Luminous Power Technologies Complaints & Reviews

I had complained about luminous inverter since "19 june 2020". luminous complaint no. [protected]
but no solution has been found yet. i called luminous care several times . there will be only one answer will be done.
now my mobile number is not able to contact luminous care .
please tell me what i do now sir...

I email from 1 June to till now but still haven't received any positive response from luminous care...

Mera amaze invater krab ho gaya h mene costumer care pr call kre likin koi response nhi mila.....

I have been trying to register a complain since many days but neither the call center doesn't answer calls or their app doesn't provide otp to raise a complain.

Very poor after sales service & product durability. I feel like i shouldn't have brought the product....

ORDER # [protected]
Vendor ID #1106198

I ordered and paid in full for the UPS 900 VA about a week ago. They wont respond on the order status. I surely started to believe that they have neatly cheated me and now wont respond when asked about order status. Frauds do not go long way but working hard and earning legitimately does....

We purchased a luminous invertor through amazon in oct 2019 and after that it has been mended by 4 times and again not working... It is in warranty so it should have been replaced inspite of such bad usage in just 4 months it had complaint already 4 times. The product is defective even as per the mechanic who came for checking the invertor last time....

Last 1 month before i was give luminous battery for replacement purpose to the supplier but at till date i haven't received replaced battery from your side. Due to this i am suffering from lots of problem & also i am not satisfied from your service. I request please provide me my replaced battery as soon as possible... When i contact luminous customer care no. Customer care agent is not take properly response....

Batery full but only 1hours use after ded...

Dear sir.

I bought an invoice of luminous form loom solar company online,
Model nxg 1400, which does not work properly,

I have informed the company many times about this whose complaints number is [protected], [protected], [protected], [protected],
But my problem is not over yet,

I want my money to be returned to me if it is not we if it is not well,
And take the prodduct....

Sir i have complained several times to costumer care, they send only one technician suvendu swain and he is not responding at all. First time he visited taken my warranty card and said i will repair in my level. After all after several complaints by the company he is not responding even not receiving my call. My complaint no [protected]
[protected]
[protected]
[protected]
Pl help...

The display of my 8 month old zelio 1100 plus inverter went blank and i raised the complaint on 29/1/2020. Until today, that is 18/2/2020, they have not even visited my house nor responding to any of my calls. I have called the customer care multiple times and every time they say that they have escalated the issue but i do not get any response. The compliant ticket is being closed without resolving the issue and they do not have the process...

Sir gd evng
Maine ek luminous ka inverter aur battery buy kiya tha 02/feb/2019
Battery 120ah ki h pr wo backup nhi de rhi h
Agar main 2 bulb use krta hu tb wo 12hrs ka hi backup deti h jabki pahle
36 hrs ka backup deti thi
Maine pahle bhi complaint dali thi jisme meri battery ko luminous care wale lekar gye the care ranchi jharkhand walo ne return ki aur bole ki battery thik chalegi ab pr battery abhi...

Bought the inverter with the condition that delivery and installation will be done on the same day and that is what sales representative “lokesh” promised. Now after the order has been placed no one is reachable, they either are not taking my calls or just disconnecting. Even their distributors in bangalore are also not reachable now. They are just making fool of the customers by making false promises and looting the money out of customer...

I have purchased new inverter on[protected], from the month of september i have been facing problems with the inverter. It is discharging in only one hour on a single use of night bulb.
I have also registered my complaint and had a visit from the engineer but did not get any satisfactory feedback.
It's my first experience with luminous and it's getting worse.

It's my humble request to replace the inverter otherwise...

Good day engineer, am from nigeria, i buy your tubular battery of 220ah from simbal, december 15th 2019 in nigeria but if is fully charged and is at 14.4v but if i on my luminous inverter the tubular battery voltage goes down gradually to 12.3v withing 20minuet with just 35watt load and remains, have checked the water level is ful. So pls what can cause it?...

Sir
Luminous power technologies pvt. Ltd.
C/o kushne + nagaland pvt. Ltd. Cinema no. U74899dl1988ptc032019 no. 10/2e, 2b, porch athipet utrukottai. Thiruvallur district chennai 600055 gst - 33aaacs3561k1ze date[protected]
Sir we are load from gagret in himachal pradesh to chennai and chennai staff for unloading have much distervance about unloading to drivers because some trucks have no any reporting date writing on...

Dear sir
I ordered luminous 220ah battery from luminousindia.com at 28 sep 2019 but i cancel this order due to company say i not deliver this product in your location. I cancel this order on 06 oct 2019 company say refund amount refunded to your bank account in 7 to 10 days but this amount is not credited in my account. I contact to company by toll free number he say i initiate refund amount you contact to bank but i contact to bank...

I had made a complaint 3 days go to visit an engineer because my inverter is not working, then got a call from technician and said component of your product is till 24 th then after i called to customer support they said complaint is closed and gave the number of kanpur service center's head. I call him and he spoke to me so rudely, said when ever component will be available then you will get service i want request to luminous that such type...

I purchased an inverter online on their website (Zelio wifi 1100 & inverlast iltt 18048n with trolley) for inr 21, 800 on 15 september 2019, but they have not delivered it so far. I have tried to contact them multiple times over their chat helpline, but they don't reply as soon as i ask about the order status. The helpline numbers listed on their website also don't work. Looks like a completely fraud system. They were very very prompt when...

I have purchased one luminious battery having its model no - - iltt 24048 12v-180ah vide serial no - - b5f435e1512004 on dated[protected] from modi footwaer, near bus stand ramnagar (J&k)-182122 a few days ago i have got a problem in functioning of battery (Battery heated with very less backup), so on dated 07th of august 2019 i called luminious toll free no[protected] and book complaint regarding above issue vide complaint no - [protected]...