Housefull International Furniture Complaints & Reviews

Not even 7 months we bought the bed so soon all the nuts and the bolts came out and it's an utter waste product
Still now no one came for service even though we complained it two times....

I purchased a DOME - TV WALL Unit from Housefull Furnitures on 5th February, 2016, which was my first purchase from the online store, with a committed Delivery and Assembly by 17th February, 2016.

This company delivered my furniture in a damaged condition with missing hardware parts. I immediately raised a complaint along with photograph proofs and got a standard reply that an official will visit and complaint will be resolved...

I have booked Futon from Housefull, banerghatta branch, Bangalore. It was supposed to be delivered on 18 Feb, but they delayed the delivery saying that the delivery transport broke down. At last after so many calls and requesting them repeatedly they delivered the product and sent a carpenter for installation. The carpenter told me that complete product is not delivered completely and it cannot be installed now. I have already waited for...

HOUSEFULL IS USELESS ...THEY ARE PAIN IN AND RECRUITED ILLITRATE CUSTOMER CARE GUYS ...

I order TV wall Unit and they sent me wrong product after 15 days...I am calling them regularly from last 7 days... and they are not able to resolve this problem, even they are not able to register my complaint...

THEY NEVER REPLY YOUR MAIL NOT CALLBACK YOU...

NEVER EVER PURCHASE ANY ITEM FROM HOUSEFULL ...THEY...

I had ordered a TV Cabinet in 2013 which was damaged during the delivery. The company promised a complete refund amount which I have not received till date (2/1/2016). In spite of the many calls exchanged and being promised each time that they will refund the money within next 5 business days, I have never received the amount. Poor Customer service as they keep me on hold for a long duration and cut the call abruptly without getting back...

I ordered a bed on 13th Dec, 2015 the delivery was suppose to be within 15 days but it didn't turn up after continuous calling they happened to pick up the call and said it will be dispatch by next 2 days. This is really very non professional and worst customer service and I wont think of buying any product from them again(https://www.housefull.co.in/). The worst thing adding to it that no one picks up the call. Also I request many times...

Product booking no:1025/2015/1187 dt 20/12/15 Booked received sofa set was assembled legs not received, centre table booked not received, Kindly inform status...

HDC no: 9959/2015/647 Booking No: [protected] Invoice No: 0101/8961 Invoice Date: Apr 11 2015 Invoice has charged and collected payment for two pieces of FURBY SOFA 1 SEATER CAPPUCINO SKU:[protected] and one piece of FURBY SOFA 3 SEATER CAPPUCINO SKU:[protected]. DTDC have deliverd only one single sofa unit instead of two. Housefull inspite of charging for 2 single units has dispatched only one unit, without assigning any reason thereof....

I ordered Eliza Queen Bed Wenge SKU:[protected] and the order number is HDC No- 9953/2015/3775 - Order No. 97380. The product is shipped and supposed to be delivered on Dec 25. The Housefull representative from Bangalore called and informed that they are getting the product. But no one came. I waited all the day and tried to call them. He did not pick up. Today (Dec 26) I called Mumbai Customer Care. They said they will get back in 30 mts....

Respected Sir, I Amit Biswas from Korba, Chattishgarh did have purchased 2 nos. of wrought iron beds for Rs. 16320 with merchant order no. 56331c6d0ddbb-91324 and Citrus order no. [protected] on 30/10/2015. On 27/11/2015 they confirmed they will not be able to deliver the product so they had initiated a refund which will be credited by 7 days, but after that whenever I call their customer care they ask for my detail and disconnect my...

Purchased some furniture from housefull.com on 15Oct2015 of Rs. 24, 360. (3 table, 1 sofa and 1 shoe rack) Order no. #88304. Knocking them everyday they have delivered the product after 1 month in which the sofa was not present. They told it will take more time so i cancel the sofa and want refund Rs4420 of sofa. They are not refunding my money.Help...

Ordered one TV unit worth Rs 6, 990 from housefull furniture online on 15th Oct 2015 & received confirmation on 18th of the same month. But the problem started after this, first they said that delivery would be around 26th of next month i.e. 26th Nov 2015 as the item is not in stock. What type of service they are offering!!! did they have only one or two piece in stock. Man you took the full amount & now you say you don't have it in stock....

I have booked a furniture worth Rs.15400/- through my credit card on 28th October 2015, and till date i didn't got any update regarding my product, when ever i called them they just don't bother to talk properly and say our team will call you ...bla bla
they are the No. 1 cheater in India who is doing online business with their sites i think... i told the customer care several time to cancel the order and refund me the amount...

I ordered a table on 15th October . But it was not delivered for more than 25 days. (promised 15 days) and unable to reach the customer care as its always call waiting. Once they picked and said will deliver but cannot confirm when. They won't cancel the order and refund the amount. Now my orders page showed completed and later it showed no orders....

Hi,

I purchased one FLASH KING BED WENGE 4730S-A on 2nd August 2015 with HDC No 1022/2015/1183 and delivered on Sept 10th 2015 (after a month!), which is damaged due to water. This problem is already informed them by their two different carpenters. Also I informed them over phone to the store from where I bought and to the head-office as well as sent email to both.

HDC No: 1022/2015/1183
Booking No: [protected]br...

Dear Sir,
Subject: Complain against HOUSEFULL.CO.IN
I am bringing to your notice one of the case where I was cheated by one of the online merchant site. On date 12.10.2015 I have online placed an order of Sofa set with Centre table on one of the online site named housefull.co.in. Against the product I have made the payment of Rs. 41200 on 12.10.15 and the receipt of the successful payment is being received on my e-mail ID...

The said TV Cabinet was bought no 31st August 2015 and delivered on 8th September 2015 with faulty parts. Since then I have been asking them to send the right parts or take the item back. But after so many assurances and promised nothing has been done yet and the matter has not been resolved till date.
Below i send you a copy of my first mailed complaint.
nthony Dsouza

Sep 15

to Jagruti
Hi,...

I bought a product-sku:[protected]jacob 3 door wardrobe oak sku:[protected] from housefull.co.in in aug 29, 2015. Before i placed an order i called their customer care abt delivery of product, so thy ensured me that product will deliver within 15 days and their site also showing the same... After i placed an order make a payment..I m calling them every day and i got dispute answers from them like wil ship by tomorrow.And tomorrow never came...

I ordered a wardrobe on 31 August and then receive the wardrobe on 14 September with two boxes damaged.

Housefull does not even have the common sense to pack furniture well. They should learn from Pepperfry on how they pack their furniture.
Than after 9 days (and after several calls ---yes at least 10 calls ----to Housefull) on 23 September I finally get the local assembly man to assemble the wardrobe who calls in for...

Hi I have placed the order of dinning table set on 26th August 2015 vide order no. 79394 and on 3rd October 2015 I have received the 3 boxes of order. In all three boxes the product contain 2 chairs each. The dinning table was missing and in this regard, I have contacted to Housefull but they are unable to answer. After 4 days rigorous follow up, They have accepted to table was not dispatched and will be delivered on or before of 19th October...