Morphy Richards Complaints & Reviews

I have purchased a solo microwave of morphy richards model 20 ms two and a half years back. Now the product is out of warranty.

This product is of very low quality. After warranty its body got cracked and get rusted which is very dangerous. Few days back it got sparked and fused and the front glass also broke because of this. Any mishappening could happen. Now your technician is saying that the body of microwave get painted....

The OTG is not working. Kindly send us a technician to help fix the machine.

We are unable to turn on the machine. Looks like an issue with the electrical components. Please arrange a visit before Friday this week.

The issue has been persisting for the past several months. We have called the helpline but received no response.

The machine is an integral part of our kitchen setup and without the...

Dear mr. Srinivas,

Im writing this email to bring to your attention how the customer service department of morphy richards india has handled the complaint very poorly and without any ownership or followup.

I initially made the complaint under
Call id : ban[protected]-1 dated 21 november 2018 where i reported that my water heater had a problem.
The service agent arrived at the location on...

I have product iron super glide of Morphy Richards and its in warranty( Invoice attached).
I do have register complain on 17 Nov 2018 about product not working. they give me a complaint ref. number (DEL[protected]-1). and told me to wait as complain will resolved within 3 working days at your door step.

Nobody contact me till 20th Nov. On 20th nov they give me text.

(Dear Customer, Ref Bajaj Electricals...

I bought a toaster of murphy richards. Its body got cracked just after first use. I logged a complain. Waiting since last 20 days to get it resolved, every day ser vice centre team told the person will visit today, but till now I am waiting for him to ractify the issue.
Additionaly they have closed my complain within 5 days without resolving it.
Very unprofessional and pathetic customer care. Think twice before choosing murphy...

Complaint raised with mob no.[protected] assigning cause of problem is not heating up to the standard temperature is not resolved .Your technician returned back without resolving the problem.He shows egnoranance to resolve the issue.whereas Your reply the complaint resolved is false and forged.As not code of completion handed over to him, as he did not attained the issue.relook the problem ....

I bought a morphy richards mwo 25 cg (200 acm) microwave oven, and on 17-10-18 i had given request for demo against request no. Del[protected]-1.
Today i received a call from no.[protected] and come to know that my demo request is cancelled b`cos i am rescheduling the appointment again and again.

I had never seen such a worst customer care and morphy richards service provider and their staff, who are big lair`s...

My complain id is 15511544. Last year i purchased geyser salvo 25l. And this is my third complain for replacement of heating element, because of leakage. The complaint attended this time asking me to pay charge for magnesium road in heating element.in my last replacement, he replaces the heating element without magnesium road and didn't inform me regarding that. After 10 days only the leakage starts again.

This time when i...

My food processor stooped functioning so i called your customer care number and an executive came to my place suggesting to change the motor and took 250 rs as service charge as the machine was under warranty and the motor was free of charge

It had been a week without any response from your syd
I called n called n called n dailg new excuses vame from your syd
Height of irresponsibility and unprofessionlaismbr...

Sir
It is requested that we have bought morphy richards food processor from croma store chandigarh in october 2017. The processor bowl of our food processor is not working. It is under warranty. Please do the needful for its repair and send the engineers / mechanics on our home address afternoon of any working day.
Regards
Shamsher
H no.4064b sunny enclave khararmuhali punjab
Pin 140301
Phone[protected]...

Dear sir/ ma'am,

Refer to my complains number mentioned under -

(I) complain number[protected] dated 06th aug 18
(Ii) complain number[protected] dated 11 th aug 18
(Iii) complain number[protected] dated 18 th aug 18

Would like to inform you that i have purchased one in number morphy richards juicer few month back, same is under warranty, the day product was purchased from very...

Complaint no-noi[protected]-1

Dear team,

Call is closed without resolution. Please look in to it and understand customer issue.

I have logged this complaint 10 days ago.

Now they are saying that they called me and i have denied them to repair my gyser. They are telling a lie without talking to me.

This is very frustrating as a customer.
Regards
Parveen...

Complaint no. Del[protected]-1 dtd. 17th july 2018 &
Complaint no. Del[protected]-1 dtd. 20th july 2018

With huge regrets i am writing this complaint & feedback for such a renowned brand – “morphy richards”
I had bought one morphy richards otg 52 rcss vide invoice no. 302-r-si 2789 dtd. 20.5.18 from vijay sales – lajpat nagar branch.
Incidentally we had gone immediately next week after...

Hi,

I have purchased a Toaster & grill of Morphy Richards from Flipkart and after one year o[censored]sage the non-stick coating came out, after complaining on customer care, I got a all from Supriya Sales and Executive said we don'y cover non-stick Coating in Warranty and you need to buy new plates for 880 rs.

Morphy Richards after sale service is pathetic and they are charging high amount for spare parts even though...

Most pathetic customer service... I have been trying to get an issue fixed with my toaster for last 9 months, to no avail. I have raised multiple complaints on call centre, the calls automatically get closed without being attended.in few situations, when it was attended, after escalation, the technician does a fix, which comes off after just 1 use. I am told by call centre, that they can only take a complaint, but they cant take my feedback...

I have purcahsed superglued steam iron dat was creatiing so much problem again and again. Den got replaced with new one after so much efforts and pain. Now within 15days of new iron, ds one also having so much problem dat it's not getting on. And always i didn't get service fast but i get service after 1 month always. Why u giving such a bad servuce dat people stop using your product in future. Pleas take ds complaint on urgent basis as i...

Their service person does not turned even after multiple call. Whenever you
purchase a product and invest more money to get a good service and quick turn around time on service request. I have raised a service request BAN[protected]-1 almost 6 days back. No service engineer
attended the call till now.

On every call i get the answer it will be address shortly but even after waiting for 6 days to positive...

When my complaint was not resolved, i called the call centre and was given mr. Narender sharma`s m. No[protected] who assured on 2.02.18 to deliver the dough jar of food processor within 2-3 days. Today on 21.02.2018 i tried to contact him but he has blocked our m. No. Again i called call centre and was given mr ragav aggarwal`s m. No. [protected] but he did not bother to pick the phone. Then i requested through message but no response from...

I had purchased an instance cook on dated 14.01.2018 from sigra big bazar varanasi, when i opened the pack next day the handle was broken then i informed to customer care, they replied that if you are outstation then it does not matter you can exchange the product within 15 days. Today on 28.01.2018 i come at sigra big bazar in order to exchange the product, they had denied verbally & said there is not any provision to exchange the product....

Since last week of december 2017 registerd compaint with customer service center new delhi for repais of my hand mixer many times. Once service engineer visited my home and took photograph of hand mixer model hm02 & promised to come with the requisite part withen a couple of days but did not turn again here till date despite repeated requests. Plese look into the matter & get my hand mixer from morphy richard repaird at an earliest. With...