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Naaptol Online Shopping Complaints & Reviews

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Last updated Feb 19, 2024
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Number 11, Conopus, Kabra Galaxy Star-I CHS, Brahmand, Azad Nagar
Thane
Thane District
Maharashtra
India
400607

Naaptol Online Shopping reviews & complaints page 64

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N
nadim kahtar
from Pune, Maharashtra
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Datawind Tablet 7C+ Probelm

Address:Surat, Gujarat

Dear Sir I have received a Datawind Tablet 7C+ on 27.01.2015.My order No. is 12745819.There is a multiple problem in Tablet like Sound, Video and Camera quality is very bad.Same day, I have raise a complain to refund or exchange this due to issue But I didn't got any solution.Everytime They transfer the call to another team like Costomer care to Technical Team to Audit Team But still not got any proper team or Helpdesk. Call id-8694445...
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boby khan
from Gurgaon, Haryana
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fake commitment

Dear sir CEO, about this moblie your executive words are it will not hang but from 1st day there is same problem i facing please change it i have purchased your this mobile from naaptol and it it is not showing 3g network also please change it order no[protected] Address - House no. 70 Nezam Nagar unpertiya Udhana surat Gujarat 394210 Regard Md Asraf Ali Mo. - [protected], [protected]...
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R
reshmasurve
from Pune, Maharashtra
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defactive product

Address:Thane, Maharashtra

I am reshma surve behalf of rajendra baburao surve. My father purchased new mobile phone from naaptol : Order no: Order no[protected], product- vox 4 sim touch & type dual camera mobile cum camcorder- dv 10, sold by: Alpha radio . This product is not at all working properly as per commitment of company by advertisement. And call center at the time of porches. We already launched complaint to company for same. But they...
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S
shekarnee1
from Nizamabad, Telangana
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Defective product and rude behavior from cusotmer care representatives

Address:Hyderabad, Andhra Pradesh

I have purchased a vacuum cleaner in Dec. 2014 and as it was defective, I returned it and got a confirmation plus assurance that the amount would be credited in my Bank account for which all the details were taken mid of Jan. 2015. Even after calling them so many times, I receive the same story which is that it is UNDER PROCESS. I have even sent an email to the CEO but am yet to receive a response in this regard. Whenever my wife used...
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V
Vishwajit kumar Sharma
from Mumbai, Maharashtra
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Ref COD oreder no 12120744 bacca bucci leather boots -5537

Address:Ghazipur, Uttar Pradesh

Ref Ref COD oreder no 12120744 bacca bucci leather boots -5537 Cost-1199/-vendor Natraj Traders, Gazipur, Delhi . above boots boot not received as per discribed in Add of Naaptol online shopping it is not a leather boot nor a like 1200/- cost type boot it is like a road chhap boot. I want to reuruned it but not yet recieved any reply by Naaptol. So far...
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D
dibydoc
from Chandigarh, Chandigarh
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Product Not Delivered

Address:Howrah, West Bengal

I ordered 3 shirts combo from Naaptol on 21st January, 2015 by paying the full amount of Rs 1698 by Net Banking. Order No: 12690178. Naaptol sent me an SMS on my mobile [protected] that the product would be delivered on 26 th January. But it has not been delivered till today. I called customer care, but they are not giving any satisfactory response. Please deliver the product immediately or REFUND my money. Dibyendu Chakraborty [protected]@yahoo.com [protected]...
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I
Inderjit80
from Kolkata, West Bengal
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Froud Company

Address:Kolkata, West Bengal

Please do not buy anything from this bloody company they are bunch of cheaters, I purchased shoes from naaptol.com but when i received the product it was damaged and the size was not ok. Then i ordered for one combo pack then these bunch of [censored]s again cheated me and not sent the compete consignment please do not buy any thing from these [censored]s....
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R
ROHAN GAWADE
from Mumbai, Maharashtra
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warranty complaint.......

Address:Mumbai City, Maharashtra

I rohan k gawade orderd Soundmagic PL11 headphones on 4-4-2014, order ID=8804725... current my product is not working properly... Warranty of my product is 1 year (As per Warranty card given by Soundmagic with the box) but naaptol ignoring my request by saying that my product has only 6 months of warranty but i shound get warrenty of 1 year......
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R
ramin25
from Mumbai, Maharashtra
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tablemate

Address:Mysore, Karnataka

i am from mysore, karnataka ... i had ordered for a tablemate i got it on the 21st of jan. but this product is a damage piece . i had also filed a complaint but there is has been no action on the complaint atall. so plz do the following as soon as possible. thanking u...
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S
sunny7t7
from Indore, Madhya Pradesh
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not getting any answer or solution

Address:Indore, Madhya Pradesh

i purchased a gold coin under order no. 10754946 on 23 sep. 2014 the product was wrong delivered by courier person { as they have told me } i asked the company to make a conference call with the courier person for the confirmation of same but they are just closing my complaint over and over again and giving me 24 hours time every time i call them no proper answer or solution is given to me till date... i have maked several complaints regarding...
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S
Samiran_K
from Chennai, Tamil Nadu
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Product not received

Address:Cuttack, Odisha

I has book a product through Naaptol on 26th Dec14 and they are give me Expected Delivery Date: Mon Jan 5, 2015 Today is 24th Jan15 till now I have not received the product, after severaly follow up with naaptol team no result found. So request to you pls look in to my issue. Thanks & Regards, Samiran...
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A
ajigajanan
from Bengaluru, Karnataka
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Non delivery of goods

Address:Mysore, Karnataka

SUB: REQUEST FOR REFUND on account of the Supplier failed to supply NEW ITEM in GOOD CONDITION 1. Order no. 12289959, I booked New Portable Car Washer on[protected]I do not remember the exact date), 2. Item New Portable Car Washer 3. Supplier: Alpha Radio Rajoukri, 4. The item received on 03 Jan. 2015 at 11.40 5. When the packed was opened I was shocked to see that the item was not new, It appeared that old broken item was packed...
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B
bhukyamadhavi
from Mumbai, Maharashtra
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defect product

Address:Chennai, Tamil Nadu

I purchased a mini silai machine on 7oct 2014 but due to stitching problem (stiching is not coming properly, thread work is jumping )I returned the product on Dec 6, 2014. In between I telephoned to Naaptol customer care they told that I will get call from technician team, I got a call I told the problem and I told to refund my amount but but they replaced a old product and it was also defect in stitching.again I telephoned to customer care...
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M
manjusha84
from Mumbai, Maharashtra
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worst NAAPTOL WORST NAAPTOL

Address:New Delhi, Delhi

Worst company ever dealt with...fraud people took my money and now not refunding it.i bought a silai machine and wanted to return as was not in a good condition..i called up many times but end up talking to someone after couple of days..i told them to return this n they said will call me..one rude person called up and without asking any issue simply denied for refund..and disconnected my call..they r fraud people...cheaters..i need my hard...
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D
DEEPAK_KAUL
from Gurgaon, Haryana
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Re: Order No - 12290043

Address:New Delhi, Delhi

I placed the order more than 3 weeks back. After a lot of follow up the product was delivered. To our surprise the product was a used, shabby looking repaired product. We asked the courier guy to take it back however he asked us to make a complaint. After days of follow up on emails and telephone calls they picked up the product and now they have been giving various reasons but not delivering the product nor refunding money. This company...
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P
Prashant1689
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not refund after 1 month

I have ordered on 24th Nov 2014 on Naaptol with my credit card, My order id is 11710585, But some issue of address they couldn't delivered order to me. so i have been requested for cancellation and refund, Now it is approx 1 month above when i requested for cancellation & refund. till now they did not refund back to my account. i already been mail to them CEO.i didnt got proper response from them. Please be needful. Regard Prashant...
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A
ashish 9258
from Mumbai, Maharashtra
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missing products

Sir, my complaint no is 8039813. Regards to the missing products of air compreser or tool kit. Ur operator says that we will contact me in 24 hrs but no response taking by U.I request u to those products will send on my address urjnt ok bcs I have already payed the amount of the product. Finally tell me what I do. Yet no action taken by u I wiwill regregister a complaint in consumer foum ok. Thnks...
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R
rrangari
from Pune, Maharashtra
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Money is not refunded after return of product

Address:Nagpur, Maharashtra

I made an online purchase of saree from Naaptol of Rs. 1898 including delivery charges. But the product color was different than shown in the website. So I made a return request of the product and Naaptol gave me the coupon of Rs. 1898. After few days, I made a purchase of Rs. 1168 and used the coupon. It accepted and I got the product. Now after few days, I thought to use the remaining amount of my coupon and tried to made another purchase....
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H
harshagonnade
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Received Damaged Product from Naaptol.com

Address:Pune, Maharashtra

I have order (order no:[protected] portable room heater from naaptol.com but the product which I have received from them are faulty and damaged. One packaged contain 2 products, from which internal hardware totally broken and for other body is broken. I have launched a complaint (complaint no: 8412557) to return the product for same Naaptol provided blue dart telephone number[protected]/[protected] but both numbers are not working. One[protected]is...
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M
Modh Akash
from Sangli, Maharashtra
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My order no is 11798477. Reverse pick up not done

Address:Surat, Gujarat

I order 1 Jewellery set on[protected]. I received it but it was defective. Now i want to return that i complned many time but they are concern they all are speaking lie. They suggested to contact aramax courier. Aramax is not ready to reverse pick up in SURAT. NAPTOL service is very bad. Never buy anything from NAPTOL. Product and service both are horrible. They open this company for teasing the customer not for business.. I can give 0 Star...
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