Claimed

Mirraw Online Services Complaints & Reviews

2.9
Last updated Nov 15, 2023
Complaints 575
Resolved
326
Unresolved
249
Quick Links
Statistics
Share
Contacts

File a complaint to Mirraw Online Services

Having problems with Mirraw Online Services?

File a complaint and get it resolved by Mirraw Online Services customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Mirraw Online Services reviews & complaints page 27

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
J
Jana Ferencikova
Report
Copy

No money no product

Address:Mumbai City, Maharashtra

Mirraw is a fraud and they don't want people to know Ordered twice, first time two months ago. Ended up with no money and no product. Complained via email, website forum, but received only automatic messages about somebody getting back to me and issue being forwarded higher... Still no result. Then complained to their Facebook page and they removed my complaint and blocked me off!!! You can't even voice your honest opinion with these scammers,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Mumbai City, Maharashtra

As I have been scammed by this face company, I complained on their Facebook page. Calling, emailing or forums on their website was all ignored. Facebook is the only place they replied. Unfortunately I have noticed they remove all the negative feedback posts and keep only the positive ones (not that many of them though). They even blocked me from posting there as I started a conversation with another scammed customer. Online business...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
J
Juthi Hanif
Report
Copy

Not allowing refund

This company is a joke. I place my order on June 27 and got it on the 17th of July. I had to literally email every single day for them to finally reply to me and keep me updated about my order. Upon placing my order, I was informed that I should give in my sizing which I went on to do, but one of the links they gave me didn't work and so I sent them a email. I tried calling them too, since I live in the states I have to buy one of those internationally...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jana Ferencikova
Report
Copy

Online fraud

Address:Mumbai City, Maharashtra

I have ordered a blouse on 17/05 in value of £20 (M[protected] It was too big, returned it via Royal Mail (international tracking LB[protected]GB). It was received 01.06. Demanded refund but communication was cut for two months. After several complaint on their Facebook and website they returned the money and blocked me from posting in the future. Ordered second time on 29/06 (M[protected] in value £77. Parcel has not arrived. Demanded refund....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
J
Jeetender Yadav
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount deducted & order did not placed

Address:Ambala, Haryana

I placed an order which has not been confirmed by Mirraw however they have deducted the amount for 1085/- against Transaction number - 75136945180000005638942 on 28/06/2015. I called several times to you guys & you deny it now i am also sending my Statement Attachment from Standard Chartered. Either response on below or be ready for the consequences. Please find the attached JPEG image for the statement with Transaction number claimed...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Sir, This is to bring to your kind notice the unfortunate episode I had with Mirraw.com. From the reviews that I read from the facebook page of Mirraw I am pretty sure you might have already received multiple complaints against this e-commerce website. Please help me getting the refund amount from Mirraw for the unfulfilled order. I strongly believe that I should also be entitled for a compensation for all the trouble that I have went...
+8 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sarfu85
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No refund - order number M887437563

Address:Mumbai City, Maharashtra

I ordered for a peach color anarkali, but i got shipment of another color & dress and paid 1150 / - after that i returned back that product by doing courier address that mirraw provided but still amount not refunded from them. So many times contacted to their customer care, even though no answer. So please help us regarding this....
+9 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sarfu85
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mirraw.com-didn't refund my money

Address:Mumbai City, Maharashtra

Hi, I had purchased an peach color anarkali from www.mirraw.com, They send different color & product, i couriered back them the article, they are not replying for mail. their email id: (ekta pandya) [protected]@mirraw.com. I called their customer Representative ( suraj) he said he will request my refund further i will reply soon. I am waiting now for last 12 days for his reply, they are not even pickings calls. Please help. Regards, S...
+5 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Preety Rai
Report
Copy

Irresponsible

Address:Ghaziabad, Uttar Pradesh

mirraw is completly fake side. i ordered a saree of rs 1500. i got saree after 1 week and its stuff is like sit. i called to customer care to return that saree. they told me that they will send me source to revieve saree.. today 2 month have been completed. no one came here to recieve saree... and i gave that saree to my maid. plz plz plz this is my humble request. do't turst on mirraw.com. this is fake side....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Roseb
Report
Copy

Damaged products

I ordered 2 lehenga son, 1 pair of anklets, Saree belt, bridal set. I decided to return 1 lehenga back, emailed team mirraw - it been almost 1 week no reply...I received damaged lehenga with black stain marks all over and broken anklet, emailed them - no reply. I have emailed them twice and have not heard anything as of yet. HELP!!...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
malmunchkin
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

order since 24.06.2015 not yet finalised

i placed an order during khamaal dhamaal, up to date, i dont have my order. yogita sakpal makes empty promises to call me, sent over 100 emails to this pathetic organisation, no respect, or common decency to respond to emails, why advertise, when you cannot deliver?? l totally disapointed, i advised on the urgency as well, and they just dont bother to respond.....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sruthi Thyvalappil
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Did not receive the order

Hi, Order number : M[protected] I am really disappointed with online ordering site Mirraw I ordered one anarkali salwar and Saree on 08-Jun-2015 and Expected Delivery Date was[protected]. I called to customer care on 09-Jun-15 to tell them to expedite the order as it was important for me and they ensured that I will be receiving the items by 28-Jun-15. But i did not receive the item till now. Today (01-July-15, 4.30PM) when i called to...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
Nithya Poovannan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cancellation within 24, Order placed yesterday at 1.00AM (GMT +2) to be canceled today at 2.11PM (GMT +2)

Address:Mumbai City, Maharashtra

Hi, I have placed an order of two sarees yesterday night from France at around 1.00Am to be delivered to an address in a chennai, and after the payment I have received two automated generated mails from Mirraw stating that the order was cancelled and I had to retry placing them again which redirected me again to the PayPal website...after once again paying for the same 2 sarees (Nitay Fashion)...it was in the course of being processed...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
subis
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

WORST WORST EXPERIENCE,Lost my money - got a damaged old sareer - what you see in the website is the one which you receive.

Address:Chennai, Tamil Nadu

Hi Team, Order number - M[protected], I made a online order of 2 sareer (below email), yesterday received one sareer (White sareer - Bikaw) in cash on delivery. When opened the courier, found that the sareer is damaged.See below a) There is two piece of sareer and both doesnt match the same colour. b)The blouse was white and golden in your website but the received one one is black blouse (material) c)I am sure its not new materialsareer,...
+5 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jothibabu
from Pammal, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order number M814801608 gets cancelled automatically but amount gets deducted in my account

I have ordered AMBAJI SAREEE which cost Rs.215/- on 25th June 2015. I dont know why the order has gets cancelled but at the same time my amount has been deducted in the specified account.. Neither revert me back my money or deliver my product in a good condition to the given shipping address...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
M
MathiP
from Angamali, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PRODUCT NOT DELIVERED

Address:Erode, Tamil Nadu

Order Number: M[protected] Ordered on: 03 Jun 2015 Expected Delivery Date[protected] Item : Brown printed cotton saree with blouse Saree Swarg Quantity: 1 Status: DISPATCHED Courier:Delhivery AWB:[protected] But the product is not delivered to us....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
salmamuneer
from Gulbarga, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Reg:Money not refunded

Address:Bangalore, Karnataka

We ordered for a Saree but we got shipment of black jeans of COD[protected] and paid 1428/-.After that we returned back that jeans by doing courier to mirraw but still amount not refunded from them.So many times contacted to their customer care, Even though NO answer.So please help us regarding this ....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Seasonique
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unethical behaviour

I paid for my two items for amount of $188 on 5/1/15 and just got an email saying they cannot do the order because of defective material. In the meantime, they send me numerous emails about payment not received (where paypal showed payment in my account), having problem with stitching etc. I have spoken to them numerous times, asked for a return call, speak to a manager but got nothing but emails and the emails didn't seem consistent, such...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sudhin Debbarma
from Delhi, Delhi
Report
Copy

Ordered item not yet been received.

Address:Dhalai, Tripura

Dear Sir, I am Sudhin Debbarma, from Ambassa, Dhalai District, Tripura, I was placed an order vide No.M[protected] for 1(one) Salwar Suit Set to your company. It was declared that the item mat be received within 2th May 2015 (approx. date). But till date I am not yet been received my ordered item. In this regard, I was tracked my order which DTDC tracking number was sent by you in everyday. But the status is same in everyday. The ordered...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Msharma001
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non receipt of material ordered

Order no. M[protected] placed on[protected] and material despatched by DTDC under ref no. A31674285. This was never recd and after many follow ups they say it has been delivered DTDC status also shows material delivered. There is no check whether the material is delivered on correct address or not this is the way DTDC works and Mirraw also does not check the delivery status we have to follow up for non receipt and they keep saying it has been...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy