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MTS / Sistema Shyam TeleServices [SSTL] Complaints & Reviews

1.5
Last updated Dec 13, 2022
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MTS / Sistema Shyam TeleServices [SSTL]
Customer Service Contacts

MTS / Sistema Shyam TeleServices [SSTL] Phone Numbers

Phone
+91 12 4481 2500
39
61
Mobile
+91 91 4515 5155
44
48
Fax
+91 91 3736 6366
+91 91 3716 6166
+91 12 1260 4656

MTS / Sistema Shyam TeleServices [SSTL] Website

MTS / Sistema Shyam TeleServices [SSTL] Head Office Address

MTS Towers 334, Udyog Vihar, Phase-IV
Gurgaon
Gurgaon District
Haryana
India
122001

MTS / Sistema Shyam TeleServices [SSTL] reviews & complaints page 102

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A
amarnathparamasivam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No service though there is validity

Address:Chennai, Tamil Nadu

I am having MTS Mblaze number [protected] for two years. im using to recharge for unlimited 999 plans mostly. For few months due to some reason i limited my use of mblaze device. Last month july-26th i used recharge with 1400 INR for 15GB unlimited plan. Validity period will be until 25th sep . Until first week of september it was working properly. suddenly there was no service. i thought it was due to signal problem so i took device to another...
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M
mustaquim_khan
from Aurangabad, Maharashtra
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Internet Modem Defective/Service worst

Address:Aurangabad, Maharashtra

My Internet Modem is defective since last week. but the service center & office at Usmanpura do not accept their fault. they reluctant to repair or replace the modem. This is the worst service provided by MTS. Customers to be take care of this worst service....
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N
narulaprinci
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MTS Data Card dissatisfied Services

Address:Central Delhi, Delhi

I Princi Narula would like to state that I purchased a MTS Mblaze on 27/07/2012 whose number is [protected] which is a postpaid connection from 27/07/2012 till yet I am not able to use its services because it took 10 days to activate and I struggle a lot for that also I made so many calls for the same and nobody was there to help me and provide me the services I paid for and then with the help of a Delivery boy who delivered that dongle at...
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M
mavericksingh
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non resolution of recurring data card connectivity issues

Address:Gurgaon, Haryana

I use MTS datacard and I stay in gurgaon and ever since the cursed day I bought it, I have spent both my money and time trying to get it to work by talking to their customer support. My datacard(Mblaze) number is [protected] and I have been complaining against it for a month, eventually they gave me their nodal officers number [protected] and it is always on busy mode. so they basically dont want to hear their customers issues. My sincere advice...
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G
Garvit Banga
from Mumbai, Maharashtra
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Wrong Information & Service

Address:Surat, Gujarat

Respected Sir,

This to inform you that i had a connection from MTS Don-gal Last Month with Postpaid Service Plan 499/- (Under 8GB Day & 15GB Night Downloading)
as per My Last Complaint he Activate my Don-gal after a long time & not as per his executive promise to me (Which is 24 Hour) but now he also cheat to me with my plan he close my service & saying that your uses is on 80% but when i ask to him...
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A
amitgupta.ibsg
from Delhi, Delhi
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Cheating & forgery

Address:East Delhi, Delhi

I have bought an MTS data card from AK communications from Gurgaon. They had a scheme for free data card with 3 month subscription plan.

I enquired about the documents which they need and they said they would only require my driving licence and a photograph. When i was submitting the documents, i told them that my permanent address and my current address are different as my permanent residence is under construction and i would...
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K
kumar53
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BALANCE PROBLEMS

Address:Ramgarh, Jharkhand

I have recently recharged my MTS cdma mobile with Rs73 on dated[protected]. As per the company offer I should have given Rs 40 as the main balance but so far I haven't got any balance.I had registered complain of which the complain no was c[protected]. My all attempts of consulting customer care are in vein. They are not solving my problem.so pls help me in this regard. Its not the matter of Rs 40 but its the matter of cheating. My...
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O
omkarvirus
from Delhi, Delhi
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Amount debited from a/c but not get recharged

Address:Bangalore, Karnataka

Dear Sir

I had hav done my recharge of Rs. 647 from my HDFC net banking...
my money hav been deducted from my account, but my data card was not recharged. My ref.no.[protected] and the narration is CCA12INBN144-Avenues India Ltd.
Please refund my money or recharge my datacard mblaze number [protected]

Thanks & Regards

Omkar
+91-[protected]...
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N
nealp
from Gurgaon, Haryana
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internet data card complaint

Address:Pune, Maharashtra

hello,

this is nilesh phulsundar. i am using Internet service of mts since more than 2 years. my mts connection number is [protected]. i received an message from mts that they took an legal action against me as i have not paid bill of rupees 1800 something. but did mts has gone through the complaints i did about billing. mts is such a big brand now and i really liking their Internet speed and services but such behaviour is not...
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D
diptamdutta
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bad quality service, harassment, customer care nonresponsive, abuse faced by mts executive

Address:West Bengal

sir,
i'm using MTS MBLAZE no. [protected] since October,2011 from Siliguri, also a regular user of subscribing INR 999 in prepaid plan. The first couple of months the service was pretty good. But since Feb, 2012 the internet service speed started degrading. That time I overlooked that matter as the provided service is still convincing for me to complete my work. Still i tried reaching the costumer service helpline. To be honest...
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V
Vikram Kumar
from Pune, Maharashtra
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Non Activation of device, Call centre not helping

Address:Delhi

Dear All,

I express my sincere displeasure by the services of MTS broadband services.

I have recently purchased the MTS broadband card from connect India (MTS web portal). For the same, I have received Data card against a cash payment of INR 2199/-. Since then, the person(Mr. Rohit-[protected]) got disappeared. Neither attending any call nor responding to the activation services. My data card is still not activated...
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1
1pkp
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NO NETWORK IN DELHI { CHANDER NAGAR TRI NAGAR }

Address:Central Delhi, Delhi

THERE IS NO OR VERY POOR NETWORK IN DELHI 'AREA OF CHANDER NAGAR TRI NAGAR SCIENCE 18/08 2012. I HAVE MADE MANY COMPLAINTS BUT NOTHING HAS BEEN DONE. EVEN AFTER 20-22 DAYS THERE IS NO SERVICE IN THIS AREA OF CENTRAL DELHI. WHENEVER YOU TRY TO GET IN TOUCH WITH COMPLAINT AT 198, THERE ANSWER IS "CALL AFTER 30 MINUTES" IS THERE ANY ONE IN MTS WHO CAN LISTEN ? ...
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V
vinsing
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No recharge and/or information on return of money

Address:Bangalore, Karnataka

I got my MTS datacard, number: [protected] recharged on August 13th, plan 698 form authorized dealer RV Enterprises, Hebbal Kempapura, behind Esteem Mall.

The datacard is not working and in spite of number of times speaking to the person Mr. Venkatesh, no action has been taken. He got it touch with two people form MTS, Mr. Jagdish and Mr. Vinay but there was no response. After mailing to appellate and nodal consumer office of...
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V
VERMASHAILESH
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

INTERNET SERVICE

Address:Ahmedabad, Gujarat

WE HAVE PURCHESS MTS BRODBAND INTERNET SERVICE UNLIMITED PLAN FOR 3 MONTH . WE GIVE BACHHETA PINTU PRATAP BHAI
VOTING CARD DOCUMANT BUT DISTRUBEUTER GIVE ME UNOTHER PERSONS INSTRUMENT .
INSTRUMENT NOT WORKING PROPERLY WE HAVE COMPLAINT ARVIND BHAI MTS DISTUBEUTER IN 15 DAYS BUT NO ENY SOLUTION AFTER 15 DAYS .
WE LOSS 1 MONTH RUPESS .
I REQUEST FOR YOU TAKE A ECTION IN SHORT TIME AND...
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A
atull777
from Mumbai, Maharashtra
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MY MONEY IS NOT RETURNED BY MTS NET CONNECT SERVICE TILL NOW

Address:Fatehpur, Uttar Pradesh

Dear sir/madam,
i was recharge my MTS net connect no-[protected] on 21/08/2012 with package of 248.00 but after that i was informed by company that my data card service is blocked due to my non useage of this data card.But my recharge amount which should be return is not credited in my account till now.

my recharge details are:
Transaction id: 69155992
Subscriber id recharged: [protected]
Purchased...
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C
chetanbhai
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Mobile Balance

Address:Jaipur, Rajasthan

Sir/ mam
my mobile no. is [protected] .
I have a problem regarding withe the auto activation of the mobile services. i am using this MTS connection from 3 years.
Due to auto activation of mobile service my mobile balance has been cut by your company.
If this condition is going on then i will file a case on the company in consumer court.
I want my mobile...
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M
maverick123
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Lack of speed

Address:West Bengal

On September 03rd 2012 I recharged my account [protected] with Rs 303/-. According to your plan I am supposed to get 3.1 mpbs speed from 12 midnight till 6.00 in the morning. But I am not getting the speed. Several complains has been lodged from my side on your web portal. But there is no result and you people do not bother to give a feedback. This is not the first time that I am facing this problem. Before I have called the customer support...
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V
vishnu sonijhunjhunu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

for help

Address:Jhunjhunu, Rajasthan

Dear Sir/Madem

My name is Vishnu soni from Jhunjhunu,rajasthan.my mobile no-[protected] .my mobile is a cdma set ,My mobile has deteriorated due to go overboard.and i havn'n any cdma set.but i have extra gsm set ,so i want to change my mobile service provider but mts not send to me my portability code.i am taking to customer care for to 10-12 time against this query and they are give me complaint number (8559) before 24...
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R
Raju Rajpurohit
from Mumbai, Maharashtra
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MTS Customer Care / Nodal Officer / Superior Person is not helping me.

Address:Mumbai City, Maharashtra

Before 12 days, I was recharged my MTS Data Card with 999 Plan. But i am still not able to connect via internet. I have made twise complain. But all was in vain. The contact number on Contact Us page is wrong, no one is picking up. I have made call to customer care but every guy telling me for explanation about my issue. I am totally frushated with MTS. Their persons are not helping me. I have sent mail to Nodel Officer, made talk with superior...
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G
goldy1980
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheating in Datacard

Address:Pune, Maharashtra

Dear concern,
I had bought a data card number [protected] from MTS office situated in Magarkatta market , Pune.Mr. Mahesh came from MTS office and told me that broadband device is of 1600 and I will get 9 GB free, 3 GB each month for next three month.When I told hime whre it is mentioned , he shown me his diary , that the plan is written on his diary and i can talk to the team lkeader Mr. Manish about the plan.When I talk to Mr. Manish,...
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