Claimed

Idea Cellular Complaints & Reviews

3.2
Last updated Apr 19, 2024
Complaints 16713
Resolved
9872
Unresolved
6841
Quick Links
Statistics
Share
Contacts

File a complaint to Idea Cellular

Having problems with Idea Cellular?

File a complaint and get it resolved by Idea Cellular customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Idea Cellular reviews & complaints page 307

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
W
webash
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

idea money fraud transaction from my debit account to idea money

Address:411006
Website:IDEAMONEY

Dear ideamoney,

Someone did a fraud transaction from my account using ideamoney. Please help me.

I got a call from stranger and he told that i have not redeem my reward points of credit card, they can cashback of 4900 rs to my account.
Smartly they have taken my card detail and did transaction.

I am giving transaction detail below –

Ecom pur/ideamoney/mumbai/ideamoney/150717/13.11br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shejeer Ks
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

charging higher rate for 3g data and non reply

Address:Kannur, Kerala, 670310

Respected sir,
I am using idea prepaid number [protected] for several years. I had recharged for rs 453 on 16 jul 17 for getting offer 1 gb per day and 300 std local calls per day for a period of 84 days. But idea had credited 2 gb data only. Idea charged 226.50 rs per data. The very next moment i called customer care for reversal of rs 453 recharge to convert it either to talk time or rs 397 plan. I had registered complaints with...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Neelu Kanojiya
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unnecessary bill

Address:Pune, Maharashtra, 411057
Website:Idea

Hello,

My number is [protected], i changed my number from postpaid to prepaid after clearing all my dues and additional 350 rupees. Still the customer care executives calling me and saying i have to pay 2200 rupees more. I have not received any message not any email regarding the bill, which i was receiving every month when it was a postpaid. They are saying that the bill is from 21 may to 30 may. I have paid already and then...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
swatitayad
from Amla, Madhya Pradesh
Report
Copy

lost sim-sunil tayade

Address:Ahmednagar, Maharashtra

I'm Sunil Ramesh Tayad Ihave lost my sim today please block this sim . the no. is [protected] . i have aslo visited to idea care office but here the office is close.
Please block the mobile number at the earliest.

Thanks & Regards
Sunil Tayad...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
salig20
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not taking action for port

Address:New Delhi, Delhi, 110089
Website:idea complaint

I sent a request for port of my mobile no. [protected] on 14-15 july, 2017. But nobody bothers to take action on that. What is this state of affairs? It is nothing but sheer harassment.

Take action quickly. Unwanted questions should not be raised from the customer, like... Why i want to port the number? We will give you good service, etc.

Pl. Port the number immediately as it is delayed by 10 days....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pankaj_jth
from Jabalpur, Madhya Pradesh
Report
Copy

idea is not port out my number

Address:Bhopal, Madhya Pradesh, 462011

I am process mnp from 4 months.. Idea is rejecting my mnp request 5 timee they r not port out my number and not convert my number in prepaid.. I visited 3 times idea care they r not responding.. I had calling idea customer care they said: i dont know go to idea care.. And also they mailed me i[censored] port out idea deposite 1000 rs..

Pls tell me this is trai rules for mnp process deposite 1000 rs???

1) i am pocess...
+6 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Y
yash1947
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

installation of mobile pole just in front of my window.

Address:New Delhi, Delhi, 110025
Website:www.ideacellular.com

The director
Dear sir,
Sub:
Complaint to remove mobile tower from residential area.

Sir/mam
I am resident of sarai jullena new friends colony new delhi 110025, and this tower is situated just opposite to my home in sarai jullena new delhi 110025 and is about 3 meters away from my window. It is clearly written there that "at this level harmful ionizing radiation exist and human exposure is prohibited"....
+5 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rishu Thakur
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

postpaid connection billing-8130607702

Address:Gurgaon, Haryana
Website:Idea

Dear sir,

I have received idea postpaid connection on 1 jul 2017 by mnp.
My plan is 499 unlimited, but from the fist day i am getting value added services activation massages on this number and my unbilled amount has been reached to 1536 as on date in just 23 days. Now they have stopped my services and i m not able to make calls or use data.
They are asking me to wait for the bill generation.

I...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sumit6089
from Lala, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

net recharge according to offer given

Address:Dhanbad, Jharkhand, 826001

Sir, on 21/07/2017 i recharged my mobile of rs 65. I got offer that on 65 you will get upto 2gb data 3g/4g. But after recharge i got only 1gb when i called customer care they said this is magic recharge and you are about to get 500mb but you got 1gb so be happy. Idea cellular is making people fool. Why they don't mention complete information in their offer. I need 1 gb more aur my money back. Pls sir help me. Pls these cellular companies...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Raunaq Bachhal
from Angamali, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

internet pack

Address:560040

I'm supposed to receive 1 gb everyday but i only receive 864mb everyday! That's very bad of idea! And youre fooling your customers!
Everyday i used to feel like i have received lesser data than i am supposed to as it used to finish earlier than expected. So since the past 4 days i have been noticing that i'm only receiving exactly 864mb and even if shut my data at 11:55pm and start again at 12:05am it's that much so i'm very sure it's...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
R
RPh Dheeraj Sharma
from Gwalior, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

incorrect recharge value from idea app and poor customer care handling about issue

Address:Indore, Madhya Pradesh, 452018

I recharged with 18 rs on 20 july via my idea app. It is mentioned in idea app that by recharging 18 rs i'll get unlimited 4g data for 1 hour but i got some minutes instead of data. I needed internet that time so i recharged again but again i recieved same message of free minutes. This is very ridiculous.

Today i complained about this issue on idea customer care 198. Supervisor, mr sachin patel handled my call. He is also...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Apurv Bagul
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my mobile missing

Address:Pune, Maharashtra, 411011

Hi, this is apurv bagul from maharashtra pune having airtel prepaid connection

No.[protected]. I lost my mobile yesterday evening, hence, i want to request the idea team to

Please block this sim card asap.

Please guide me through the process of issuing a duplicate prepaid sim card (If possible, with the

Balance amount from my previous sim). I expect a quick solution to my problem...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shrichand khubnani
from Indore, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

incorrect information offers on idea website

Sir,
Yesterday i recharged my idea no. [protected] with 18rs. Through online recharge. The actual offer is that with 18rs of recharge 4g net (Validity 1 hour) mentioned on the care. Ideacellular.com. When i have done 18rs. Recharge (Txn no. Jsm[protected]) on 22 july 2017 at 10.21 pm through idea website and i got 32local mobile minutes. Whenever i called them and asked for clarification on this they are misleading me that the provided...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
romibhai
from Hazaribagh, Jharkhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ported phone by deception - idea

Address:Kanpur, Uttar Pradesh, 208007

[protected]

I was vodafone user for 10 years but idea lured me and got my cel ported. Now they say they do not have site at my place and as per rule i have to stay with them for min 90 days. I have lost rs 12674 till this day. Idea is neither rrimbursing my loss nor is providing services.

They have cheated me need to be penalized and punished....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Biswajeet Bhattacharya
from Kanpur, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding closing of cug connection +917447430543

Address:411057
Website:Idea

I have requested the idea support executives many times to permanently close the connection of idea cug number [protected] from the past 2 months but the executives don't pay any heed to that.
I am facing a lot of problems because of this.
I want this connection to be closed permanently with immediate effect.
I have repeatedly raised request for the permanent disconnection of this number but its of no use.
Instead...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
gaurav jagtap
from Dhule, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I'm complaining about postpaid to prepaid service

Address:Dhule, Maharashtra
Website:[email protected]

Lenghty procedure of converting postpaid to prepaid. 2 photo & 1 id proof submit in idea gallery store. And purchase new sim (50 ₹) for postpaid to prepaid procedure. After 3 day, call from idea company about why you convert in prepaid. I explained reasons in detail. Since 7 day, postpaid card is on. Prepaid card not activate. Call to 198, not solving my issue....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mukhtar Farid
from Mahad, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

recharge of 399 done and received message but no services actuated

Address:Thane, Maharashtra, 421302

Please note i dialed *121# to know the offers and received following plan

1) 399-unltd calls+70 gb 70d
There were other plans too but i opted for this plan paid 399 and receive confirmation by sms
Recharge done (Rs. 399 unlimited calls with fup, 0.5gb data 35 days) dial *125*5# for data bal. Check.

This was on july 21, 2017.

Today morning when i called number [protected] and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shery Mohan B M
from Brahmapur, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

getting calls to pay the bill after submitting the closure request

Address:Thiruvananthapuram, Kerala, 695074

I am fedup by receiving repeated calls from idea showroom to make the bill payment for a closed connection. I had visited the idea outlet at vellayambalam - Trivandrum, Kerala on 2/5/2017 and cleared my dues and requested them to close the connection. They said just pay the dues and it will get closed.
Mob: [protected]
Receipt no:[protected]
Account :[protected]
Amount: Rs 1142/-

Its really a mere...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Naina Ben
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

outing off

My mbl number is [protected] and staying in ghazibad, my postpaid bill was 2048 and one of the lady of your customer care office told me to pay 1200 and outing will be start and her mbl number is [protected]. I have paid that amount in chandan nagar ofc ghazibad up. Can you plz check and tell what is the problem and why the customer care people are not responding properly and that lady mbl number is also switched off....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ananth Anilkumar
from Mavelikara, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

weak data reception

Address:Ernakulam, Kerala, 683582

I am an engineering student studying in kerala. So, my primary stay is at a hostel, in palissery, angamaly. I recently took a 3g/4g plan for 347. Now, it seems that i can't use 4g, because 4g isn't available at this place. Then i planned on using 3g. But, eventhough 3g is working, the connection i available only at some places and is lost at times. When i come in the weekend, which is in alappuzha, though i get 4g at some places, the signal...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy