MTS / Sistema Shyam TeleServices [SSTL] Complaints & Reviews

I am using MTS mobile service and having SIM locked set all is going well , but recently MTS license was canceled for up east and they are shrinking from east but the mobile I have SIM lock and restricted for MTS SIM only. Now I am traveling here and there for lock break because the office at Allahabad is closed and SIM will work up to 10 April as they prior inform me that their license is canceled in up east hence they are shrinking but...

MTS company says that they provide speed of 3.1 Mbps.
I never got such speed. I hardly got 1 Mbps speed sometimes. Their customer executive themselves admit that they don't provide speeb above 1 Mbps.
They fools people and take high amount of charges from them. They provide 2G speed on the name of Broadband service. Sometimes you will get speed even below 2G networks even you were getting full signal. I advice MTS holders...

My MTS Data card number is : [protected] which I purchased in the month of February 2013 with a 30 day money back gurantee if there is any issue and is not rectified within 15 days. I started facing the network issue from 1st day of activation(getting speed of 128 kbps) and lodged a complaint with MTS on 6th March and after calling the customer care more than 10 times aperson came on 12th and forwarded the issue to RF network team and then...

My name is Anand Deshpande and residing in Pune (Pimpri-Chinchwad). I have purchased HTC pulse with a MTS post paid connection on July 2011. At that time their set up in Pune was not intact and they provided me a Mumbai No. [protected]. Last bill was generated in March that was Rs. 587.01/- and also they made a commitment to provide the service up to 10th of April and 15% discount will be given on the bill.

I made a payment...

My MTS number is [protected]. I have recharged my MTS Blaze with Rs.998.00/ 0n 24 Mar-2013. I am getting less than 5kbps of speed. Have followed up with MTS customer care for atleast 6 times. Everytime my call is put on hold for multiple minutes and then they disconnect. I dont know what is wrong with them. It is the worst service provider. Plz let me know where i can register a case against them....

When i planned to buy MTS DATA CARD , mts people called up me , i asked them to show a demo , then if its ok means i'll buy a data card and i gave my address also. they came to my home at 8.30. i asked that person V.Balamurali to show the demo. His number is [protected]. he said he didn't bring the demo card. and he promised me that in this place the signal strength will be 100 % and he showed me his mts mobile signal. i told him...

I have repeatedly tried to recharge my MTS data card online. The money has got deducted each time without giving the recharge benefit on my card.

Repeated complaints yield no results. I have wasted a lot of time and money (the complaint no of the company is metered and not free) on this. Waiting to speak to a customer care person while listening to the repetitive music and the voice that says "your call is important"...

I bought an MTS data card on 13th March 2013
It was activated on 15th March 2013

Data card number: [protected]

So far it is not functioning in usable speed; the speed has consistently been below 100kbps
Firstly, The person who sold the data card is Mr Michael, he came home checked the speed and said that I can opt for a refund as the speed is not touching even 100kbps
But after that he has...

Cust Name: Kanagaraj .L
MDN Number : [protected]

i have been promised 3.1 Mbps speed with my 3g data card but you can find the below screenshot which clearly explains on what i am getting.


MTS is been a huge Headache for me since i signed up, i ordered in on last Thursday within an hour an executive came and dumped device and collected money form me, next day got call from "connect India"...

My MTS MBlaze no. - [protected]

I am using this device since 2 weeks in Ahmedabad but getting net speed too much slow..avg downloading speed is - 40 kbps..its broadband connection [ speed 3.1 Mbps]

this is really frustrating.MTS making fool to its consumers.
I am using Rs. 1000 plan but net speed is like2G connection.
I complained 5 times but got no serious response.

MTS behaves that...

I have launched the following complaint with the consumer complaints redressal council and the department of administrative reforms and public grievances, Govt of India. I have had enough with MTS. The customer care service is of the worst quality that I have seen.
This complaint is regarding the telecom service provider MTS. I use MTS dongle([protected]) for internet access. For the past 5-6 days I have not been able to access internet...

Hi sir,
I am Hariprasath from Tamilnadu - Erode District, Im using MTS Network for the past 5 months. Now i wish to change my network to TATA Docomo. I have tried many times to get UPC code from MTS NETWORK and I have registered my complaints to the customer care executives nearly 20 times.. There is no response from them. They din't gave any valid reason for this delay. I was fed up. Don't know what to do now....

Sir,
I bought MTS M blaze connection in 2700 rs but MTS store keeper did not give me any receipt for this and at the time he did not informed me correctly after 3 months when i called to customer care then they told that my plan is postpaid so i changed my plan from 850/- to 600/- pm but at the time of changing again executive of MTS customer care did not tell me information after 18 days my internet service had been barred so...

sir,
i was applied for UPC in MTS and they provide the same.then customer care contact me about porting out from MTS and i express the reason that my call rates are high and compititive companies are giving me low call rates so i am porting out and customer care representative said we will reduce your teriff plan to 1P/2Sec. i agreed with their plan and permit them to deactivate my UPC.but my teriff plan did not reduced till 17th march,2013.and...

Dear sir,

Mera mane Sandip Pokharkar Thane ( Mobile no [protected] / [protected])

Maine MTS company se HTC Plus CDMA (No. [protected]) mobile liya hai, abhi muze o no portebal karna hai, maine custemer care(955) service center may jake,phone pay complient key lakin koi responce nahi mila balki mobile bechneki offer di,our koi responcibel person bhi javab nahi de raha hai. HTC Pulse CDMA ka mene abhi tak...

I have made the payment of M.T.S bill online from my debit card and it's a fault from M.T.S which shows technical failure and M.T.S customer care executives says u have to make the payment again or else your services will be barred and i'm finding M.T.S outlets Each and every outlet is closed and i'm unable to make payment when i call again in customer care to ask the request to make executive visit my home and take payment...

customer care,


My name sangamesh with past postpaid data card account( [protected] ).I have purchased data card in our office outlet in august-2011 with promising of good speed,you will be getting paid only the data used (not any rent or any extra charges),but after using for 15days i am not satisfied with the speed and i have cheated by the data card seller with fake promise.After that i called to that person for discontinue...

I purchased a HTC Pulse handset from MTS, Anna Nagar Branch, Madurai on 14/05/12 on 12 EMI Basis (on 999 plan)with 1 year warranty. The touch screen of the mobile is not working from January 2013. I complained to the Marketing personnel, Service Engineer. They directed me to a service centre at Madurai.But they refused to service stating the handset has no warranty wich were brouthgt to their noticee by written complaint. MTS has not cared...

i have mts mobile broadband usb prepaid connection. after buying this dongle lots of probelm
arise. like lack of speed,no response from customer care, site not publishing online complain
number,poor customer service,irresponsible reply, balance not shown on stick etc.
but not feasible to purchase new dongle every time to change operator.so i think service will
become good soon. but on the month of feb (23rd) my...

Hi,

I have been trying to port my MTS number to another network for over a month now. Even though I have send a message to 1900 many times, I have not yet received a portability number from MTS. I called customer care many times but their standard response is that it's a technical problem that they don't have control over. It is very frustrating. I have not seen such bad customer service in my life. MTS is the worst...