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Samsung India Complaints & Reviews

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Last updated Apr 29, 2024
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Samsung India reviews & complaints page 129

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I
Ibrahim Retiwala
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fridge

#SAMSUNG PLZ REPLACE OUR DEFECTIVE FRIDGE, NOT INTERESTED IN DEPRECIATION AMOUNT .

Be-aware be-aware b4 buying Samsung products on huge discount by Vijay sales, bought 40k+ fridge, compressor warranty 10 year within 3 years declared unrepairable by Ashtvinayak enterprises, authd service center SAMSUNG, rgds Samsung sufferer customer.Ibrahim Retiwala [protected].
SAMSUNG agrees it's non repairable and refunding RS 21375/...
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A
Abhishek235
May 23, 2023
This thread was updated on May 23, 2023
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Issue with Samsung Galaxy m30s after software update.

I am facing issue with my samsung galaxy M30s purchased on 4th October 2019 from Amazon. Initially when i purchased the product within 5 days it stopped working and a replacement was sent to me on 11th October 2019.

The product worked fine for initial few months and then i started Facing problems after updating the Software. At times it used to restart automatically but that happened once or twice in a week.

Then...
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T
tinadip
from Powai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service Centre Misbehaviour

Sir
with respect to the above subject I would like to state that, My father had purchased Samsumg metro 313 in November. However, the set as defective as the green button did not work properly so that my father could not pick up the phone properly. Finding no way, out, I went to the Samsung Service Centre at Price Anwar Shah Road opposite to Taltala Ground. The man sitting on the desk took the phone to check and told there was no...
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H
Harshad Mehta 28
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Samsung

Address:India

I had purchased this Samsung S21 Ultra from Samsung Smart Cafe. I was not able to redeem my offer as there was a payment error in the app. I had complained on 6th Feb and today it is 25th Feb. My Complain Id is:1890345. I want immediate help from higher authority. I have started tweeting about the company.Samsung India is taking this very long....
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K
kavitha holla
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order: 11368142470

Address:Samsung India

Have sent multiple emails and called customer care multiple times to get an update
Had ordered these more than a week ago
The product is not delivered - Nor there is any call back for this nor there is any resolution Pathetic service by samsung...
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Y
Yagnic Patel
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Refrigerator

Product got defect and service center guys done experiment on it now. They replaced fans, compressor etc but couldn't able to provide solution properly.

Today they aggred that their mistake and enginner was not knowledgeable and did all that things

Now it is making lot. Of noice who will be responsible...
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Ĕ
Ĕŕ Šűmïť
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

About S20 FE Mobile

First Name : Sumit
Last Name : Kumar
Email Id : er.[protected]@gmail.com
Contact Number : [protected]
Request type : DO
Product Model Number : S20 FE
Product Serial number : [protected]

Hi,
I am Sumit Kumar, I bought Samsung S20 FE on 21/02/2021 from PUNJAB TIME CENTER AMRITSAR, PUNJAB. I just to state here that when i was using Phone there was DARK Bluish spot on Display and...
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S
Sarat Chandra Vulugundam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order not being delivered

I ordered Samsung Galaxy Buds Pro (Violet colour) and made payment. I was promised delivery by 23/02/2021. But even by 24th they have not even shipped the order. I called nearly 30 times to customer care; tweeted on twitter; chatted on website. Nothing works. Pathetic customer service. Never buy any Samsung product from Samsung Estore or Samsung Shop App. Pathetically, there is no option to cancel the product either. They simply sent me a...
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S
Suhaspb
from Ghotavade, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Travel Adaptor Issue

Address:Suhas Bokare 71 A Pandurang Gawande Layout Near Pratapnagar Nagpur 440022, Mob 9922337881, [email protected]

I had purchased fro Santosh Electronics 86 Vidya Vihar Colony Pratapnagar Sq Ring Road Nagpur M.S.[protected], [protected]) a Samsung Travel Adaptor/ Charger EP-TA201WECGIN Mfg dATE 31.08.20, SN R37N8YKOSB2RC3 ON 26.12.2020. Last week i.e. back from 23.02.2021 the charger stopped working. This morning I went to the dealer, he said I will have to visit the Service centre of Samsung. I requested that he should arrange the replacement but...
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S
Sandeep Soparna
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung Galaxy S10

Address:Bangalore

I bought Samsung S10 in Nov-2020 through Flipkart. On 19-Feb-21, phone started having display problem - A white bar displayed in the bottom of the screen. The phone looks as new as it was delivered to in Nov-2020.
There are no scratch, absolutely not a slightest physical damage on the phone. It was never fallen and any sort of physical impact to the phone. However, Samsung service center is forcing to accept the reason that "phone...
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A
Animesh Kumar chanda
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Galaxy M30s

Address:New Delhi

I purchased Samsung Galaxy M30s on 28th December 2019. On 17th February 2021 onwards I am facing issue as the device is greeting automatically switched off after every 2 mins. I approached Samsung authorised service Center in North Delhi and they updated the software by charging some amount. However a few hours later the problem continues and they informed that it’s a hardware issue and need to replace mother board which would cost 7300/-...
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M
menaga menu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regrading phone charger - damaged

Address:2/1006 , 6 th street Karaikudi , Tamilnadu

Respected sir,
I am a regular user of Samsung products . I was a happy user too. I was more disturbed by your product i.e. phone charger, EP-TA20IWE Batch - ACC, HSN /SAC[protected], which cost around 1, 190 including GST, on 23 October 2021 from my locality Samsung showroom, Karaikudi . Not even 6 months got over, but my phone charger got damaged. It would happen for me after using it for one and half an year, but to my surprise...
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I have purchased a twin cooling Samsung fridge in last year Jan.Few days back the cooling process is not working.I have raised a complaint and engineer is clueless about the technical defect on his visit.
It’s just an year and i faced this pathetic situation.
So early technical defect is unappreciative and unpleasant for a brand like Samsung...
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T
Takamol
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I have purchased Air Conditioner (AC) of Samsung Company ( having Article Code 581109733, Description no. SAMSUNG SAC 1.5T 3SI

Hi I am Amol Tak, I have purchased Air Conditioner (AC) of Samsung Company ( having Article Code[protected], Description no. SAMSUNG SAC 1.5T 3SINV AR18RV3HFWK), in the Month of April, 2019, from your outlet at "Amanora Mall", Pune. After purchase of the said AC, in few days, in digital display of the said AC their is technical defects. According, I had raised query to the SAMSUNG Customer Care. However, no satisfactory solution to the same...
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P
pnarayan23
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Galaxy Buds Pro

I had purchased the new Galaxy Buds Pro on 31 January 2021. When I tried to use them after a few days I found that they are defective. I went to the Samsung Service Center on 7 February 2021 and they said that they will order the replacement and I should contact them on 14 February 2021. When I talked to them on 14 February they said they have not received the parts. I them spoke to Samsung Customer Care and they said that the replacement...
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H
himcom systems
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Swollen battery and tilt phone

Address:HALDWANI NAINITAL PIN 263139 UTTARAKHAND
Website:SERVICE CENTRE RUDE AND DISGUISTING BEHAVIOUR ..NOT ACCEPTING THE PHONE WHICH IS UNDER WARRANTY

I recently brought Samsung A21s from reliance Digital on 6 june 2020..But to my surprise gradually it start tilting and its battery has swollen and now it has stopped charging also.
I doubt its battery can blast anytime ..Considering this as a serious problem, i visited your so called service centre at Haldwani .
But their behavior was so rude and disgusting..Such service centres also bring a bad name for company and have also...
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J
jk13
from Perambalur, Tamil Nadu
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Deflective Samsung Tab S6 Product

Website:www.samsung.com/in/microsite/smart-services

Dear Sir,
I purchased a Samsung Tab s6 on 11.2.2021 from a retail store. While using the tab I found that the AMOLED display of the tab has screen uniformity issues that the grey color looks like green color in less than 30% brightness on dark mode. I have also used various Samsung phones with AMOLED displays but they don't have these issues. So I made a complaint to the Samsung service center for a replacement but they told me all...
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M
mike108!
from Ahmedabad, Gujarat
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Ice maker is not forming ice, water is not coming in ice maker

Address:402 Saumya apt near ADC bank Praggatinagar Naranpura Ahmedabad 380013

There is no new ice forming in ice maker and water from pipe is not coming in icemaker tube....
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M
manoj326
from Jaipur, Rajasthan
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Washing machine top load

Address:80/326 Patel Marg mansarovar jaipur, 302020

I purchased top load samsung washing machine from great eastern, mansarovar, jaipur on 12.02.21. it was installed by your representative on 13.02.21. the machine takes water very less flow, which was also told to your representative. I again called him next day. But didn't turn up to rectify it. I again called your service center with luck warm response. Your great eastern too is not responding. I fail to understand that you have very poor...
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P
Prabhu SK
from Powai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unable to redeem prebook offer for S21 ultra

Address:ABM Delight, samsung opera store, No 57 Brigade Road near Junction of, Residency Rd, Shanthala Nagar, Ashok Nagar, Bengaluru, Karnataka 560025

Mobile number: [protected], Email: [protected]@gmail.com

This is to share my disappointing experience with buying samsung S21 5g ultra phone recently. I prebooked by 2000/- at samsung opera house, brigade road, bangalore on 24th jan and picked up the phone on 31st jan 2021 by paying remaining (invoice # SOHB10527). During booking i was told i will be eligible for prebook offer and i have to provide mobile # and use the use for...
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