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Pizza Hut India Complaints & Reviews

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Last updated Apr 11, 2024
Complaints 2663
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Pizza Hut India reviews & complaints page 126

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A
atul071
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delivery time

Address:Udham Singh Nagar, Uttarakhand

We had placed an order at 09:04 pm on 17.03.14 in PHD at rudrapur against order no[protected] token no 101. The delivery at the counter was given at 09:43 pm. When we asked for complementary or reimburse it then they refused. On insisting they gave us delivery time note on the bill. No duty manager was there to listen and lot many orders at out time were also pending for other people. This was the worst experience and if the delivery...
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girish_jain
from Ongole, Andhra Pradesh
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most pathetic day of my life at pizza hut!!!!!

Address:Chennai, Tamil Nadu

It was a most disaster day of my life!!! when we ordered for veg supreme pizza they added few pieces of non-veg particles. When we complained them about this they took back the pizza inside and removed those non - veg particles and brought back, and later when we complianed further they started saying it was an chees, mushroom, and many other stupid things and later on when we paid the bill they. guys its really an most disaster day of life...
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M
MayurShetty41
from Nellore, Andhra Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pathetic Experience Using the Pizza Hut Online Service

Hi, I came across this promo code "PHE01" on your web site which mentioned the message "BUY ANY MEDIUM PIZZA AND GET THE SECOND FREE" (OFFER VALID ON SIGNATURE AND SUPREME PIZZA"S ONLY). Reading this promo i ordered for a so cheezy chicken tikka medium and select the chicken kadai so cheezy medium as my options. When i applied the code the code said its applied but i could not see the discount applied. I called up the customer care and...
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hishrini
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Surprisingly Diminishing food quality, pathetic service and unhygienic place

Address:Thane, Maharashtra

Never thought of writing such a bad review for one of my favourite places...unfortunately today I have to make sure they dont repeat for other customers. It is the thane cinemax branch of pizza hut which is spoiling the brand pizza hut. The washroom stinks like public toilet and there are mosquitoes in the joint on questioning the store manager mentioned mosquitoes are due to lack of pest control not happening recently...to top it the food...
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M
mrsauravkray
from Mumbai, Maharashtra
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technical fault-pizza order placing

Address:Thane, Maharashtra

This is quite disturbing to hear that International Brand "Pizza Hut" is unable to fix technical glitches for more than 3 working days. The series of events are as follows: 13/March/2014- I rings up the pizza hut call center outlet for placing Pizza.While ordering the Sales executive denies to take order & explains that due to technical fault the said order cannot be placed.However we were said that some store manager will positively...
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H
him0691
from New Delhi, Delhi
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order was not poperly prepared! spoiled get together!!

Address:Faridabad, Haryana

This is with reference with our order placed at NIT Faridabad, Haryana outlet on 15/03/2014. I am Ajay khandelwal Branch manager in kotak mahindra bank ordered 20 pizza for festival get together. But only 7 pizzas out of 20 were only eatable rest were not properly prepared all were burned! As i also had a talk with the manager of that outlet but didn't get any advantage! So kindly look in to the matter! Thanks and Regards Ajay Khandelwal +91-[protected]...
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Rockerzz
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non delivery of pizzas even after 02 & 1/2 Hrs wait

Address:Mumbai Suburban, Maharashtra

Date - 15/03/14 This is with reference to our order to the outlet of Pizza Hut at Andheri east which is the nearest to our place i.e. Sakinaka Junction Andheri East.The order no.3373 & 3374 which was 02 Non veg Pizzas and 01 Veg Pizza and 02 Choco Mousse and 02 Choco Truffle Cake which was ordered at 02:00 PM. We got the confirmation at 02:21 that the Pizzas are on the way and we had confirmed that it will reach within 30 Mins....
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S
sandeep.kgp
from Naini Tal, Uttarakhand
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Late Delivery of Pizza but no free pizza as per their service guarantee

Same case with me too.. I order the pizza via foodpanda and got the confirmation via sms
from foodpanda at 10:34 pm. I got the call from the delivery boy at
around 11:05 pm about the address. I thought that fine .. Anyways he
went back to the store saying that he couldn't find the address( when
already I had order 3-4 times from the same same store). later at around 11:20 I got the call from the pizzahutbr...
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C
coolshiv
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delivered Non-veg pizza instead of Veg pizza

Address:Gautam Buddh Nagar, Uttar Pradesh

Hi I have placed an order with pizza hut on 12march, 2014 of Veg Medium BOGO ie Country feast and Paneer Makhani. My order number was[protected]. But they delivered one veg and one non-veg pizza. After 10 minutes, their delivery boy came and said he delivered non-veg pizza by mistake but till that time, I ate a piece of non-veg pizza unknowingly. I am pure veg guy. They hurt and exploited my religious sentiments. When i called their...
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A
Arpita Chaturvedi
from Mumbai, Maharashtra
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Huge Order Major Screw Up

Address:Mumbai City, Maharashtra

We had ordered 103 pan for 4 that is total of 525 pizzas along with 175 potato wedges, 145 pepsi pets & 25 garlic bread servings from BKC PHD. The order was suppose to reach at 11.30am on 07th March 2014 at Bandra Spastic Society. After many many calls & many lies by Asif the order taker the order finally reached at 12.25pm. The person from PHD Anil who dint respond to any calls was not bothered in giving the order but was bothered...
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rahul_110060
from Cherrapunji, Meghalaya
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

false delivery claim within half an hour or get pizza for free

Address:New Delhi, Delhi

Very disappointed with your service..today I ordered pizza in delhi for home delivery at 11:37am and as per your half and hour policy it was supposed to be delivered within half an hour or it should have been given for free..after few minutes got a call stating that the pizza would be delivered by 12:30pm as the karol bagh pizza hut branch opens at 12pm..I agreed to that also..again pizza was not delivered by 12:40pm then I called up customer...
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A
Amol Shirgurkar
from Mumbai, Maharashtra
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Plastic white thread found in pizza.

Address:Pune, Maharashtra

Dear sir We order today pizza worth Rs.515/-(pan medium paneer vegor) &(pan medium country freast) buy one get one free Chk 7274. Mar 12'14. 8.21p gst Delivery from Pizza hut india A unit of Pizzeria pure food restaurant shop no 16/17/18 Krishna complex kothrud pune 1052 Ghole R Please let me know what quality a pizza hut is maintained..and why should I order next time here. It was my First and Last order..i am not...
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SandeepMehra
from Noida, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Late Delivery / Incomplete Order / Sauggy and cold Pizza

Address:Ghaziabad, Uttar Pradesh

This mail was dropped on March 7th by getting an email id from Customer care of Pizza Hut on same day of Order booking From: Sandeep Mehra [mailto:[protected]@gmail.com] Sent: Friday, March 07, 2014 11:56 PM To: '[protected]@dil-rjcorp.com' Subject: Feedback of my Order from Mobile No.[protected] dt 7th March 2014 Dear Sir, This is to appraise you and give a feedback on one of the most unsatisfactory experience from Pizza Hut I placed...
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Sushyy A
from Delhi, Delhi
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Elevator stinking of trash and staircase is narrow

Address:Bangalore, Karnataka

This is pizza hut CMH road, Bangalore. Taking the elevator to the 2nd floor means inhaling the trash smell which is overpowering and suffocating. To use the stairs is another problem - its narrow and un-kept. Its the choice between the devil and deep sea and the effort of the retaining the food in one's stomach. Horrible approach and the staff are not making an effort to do something about it. Also they dont serve mustard sauce!...
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D
Dimpy Shah
from Raia, Goa
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Non delivery of Pizza Order No. 9958

Address:Ahmedabad, Gujarat

Worst ever experience with PIZZA HUT. Yesterday night was sitting wid my cousins n decided to order a pizza. Thought it to order from PIZZA HUT... Ordered at around 8:30... Got a address check call too... 9:15 the delivery boy calls n we find out that he is reached a wrong place... N with the worst ever attitude we hear WE DON'T DELIVER at C G Road... We call the call center with our order no. 9958 where our address is correct n when...
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R
rmvinutha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No response

Address:Bangalore, Karnataka

We received completely charred & cold & hard as rock garlic bread and big pizza medium Italayan today(9-Mar-14) from Banshankari 3rd stage Bangalore 61 PHD after placing more than 1hour after repeated enquiry . When we called again to complaint, were placed on hold for more than 5 mins & then told the the restaurant manager is busy & will get a call back after discussion with manger. The call never came... order no...
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Rakesh
from Bengaluru, Karnataka
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Very bad experience with PHD pizza hut electronic city Bangalore

Address:Bangalore, Karnataka

pizza hut in electronic city phase -1 bangalore called PHD is the worst place in the world. There store manager Mr.Mruntunjay Nayak was the worst manager we can see,

See my order -

Dear rakesh, Thank you. You have just ordered the ultimate treat for your taste buds.Your yummy, lip smacking delight is being prepared with utmost love and attention at your own neighbouring Pizza Hut – Bengaluru - Electronic...
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tdon
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst home delivery ever

Address:Bangalore, Karnataka

Had given an online order[protected] around 12.45 at noon.Later on got a call from pizza hut stating not availability of Garlic bread.As we were very much hungry and thinking about the overhead of ordering again, i told to send what was available from my order.I was promised delivery in half an hour.There was no order after an hour also. When i called up the customer care number, they told the delivery was out and would be arriving any...
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suche29
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint with reference to Order No. 044130048786

Address:Gautam Buddh Nagar, Uttar Pradesh

With reference to Order No.[protected], I want to state that we are one of your regular customer. It is very disappointing to register the following complaints: 1. The pizzas we had was absolutely without cheese. 2. The size of the medium pan pizza was reduced. 3. The term 'Hot' was not mentioned on the packets of the pizzas delivered. When asked, it was told not to be valid for Wednesday (1+1 offer - PHS01) 4. The crust of the medium...
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raul3520
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pizza hut or a bread house

Address:Bangalore, Karnataka

Dear Concerned

Today (05-Mar-2014) i have been to Pizza Hut RT Nagar Bangalore with my wife and ordered Garlic bread with cheese and Medium Pan Chicken Crunch Pizza .First the guy brought my garlic cheese bread and i felt it bit dry but was eatable since we were hungry, In another 5 minutes the guy brought our ROYAL CHICKEN CRUNCH PIZZA. We were really surprised to see the look and feel of pizza .It hardly had any cheese or...
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