Luminous Power Technologies Complaints & Reviews

Sir/madam,
I have registered a complaint in luminous on 26th april 2016 regarding ups issue still now no one has call regarding the issue from their side. When ever i am calling they are telling we already escalate this issue to your region please contact them, but i tried to contact them they are not reacting. So, that please try to solve my issue as soon as possible....

Dear sir/madam,

I had purchased luminious inverter (Tez smart plus 1075v + battery i.E. Tez 1818) from m/s. Harish enterprises, sultanpur (U.P.) vide invoice no. 1911 dated[protected] with 2 years warranty.

The inverter is giving frequent problem and battery is not giving backup since its installation for which i made following complaints to luminous:-

Complaint no.[protected] dated[protected];...

I had purchased luminous ceiling fan on 27.10.14 from vendor lakshmi enterprisess, jaipur. Last 2-3 month fan is some sound and very slow.

It's 5 wing fan purchased for rs.4000.00. Invoice details as under.
Inv. N o. B7ee47 /14-15/1806 dtd 27.10.14.
Product.Platina para view gd
Sweep: 1200mm
Sr. No.0353
I complained and complaint no.Is [protected] on 03.04.16. So far nobody turned up for service.br...

We have purchased battery operated scrubbing machine of Godrej (Tenant) Model No. T3eEC Water of value 3.15 L in November 2015 with one year warranty. After using the machine for one month, there were a problem in battery which was not charging properly. We have intimated Mr. Mohit Walia from whom we have purchase the machine and Mr. Rahul for the same immediately but we are not getting any proper response from Mohit and Team. The machine...

Your service is so irresponsible and worst because i had already complained three times but your service man dont solve my related problem he was just came and he taken code with me and closed the complain with his self And i still face that problem . So I warned you that you short out my problem as soon as you can do. Due to your carelessness i have all ready loss Rs.6000 . First complain Date 07/10/2015 & complain no. [protected] Second...

I had bought luminous home ups lb 800 va with luminous battery from luminous shop. Till 3 months it was working fine but suddenly stop working i called up the dealer and he send a person from luminous service. He told that the card was not working and replaced it and charged 800 Rs, after another 3 months again the same thing . He replaced it with old refurbised card as he told me that the card is no longer available from the company. After...

I am Kantharaju from Channarayapatna of Hassan District. I got installed 150 Ah Luminous battery and 1050 VA Ecovolt UPS on 30.05.2015, but unfortunately UPS got burnt with in 15 days of installation. I called customer service on 12.06.2015 and registered a complaint but even after a week no one has attended the complaint. On continuous followup they gave me service center number and then got it repaired on 19.06.2015. Whether they had...

Hi, I am Kantharaju from Channarayapatna - Karnataka. I got installed 1050 VA eco-volt UPS from Luminous 15 days ago, but don't know what product they have given, within 15 days UPS got burnt inside due to technical default and not working since 12.06.2015. Same day i had registered complaint with Luminous and they have provided complaint No. [protected] mentioning that the complaint will be resolved with in 48 hours. But as of now no...

I got installed 1050 Va eco volt UPS from Luminous 15 days ago, but don't know what product they have given, within 15 days UPS got burnt inside due to technical default and not working since 12.06.2015. Same day i had registered complaint with Luminous and they have provided complaint No. [protected] mentioning that the complaint will be resolved with in 48 hours. But as of now no one has attended the complaint from Luminous and whenever...

we have complained luminous and opened ticket number [protected], its being 48 hours, no engineer has come to check invertor, which is only 6 months old and in warranty. main problem with invertor is : it is not able to charge battery, we are forced to sit in dark and hot weather when light goes....

i have already make the complaint on 07.01.2015 of our landline no.[protected] but no any solution is provided till after discussion with local S.D.O is not providing the solution and used unbehaviour language with us his name is sanjay kumar diwakar Mob-[protected]. and said directly i will not make resolve your complaints what can you do.so this is not a way to talking we are corporate customer....

I bought a luminous inver 875 va from Rajeev Electrical, wz-241 gurudwara road raj nagr -2, palam colony new delhi -45 0n 30-aug -13, since 29 september 14, the problem has started, not charging, on -1st Oct 14, i have contact the customer care they have log my complaint -no.[protected], & asure that with in 24 hours the complaint will clear, to day on 04 th -October-14, there was no responce, then I again call to customer care no.-[protected],...

I bought a fan on 10th august from the company named luminous model number (kooler 1200 mm ) serial number 15356, i bought it without tested at the shop and when i checked at home it was defected it was not working and making noise while working. i complaint at the company customer care, engineer visited and recommended to replace but nobody turned up to replace i called up there several times but they are not responding. Please help...

Just after expiry of warranty , the battery once again started malfunctioning .After repeated request, the company attended after 3 days on 31.05.2010.

After inspection, they said the battery may be replaced and since it is out of warranty, they can not do anything.
The luminous battery is worst and the company service also very useless.
How come a battrey gets defective in 19 months ?
The company...

Thank you Luminous team.
The after sales customer care service at Luminous has been of great help to me. When ever I have called up your customer care, my issues have been addressed in a very polite, yet professional manner. I must admit, being short on patience, I tend to get angry quite easily. However, the customer care people have not only managed to clear all my doubts, but also helped me with trouble shooting in the past. Their...

Hi,



I purchased an inverter from your company and it was working well but unfortunately I started facing some service problems in it, due to which I complained and asked for help from your company.

Just want to tell you that your Sales Manager Ms. Neeru Kapoor and her team resolved my problem in a very timely and efficient manner. I am really thankful to your company and the Staff to provide...

I bought luminous inverter and battery with 30 months of warranty on 21st July 2008. There was some problem with batter even before 12 months. At the time of purchase, i was told that if battery is having some problem within one year, battery will be replaced. I logged coumplaints in Luminous and one executive visited after around one week. He said that battery is ok but I told him that I am not getting proper backup, getting only one hour...

Dear Sir

We have a courier pending with you, the details of it are
From :LUMINOUS POWER TECHNOLOGIES, NEW DELHI
To : LUMINOUS SERVICE CENTER
Co R. Sarath chandran
No. 3 Palaniappa nagar 1st floor,
Thamirabarani, Vallasaravakkam,
Chennai -87
Ph: [protected]
Docket no :[protected] dated :08.10.08

We need the details stating when we will recieve the courier,...