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Nokia India Complaints & Reviews

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Last updated Apr 12, 2024
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Nokia India reviews & complaints page 303

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V
Vikash Goel
from Mumbai, Maharashtra
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Fault - Excuses of the Customer Care Executives

Nokia 5800 Express Music IMEI No. [protected]

Referring above please note that I purchased the aforesaid mentioned handset in the last week of April 2009 with the intention the first Touchscreen phone from Nokia stable, a brand which I have been using for the last 7 years only to be shocked by the kind of service I am given by Nokia.

The phone started showing errors only in the first month of delicate and...
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subroto mukerjee
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

the mob is dead and wont switch on

Dear Sir my N73 music edition is absolutely in an immaculate condition and 1& half years old.I used to swear by Nokia quality unfortunately my phone just died on me without any reason and when I took the mob to Nokia repair center they informed me that the motherboard has to be replaced and would cost approx Rs5000.00.I saved enough to buy this mob and now I have to spend another 5000? I request your good office to help me.your phones...
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Naveen
from Chennai, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Software,backlight,battery problems

i got my mobile from univercell in chennai in venkatnarayana road by december. This is one of the worst phones i have ever owned. i keep getting software problems. first time i was advised not to transfer through bluetooth as the software might get corrupted. so i dint use bluetooth at all. even then i get the problem. It happened not once not twice its been almost 4 times now. every time i have to go and change the software and the problems...
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A
Anup nunia
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How to claim prize money?

Sir i have recieved a messa from mr.jack smith.in uk and he congratulate me that my cell no has won 365, 000 pounds from latest nokia promotio drow. contact [protected] or [protected]@yahoo.com
now i want to know it is true or false?if its true then how i claim for it? Please suggest me. My cell no is -[protected]...
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PRADEEP PUNJABI
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Manufacturing defect-Refusal to replace

I bought a brand new Nokia E51(colour-grey steel) cell phone bearing IMEI No:[protected] on the 30 th of March 2009 from a authorised nokia dealer.Within a months time the phone just died out.On switching the phone its simply displayed a message saying phone start failed pls contact retailer and then sim card invalid. on showing the sim card invalid message i tried a nmber of other sim cards but all in vain.After this the only option...
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H
Harshit Desai
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Harresment from HOTSPOT mobile store

I had purchased NOKIA N 81 mobile from your store in Ahmedabad. IMEI :[protected]
i am facing problem in the handset since i purchased it from your store. i had also taken care pack for the same.
The store person had taken my handset & kept with him for atleast 2 & half month & then the result post that is nil.
Their is no output post that & i also came to know from his staff that they are using this...
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Nekibul Islam
from Guwahati, Assam
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

winning prize

i got an message from m/no.+[protected] by an company named spdc int'l mobilr draw in uk.according to which my mobile ([protected]) has won a 200, 000 GBP.is it true or a froud.plz give me reply as soon as possible on [protected]@yahoo.com.in...
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H
Huzefa Aziz
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defective brand new mobile phone

I am facing a lot of issue with this phone. Ever since i bought the phone on the 26th of May 2009, I have been facing issues.
Current issue: Phone keeps switching between home page and the last access page continously.This is happening on both personal and business mode of the phone. Also the phone keeps hanging.

I have a complaint to raise against Mr Sunil ([protected])- Manager of Nokia Care :Care point* # 199F,...
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M
Manesh
from Kaveripattinam, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Selling of old handset as fresh piece

Sir..
i purchased nokia n70 handset from planet Nokia on september 2008 they had given good price than any other shops and also covers warranty for one year .but when i went home and check the usage time it was showing 198 hours o[censored]sage hours .after three days when i went to the same shop they said it was the software problem .they have done the software and the timer was resetted to 0 hours.but when one of my friend purchase another...
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K Surendar Paul
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Keypad Problem and Nokia Care not responding properly

To
The Senior Manager (Customer Care)


Re: N-81 Keypad Problem and Nokia Care not responding properly

Sir,

I bought a Nokia N-81 on March 2008 and after 8 months of purchase it started giving some keypad problems with two keys not working properly. I gave my mobile for service in Nokia Care last month (May 2009) in Chennai (Opp. Sathyam Theatre). They charged me Rs.3300 for changing...
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Pradeep Nair
from Ahmedabad, Gujarat
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Charging money during warranty period

Dear Sir,
My self Pradeep Nair, working as an automobile Engineer at Ahmedabad (Gujarat)
I had purchased a Nokia handset two months before, model X press music 5310. After 10 to 15 days I feel some humidity observed inside of screen after my every conversation. When i carefully noticed, I observed during my conversation my ear get Sweating, it gets enters into the screen because of space between side body. That is a manufacturing...
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SIDDAPPA
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Receving an International Complaint

SMS for cash prize
Respected Sir,
I would like to bring to your notice that I have been receiving nearly 10 SMS form last two days with following text

“Congratulation! Your mobile number has won GBP 200, 000.00 in the 2009 Int’l Mobile draw UK. To claim contact Dr.Philip on: [protected]@live.com or [protected]”

Kindly request you to make a note of it....
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K
karthikkumar
from Madurai, Tamil Nadu
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forget security code

Dear sir/mam,

I am karthikkumar from madurai. I have forget my mobile security code. Please kindly revert the problem as soon as possible. My mobile IMEI no is [protected], Type is RM-189. Please reply to my mail id. Thank you sir....
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R
rammohan mudgal
from Jabalpur, Madhya Pradesh
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to block my lost mobile phone

I have lost my mobile NOKIA 6600 on 7th Jun 2009 From agra(up).

My moblle details are as belows:

model: NOKIA 6600 B. Brown.and its colour is bronze brown...
IMEI NO. [protected]...
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M
manu ks pillai
from Ernakulam, Kerala
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no gprs setting

sir i am from cochin. It is uderstood that there is no gprs setting available for nokia 5130 handset which i am presently using. request gprs setting for nokia 5130 be made available as it is a common problem for many 5130 users. Further the raised problem is a question mark to QoS / integrity of bsnl services....
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SAROJINI BHATT
from Hyderabad, Telangana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DEFECTIVE INSTRUMENT AND POOR AFTER SALE SERVICES

THIS IS TO BRING TO YOUR NOTICE THAT I'VE PURCHASED A NOKIA MOBILE MODEL NO 3110.C FROM PLANET M LOCATED AT MPM MALL HYDERABAD IN FEB 2009. WITHIN A WEEK, THE INSTRUMENT STARTED TROUBLING AND USED TO SWITCH OFF AUTOMATICALLY.THIS WAS BROUGHT TO THE KNOWLEDGE OF NOKIA CARE CENTER LOCATED AT MEHDIPATNAM AND THE HANDSET WAS WITHDRAWN FOR TWO DAYS FOR REPAIR. SUBSIQUENTLY, THE PROBLEM STILL PERSISTED AND THE MATTER WAS AGAIN TAKEN UP WITH...
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annied10
from Mumbai, Maharashtra
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Stolen Nokia 6233 Music Edition

Dear Sir / Madam,

My cell phone was stolen on 29th June 2009 at 08:45 pm from Gandhinagar Bus Stop, LBS Marg, Vikhroli (W), Mumbai.

For the same I have also lodged a complaint at Bhandup Police station, LBS Marg, Bhandup (W), Mumbai-78.
Date of Complaint: 29th June 2009
Time: 10:00pm
Register entry number: 2998 / 2009

Few details about me are as follows:
Name: Mr. Aniruddha...
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V
vinayak sharma
from Dehra Dun, Uttarakhand
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Replacement of Nokia Handset Model No. 5130 IMEI NO. 354223037436540

Respected Sir,
I bought a Nokia Mobile Handset Model no.5130 IMEI NO.[protected] on 20.05.2009 from Meher Communications, 4B, Raj Plaza, Rajpur Road, Dehra Dun.From the very first day it started giving hanging problem while operating it for any purpose.On the next day we deposited it to service centre in Dehra Dun and they returned it the following day, but the problem remained the same.Again and again we deposited it for repair,...
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Rachna Singh
from Chennai, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No repair of Handset in spite of charges.

I've given my handset 7310 on 9th June 09, they din't repiar the phone and din't even inform me and now when i've called them on 30th June 09 they told me that it can't be repaired.
This is horrible and they people don't have any kind of regret for the same.
My Job sheet no is 609/57...
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Rachna Singh
from Chennai, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Carelessness - no repair is being done in spite of charges

Hello Sir,
Nokia care people are ruthless, they dont know how to beahve with the customers, the standard of the centre is horrible and their services are pathetic.
On 9th of June i've given my Handset 7310 for repair actually its keypad was not working, on checking the phone they said thatit is tempered & will be chargeble. I agreed to pay Rs. 650/- as repair charges, the commited they'll repair & retuen within...
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