Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

I mithilesh kumar mishra, want to let you know that i had booked my tickets from barh to bandel on 23rd of july 2019 but during the payment time, my account was debited but the transaction failed and no ticket was booked. It's more than 2 weeks but i didn't receive the money back. My refund amount is not not received to my account. I tried to contact to irctc helpline number but they asked me contact to my bank executive.. As they didn't...

After completion of booking reservation i am observing website is getting redirected to old irctc portal and automatic log out from my account without any user permission. Firstly i thought may be timeout issue, but it seems bug to me. This is happening to all users, i have tried with my family member's users also. Functionally yes site is working fine, but it should be perfect....

This is to bring in notice to concerned authorities that harrassment caused by train no. 12191 which scheduled to be depart at 14.15 from Hazrat Nizamuddin railway station got rescheduled without any notice to public on e ticket platform and even after its rescheduled departure time that was 15.15 still didn't depart on time and got delayed for another hour. This system has consistently been a part of Indian Railways for years and now has...

My pnr number is [protected]. I canceled the ticket partially on 30th june and the refund amount shown was rs. 5580.
I mailed them couple of times, only automated mail is coming every time with a new ticket id, but no actual person is replying from irctc.

I also called the customer care 15-20 times but they always give some excuse or forward my call to their senior where i will be on hold on call for around 20 minutes...

Sir
Till date i am not received refund amount
Pnr no is [protected]
Date of booking 07/02/2019
Complaint ticket id is-3394518/33947781/3127489
Refund amount rs 1290..
Full and fully your side mistake dont blame my bank, already raised the complaint to ombudsman
Pls refund immediately
My upi id is [protected]@upi
.. I am also checked with my bank... Till date not received any refunded...

I have booked a total of 8 ticket 4 AC and 4 sleeper for train number 11072 Kamayani Express from Varanasi to Lokmanya Tilak Terminus Mumbai on 5th August, at noon of the travelling day (5th August) I got message that train from Varanasi to LTT has been cancelled due to unavoidable circumstances but when later I checked the status of train I found that train was running. How can Indian Railway do this mistake? Bcoz of that mistake 3 members...

I was booking a tatkal ticket from Bangalore to Patna on May 5th 2019. The amount was Rs 3845.5. The amount was debited but as I was not alloted a confirmed berth, the ticket got cancelled. I did not received the refund for the same. I have been contacting their customer service regarding this and still there is no solution. What can I do?I have been sending them bank statements to and forth without any resolution. They sent me a mail first...

I was booking a tatkal ticket from bangalore to patna on may 5th 2019. The amount was rs 3845.5. The amount was debited but as i was not alloted a confirmed berth, the ticket got cancelled. I did not received the refund for the same. I have been contacting their customer service regarding this and still there is no solution. What can i do? Whenever i contact them, they say that this has been forwarded to the relevant authorities, but no response...

I had booked ticket in 3ac compartment of kochuveli-lokmanyatilak gharibrat express (12202) which got short terminated after 4 hours i boarded due to konkan landslide. Within an hour i called the customer service and kept calling as well as sent emails nearly pleading to provide instructions on refund. The responses were so poor and calls were connected only after 48 hours just kept on saying "technical error call after sometime". From newspaper...

I had booked ticket in 3ac compartment of kochuveli-lokmanyatilak gharibrat express (12202) which got short terminated after 4 hours i boarded due to konkan landslide. Within an hour i called the customer service and kept calling as well as sent emails nearly pleading to provide instructions on refund. The responses were so poor and calls were connected only after 48 hours just kept on saying "technical error call after sometime". From newspaper...

We have booked ticket yesterday... But train no 16517 was cancelled due to rain... I[censored]r cancellling train please inform before 1hr of train arrival.. It is difficult for the passanger... There are so many passanger who faced difficulties... And railway office people are such irresponsible.. They dont we speak properly... They dont even give the right information... Kindly take this into consideration... And refund the amount for those people...

I was trying to book online ticket using SBI Debit Card. The amount got deducted from my bank account but IRCTC showed that the transaction got failed. I have been following up for a month now and there is no refund generated for this failed transaction.

The details are below:

Transaction ID: [protected]
Transaction Date: 6-July-2019
Transaction Amount: Rs 1, 470.49
Boarding Station:...

Please credit my debited amount of rs1200/- at my bank accont. My name is arnab chinya. Registered mob no. [protected].

Details given below :
Txn id : [protected]
Bank ref id : [protected]
Booking date : 01.08.19 (Midnight)

Refund status showing amount credited to bank but till date not credited....

I booked a ticket transanction ID-[protected] on 05/06/2019 but I chose condition to book only confirm lower birth available, and lower birth wasn't available so it automatically got cancelled. I received the mail for successful refund on 06/06/2019.
It's August but I still didn't received my amount. I mailed and called them alot.
Please Help!!...

In mgr chennai central station the ro water selling person getting 10 rupees for 1 liter bottle and if we give 10 rupees coin they are not accepting it. As per central government rule they need to accept 10 rupees coin. Still 10 rupees coins in usage and how could they reject it.in ecah and every ro depot in central not accepting the coins and also some people in the water depot demanding 10 rupees for 1 liter....

Sir,

I already sent this e-mail several times through my registered e-mail to itctc ([protected]@irctc.co.in) about non-refund of amount of rs.495/- for my failed transaction to my account. Till date the amount was not refunded. Please help.
The details are furnished below:

On 09/05/2019, i have tried to book a 3rd ac ticket from kollam to aluva through irctc website. (Transaction id:[protected]). The...

Wvm no 4as is delivering same water as equal to tap water, no filteration is being carried out at jhanshi station. I have observed the same thing at raipur station also.
When i asked to operator for complaint book he denied and told me that the book is not there with him.
I also tried one complain number [protected] but no body is picking the phone.....

Dear sir,
Please note that, i have booked 2 nos. Rail ticket through irctc website on 31.03.2019 and paid by upi and deducted the money of rs 860/- and 570/- from my boi account vide pnr: [protected] transaction id: [protected] and pnr: [protected] transaction id: [protected] and.
Also note, on 06/07/2019 i have cancelled the same ticket and on 07.07.2019 irctc refund the amount of rs. 640/- vide refund id [protected]...

Hi sir/madam,
I am t kesavan and on 27th june i was cancelled a train ticket through irctc app.
And my pnr no :[protected]. They mailed on 4th july which is my refund amount 1390rs was credited to my sbi bank account and then i was clarified with that my home bank branch still now that refund amount was not credited to my sbi bank account. So please take necessary action about that...
Thank you......

Respected sir,

My user id is t1ksh1, my mobile number is [protected], and my email id is [protected]@gmail.com. But no otp has been sent to my number or email even after many tries and so i am not able to book any tickets.
It is my humble request to please try to resolve my problem as soon as possible

Thanking you
Yours sincerely
Takshi desai...