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Mirraw Online Services Complaints & Reviews

2.9
Last updated Nov 15, 2023
Complaints 575
Resolved
326
Unresolved
249
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Mirraw Online Services reviews & complaints page 26

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S
SandyPkt
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I didn't get my refund yet

Address:Mumbai City, Maharashtra, 400001
Website:www.mirraw.com

I've placed an order and I don't like that product so I returned it to the given address.And I am waiting for my refund almost a month. I've called them and informed about my issue but there is no response from them.Initially they were replied my emails and now they are stopped that and also they are not picking calls.Really disappointing. My Order ID : M[protected] Amount :2099 Placed Order : Oct 25 Received : Nov 2 Returned the...
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Address:Ahmedabad, Gujarat

Issue: Defective material delivered on 9th Nov; It is more than days, but no response to emails on how to return this material and customer care times out waiting for the representative to be free (tried at different times of the day); this happens everyday......
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B
bijenderji
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defective item / no response by e - mail - customer care not picking up phone

Address:121004

Order Number: M[protected] Issue: Defective material delivered on 21th Nov; It is more than 3 days, but no response to emails on how to return this material and customer care times out waiting for the representative to be free (tried at different times of the day) this happens everyday, have any solution for this please help us.

Ruchi Sharma
Cont. [protected]...
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Kirana Veerhu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defective item / No response by e-mail - customer care not picking up phone

Address:395003
Website:www.mirraw.com

Order Number: M[protected] Issue: Defective material delivered on 9th Nov; It is more than 15 days, but no response to emails on how to return this material and customer care times out waiting for the representative to be free (tried at different times of the day); this happens everyday....
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Address:Mumbai City, Maharashtra, 400001
Website:mirraw.com

I bought two dresses but Very bad and low quality material.Dresses are not same as shown in the pictures on website.In the details they wrote semi stitched dresses but all things are unstitched. Shalwar, qameez, lining, every thing.On blue dress they showed cut work and embroidery on whole frock but it's only on front side and nothing on back side. This is total wastage of my money.Refund my money.I don't need these stuff.This...
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Website:mirraw.com

Hi, I am complaining about Mirraw.com. I ordered some products on November 6 th, order# MM[protected], for $132.02. I received an invoice that, Mirraw charged $132.02. Then when I checked the status, which is on the 17 th ( 11 days later) it was misleading, says NEW, which means the order not processed yet, so I emailed twice to get an the status information about my order. Then there is no response. I called paypal and paypal blocked the payment,...
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R
ramyanavi
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bad Service Lost Money did not get the order i placed and the Mirraw customer care don't even bother to respond to the emails

Address:Mumbai City, Maharashtra
Website:Mirraw.com

I had placed an order for the Cyan embroidere...- 11012 Salwar Semistiched, the Order Number was M[protected] on 4 Nov 2015. The Estimated Date of Delivery was on 12 Nov 2015. When i go to track your order i see that the Order status is Completed. BUT I HAVE NOT RECEIVED MY ORDER TILL DATE on 20 NOV 2015, When i try to track on DTDC Courier website the tracking number is wrong which provided A3353 Which is not a complete tracking number.(Ref...
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B
Bidisha Mullick Kapoor
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product not received no response to queries (order M342785384) want my money back

Address:Mumbai City, Maharashtra, 700106
Website:www.mirraw.com

Mirraw team, It is heights of irresponsibility fro your end. I suppose this season you have tried to gobble up more than you could. I have been a steady customer who actually received goods right in time. But with my order M[protected] the story is very very different. I had ordered a designer lahenga which i really loved and requested for availability. On receiving your mail that the product is back on racks, i immediately purchased...
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N
nehasaugan
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product not received. Refund my money

Website:Mirraw.com

I want my money back for order no. M[protected].service is very bad.even phone calls are not received by MIRRAW.COM....
+2 photos
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D
dssandhu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Damaged product found.....

Address:Mumbai City, Maharashtra
Website:Mirraw.com

I received my necklace in India and brought to US and found it broken when opened on Karwa Chauth It is total waste of my time and money, they refused the return or refund due to their 7 day policy. In my situation there was no way to revert with in 7 days, I trusted and opened the packet when I wanted to use. I explained my situation but customer support did not understand. Therefore, be cautious when buying anything from this...
+1 photos
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V
varsharma08
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Suit/refund money on returning product

Address:Surat, Gujarat
Website:www.mirraw.com

I made a purchase of ladies suit from mirraw.com. the order No. is M[protected].
i didn't like that product just bcoz that was not look like on picture so i returned that and that was deliver there on 5th october 2015 that was within 7 days of purchase. even i provided them recipt also. and when i ask them about refund money they told me that they already transact money. then i told that there are no any credit in my accout .after...
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Pandey Pratibha
from Agra, Uttar Pradesh
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The saree which I have ordered was different from that one which I recieved

Address:Ghaziabad, Uttar Pradesh
Website:Wwq.mirraw.com

Hi Mirraw is a fake site I have order two saree from that I have received only one and that also not the same one which I have order o drop a mail to helpdesk they are not resopnding no I can't understand where to log complaint and how I will get my money back I am having loss of 2000 rs and suggest every body not to purchase any thing from this site...
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S
sudipto07
from Delhi, Delhi
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Total mismanagement

Address:Mumbai City, Maharashtra
Website:www.mirraw.com

I had ordered for four items on 22/9/15 under the order # M[protected] .Out of four I have received the necklace Sukkhi Stunning Hearts Gold Plated CZ Three String Rodo Light Necklace Set Marshall Arts (Sukkhi) set which is awesome . The second product I have received is Design no. 16.706...Rs. 700 chaahat fashion jewellery which is defective. I was told to return that through courier. I don't want to go through the unnecessary botheration...
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buvaneswari_shree
from Delhi, Delhi
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Lost money

Website:www.mirraw.com/

Mirraw.com is a scam when it comes to item quality and refund of money. Dont buy anything from mirraw. mirraw dot com is a complete fraud online shopping site. I had purchased a saree woth rs. 899 (photo attached in this mail) . the saree doesnt look the same. Colour is very dull, material is worst and looks like an old saree. They show you something else online and will send our some other stuff that will really not match with the real one....
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Priyadarshini Anandaraj
from Bengaluru, Karnataka
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Amount not refunded

Address:Bangalore, Karnataka

Hi, I ordered and returned the product (M[protected].I have sent the bank details also more than 3 times to mirraw team.It have been more than 20 days yet my refund is not done from their side.Am frustrated calling your customer number which never gets connected or none pick the call....
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A
Ananta K
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud online site - Please don't shop here - I lost my money here - worst place to shop

Address:Mumbai City, Maharashtra

MIRRAW is a fraud company ...AWFUL Experience shopping with Mirraw, MIRRAW is a cheating website...please don't shop here, They are big time cheaters. MIRRAW is a cheating website, Please don't shop here. They cheated me. I bought an item and cancelled in 24 hours, they did not refund the whole amount. They cheated me. I am writing this so no more people get cheated by them. Tried to reach them about this through email and phone but...
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dr varneet
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor quality of saree received, want money back

Address:Amritsar, Punjab

Hi team, order no.M[protected]. i ordered a saree on 29-08 which i received after calling so many times to your team, giving me false information everytime i called. it was an horrible experience. the product was not delivered on time. Finally i went to collect it from courier office in my city. the quality of saree is so poor, even my maid will refuse to take it. your company is big fraud. on the site, it seems the product is so superior...
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J
Jysri#12345
from Delhi, Delhi
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Half products were delivered

Address:Hyderabad, Andhra Pradesh

I ordered 11 salwar kameez suits oh of which I received only 4. And when I call they are not responding. My order Id is M[protected]. Please see that my products are delivered . When it rack it says transit or delivered . But I haven't received it....
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Usha Iyer
from Bengaluru, Karnataka
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Order not received for almost 2 months

Address:Mumbai City, Maharashtra

I placed this order on July 2nd. This order has exceeded the time limit stipulated by the contract. I am now in a state where i have not received the order and cannot even cancel it. The response from the Mirraw team has been pathetic and all i hear is "We are looking into your issue and will get back shortly" I am shocked that the number of attempts to contact me were numerous when I had some items in the cart. After placing the order...
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R
Rekha Panicker
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product not shipped on time

Address:Pathanamthitta, Kerala

My order number is M[protected]. I have ordered two anarkali churidars on 27th July 2015 and the expected delivery date was 12th August. I have paid the stitching charges also. I stay abroad and is in India up to 15th August. I have given my address and phone number in India for shipping. Yesterday I sent an email to mirraw and they say that it will take another 4-5 working days to ship the items. I am disappointed and worried that the products...
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