MTS / Sistema Shyam TeleServices [SSTL] Complaints & Reviews

Hello,

I have taken MTS Mblaze Internet Service from ConnectIndia (www.connectindia.in) Channel partner of MTS I have bought the Data Card for Rs. 1,050 and choose the corporate offer of 6GB Unlimited Plan for Rs. 650 + taxes p/m. The connection got activated on 14th Aug 2012 while taking the connection they have assured me minimum speed of 1.5 Mbps but I have not got even 150 kbps Constantly it took 7 mins to download 1MB...

I asked for installation on linux after calling their customer care centre. After getting message , it is getting cut. Twice the service person took the call and they kept the call as it is and nobody to receive it. We have to cut the call
Utter nonsense. Worst service!!...

VIKAS [protected]

LAST YEAR MTS INTRODUCED PLAN 191 OFFERING ALL CALLS @1PAISA/2SECOND PROVIDED

RECHARGES ARE MADE FOR MORE THAN RS 900 IN 6 MONTH. THE BENEFIT OF 1 PAISA/2SECOND WOULD

CONTINUE TILL RECHARGES ARE MADE FOR MORE THAN RS 900 IN 6 MONTHS WITH NO TIME LIMIT. I

HAD TAKEN THE PLAN SOON IT WAS INTRODUCED LAST YEAR. I HAVE BEEN GETTING RECHARGES FOR

MORE THAN...

My MTS Datacard No:[protected] is going with speed less than 1kbps. They say that it will be 3.1Mbps. But they are cheating us. When contacted the customer care they say they vl resolve it in 20 hrs but that does not happen. I have rechraged on 24th september with Rs.999 unlimited pack. And i guess i have not at all used 10GB till now. As the speed lessens sfter 10 GB.

Please help resolve the issue since am not able to work...

I have taken MTS MBLAZE connection No.[protected] on 03/10/12 on that time of purchase they told that it is 3 month free but on 05/10/12 one massage has come in my mobile that Rs844 should be paid before 18/10/12.What is this i don`t know.Please see in this matter....

Dear mts provider
this is jagadesh. H, MTS No. [protected],
On 26th September 2012 i got one message from mts to my regsiterd mobile no. [protected] ie "Valuable customers always get special schemes!!!.Recharge MTS Mblaze & get 2GB instead of 200mb on 198/3GB instead of 1GB on 248.Offer valid till 28th Sep.T&C". Accordingly I recharged 198 Rs on same day. Instantly 200mb has been credited. Immediately I contact...

I have bought a MTS (MBLAZE) Data card from MTS. I bought this card on a offer where I am suppose to get a 2.1 Intex Home Theatre on the offer. I paid sum of Rs.1150 to the executive R.Anand. I also spoke his Team leader / Manager Mr.Sridhar confirming this and he did informed that it would consume a week's time to get me the offer. I did called them 2 weeks from then and Sridhar informed that he has taken the Home Theatre from stock...

I took MTS data card and also introduced many friends and they also tok connections and we used hardly for 40 days,
I paid first month even If I dint use much but second month the speed was tooo low and again network problem where
MTS person prmoised that the speed will be 3 mbbs and after 15 days the speed will increase to 7 or 9 mbbs but it
dint, after 1 month they disconnected. We informed many times but no response,...

MTS MODEM PROVIDE 3.1 MBPS SPEED BUT NO SPEED GIVEN ANY TIME IN MY ROOM....

I lost (some one robbed ) my mobile on 1st Oct 2012 at airoli station. Light bilkul nai thi station pe, only source was mobile light.
Train aai, aur train pakadte waqt kisi mulle (some bangladeshi wearing white kurta and having long beard without moustache in his late 35's) robbed my phone. My friends told me he will not be so and it would be racist attack rather if I ask him. But when train stopped at thane station on platform...

[protected] MTS RECHARGE FAILURE 55584858‏
I had tried to make a recharge @ MTS mobile broadband recharge site for a sum of Rs 999 /- through net banking on Sep.29,2012. The transaction failed. The payment confirmation no is 55584858; the description of txn is UBP/XFER/[protected]. Please look into the issue and do a refund to my account immediately....

MTS MBLAZE- WORST SERVICE PROVIDER
I am into Computer business and often used to sell MTS Datacards to Customers on demand (for any broadband internet connection )as I used to get Delivery of the same at my doorstep. Suddenly I started getting complaints from all my customers about the MTS services . This ruined my relations with some of the customers.
I bought a BROADBAND device on 22nd September 2012 for my personal use with...

my mts datacard number is [protected]. i recharged with 999 for unlimited monthly internet plan and broadband speed upto 10 gb o[censored]sage. right now i'm recieving 1x speed and customer care has nothing to say about it and they are hanging up as well in the middle of conversation. at last i got a decent guy to talk to and he is sayin my matter will be taken care of in 72 hours. i don' think it will be resolved and if it does what about...

deat sir,
My name is Ankit takkar and my MTS DATA CARD NO-[protected]. i received the sms 04 SEP 2012 from DM-016082 (MTS), Recharge with STV1545 and get 25GB.15GB for 90 days validity and extra 10GB for 30days validity.Extra GB with in 7 days.offer valid till 15 sep,once a month.MTS, I recharged my mts data card STV 1545 at 11 sep 2012 and i get only 15 GB, after 7 days waiting i did not get extra benefit 10GB,next day i call customer...

i got msg from mts on my no. That if i will recharge from 348 i will get 1.50 gb and extra 4.50 gb within 7 days. I recharged on 14th september 2012 and still i didnt get extra gb. I hv complaint bt there is still no solution my mts no. Is [protected] and complaint no. Is C[protected]. Before i recharged i also confirmed this offer was valid on my no. But now there is no response to my complaint. P...

I dont want to say anything more! Pl see the attachment and u ppl would understand.
My loc is in chennai CITY, With 1.5km around all major places located yet the MTS Blazing speed is 15KBps nd my Vodafone India's Gprs speeds upto 22KBps..! MTS network!!! :@ Making complaints for past 1.5 years nd Bloody jobless ppl at MTS visiting nd taking logs 4 no reason! :@ :@ These ppl are shameless creatures.

I have complete...

Dear Sir

Regarding Connect india :
-On 8.09.12 I have purchased a new connection of internet form MTS. MTS people send a representative from connect india (a third party).
-The internet dongle charges taken by connect india person was 1450 Rs but as per the MTS adverise on MTS website it was 1150 Rs and dongle given by the connect india was MBlaze and charges taken from me for MTS Ultra device.( I got this information...

I have done online recharge of Rs. 647 for my MTS MBLAZE datacard, but the transaction failed and meanwhile Rs. 647 have been debited from my account. I called MTS customer care service regarding this issue and they have registered my complaint on 17th September 2012(complaint id: C[protected]), and they told me that this issue will solved within 48hrs. Today six days have been passed for my complaint and still its not solved, whenever i call...

am using Mblaze product of MTS. After looging into the selfcare.mtsindia.in website, i am facing a problem in getting my data usage balance. Also they are not mentioning the Data Usage for the whole month in the Monthly Bill. They are not having dedicated customer care. I asked the customer care for the solution 9-10 times via chatting and calling customer care. but they say they dont have any solution for that. Moreover they talk arrogently...

Dear All



Myself Abhishak Mittal, earlier enjoying your MTS Blaze service having number
[protected] with Postpaid Connection and advance rental plans
of 4-6 months and appreciate about the speed and feature of
Blaze services. I have recently lost my MTS Dongle and
called MTS customer care with my alternate number
[protected] to temporary stop of the service to avoid...