Luminous Power Technologies Complaints & Reviews

We purchased a 18 inch Luminous stand Fan on 2 August 2019. Recently we noticed that it is swinging and we lodged a complaint on 18 August 2019 through their Customer Care help line no.[protected] and our complaint number was registered as [protected] . A person visited and found a fault and assured that it would be rectified by replacing a part. However, no action has been taken till date in spite of several reminder calls to their customer...

We purchased a Luminous Lumaire Underlight Wine Red 3 Blade
Ceiling Fan on 11 April 2019. Recently we noticed that it is giving unbearable noise and we lodged a complaint on 7 August 2019 through the Customer Care of Luminous India through their help line no.[protected] and our complaint number was registered as [protected] . A person visited and found a fault and assured that it would be replaced with a new one. However, no action...

Worst customer care support i have seen in my entire life.

Its already 48 hours passed, more than 25 calls with customer care.

Everyone said - "sorry for inconvenience our engineer will call you" that's it. No one call me in, no visit, no response.

On showing rude behaviour - they are now providing different numbers to contact customer service.

When i call to them they said they...

Its been more than 2 working days after complaining regarding the inverter problem. No one from the "luminous" service centre has reported to the house for solving the issue.
Since the inverter is not working we are facing problems because of frequent power cuts.
This is not the first time we are getting poor service from the "luminous" company. Before this incident also i suffered a lot from getting service from their local...

I have purchased a battery (model no LETT 18000 12V 145AH and SL. NO - KCG279E1521579) from local market shop on dated[protected] and same is under warranty of 42 months.
My battery is not working properly from few days. It is showing full charge within 1/2 a and discharge within the next 10-15 minutes with one celling fans. Earlier it was given back up for 3-4 hour with 2-3 fans.. I have checked the battery with different inverters...

I purchased battery from the dealer since it has the warranty of 48 months but it it's starts to fluctuates after 8 months it doesn't supply appropriate voltage although voltage is bit low .I called up many times to the Luminous customer executive but no any executive take calls although I wrote on their official FB, Twitter page although I wrote on email discussing my issue but no response from that side they can't even try to connect with...

I have recently purchased a luminous Raptor fan from a offline store in Chennai, But it stopped working properly with in a week time. I have called the Luminous customer care to do the needful as I purchased under a 1 year warranty. Despite of several calls to the customer care in last one month, no one from Luminous turned up sofar. Everytime they say that Electrian visit your house tomorrow if you call customer care, but no one turns up.br...

I purchased the livguard inverter 12v 220ah it2266tt battery from the electro power corporation distributor in pondicherry, he sold the battery at higher cost compare with local dealers in their area around rs. 1500, eventhough he is distributor he sold the battery at higher cost, i think i am the first person to purchased their brand 220ah battery in pondicherry, i don't know why he sold the battery at higher cost compare with other local...

Worest service from luminous support. Regarding my complaint no. ([protected]) which is past 15 days.
I have raised a complaint on 20rd march but till today there is no response. I have called them more than 20 times but they say will solve but nothing is working.

At the time of complaint, they said issue will be addressed within 24-48 hours. It's been more than 17days, no response. My battery is in warranty and they...

My luminous battery covered under guarantee period, i have complaint service center due to battery backup very low. But service centre no responding, his works only harassing customer. I want replace my battery at the earliest.
If so, i shall be highly obliged
Thanks,
Name - aman kumar
Mob. No. - [protected]
City - bihar sharif
State: bihar...

I had purchase a luminous battery before 2 years on 19.04.2019. This battery covered under guarantee period 3 years but this time luminous battery have problem low battery backup. I have complaints 2 times but service centre no response and no solution of my battery backup.
I want change my battery at the earliest.
If so, i will be highly obliged.

Thanks,
Mr. Aman kumar...

Order #[protected]. Ordered an inverter and battery combo on 20th february 2019. It has been over 8 days now but the order has not been dispatched nor there is any help provided to know when the order would be delivered. One of the most pathetic online shopping experience till date. If you guys cannot promise what you have committed, please cancel and do refund. I am tired of calling the customer care number that does not get connected at all....

I have not received refund for my order no.[protected]. Even after several requests, i haven't received refund. I was charged rs.5799 when its price was rs.5555 at the time of purchase and i was also assured by customer care executive with mobile no. [protected] of rs.500 which was applied in my order. I have purchased a zelio 1100 (Rs.5555) and luminous inverlast 220ah (Rs.20600) and a trolley (Rs.1490) and total of all this item according...

I have raised a complaint on 23rd dec but till today there is no response. I have called them more than 100 times but they say will solve but nothing is working.

At the time of complaint, they said issue will be addressed within 24-48 hours. It's been more than 96 hours and there is no response. My inventer is in warranty and they are responding to my calls after multiple calls also.

How can i take an action...

I had purchased luminous zelo 1100 + inverter in april 2018. It started giving problems right after installation and the service centre is fully useless. The customer care desk is fully out of sync with the service centre and does not know when the issue will be resolved. Had i known about this kind of after sales service, i would have never purchased inverter of luminous....

I was having issues with the ups inverter from the day 1, and even after several complain no one turned up to help and resolve the issue. Their customer care officer mr. Ayush arya as confirmed by him is saying the system is down and they cannot help at the moment. Its more than 6 days now. My complain no is [protected]. The customer care is pathetic and not at all helpful....

Respected sir,
I would like to inform you i purchase a solar controller 20 amp in june 2018 but the product not working i complained and wait for new product. After 1.5 month company provide me new product but not in working mode then i complained again. Same time period taken for receiving new controller.
So current situation is company provide me 3rd time a defective piece (1.5 year old manufacture date) which is not working.br...

Dear sir/madam, i had ordered a battery of an inverter on 17th august, 2018 at online shopping website i. E, luminous india sales which was secured by https (Hypertext transfer protocol secure). Still now, i did not receive the product at my home. My order no: #[protected]. Product details:red charge-rc 18000 tubular battery (150 ah). I had telephoned their executive numbered [protected], but they had deaf ears that they could hardly take my...

Company name :- luminous type:- battery date of purchase:[protected] under warranty: yes serial no.:-95g306e1510522 model no.:-le568ttv1612v-150h company complaints no:- [protected] amount :- 13, 500rs
Problem details :-as per consumer he has purchased a battery, he was facing some issues in it, so he contact to the company but did not get any satisfactory response, so he want to complaint about that expected :- want services
br...

I have complain about a eco 750v ups. But even after 48 hours none of the engineer of luminous ev3n contacted me and when i call to customer care regarding this they said we have no idea about this. Please talk to the service center head of your area. They provide me a no-[protected] & and saying her name is sonali. But her no is switched off. I have tried repeated times. They are taking me lightly. I need a fast action...