Samsung India Complaints & Reviews

Am anandu,
am facing a big issue in your service center CUSTOMER relation centre. what a ### service you provided me.am using samsung products in somany years .but first time you will cheat me in few days ..[protected] this is my number call me a higher level of staffs (malayalam agent) in your side and am talk to her still am facing the issue..if no one clear my quiry . am going to consumer court....

To is 22 april but information about my product...

My phone doesn't charging so I went to samsung service centre . He took my phone and said it is water damaged so there is no warranty . But my phone doesn't have any damages ....

Hello Team,

My Name is Arshad Hussain Khan who has purchased Samsung AC in the month of October 2018. AC was working fine till January 2021 with minor 2 to 3 issues.

This Year when my AC started malfunctioning and my first complaint was raised on February 2021 and Samsung took complete 1 month to fix my problem under complaint no. [protected]. After few weeks my AC stopped working and after raising complaint...

Dear support Team,
I placed an order on samsung shop online (ID : [protected]) on 13th April and delivery date was 16th April but so far product has not been delivered yet neither got any solution. Whenever I'm calling customer service they are asking me to wait for 24Hours but even after that no solution and asking to wait again.

The hell with this kind of service, if the product was not in stock then why the order...

Sir,
I had purchased a LED SAMSUNG TV UA43TU8000 108CM from Pittappillil Agencies, Ettumanoor, Kottayam, Kerala, on 15/09/2020. Till march we were using NETFLEX, Amazon Prime video using our Fiber Optic connection using BSNL ( High End Internet Plan)
On 25th March the TV stopped working. I Registered a compliant, with Ref No [protected], The service adviser came to our house to inspected the TV the next day and informed me...

The samsung Galaxy smart phone model no.C9pro SM-C 9000 64 GB imported (the same model is also available with samsung india) requires servicing in that the under noted spare parts are required to be replaced to carry out the repair

1. PBA GH 8212975A
2. SUB PBA GH 9610408A
3. BATTERY GH4304742A
4. TAPE GH0213682A

We have contacted the companies authorized customer service centre at Habibulla...

I booked a service with Samsung India today the 16th April'2021at 9:30 am.. I was told that the service Engineer will visit between 12-3 pm..
I even reminded the Local service job distribution person & specified that my Window AC for service.. Although since the Window AC specification was given at the time of ONLINE booking but still I told every one who contacted my over phone...
At 3:00 pm a service engineer reported with...

I have been complaining to your customer care for the past four months for the repair of my Air Conditioner. So far none has attended to the repair. It was a mistake on my part to buy your equipment. Your service is very poor as compared to the L, G.

I make one more request to send your repair team from Alappuzha {Kerala} at the earliest.

Yours faithfully
Ravi Nair
+91 [protected]...

Past 4 years back bought a S7 edge mobile, i would like to replace the battery of that but could not able to get it from anywhere like checked with Samsung authorized service centres and sent an email to Samsung CEO helpdesk, there is no response from them and they finally concluded, they have stopped the manufacturing part items of model S7 edge like that told. It's totally worst thing, only limited period only they can able to providing...

I placed order for mobile screen desplay to service center of "phone world, aurora tower, mg road, camp, pune" on 7th apr 2021 with advance of rs 9, 000. Mobile no of shop is [protected]. I was told that it will take maximum of 4 days to receive the screen. Even after lapse of 8 days the item has not been received. After calling customer care, i was told that job sheet no given to me has not been registered by service center on samsung website...

Dear Sir/madam

I had recently bought a Samsung F41 fusion series mobile from flipkart. I received it on 2nd April 2021 and started to use it from 9th April 2021, today I got a touch complaint of screen and flipkart is denying to return/replace the product
Samsung service center is telling me to replace the display, now my problem is if I got a touch complaint in 4-5 days o[censored]sing mobile then how could it be work more...

Purchased phone (F62) on[protected], while using phone for 2min i am able to feel the heat coming from the phone, i had called Samsung customer care number and they told my to go to services center, so, i visited the services center and the guy there telling me that every thing is normal, then i went to my home and after a day the phone start fluctuating many times and after that the screen is fully off but the phone is on, i had called the...

Bought a samsung s 20 fe which is heating abnormally (battery starts draining rapidly after heating and causing application to show notification that phone is over heating and applications are getting auto closed but samsung service center channel 4 at cuttack, odisha is telling that device will heat upto 49/50 degree c its normal. Battery doesn't last upto one day also. I have been repeatedly complaining at there toll free number they only...

I have purchased Samsung AC on 18th Mar 2021 and it got installed on next day by Samsung service team . After 2 days we found AC is not getting cooled and raised a request with Samsung support team. Next day they came and found complete Gas in AC compressor is gone and they refilled it. Not Sure why and how it gone. It worked fine for 1 week and later we had the same issue again. So on 31st Mar 2021 I again raised a complaint with samsung...

I have bought a refrigerator in the month of June 2020 and since now it has been repaired 4 times.. now I don't want this and want my money back as it's becoming pain....

I purchased this mobile on 20 march 2021, but this phone is very much heating from start. I visited service center to resolve my issue, they update software but after that issue was rising and now phone heated up to 50 degrees .Then I complaint on twitter, they called me and then I took my phone at service center for heating test and my phone was failed in heating test even their worst guidelines. According to samsung in S20, S21 series if...

27th March '21: Samsung technician comes to wall mount my 55 inch LED TV. While doing that, he(Mr. Chirag Mehta) damages it - the screen is broken and now has lines all over it.

Query raised and on 1st April : Another technician(Mr. Gyanshyam) comes to follow up. Falsifies the report that the TV was already broken !!! While acting in front o[censored]s as if the matter will get resolved in our favour.

After 15 days...

Dear All,

Myself Sathish Rajendran.

I have submitted my S9 mobile on 9th Jan for Display replacement at SVC at chengalpattu and received a product on 21st Jan.

From that day I'm facing "mic audio issue" and I visited SVC again on 23rd Jan, Since display got replaced recently, they advised me to use the handset like this for some days /month, then we'll resolve this issue. ( It may affect display...

Airconditioner outdoor is stopping after sometime o[censored]se and again it is working after sometime. As it is not working continuously there is no cooling....