HomeShop18 Complaints & Reviews

Hi, I have purchased a set of Denim Jeans from Homeshop18. Normally 34 Sizes fit for me, but this set of jeans is very small and not fit and usable. I also got a free goggle along with it which is damaged condition. Now I called customer care after they refused to return and saying complaint should be lodged withing 24 hours. But now it is a week time after the delivery ( I was out of station and opened it once I back). I would...

HI Sir am nawaz, iam ordered for Smart Pulse watch Model M-9010, bt i did not get my product, HS18ORDER NO[protected], D991L2840813 But i did not get my order, MY ORDER DATE 21/12/2014, THEY DISPATCHED DATE 23/12/2014. courier guy said u come and collect tht product, after that 05/01/2015 i collect the product, after opening inside only STONE IS there, iam realy shocked, iam hopeing your company but totaly it self am upset.so Kindly solve...

I have cancelled the my Order No.[protected]SubOrder8939 no. 6909) on October 10th which i have booked on October 7th. The customer care executive told me that the order was cancelled. He told me that if the product arrives to my house, just reject to accept it. The parcel will be deliverd back to the seller and my cash will be credited back to my Bank A/c within 7 days. I got the First Complaint No.[protected]. But i got an e-mail showing...

Sir I have purchased a new spice m6112 mobile phone from homeshop18 but the mobile is defective I have complained them on the same day they said and given me the address and said to send it back but after 15 days none of them doing something for me only saying 24 to 48 hrs what will I do now...

I have bought a electric tandoor from home shop 18. the product is not working ..I have made the complaint..but your executives are saying that there is no reverse back facility is available.I couldn't understand i[censored] can deliver here why u can't pick it back..and the sales girls are very rude..pls take it back this product..I query the courier charges for that it would be approx Rs750.. now I feel u people are cheated us.....

I purchased a jewellery item from home shop 18 some time ago and had returned it due to some reason. I had also recieved my refund cheque but the name on the cheque was wrong. The name that was written was VIDYA while it was supposed to be VIDYAWATI. Thats why I called on hs18 customer care no. And they registered my complaint with complaint no.[protected] against my order no.[protected]. I was told to issue NOC regarding this online which is...

Dear Sir, i had purchased Globalite- Combo of 4- Navy and Red Shoes-Shoe-UK-8+T-Shirt-M against order no.[protected] dated.5/12/2014 but i have received wrong product from home shop 18 then i was return product to home shop 18 on[protected] but still now i am unable to receive my shoes. i have continuously follow up with home shop18 but there is no any positive reply from there side. so please help me. Thanks & regards Raju...

I PURCHASED A ROTI MAKER FROM ON 30/6/2014 WHICH STOPPED FUNCTIONING WITHIN THREE MONTHS. WHEN I COMPLAINED ABOUT THIS TO HOMESHOP MY COMPLAINT WAS NOT GENERATED ASKING ME TO SCAN THE DETAILS WHEN THEY ALREADY HAVE THE DETAILS.THE CUSTOMER CARE EXECUTIVE EXPRESSED HIS INABILITY TO SOLVE MY PROBLEM.I WAS TOLD TO SPEAK TO BERG DIRECTLY ON THE NUMBER GIVEN -[protected].MS.MEENAKSHI SUGGESTED THAT I SHOULD COURIER MY DEFECTIVE PIECE TO GET A...

I want to return my order no.[protected] and Invoice No. GANG/14-15/63919 . from next day of delivery of my product i called for return. they are not respondig i called many times.300 times i called. they saying our senior will call you in 24hrs. since last 1month they are doing this..please help...

Return policy is defined in Homeshop18 just for name sake. I ordered for a car cover and after waiting for too many days i somehow got the cover delivered. But the size was not fitting and hence registered a complaint within 48 hours according to their policy and even they took the complaint but it has been more than a month but they have not arranged for reverse pickup. I call and bug them daily but they have one and only one mantra, be...

Dear Sir, Please find for attachment your receiving Currier receipt 29.11.2014 and no response for your side. We are so many time complain mail for you but no action for our complain & many time call for customer care number but no response. Please action for our complain immediately and we are last complain mail.Otherwise we are legally complain for your online shopping homeshop18 site....

I had ordered 8 pieces of pakistani styled suit pieces by zoha on november 17 and recieved on 21 nov. The quality of cloth was very poor so i complaint to them and on 22nov sent the suit pieces by speed post at their given address of faridabad and intimated them but on nov. 28 i got back this packet on which it was written that they refused to accept the packet.Till today i have made more then 30 calls to them for refund but they always...

Hello, I have order Nayasa Muli utility rack and got this product on Dec 23rd with damaged. And raised compliant on that day itself. And requested for refund for them. I have sent so many mails, calls and raised ticket. Still that product is with me. They are not intiating for reverse pick up and daily carrying this product to the company . They are not calling me at all, if they call also, giving missed call only and they are sending message...

Sir, I have cancelled the my Order No.[protected]SubOrder8939 no. 6909) on October 10th which i have booked on October 7th. The customer care executive told me that the order was cancelled. He told me that if the product arrives to my house, just reject to accept it. The parcel will be deliverd back to the seller and my cash will be credited back to my Bank A/c within 7 days. I got the First Complaint No.[protected]. But i got an e-mail...

Hi All, I ordered couple of products with the same order number and I was facing size issues since the size differs from brand to brand. Products are : 1) Warm Hugs - Thermal Wear for Men or Women from Neva - Women M 2) Warm Hugs - Thermal Wear for Men or Women from Neva - Men L I placed the request for replacement of both the products. The company accepted replacement of product(1) but not accepting the same request for product(2)....

Hon’ble, Court I am an Indian and a resident of H. No.: 2/183, Opposite to CT Aluminum and Steel Works, Hospital Road, Kulikawn, Aizawl, 796005, Mizoram. I state that I have booked one HCL-ME Tablet (Model connect Y4 3G2.0) of 1GB RAM and 8GB internal memories on HOME SHOP18 vide order No.[protected] after looking the advertisement under the Cash on Delivery scheme. After finalizing the payment, when I opened the box in the dispatch...

Dear Sir/Madam, I purchased warm water bag from the homeshop18 online portal (Order #[protected] on 21st Dec 2014 and it was delivered on 26th December at my house in Delhi. I used the bag for 3-4 days and found out that the bag started leaking after 4 days usage. I requested for the replacement of the bag.The company states that its company policy that the purchased item can only be replaced within 24-48 hours of delivery. Thereafter...

I am frustrated with HS18 Service I ordered( Knex 15 set) jewellery and am not satisfied(reason defect and plating) with jewellery & i return the order prescription given by HS18 and than after two week order refused by [censored]al jewellery because you give me below wrong address: (Dear customer, to return your HS18 order no.[protected], Pls pack it properly & paste "Suborder No[protected], Mobile No-[protected], Add [censored]al jewellery,...

HI This is anoop i had order a blue leather boots form homeshop 18 but shoes size was small so I had returned the order as per their return policy through dtdc courier and they got the delivery on 18th november 2014 after that i called up many time to their cust care and they said you will get refund soon but still i am not getting my refund it is over one and half months. their cust care executives gave me false complaint...

Hi, This is in regards to the order # 95964700 & sub order # 94506223 delivered on 14-Dec-14, however the product was faulty and in spite of repeated complaints being registered in the customer care department, no response has been received so far. Each time after talking to your reps we get the same formatted answer which says "the order will be picked within 2 days" which has never happened since then. Its highly disappointing...