Reliance Fresh Complaints & Reviews

I have purchased few items costing Rs.549.82 vide cash Memo no. C9074 dated 09/12/2016 from Reliancefresh, Reliance Retail Limited, 477 Barasat Road, H B Town, Sodepur, Kolkata-700110 having CIN No. U01100MH1999PLC120563. I have paid the amount Rs.549.82 with my Axis Bank Debit Card No.XXXX XXXX XXXX 1529 Chip. Above amount of Rs.549.82 was deducted twice from my Bank Account because Reliance Sales man put the Debit Card twice in the swipe...

There was a declined transaction of rs 526.82 on 11/12/2016, with my ICICI debit card and the amount is not yet refunded. I ended up paying twice for same purchase as i was told by reliance executive that amount will be reverted withing hours.

I have all documents with me, let me know if you need anything. I am adding bank statements for your reference.
Please revert my money soon....

I buyed rice, salt, egg for 274rs @ reliance fresh and made atm payment on[protected] .. but its declined.. but I got message of 274 which is debited from my sbi account for tnx#[protected]..
I asked to retailer.. he told. Network problem.. it will refund automatically within 1 hr.. and I purchased through cash..

But still it's not refunded
Pls resolve it..
Mahesh
Vijanagar 3rd stage, mysorebr...

I am a regular client at pathadipalam reliance, even though lulu hypercity is near i prefer going to reliance because of the customer service. Today morning i went to return a spoilt pack of mushrooms which i had bought the day before, one of the staff asked me to take another item of the same value, while billing maya came and said its not possible since i did not have the bill or card, i told her i am late for office, but i will give the...

I am requesting you to provide me the bowl free with Maggi atta noodle... Instead of giving me bowl they are making me foo... this is not a right way of managing a customer... They are saying that bowl is not with us that is why we have marked down the price but the same product was taken by me in the morning then they gave me the bowl...I request you to provide me the bowl...and improve the staff...

For purchasing my daily need of groceries, i visited the nearby( East Ave, Palace View Society, Kalyani Nagar, Pune, Maharashtra 411006) Reliance fresh mart . After the billing my bill amounted to rs. 565, i gave a 2000 rupee bill which the store people did not have change of . They even advised me to cancel my order rather than apolozing and giving me change ... shameless, arrogant people . Since i really needed the grocery i had to run...

I made a purchase in one of the reliance fresh outlets . However, just at the nick of time there was a server issue and the swipe transactions were getting cancelled. After 20 mins the server was up and the transaction went through. However, I was also charged for the swipe that was processed as soon as the server issues started. So I was charged 2 times instead which should have been once. I was told that the charge will be reversed back...

There was a failed transaction of rs 427.50 on 3/12/2016, with my ICICI debit card and the amount is not yet refunded. Bank mentioned that the merchant has the money. The store manager raised a complaint number SD4888914 from the company's internal site, but I havent yet heard from the reliance fresh team yet. Please return back my amount or let me know if any other information is required. I have all the required documents w/ me....

Dear Mr. Ambani,
People of India has enormous trust and faith in Ambani Group after Tata Sons who have given n number of growth avenues to the country and people of the Country.
Actually, I heard lot of news on social media about how Reliance is going to mis-use their JIO consumer's ID and Aadhar details. I thought it is all rubbish but today when I visited Reliance fresh, I was shocked how the country's biggest industrialist...

I would like to inform you that i visited RELIANCE FRESH outlet at jharsa road, gurgaon and purchased the material & through swap machine you have illegally debited Rs 4474 on dated 03/12/2016 arround 6 to 8 pm without any reason, as the transaction was declined and i swiped the another card & completed the transaction. I repeatedly through telephonic contact to your office for the above mention refund but you couldn't refund my illegal debited...

Is there a minimum threshold for card payment? Today I purchased an item worth ₹25 and having seen the previous customer with a problem to pay with new ₹2000, offered myself to pay by card (as I too had struggled in a bank only to get new ₹2000 note). The store manager was reluctant to take the card and said that Reliance fresh has a policy to take card payments for ₹100 and above. Is it true? Upon argument, he accepted the card warning...

Pos[protected] rel retail ltd-fresh alwar

I would like to inform you that through your swap machine you have illegally debited ₹1693 on dated 18/11/2016 without any reason, i repeatedly through telephonic contact to your office for the above mention refund but you couldn't refund my illegal debited amount ₹1693 upto till date.
Kindly refund my amount ₹1693 with immediate effect in my account number and details...

Sir
In reliance fresh Warangl, your billing boys never follow queue system.They take billing even if customers come in between while many ppl are waiting in queue.
I have told them softly many times not to do that.Even if it is 1 product or 10 products i am purchasing, I want your ppl to bill them when customers come in queue.
Pls stress this issue with them....

I have made the transaction of Rs. 2587.26 on 20/11/2016 from Reliance Smart/Fresh (Mumbai Central).
Due to Server down counter person did swipe of my credit card 2 times with 2 different machines then he told me that money will be refund after 2 days.
As my money was deducted for both the times.
Till Date I have not got any credit/refund back .
Please do needful....

I went to reliance fresh for grocery purchase i give my debit card for payment . he swipe my debit card two time but due to server down purchase not be made but my balance was deducted two time of amount 1698 each which is not credited back until now
reliance fresh amritsar branch near hindu collage branch
purchase date 13/11/2016
amount deducted- 1698
timing - evening time about 7 to 8 pm
here me attaching...

Date of the incident: 27-nov-2016 and also few days back.

For purchase of a single product it's taking more than half an hour. I've given a feedback to the store manager regarding the same and asked them to try to implement an express counter where billing can be happened only for fewer items like 1-5 or 1-10 items.
Today again i faced the same issue. I've again contacted the store manager and reminded him about my previous...

With reference to above product i purchased in your shop (Srinivasnagar, bangalore branch) lot no pr1114075, lic no.[protected], /[protected],
Rava is not related to wheat product, i think it may be corn product
We are asked bansi rava but your persons given corn rava?

Pl verify and take necessary action and verify the supplier invoice and payment?...

If girl said they forget to give that product payment that doesn't mean they are theif. Relancies people blame her that girl is theif. OK girl expect they are doing mistake. They are theif but the relancies manger ask plenty upto 25 time. Means girl ne 450 ka products theif kiya then they ask money 500×25=12500 rs. Approx 13000 n they doing same think with all member those who do that mistake. Ek members se they collect 17000 rs...

Hii
My name is Vinoth I will purchase 20 /11/16
I will swipe card but card swipe three times but still now I am not getting reversal so kindly check and tell him I will attach the transaction message
Savings No XXXXXXXX89 debited with INR 854.85 towards TO POS:[protected]RELIANCE FRESH. CHENNAI IND: on 20-NOV-2016.Avl Bal 2341.7
Savings No XXXXXXXX89 debited with INR 854.85 towards TO POS:[protected]RELIANCE FRESH...

Being a regular customer of Reliance Fresh, I wanted to purchase stuff worth 350 rs and the cashier even though having cash box full of rs 100 notes refused to return the change unless I purchased goods worth rs 600 or more, Rs 2000 being a legal currency you cannot force someone to make a minimum purchase . It was highly disappointing from such a big retail mart. If you are incapable of providing change it is acceptable but being capable...