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ICICI Bank Complaints & Reviews

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Last updated Apr 24, 2024
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ICICI Bank reviews & complaints page 316

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J
jeete24
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unnecessary dp charges every 3 month why?

Address:Delhi

I have checked online my passbook and i saw you made dp charges, could you explain what is dp charges?
And don't tell me it is demat account changers, if this is demat account charges so how many times your team makes charges for the demat account in a year?

On 28/04/2020 you have made rs.344.17/- that time i can understand and why should i understand at the time your executive told me this is a free demat account...
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dheeraj setia
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Nmmab

Bank charged 1180₹ for the month of july due to non maintaining the minimum balance.
Neither the bank executive nor any customer support has called to acknowledge.
I keep on maintaining ₹25k balance to avoid nmmab charges.
But instead of maintaining balance they have charged in the name of nmmab charges...
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ranjan lenka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud money deducted from vsi*Amazon st/uid no 507260012254

Address:1082 Subhas nagar colony South kolkata west bengal 700061

Priti Ranjan lenka from Kolkata West bengal

I would like to bring it to your notice that, the amount of rs999/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited...
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I Have never use used any single service in icici direct account, so how can this amount be deducted without any prior notice, i din't receive deduction msg on mobile nor any email .
please help me get this amount refund .

waiting for positive reply,...
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Hi, i am puja, an amount below has been deducted from the savings account in the name of dp chgs without any prior notice or intimation.
1. 826 on 25th sept. 2020
2. 344 on 28th april 2020

I have never activated and used demat services from icici and most importantly i dont know i hold any demat account till now. This came to my notice when the amount deducted 2nd time. There was no prior notice or any message...
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shivani_12_soni
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ecs charges and mab deducted without intimation

I really condemn the working style of icici bank. On 23 and 25 sept 2020 icici bank have deducted three ecs return charges of rs. 590, 590 and 480 rs. Also mab charges of 382 and 137 rs were deducted on 22sept without any intimation.in this crucial moment where everybody is struggling with their earnings and emis pay these type of deductions are highly codemned.

I request to icici bank to return my deducted amount immediately....
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V
vivekvas1976
from Coimbatore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

dmc charges deduction

Address:coimbatore

Hi. I opened the icici dmat account last year. At the time of opening they very clearly stated that there will be no charges for the account and only a comission will be charged for the trades done by me. Now there is a deduction in my savings account of about rs 800. How is this acceptable? This is very sneaky and unethical practice done by icici. Hoping to get it resolved.
Regards,
Vivek
Phone number [protected]...
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Smatta
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Harassment rude

Address:Noida

Hi,
I took a personal loan from icici bank and due to pandemic going on i am supporting my family and there was a slight delay in paying. I paid the amount yesterday and the next day agent from recovery team came to my house saying i am standing in-front of your apartment as you have not paid the emi. I was receiving calls from the bank i informed that i will pay on 24th sept as i will get my salary that day. But they still called...
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SHUKLAMBOR CHAKRABORTY
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

auto amount debit as dmc/dp chgs without any intimation / demat account use

Address:HCC, Vikhroli Branch

Myself shuklambor chakraborty, i have been with icici bank since 2013. Each year 826/- rs is deducted from my account without any alert / message. I am not using any demat account and the representative didn't inform any charges while opening account. But still this charges are applied and debited from my account. Dmc/in dp chgs till aug'20 is shown in the statement. So please make sure to credit the amount which has been debited so far and...
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S
srikanth yarabolu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

without any otp my money was debited from my account rs.199

Address:Hyderabad

I would like to bring it to your notice that, the amount of rs199/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. For the proof i'm attaching message from the bank. Please resolve my issue as soon as possible....
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D
dbyndu
from Kolkata, West Bengal
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icici bank - dmc/in30302864880728 dp chgs till aug-20

Address:Kolkata

I am dibyendu chakraborty, an account holder in icici bank.

Today rs. 688.33 deducted from my savings account suddenly, without any prior notification. I have never activated and used my demat account till now.

Please do justice and return my money immediately to my savings account....
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N
nishantjain11
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money deduction icici bank nach

Hello,

Every month money deduct from my saving account help me why...
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Vaishali mistry
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount deducted from my account

Address:icici bank ,ponda goa 403401

I would like to bring it to your notice that, the amount of rs999/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during anytime regarding this. I got to know about this when i was going through my account statement, the amount was debited on 25th september 2020. Could you please assist me regarding this....
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R
raju09
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

representative of icici bank

I opened salary account and then their representative came to my house. The debit he gave, that was not in good condition and when i said to give different card then he placed my request of expression debit card without my knowledge of charges and all. And when i got mail from icici, then i came to know about it. And then i called him he said that to call customer care (Called many times but haven't received any response). Why they are like...
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Address:corporate office : ICICI BANK TOWERS ,BANDRA KURLA COMPLEX ,MUMBAI 400051

Dear sir
Sub: non-payment of icici tax saving bond (S)
With due regards it is submitted that i have purchased icici tax saving bonds having following particulars:

(1) icici tax saving bonds - 022001-tsb – one,
Bond holder no.[protected], certificate no – 416799, no. Of bond (S) four
Name of certificate holder – bishwnath mandal
Distinctive no (S). (Protected), issue price per bond –...
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REDDI GANESH KUMAR
from Hyderabad, Telangana
May 20, 2022
This thread was updated on May 20, 2022
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Not credited reward points to amazon pay balance

I am using amazon pay icici credit card, statement was generated on[protected], the earned reward points on month on month transfered to amazon pay balance within 2days after billing cycle done. but sep-2020 it does not transfered .i called to customer care to enquire,
[protected] he says 3 working days,
[protected] he says 4 working days,
[protected] he says 7 working days,
[protected] he says 10 days to reflect...
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R
Rudrapratap JFS
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

False transaction

I would like to bring it to your notice that, the amount of rs 169/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 31th may june & july, 2020. Could you please assist...
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G
gokul85044
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

nach_ad_rtn_chrg deduction without intimation

Address:[email protected]

Rs. 577 is deducted on 24.09.2020 from my saleried account (A/c :[protected] as nach_ad_rtn_chrg....
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Nikhilraj344
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

About not refunding my money

Address:Sikandra bazar, sikandra , jamui

Sir
I had tried to book ticket on irctc using icici payment gateway on 15th september 2020. But my money is deducted from my account two times and ticket not booked. I didn't get the refund amount yet.
User id - rmrinn
Transaction id 1 - [protected]
Refund amount 1- 1895.89 rupees
Transaction id 2- [protected]
Refund amount 2- 723.19 rupees....
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Labdhi dalal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Account closure and kyc related

I went to the branch where i have my instasavings account for closure of the same but the staff told me to first do kyc updation for taking the application of the same. I agreed and the issue was from the bank servers as they were not able to get my kyc done, they asked me to visit the next day and so i agreed. I visited the branch again the next day but still the kyc cannot be done. Even the video kyc is not working in the video banking...
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