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Pizza Hut India Complaints & Reviews

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Last updated Apr 11, 2024
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Pizza Hut India reviews & complaints page 133

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P
pls30
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Overcharge for Pepsi

Address:Pune, Maharashtra

Dear Govt ,

I'm Pranav Shende (Residing Aundh ,[protected], [protected]@gmail.com), working as product executive in Spinco Biootech Pvt Ltd, today I ordered one Pasta of Rs 155 and asked for 500ml Pepsi bottle , Its mentioned on the brochure of Pizza Hut that all beverages will be charged at MRP , but they are charging Rs 26.67 , while MRP is Rs23 , apart from that they are imposing VAT on the total bill of 181.67 is...
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Pratish
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheap Pizza delivered for higher price

I had ordered for a Veg Exotica Medium pizza from Pizza Hut Bangalore on 16 April 2010 evening. This is priced at 315 rupees plus tax. The item they delivered was Simply Veg medium, priced at 175 rupees. The delivery boy mentioned Veg Exotica and I didnt bother to open the box and check before he left. Later I realized that its the wrong pizza and called Pizza Hut and informed. They told they will look into it and call me back after 5 minutes....
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Manoj Solaskar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Negligence

Dear Sir or Madam

On 19/03/2010 we ordered vegetarian and non vegetarian pizza’s from Pizza Hut. The bill number was: 93755.

The pizzas were delivered to our office at 21.00 hrs. At the time of delivery the delivery boy did not segregated the vegetarian and non vegetarian pizzas. He said there is tag on non vegetarian pizza. Hence we believed in him and did not ask any further question and paid our bill.br...
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A K Gupta
from Pune, Maharashtra
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Pathetic Service

It was a Sunday evening in January, more specifically the 24th of January, 2010 ... had ventured en route some shopping, with my family into the Pizza Hut at 22 Camac Street. The initial wait was around 15 mins (time starting after being seated at the restaurant, leave alone the one hour waiting time outside) just to be able to talk to the waiter and request for a glass of water. In around half an hour the initial starter arrives, but no...
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Rajesh
from Chennai, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cockroach in my pizza (Pizza Hut)

Was shocked to see a cockroach in my pizza (Pizza Hut). Don’t know how many I ate before I discovered the last one in their family. Immediately after I made a complaint call the same delivery guy knocked my door and this time he looked petrified. Gave him the box with the Pizza and Cockroach and took a snap.
The Cockroach in the Pizza may not be intentional. But negligence is also crime and punishable....
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S
Susan Weir
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Staff conduct, Food and Hygiene

The staff at Pizza Hut don't smile, their clothes were all stained and dirty and not ironed, they were rude to their customers, their nails were dirty, their is one girl who has a STD on her hands and she is serving food to the public, and who was flirting with the male customers with her big boobs, their conduct is disgraceful. They had a young girl who was doing food run and cleaning tables, in-fact the only one that I seen smile to...
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ISHITA
from Gorakhpur, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PIZZA HUT BURST CUSTOMER'S HEAD ON COMPLAINING OF POISONOUS FOOD

NEED JUSTICE:PIZZA HUT APOLOGISE TO HITESH & ARJUN...

My Brother Hitesh Arora(29) and Arjun Dhawan (24) were dining at PIZZA HUT, Janak Puri, District Centre,New Delhi ..When the soup was served , my brother discovered a packet of "Silica gel" which is poisnous.Hitesh called for the waitor and complaint about the faulty poisnous soup..The waitor took the old soup back and returned with a new soup..Hitesh insisted...
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vicki jewson
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Food dropped on my lap

I have just returned from pizza hut in Bedford and am very annoyed.
I decided to take my husband and daughter out to pizza hut. We ordered our starters and they went down fine and when it came to our pizza being served the girl brought it to my table and then as she went to put it on the table the whole pizza landed on my lap and new dress!! :( And then told me she would make me another one.....to which i did not want as my new dress...
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saima khan
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

food not labeled

i want to put a complain i recently went pizza hut and had a buffet meal. i had sum paste which was not vegetarian but there was no label to say what paste it was and what ingredient it contained. I was really upset i had one spoon of this paste and notice it had some mince in it and for religious reason i was not suppose to eat that and i had no knowledge that is was not suitable for vegetarian. when I asked a member of staff they told me...
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J
joy
from Bengaluru, Karnataka
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delivery order

The worst experience ever had. What a disgusting management.We order but we get just pizzas n ketch up, no flakes, no seasoning, the delivery guy just leaves and doesn't turn up.The customer executives says will call back but [censored]ing no response.the store manager says will deliver the order in20minutes but its 16:00 now, we still hungry.What the [censored] we still waiting.Take this that guy gives us no bill.And who the hell is managing this...
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Saurav Bhadani
from Noida, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Did not deliver while taking order

I have given the order at pizza hut on [protected] for the amount 668 at 09:17 PM. They have taken the order. I have given the complete address of my company. It is in sector 33&34, Infocity HCL Technologies LTD. At 9:55 they call from [protected] and told that they whould not be delivering the order over there. It was quit frustrating as we were very hungry and they are tell that they could not deliver. I again called to the call centre...
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anandagrawal
from Pune, Maharashtra
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Poor Customer Service

it sucks big time. We waited for our order for 2.5 hrs and still not delivered. At 10.45 PM the person calls up and says that they did not find the place. They were supposed to send free pizzas next day but they did not. Wrote feedback and still no response.

Place : Kalyani nagar, Pune...
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KULDEEP GOYAL
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong Delivery of order

I placed order for PAN FOR 4 ALL PIZZA at Call centre Mumbai No[protected] on 14/6/2009 at 8.02 p.m. Order was 2 Veggie Surprise, 1 Veggie Delite and 1 Garden Fresh.
Committed time for delivery was 30 minutes.
Delivery boy came up for delivery at around 8.45 p.m. and delivered Pizzas without ORGANIO vide Bill No. 12259 dated 14/6/2009 for Rs.248/- by THAKUR VILLAGE, KANDIVALI PIZZA HUT CENTRE, MUMBAI.
On opening the order...
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M. Kavitha Kumari
from Chennai, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unclean and Poor Service at Pizza Hut

Pizza Hut, Vijaynagar
Address: # 16, 17th cross, 21st main
MC layout, vijaynagar

Hello Pizza Hut Customer Service,

This is a complaint against the customer service provided at pizza hu [ the above mentioned address], Bangalore. Ph:[protected].

I have been to different pizza huts in Bangalore, but this hut at vijayanagar lacks service and cleanliness.

The pizza guys...
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Varun Chaudhary
from Mumbai, Maharashtra
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Cheating with offers & Services

I ordered on 39883988 Pizza Hut toll free number, in 1st attemp they responded that they have some technical issue with the system and they shall get back on the same number converstaion went for around 15-20 mins.I waited for 15-20 mins and called up again and they took my order but didnt agree on sending ketchup stating i shall get a call frpm local store in 5 mins waited for 15 mins and called up again and the reply was they are having...
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Rana Himanshu
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delivery not acknowledged

I had ordered for a regular chicken pizza at 3:55pm today from the neighborhood store (SCO-33, Sector 56, Gurgaon). After waiting for almost 35-40 mins for the order, I had to call up to know about the status of the order. However, everybody seemed clueless on any such order being taken. Everybody seemed to be checking with the other person at the store about any such order. Finally the manager (Sachin) came up and he also was clueless. I...
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Adhish Zaveri
from Pune, Maharashtra
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Poor Delivery - Untimely and Wrong Information

Hi,

We called for the pizza at 7:00pm. Was assured the pizza in 45 mins. It is almost 2 hours since we are waiting for the order and haven't received in yet. On calling incomplete and fake replies were given. On calling after 45 mins we were informed that the order had left and it was on the way. No delivery boy came in... after 2 hours no body is here and the manager of the pizza hut call center refuses to come online.br...
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Prabhu
from Hyderabad, Telangana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bad Food Served

After 2 years we ordered a pizza from pizza hut. We ordered a medium non-veg pizza priced at Rs.348. But the pizza was actually smaller than a small-sized pizza. Yet it was sliced into 6, dry, warm and tasteless. And to make it worse, the delivery boy was laughing at us for some reason. It was as if he was laughing at us right after cheating us. We felt very bad and embarrassed after this experience. We have never been cheated like this in...
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Complainant9968655
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Charged twice for one order

I visted Pizza Hut for dine in on the 8th of Jan 2009. My total bill for that dinner was Rs 619 which I payed through my debit card. One week later since my dinner at Pizza Hut, I was checking my account statement online. To my utter surprise I was charged twice the amount I had eaten for. My card had been swiped twice, which was clearly shown in my statement with two different transaction Ids.

PIZZA HUT, 416807,[protected],...
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John Freitas
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Terrible Public Relations

On Saturday, January 23, 2009 between the hours of 8:05pm and 9:00pm, I attempted as usuall to call in an order 7 times. For the past 3 months phone orders are not possible, as you either get "no answer" or the a FAX machine shrill sound. Tonight as in every other night, I ended up driving to Pizza Hut to place the order and wait 20-30 minutes in the parking lot. When I walked in there were 6 employees talking at the register, ignoring...
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