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ICICI Bank Complaints & Reviews

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Last updated May 1, 2024
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ICICI Bank reviews & complaints page 320

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M
Madhumitha VJ
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cancel expression debit card request

Recently i have opened my salary (Zero balance account) account in icici bank. I also got normal debit card. But today i received a mail that "your request for expression debit card is registered". I don't remember of requesting it. I also got mail like charges for expression debit card will be debited from my account. Moreover i am not in need of services of that card.
Please help me to cancel that request as i don't want any expression...
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N
Niteshx
from Hyderabad, Telangana
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lien marked on bank account without any intimation before due date

Hi team,

I wish to lodge a complaint against icici bank for marking a lien on my savings bank account for total amount due without any prior intimation whatsoever for the recovery of credit card dues. This lien has been marked on my account 01 day before the payment due date which is 11th september.

I was enrolled in a moratorium until july 31st (Attached reference). August's statement was generated with a due...
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P
Parulgupta288
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money deducted from my icici account without my consent

Address:India

I received an alert from icici that 199 rs. Deducted from my account for vs amazon stan. I confirm that i did not do any payment regarding this.
Request you to please help me to get my money back....
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A
Aman Deep Official
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unauthorized deductions from my account

Address:Arya Nagar Kanpur Uttar Pradesh

590 inr deducted twice in august 2020. The reason is nach_ad_rtn_chrg~tpslsip~10jul20~dfd866f
Nach_ad_rtn_chrg~tpslsip~20jul20~a33b356
What is this?

There was no prior intimation about this and even after the deduction it shows up directly.

Please refund my money....
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Address:MUMBAI
Website:ICICI PRULIFE I PROTECT SMART

Have taken a term insurance plan of 1 crore (Icici prulife i-protect smart # xxxxxxxx) from icici on 31 dec 18 online. Monthly emi for said policy is rs 1156 that is due on the last date of every month. I have been paying all the emi via bhim sbi app or internet banking since 31 dec 18. After a few months i contacted icici prulife customer care for an auto debit facility for emi. They told me to link my debit card/ credit card with said...
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R
RudraMoksha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Personal loan

Address:Boduppal, hyderabad

I have made part payment 1 lakh 20 thousand rupees May 30th 2020. So many times visited Boduppal branch for process my request and ti reduce the loan EMI. till now not happened, in online portal also complained 3 times but no response. Today so many times follow up, now after 4 months they are telling show me your company id card otherwise we will send back your amount. If we delay one day they will collect late fee extra charges everything,...
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N
Neena Chaudhary
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

late payment charge of 600/- applied on payment due of 907/- paid 5 days late

An american express icici bank credit card has been pushed to me by the relationship manager, without giving me a choice of cards. This card does not have a zero cost emi available. I have tried it twice at retailers.

Now, i had a due of rs 907/-. The payment of which got delayed by 5 days. They have imposed a fine of rs 500/- plus gst total rs 600/-.

I have been asking for a waiver, however it is not forthcoming...
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K
Kopsjai
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

icici insta savings account frozen

I opened an insta savings account online after uploading necessary documents and pan number during account opening process. I was happy to open my savings account online without any hassel and even opened an online trading account. I transferred amounts from my other bank account to icici savings account and when tried to send it to my icici direct account, i found my account is blocked/frozen.

My account is blocked/frozen...
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nilesh patel4434
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amazon credit card rejection

Address:2A/607 Shomeshwar apartment, Opp prernatirth derasar jodhpur

I applied for the icici bank credit card. And my application got rejected due to office address confirmation. And when i contacted the customer care executive. They told me that send your required documents by email and between 4 to 7 days. You will be notified about your application status.
But after 9-10 days. I still didn't receive any email or message.

But they are not giving me any update. All the time they tell...
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P
Prince1997
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding deduction and refund

Within 3 months about 5000 rupees has been deducted from my account in the name of nach_ad_rtn_chrg~tpsl without any notification. I was maintaining minimum balance for the time of emergency and when i was going to make a payment then the amount was not there. What the hell wrong with icici bank.
What is this transaction purpose? Nach_ad_rtn_chrg~tpsl

7 to 8 times it has been same with me within four months. I want...
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A
Arunkumar4261
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Account is locked

Address:5/585 B Anjaneya street Thiruvaluvar Nagar, Thannkankullam

Dear sir/madam

I have home loan in your bank and during this covid pandemic i have applied moratorium for august month but was rejected. And for september i have paid my emi on 05.09.2020 itself but my account is locked for both the month emi's. I request you to kindly consider my moratorium for august month and un lock my account.

Regards
Arunkumar...
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S
Srinivasan seenu1808
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unauthorised transaction on sep8th 2020

My name is srinivasan r i got message amount deducted from my saving account. (Txn of inr 1, 650.00 done on acct xx775 on 08-sep-20. Info: vin*google v. Avbl bal:inr 312.04. Call 18002662 for dispute or sms block 775 to [protected]) but i did not done any transaction. Without my otp how this happened. Please cross check and revert my money back.

Contact number : [protected]
Account number :[protected]...
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A
Anushreeit2
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

charges deducted without any update

Hi,

This is anushree.

From my icici account rs 826 has been deducted without any notice or any update on my mobile number linked with that acount because of which as i was not aware of even my loan amount payment got bounce and my credit score will also be affected because of the bounce.

I was checking on google and can see these are demat account charges... I have never used demat account in...
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Pratima Kar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deduction without information

Address:MANBAZAR, Master colony
Website:Yes

SMAB charge deducted from my account with any information....
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V
Vignesh888
May 30, 2021
This thread was updated on May 30, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Auto debited Rs.1899 without my concern

My account has debited Rs.1899/- without any intimation and any request made by myself.
I came to know they deducted for Debit card protection (with Oneassist) for annual premium. Which is ridicules. Who needed? How they can do themselves. its against the policy of RBI which they debited without my concern/my knowledge. I don't know how many innocent people may affect these type of fraud. Please be aware....
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S
Saurabh117
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding Failed/Timed Out Transaction

Sir,
On September 4th 2020, I made transaction of 5000 rupees from my account but transaction got failed/timed out at payee end(NPS) and amount got debited from my account-

Account No[protected]

Branch Location- Nehru Place, New Delhi

Transaction ID- [protected]

I want transaction to be reversed/amount to be credited into my account as soon as possible else I will approach...
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M
MOSTAFIJUR37
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Debit card charges Twice

Debit card charge 29 July deduct and after one month 31Auguest again deduct .I registere a complain icici customer care and told wait for 3days for cancellation debit card . But till now debit card not cancel and refund not added my account .plz help...
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S
sameerinrange
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unnecessary dp chgs - deduction for demat account

Address:ICICI Bank, Central Market, Lajpat Nagar II, New Delhi,

I am writing this after a great frustration. I have charged every month (for the last 4 months and every year) for trading/Demat account so-called maintenance charges. I have already closed my Trading account (Closure received on email from ICICI Securities).

I have already communicated to [protected]@nse.co.in, But they responded back to contact to ICICI Securities, to whom i have been writing since Oct 2019.
I...
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S
Shaik AKHIL 9515
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst bank and worst services I haven't got my debit card yet

Address:One town vijayawada branch icici

I have opened a insta save fd account but my debit card is still not dispatched I can't open a fd to get an credit card on it due to the debit is mandatory for opening imobile app so I have visited branch and called customer care service too many times but no response . And on 7 sep 2020 I have used imps for transferring money from my own other account but I have got charges of transfer of money imps charges this very unprofessional bank...
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S
Satabdi Bhatia
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Top-up loan moratorium

Hi:

With utmost grievance, I wish to bring forth the below-stated case that caused me and my family under tremendous mental pressure all in a sudden and that is also because of wrong information and commitment by ICICI Bank’s collection officials/agents.

I have taken a top-up loan dated on 19th September 2018 and has been continuing by making payment on-time as well as sometimes delayed payment.
br...
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