Naaptol Online Shopping Complaints & Reviews

i purchased saris and found them faulty. so i returned them back and contacted cutomer care several times to replace them by 8 full size bed sheets set. the replied that the you will receive cash voucher number / code by SMS and then only i will be able to replace the saris by bedsheets. Kindly look into the matter Ajit Gajanan Gole....

I have ordered ROTI MAKER from NAAPTOL, (Registered Complaint No:7220168) It is the worst product i have ever seen, I do not understand how they have released the product in to the market without testing how it is working. Showing a tricky video how to make it does not solve the purpose how making roti. When I have called the customer care(No:[protected]) they say that we are unable to make the roti properly as guided. I have clearly told...

Dear Sir/Mam i have buy a product "Smart Home 43 Pcs Stainless Steel Storage & Serving Set" on 29 July 2014 from Naaptol website having Order Number:[protected] and i had to paid Rs 1873 (Discount Price by using Coupon Original Price was Rs.2398) to them by cash on delivery. and after the product reached at my home i have unpacked the Parcel and compare the number of pieces i have got in that parcel with number of pieces showing on the...

HI, Order No. 10778201. I have not received the product yet and the courier status says its delivered to someone. I am really disappointed with the service you provide today and this was my first buy on your site. If I dont receive my product by tomorrow then I will cancel my order and I want my full money back. Thanks, Praveen Mane [protected]...

I have ordered set of seven Kota Doria Sarees from Naaptol (Order Id[protected]. The product quality was very bad and I have asked the Naaptol guys to return back that product and refund my amount but they asked me to call to Aramex Domestic AWB (courier company) to return their product. After lots of follow up and calls, Aramex finally took my order back after around 21 days to pick that order and then I have called to Naaptol customer...

My Order number 10678728 of dt.18th Sep'14. As promised did not received, Registered complaint on 24th #7188019. AFter that message received that i have cancelled order which was not true- As i have already paid to them im trapped. Till 4th Oct they did not delivered it me...

I purchaged CAR KIT through NAAPTOL and mine order no. Is 10469225 product received around 3/09/2014 and find one of the product is defective as per normal procedure I talked to customer care and they registered the complaint no.7016020 and they give some sort of code for pickup through ARAMAX and defective product is picked up on 18/09/2014 with AWB no. [protected], with doing this I make a contact with NAAPTOL TEAM and updated the issue...

Dear sir, i have ordered new portable car washer id 10469441 on 01 sep 14 . When item with awb no. Cy[protected]in was received it was found that it is defective/not functioning.The problem is conveyed to naaptol customer care which in turn assured that the item will be replaced with in a week.But this is one month now no action has been taken from your side despite of repetetive call made by me to remind your company about this issue.I feel...

Sir, i placed an order of american crape sarees with no.10548993 on[protected] through online shopping on[protected].With the help of your support i received my order on[protected] after a long delay.When i opened the parcel, i found that there are only 3 sarees instead of 5 sarees.Among them one is damaged.I suspicion either naaptol team or first flight courier service.Totally i lost the two sarees which the worth of 840/rs among 2098rs.I...

SIR, I AM C.KIRAN KUMAR REDDY PLACED AN ORDER NO.10548993 THROUGH ONLINE SHOPPING IN NAAPTOL ON[protected].THEY GAVE ME AN EXPECTED DATE OF DELIVERY IS[protected].SINCE THEN 20 DAYS WERE OVER NOW.BUT THE ORDER IS NOT REACHED YET.I RAISED THE COMPLAINT MANY TIMES BUT THE NAAPTOL TEAM TOLD THAT AS "track your order in first flight courier service" THE CONSIGNMENT NO.GIVEN BY NAAPTOL IS. B[protected], DOES NOT EXIST WHILE TRACKING MY ORDER.I...

I had placed an order (No.[protected] on 15.09.2014 for purchase of Electronic Roti Maker.The product was delivered on 17.09.2014 by ARAMEX (NPD via AWB [protected]) and an amount of Rs.2898/- was paid on that day Unfortunately the Product I received is in damaged condition. The indicator attachment is broken and the handle of the Roti maker is not in good condition. I immediately lodged a complaint on the same day i.e. on 17.09.2014 (Complaint...

My complaint no 1- Hi I am Tushar, I have an order(order no[protected] with naaptol on the date of 02/09/2014, still now it is not been shiped/dispatched. and the expected delivery date was 06/09/2014. I have given complaint to their customer care more then 10 times, but they have not taken any action. They don't have the manner how to speak with a customer (Agent name- Ekta Gupta). I an also received a SMS from them that my product...

My name is Gautam kapila and I have ordered a formula 1 scratch out liquid rubbing compound & so, the product i have got is of expiry date . My order number is[protected] and at 20:45 on 14 september 2014 I have spoked to your Mr. Vikas On your call centre number number - [protected] And complaint number - 7103085 . please expidite refund immediately with in 24 Hours ....

Hi I am Tushar, I have an order(order no[protected] with naaptol on the date of 02/09/2014, still now it is not been shiped/dispatched. and the expected delivery date was 06/09/2014. I have given complaint to their customer care more then 10 times, but they have not taken any action. They don't have the manner how to speak with a customer (Agent name- Ekta Gupta). I an also received a SMS from them that my product will be delivered to me...

we ordered jewellery from naptl but we have received damaged goods. Call up and they have taken back the bk goods. more then one month we are waiting there is no reply from naaptal company. we have purchased for 3300 what happen to out money. take immediate action to get back the money...

Guys, I have bought a PNY 8000 mah Power bank from this site and the experience was downright horrible. I would have anyday paid 200 extra and got it off Flipkart/ Snapdeal. Pfb the list of complaints 1) The seller is just a random small shop store based in Nehru place, Delhi and does not believe in products in sealed packages 2) They gave me a broken charger whose switch was broken ( The entire concept of e-commerce is based on trust...

We have bought Sewing machine which is defective and we could not stitch a very thin 10 cms plain cloth in 30 mins time due to defect in machine. Its gets stuck after 1 or 2 spindles and after repeated trials only we are able to switch it on. Hence we reached Naaptol Online Helpdesk to get it replaced or at least fixed the same machine. But now it is more than 10 days no one has come to pick up the faulty machine. We call them almost...

Order No 10014955 I ordered for 7 dazling gorgette sarees and paid RS 2999/- to the postman who delivered the product. Onopening I found it contained only waste papers. complaint was lodged and refund voucher was generated. on 03.09.2014 I ordered another product. Promised to deleiver on 13.09.2014 and later on 17.09.2014 and now they say they have not despatched the product....

I ordered for a set of products which was not delivered to me with full satisfaction. After having failed to get a solution from Customer care I approached the CEO office which directed the customer complaint team to expedite the process. Ever since the customer care has been harassing me snot sharing any details regarding the refunds status but continuosly seeks to get more details regards to my personal bank accounts. It is very shocking...

I am purchase new BSNL Penta Smart Ps501 Order Number 8388439. Purchase the Product dated on 19.02.2014. This Mobile was not working. First 15 Days Mobile Speaker is not working and after 3 Months Touch is not working. The Mobile Spares in rare. So, I am complaint the product to Naaptol office. So, Please Replacement Mobile or Service My Mobile immediately. It is highly condemned and also I disappointed for your lethargic action, Hence you...