 kg of rice with less quantity and 3kg of rice as free was not there. I contacted Hs 18 immediately but till today no response. I have proof of SAFE EXPRESS receipt in which it is clearly shown as 'actual weight' as 3 kg of package. The order no. HS 18 is[protected] AWB...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
gaurav saha
from Mumbai, Maharashtra
Report
Copy

Refund of singer mixer grinder

Address:Dhanbad, Jharkhand

my order no[protected], sub order no[protected], has been collected by delhivery courier service on 24-12-14.on contacting your assistance i came to know that it had been received by yourside.now i want refund for my product but on contacting your customer service they only say that our senior will call you and tell about the process but since then no help is provided to me.i call daily and your customer executives give same type of response....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I
imibrahim
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order No :- 960194737 complaint

Address:Mumbai City, Maharashtra

Hello, We bought a induction combo (Order No :[protected]. It was a defected piece and din work even once. we have been complaining about this regularly on the toll free no. Initially they said we will receive a call and the product will be taken away within 24hrs. No one ever came. Now they ask us to courier it to Delhi. The customer care representatives are either very rude or they don't have enough information to answer all the questions...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
arshakhtar
from Kichha, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Received orfer is damage and some Pieces are missing

Address:Lucknow, Uttar Pradesh

Dear sir With the reference of buyers order no[protected] and sub order no 93709605 we have received product name: steelo 52 pc pet storage set -red, invoice date 29-nov-14, but received product is completely damaged and some peaces are missing, Regarding this we have complaint many timy to your helpdesk number and your executive are promising us that your product will be replaced but till the time we have not received any response from...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
manoharanm
from Pune, Maharashtra
Report
Copy

couier Not received

Address:Coimbatore, Tamil Nadu

Sir i ordered Laurels origial mens watch, order No:[protected].the courier delivery date 24/12/2014 but courier not delivered so i contact courier boy he told me he will give courier 25/12/2014 but i m not received courier 28/12/2014. than i contact courier office they told me the courier was return to home18 shop. it has very bad customer service home shop & Ecom Expresscouriers...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
adil119
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ref. order no. 951494307

Address:New Delhi, Delhi

This is with reference to my order no.[protected] placed with you dated 17th August 2014 for Motorola DROID 2 Global A956 Android Mobile Phone - Black. Detail is already with you. I was committed by your officer to either take the money back or by any other product of same amount. Now inspite of repeated request nothing is happning. More then four months already passed and no clue of any solution on my last call discussing for more then an...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Suresh Kumar Reddy N
from Hyderabad, Telangana
Report
Copy

Return & Refund product

Address:Hyderabad, Andhra Pradesh

I purchased Wespro 10" TAB product on 11-DEC-2014 . Oredr No.[protected]. Sub oredr No.[protected] WESPRO 10" Tab). Complaint: Return & Refund The Product. I received this product on 18-DEC-2014. i received Not working and damaged product. i gave complaint on 18th December regarding this not working and damaged product. that complaint number is[protected]. after one week their customer people told me that send product images to [protected]@homeshop18.com....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
deepali nigalye
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

defective pieces of organiser set

Mrs.Deepali Nigalye(phn no [protected]), had shopped 13 pieces organiser set through online TV show on 2nd Dec 2014.It got delivered on 6th Dec 2014. when I opened the same I found some pieces defective in it. soon I called on the no.[protected] to register the complaint but since complaint did not get registered I called again on10th dec 2014. I got a call from customer care executive once, but due to some reason I could not receive it. soon...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
G
gurpreetbh
from Chandigarh, Chandigarh
Report
Copy

I have not get Courier charges after return the product

Address:Bathinda, Punjab

I have returned a product to homeshop18, order no.[protected] and suborder no. 92450465 .I was sent courier slips but yet I have not received refund against courier charges.Courier charges Rs.465/ .Again I am sending u scanned slips .plz refund my courier charges which was sent through bluedart Refund me Rupee465...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
SARAL KUMAR DUTTA
from Kolkata, West Bengal
Report
Copy

REPLACEMENT OF A DEFECTIVE SPICE MOBILE M6110N

I have purchase a Spice Mobile M6110N (skin touch) by paying Rs.1, 999.00 on 19th September, 2014 and found that it is not working. I inform the authority and they told me for charging of 4 hours. I made it. But it is still not displaying and even not showing any charging display during charging. I complain to the homeshop18 on 21st November and ask for replacement. The gave me the Complain No.[protected]. But till date from 21st whenever...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
A
Avanish Kushwaha
from Malegaon, Maharashtra
Report
Copy

dead piece of smart phone delivered by homeshop18

Address:Vadodara, Gujarat

I have ordered a smart phone of micromax (canvas enlanze a93) but the phone was not working. I have already registered a complain against this at the service centre of micromax. They have sealed it and have declared it as a defective piece. They said that homeshop18 agents would call us back but nothing has happened yet. Detais of the phone is listed below Product code[protected] Seller SKU code - Mic-elanzaa93-BO1 Freebie Product -1....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shubham Pratap
from Chennai, Tamil Nadu
Report
Copy

Change of denim size from 38 to 34.

Address:Bangalore, Karnataka

Recently we had ordered a denim from Uber Urban clothing of size 38 but the size is little lose so we want to change the denim size from 38 to 34 . So we request you to collect the denim as soon as possible and exchange it with the prescribed size on the following address. Thanking You . K S Bhovi #66, 7th cross, dinnur road, munninanjappa block, R T Nagar post, Bangalore 560032 Ph no. [protected], [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
MUNNU123
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

REFUND AMOUNT OF RETURNED SAREE

Address:Lucknow, Uttar Pradesh

THIS IS TO LODGE A COMPLAINT REGARDING THE REFUNDABLE AMOUNT OF THE RETURNED SAREE THAT HAS NOT BEEN RECEIVED TILL NOW BY ME. THE ABOVE PRODUCT WAS RETURNED BY ME ON 8/11/2014 BY OVERNITE EXPRESS COURIER.BUT NO ACTION FROM YOUR TEAM HAS BEEN TAKEN UP TO DATE FROM THE DAY ON WHICH THE PRODUCT WAS RETURNED BY ME.SEVERAL ATTEMPTS AND REQUESTS WITH RESPECT TO THE ABOVE COMPLAINT HAS BEEN DONE BY ME ON YOUR TOLL FREE NUMBER.BUT NO ACTION HAS BEEN...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
akshi chaudhry
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

harassment for two months

Address:Faridabad, Haryana

I have been harassed by homeshop 18 for two months now i ordered a sari and they gave me a wrong product a reverse pick up was arranged but again the same product was returned back finally the complaint no is9337903 as the sub order number..today finally they said do whatever you can because we will do like this...i kept on requesting to talk to their seniors but someone mr.satyam said he won't and said do whatever you can..Therefore I have...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sandeep.bartakke11111
from Sangli, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount not Refundable and Wrong commitement

Address:Pune, Maharashtra

1)I was registered complaint in home shop18 to customer care complaint no[protected] against order no[protected] problem not solve. 2)all ready i was registered complaint in home shop 18 in customer care complaint no[protected] against order no[protected] 3) My ordered no[protected] from trash overseas pvt ltd and he was attempted via aramex #[protected] i was rejected ordered.All ready payment has been done by credit card dt 18/12/2014...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Aparn
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong product delivered (121320131)

Address:Mumbai City, Maharashtra

I had ordered two jeans of size[protected] wherein on receipt of the courier, I found the size 30 is delivered to me. When I called customer care, I was requested to wait for 2 days. Later I got a call after 2 days and then they arranged for pickup of the product. I was not explained about what further procedure will be conducted. Eventually after 3days I was informed that replacement has been processed. Till now I have not received the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
SUNILVANCHA
from Nagercoil, Tamil Nadu
Report
Copy

ELECTRONIC DEVICE IS NOT WORKING

Address:Hyderabad, Andhra Pradesh

I'm purchased envent mp3 neck band two months back.so many times i talked with customer care but my problem was not resolved from your company why ? iam not understood ? actually that product is six months replacement warranty is there.immediately it should be replaced from your company.otherwise your loose the good customer....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Atul Ojha 2
from Hyderabad, Telangana
Report
Copy

replacment of hiba saree

i have odered a pista green hiba party wear saree on 12 of dec n i got the product on 19 of dec 2014 n when i opened the package i foun that saree is having hole blouse pice is torne boder is also having holes n saree is loking a it was washed 2 3 times i called homeshop18 costomer more then 50 times n ever time i get the same ans wait for 24 to 48 hrs our team will call u today is 27 of dec n i got a call on 25 of dec which i was...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy