Pizza Hut India Complaints & Reviews

Dear Concerned

Today (05-Mar-2014) i have been to Pizza Hut RT Nagar Bangalore with my wife and ordered Garlic bread with cheese and Medium Pan Chicken Crunch Pizza .First the guy brought my garlic cheese bread and i felt it bit dry but was eatable since we were hungry, In another 5 minutes the guy brought our ROYAL CHICKEN CRUNCH PIZZA. We were really surprised to see the look and feel of pizza .It hardly had any cheese or...

Hello, My name is Bhargav. Today i called 2 times for Home Delivery. First time i am not sure that my order placed of not, So I call second time, customer excessive told me that you order is not conformed but i sent your all information to your city store, they call you in few minuets.But I haven't get any call from Store (RAJKOT). Even I have the number of store manager (Mr. Rameshwer), so I try to call him regarding this issue but he Didn't...

Pizza Hut introduced The Big Pizza offer at Rs. 199. They claim to offer a "big" size pizza at just Rs. 199. On looking at this my friend and I visited the Pizza Hut outlet to avail this offer. We looked at their menu and found out that they don't serve any big size pizzas. They have small, medium and family (large/big) sizes. We expected a Family size pizza to be served since it's a big pizza offer, they can't serve medium. When we received...

Last Night (3rd March, 2014) i had traumatic experience at pizza hut. I went to Phoenix Market City Store (Pune, India) with a friend (Dine In) and ordered Farm Hut (Veg Pizza) and they served us "Non Veg Pizza". I am vegetarian and never eat any kind of meat, etc. It was my friend who identified that it was chicken pizza. It deeply hurted my religious sentiments. Pizza Staff was not even sensitive about it and we were charged complete...

The following is a complaint regarding the dismal experience faced by me on the order of a pizza from a branch of Pizza Hut in India, chennai. I had placed an order fit a tomatino pizza which was promised to be delivered within 30 minutes time. Pizza Hut failed to live up to it's promised as the pizza was delivered to me after 80 minutes from the time the order was placed. To add to the misery it was really disappointing to see the way the...

I have ordered pizza for two - combo at 9:28 PM. I have not received it even after 1 and half hour. I have been big fan of Pizza hut and almost every fortnight, i have order delivery, usually they delivery within 45 mins... but this time they were very irresponsible and no one called and no delivery... The delivery number is 8177. Please do take action against them. I have a SMS copy of the order....

I had ordered Pizza yesterday & call log as per the invoice is 20.34 with Vasant Kunj New Delhi outlet. The promised delivery as printed was 21.35 ( One hour) . Order left at 21.45 & delivered at my Vasant Kunj C-8 sector residence at 22.20 Hrs. It was not warm at all. I even made a call at the call center around 22.00 Hrs enquiring about the order & was informed that concerned local outlet shall revert. No body reverted &...

I been ordering a pizza from pizza hut on 26-feb-2014 on there customer care number 39883988 as they where having some technical issue they said my near by store will give me a call, as in some time i got a call n he promised me i will get my order in 30min, after 40 min when i called them on store number they said they have not yet taken my order as as when, I requested for a discount they said i will be only getting a discount of 300Rs...

I had ordered 3 Large Pizzas from Pizza Hut, Chennai - Taramani Ascendas Food Court Branch on today 26th of February 2014 at 9pm. Firstly the pizzas reached about 45 minutes after the order was placed and upon opening the boxes at my residence, all the 3 pizzas were crushed and the slices were stacked on top of each other. More so the pizzas were cold as well. All this when the store is less than a kilometer away from my place of stay. I...

Dear, I have order the pizza to the pizza hut ganpati plaza m.i .road but they did not provide the till 1 hour and they are not responding in the good maner, when one of my colleague gone to pizza they told him to take by himself and i am the regular coustomer of the pizza hut. Name -- Rohit Number-- [protected] Delivery Address--- Ganpati Plaza...

We tried ordering pizza starting at 3.30 p.m, from our office after coming back from a meeting. Everyone were hungry, that's the reason chose pizza hut thinking of timely delivery. But after calling 3-4 times also they didn't take the order. They said there's some technical issue and will call in 10 mins. But we never got any call back from them. We waited till 4.30. In this case they can straight away tell the customers that...

i am regular customer of yours, maximum times i confirmed from your office that can you deliver the pizza at my resident i.e. 190-A, Kiran Vihar, Pakhowal Road, Ludhiana. by there side they say yes, this is not once but after confirming so many times we will deliver the same.but today when order the same for my house they refused to deliver the same. this is a great harassment for me. So you are requested to look into this matter. Thanx Tribhuwan...

On[protected], i went to pizzahut at westside maill, Waves, Lucknow, wherein i have have ordered the food for me and my wife...While having that i have shown the plastic part to the staff but he said sir will check and come back to you...but nothing has happened and they have taken very casually...

the bill details are as follows---

Order no: [protected]
token no : 146
Staff : Rahul
Table...

I have placed order on 23.2, 2014 at 8.25 pm but inspite of calling multiple times to call centre kept getting answer that i will receive it in next five min. Finally pizza arrived at 10 pm ' the pizzas were not hot at all and tasteless. Delivery boy said there was a problem and oven was not working, , , , , If so why we were not informed this problem and made us wait for 1 hour 35 min? we faced lot of embarrassment as we had to make guests...

Hi sir,

I ordered a pizza on 22nd feb, 14 (Order no: 167) from pizza hut sector-23 gurgaon branch. I was provided a bill of the order and on the bill it was mentioned take a survey at www. Feedphback.Co.In within next 3 days and get 15% off on next bill. I did the same and now when i ordered the pizza on 23rd feb and asked for the discount. I was clearly said by pizza hut staff that no discount will be given on your order....

Would like to share instance of 27th Jan evening visit to Pizza Hut Outlet in RDC Rajnagar, Ghaziabad, UP and ordered for Pizza's. Out of which (as per the order) 2 pizza had tomato in it. (Order no.[protected], date 27-01-14, time 10.56 PM) However, the tomato used in it were stinking and were rotten. We complaint to the staff and they accepted the mistake. They asked an replacement to it with similar pizza's (with fresh tomato) for...

I had ordered pizza on 13 feb. Pizza delivered by more than 30 minutes and hot dot on pizza box is black. I show it to rider he says sorry but you have to pay. After that he call shift manager mr.mayur and he talked very rudely.then i told i would give payment please let me talk to store manager but they dont. And then 3 persons from the store come to my house and threatened me. Then i gave the money. Sir please take necessary action. Thanking...

I went to Pizza hut at Inorbit mall with my family - today i think why we really made that decision. We ordered the new pizzas called 'Big pizzas' - 1 mexican and 1 Spicy chicken along with garlic bread platter and iced tea and lemonade. I must say the quality of the pizzas was HOPELESS - there were 2 small bits (actual bits) of chicken on each slice and the cheese was negligible - it was absolutely tasteless - we had placed a order...

I Placed an order of Big Pizza, garlic bread and Pepsi on 16th Feb at 1:18 PM . I got an sms that Pizza is out of delivery at 1:49 PM . I didnt got the delivery, so I called again for follow up at 2:08 PM . They said it is dispatched and I would get in 10 Minutes . It did not came, so I called again at 2:24 PM, they said it is aeady sent and I shall be getting in 5-7 Minutes .I did not lose hope, so called one more time at 2:44 PM, same story...

Dear Sir/Madam, We are one of yr.regular client since more than 7-8 years who loves to eat your pizzas.Today we had booked one parcel order to your Satellite-Ahmedabad branch (Shapath-III) worth Rs. 1116/- (Ref.Order no.13414).It was booked at 20.10 Hrs. but we got the delivery at 21.05 Hrs.It took 55 minutes to reach to us. I had a talk & complained about delay but i was told that we do not have standard response time in "Pizza Hut"...