Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Even when i booked ticket in 3ac and having confirm berth during chart preparation they reallocated my berth to sleeper class. This is not right if i booked for ac berth then you can understand that i need that. Please look asap. Very disappointing with this type of headache given from indian railway and specially from irctc. They are know every tatkal ticket booking is a very tough job from there online service. Why gov call digital india....

I have filed tdr for train no: 11463 somnath jabalpur express; doj: 01/08/2019. The train got diverted and did not reach boarding station so could not get train. Tdr no [protected]. The reason i have selected by mistake was train diverted and did not reach destination station. It should have been train diverted and did not reach boarding station instead. Please consider this one

Ph no for more queries: [protected]...

And it is not refunded it's been almost a week now.
Request you to please help me with the refund.

Transaction id: [protected]
Jabalpur (Jbp) c shivaji mah t (Csmt)
Transaction date: 23 jul 2019
Transaction amount: 2566.47
Payment status: amount not received from bank
Failure reason: payment failed

Transaction id: [protected]
Jabalpur (Jbp) c shivaji mah...

Hi,
My name is vivek rajak. I tried for the ticket booking but the transaction got failed and amount got deducted from my account and it is not refunded it's almost a week now.
Transaction id: [protected]
Jabalpur (Jbp) c shivaji mah t (Csmt)
Transaction date: 23 jul 2019
Transaction amount: 2566.47
Payment status: amount not received from bank
Failure reason: payment failed
br...

I was booking season ticket via uts, i made payment via payment gateway and the money got deducted, but the ticket did not get booked. Also, there was no failed transaction mentioned in the booking history.

Attaching screenshot of the payment confirmation via payment gateway.

There is no response to mail dropped to the customer care id, nor any resolution provided when called on 138...

I've booked the tickets for to and fro, and both got cancelled due to some reasons.
I haven't received the money yet to my account.

Ticket details
1)
Transaction id: [protected]
Pnr: [protected]
Train no./name: 12904 / goldn temple ml
Transaction date: 24 jul 2019
Amritsar jn (Asr) h nizamuddin (Nzm)
Cancellation/refund id: [protected]
Bank name: credit...

Hi,

I was travelling from 22944 - indore-pune express
Pnr: [protected]
Doj: 1st july 2019

Our train got delayed from vasai road station and then stopped at near karjat station.
The ac was not working from vasai road station and didn't worked till evening

The train was delayed by almost 16 hrs and ac didn't work throughout more than 16 hrs.

I have claimed the...

I cancelled my ticket on 16th july and according to the irctc my refund has been issued and 15 days has been passed.

I did not receive the refund till yet.

Order no. : [protected]

Refund date :[protected]:08:21

Refund rrn no. :[protected]

Refund amount : 395.0

I request to pursue this matter as i am waiting for the refund....

Sir,
I faced a problem while booking a ticket now on railyathri from Nilambur road to kollam jn for 6th september 2019 in Rajya Rani Express.

After entering the details, I made the payment using IOB debit card. After making the payment I got the message that the session is expired.

I checked my IOB bank transactions and I can see a payment of 234.95/-. However when I see the list under "Booked Tickets"...

My ticket was automatically cancelled by the system as it was in waiting list on 16th july 2019. On irctc website refund status is showing that amount refunded but in my bank statement the same is not credited till date. Following are the details of my booking:

Train number: 12858
Pnr: [protected]
Transaction status: [protected]

Kindly look into matter and help in getting refund...

Dear sir
I was traveling with my wife on samta exp 12807 from visakhapatnam to h. Nizamuddin-nzm on 28 jul 19 with my ticket pnr [protected].
The food vendor of this train was overcharging for food. I have given order for standard casserole meal vegetarian food with price 50/- but during delivery he asked me to pay 120/- but i refused. Then he told there is no 50/- rupees khana in train. When i told him to bring menu list and...

Dear team,

This is to inform you that, irctc service is very pathetic and poor, i am done transaction on 15th july 19 for ticket booking, amount debited 1470-/from my bank account and i cancelled my ticket from irctc application show amount is refunded but its still not refund by irctc. Amount 1405-/ to my bank account. Please refund my money.

When i try to contact irctc they hold me 30-1 hours no one pick...

Dear sir/madam

My account has been suspended, i don't know the reason.
I am using this account from last 2 years.
As per my knowledge i have not done any thing which is illegal or unethical. I don't want to lose this account.
I have all my journey records with this account, this account is also associated with my mobile number and my personal email address.
I don't want to create another account....

I've booked the tickets for to and fro, and both got cancelled due to some reasons.
I haven't received the money yet to my account.

Ticket details
1)
Transaction id: [protected]
Pnr number: [protected] train no: 12245
Train name: hwh ypr duronto
From station: howrah (Hwh) to station: yesvantpur (Ypr)
Date of journey: 18-jun-2019 class: 3a

Date of booking:...

Hi team,

I filed tdr for the train running late for more than 3 hours and even though we didnt travel by it, the claim was rejected with the statement : "as per chart, the passenger has travelled".

Pnr no. [protected]
Train no.: 15602

As the train was running late by 7 hours, i booked tickets in another train (Brahmaputra mail-14056) on the same date and travelled through that only.
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Transaction id: [protected]pnr: [protected]
Train no./name: 12604 / chennai exptransaction date: 25 jun 2019
Hyderabad decan (Hyb) mgr chennai ctl (Mas) refund status: refunded
Cancellation/refund id: [protected]bank name: rupay card (Powered by kotak bank)
Booking amount: 1531.47refund amount: 1350.0
Refund date: 26 jun 2019
Boarding station: hyderabad decan (Hyb) reservation upto: mgr chennai...

Pnr: [protected] transaction id: [protected]s. No rfnd amt status settlementid receipt number actual refund date remarks rfnd type bank refund txn id1 1260.0 refunded [protected] 17-jul-2019 captured refund for cancellation[protected]

I made the payment through axis bank debit card. They are just monitoring the dispute and doing nothing to help me. Please help me to get this money and settle this dispute....

Hello,

Money debited but ticket not booked.
I tried booking ticket money got debited and ticket is not booked it is showing pending from bank end kindly resolve this

Transaction id [protected]
Transaction date : : 21 jul 2019

Train no./name: 18519
Quota: genreral
From: kazipet to hyderabad
Booking date: 21 jul 2019
Vikalp status: no
Boarding...

I booked a ticket on 18th june, pnr number [protected], and canceled it on 11 july, i got mail regarding refund (Pnr number [protected] /irctc transaction id [protected], an amount of rs. 1290.0 has been processed as per below details:
Date of cancellation of e-ticket/date of failure of e-ticket booking:11-jul-2019
Refund processing date:14-jul-2019
Refund amount:1290.0
Refund reference no:[protected])
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Please arrange for refund for the following transactions for which ticket bookings were failed but amount deducted and not yet refunded. Details are given below:

1. Transaction id. [protected]
Transaction date: 23 jul 2019
Transaction amount: rs. 7220.98
Ticket: durgapur to new delhi (Train no.12313)
Failure reason cited: no response from bank

2. Transaction id. [protected]br...