Samsung India Complaints & Reviews

Dear Team,

I am a resident of Moradabad my name is Vidhan Shukla and I work in Hindustan Media Ventures Ltd. I am using Samsung handsets since i have started using cell-phone i have used your maximum variants i.e your expensive cell-phone S9+ as it was launched i purchased it, Galaxy J7 Prime, Galaxy A-51, and many more of which i don't even remember the names of .I have been writing this mail after thinking a lot and after...

I Purchased a Samsung Galaxy Tab S7 on the 16th of March 2021, and cancelled the same on the day from the Samsung shop app . However not received any cancellation email or refund initiation from Samsung.
Numerous calls to the customer care has not yielded anything. Only false promises.
Seems that Samsung is not interested in solving customer problems.

Hope for a resolution of my issue.

Order id...

I bought a samung Washing Machine front load in 2015.
The machine stopped spinning, I called the Samsung service centre, The technician came and said - the drum needs to be replaced. The technician also said that he will send a quote for the Drum replacement.
Its almost a month - i didn't any reply from them. I again called the call centre - they now say that the spare parts are not available at all.

my question...

Lift nit working and stuck some time please repair...

Reference no: [protected] and [protected]

Also raised issue to CEO desk and samsung customer care. Some of request refrences as below.

[protected]
[protected]
[protected]
[protected]
[protected]
[protected]

I had ordered on 31.11.2020 of M31 product order number-[protected], due to defend in product I had returned but refund of transaction has not received.
br...

My refrigerator gas got leakes in just 2 years
Refrigerator name is samsung double door refrigerator
Company is charging us for gas leakage resolving
I purchased the refrigerator for rupees 30000 and gas got leaked within 2 years what is the meaning to spend 30000 rupees
The company is making fool to the customer...

Hi,

I have samsung A71 phone purchased on Mobile shop on March 2021 .using Samsung finance plus service and already made down payment Rs.6000/- and finance has been approved application no:DMI[protected].
Samsung finance has blocked all my access to the phone, it is not letting me call even. I received an update notification on 23rd March 2021, after mobile software update I can not access any of application on the...

I the undersigned purchased samsung refrigerator in 2016 . N the complainant for not cooling and temp falling down .they put the part of 3000/_ which is falty and keep on adding more problems now the kit is under warranty but it is not working the problem is arising again n agin and the technician visit not on given time and yet m facing the same problem call center que is keep on waiting...

Samsung Galaxy M30s
It is just a wastage of money, extremely poor performance with frequently hanging & battery problem. In shock with the denial and poor service at the service centre.
I purchased Samsung Galaxy M30s Mobile phone from online website under order no is [protected] from Savex Technologies Pvt Ltd Invoice No DELMP[protected] and it was delivered on 13.02.2020.
Within 3 months of purchase I faced problem...

Hi,

I ordered online an Samsung Air Purifier as below:
Order Number: [protected]Order Date: 12/29/2020, 9:34:37 AM
I didnt receive the item. They didnt contact me and let me know. When complained, they initiated a refund.

After getting the money, I ordered the item again as below:
Order Number: [protected]Order Date: 1/18/2021, 10:11:27 PM

Again I didnt receive the order,...

I bought a samsung refrigerator (Model No. RT39K5518S8) on 5th march 2019 from Vijay sales which comes with 1 year warranty and 10 year compressor warranty, now on 11th of march 2021 my refrigerator broke down, there was no cooling so I registered a complaint with Samsung for repairing on that same day, As my refrigerator warranty is expired they told me the service and Labor charge for visit will be 400 + Gst, I agreed and booked complaint...

I bought Samsung side by side Refrigerator on 11/19. I noticed yesterday that it was not cooling enough. I reached out to Samsung helpdesk to book the appointment for technician to look into this.
The technician came and reported that there is a Gas leakage. He will send another person to fill the Gas which will charge Rs 2800. It is only 16month old only. After spending 70K for this refrigerator, i need to take care of this issue......

I have called samsung service center to repair my refrigerator...the person came and was unable to identify the defect he fooled me by replacing some parts and charged Rs.2000 but my refrigerator did not start ...again when i called him he did not pick the call and not coming again. This incident is of march 2021 the name of the person is "Sarvesh Prajapati".
I want my refrigerator to get repaired and if not i want my money back.br...

I ordered samsung f62 in exchange offer at the time of ordering they showing exchange amount Rs 4790 (assured amount) in deffered exchange but when mobile is delivered and i received link the showing exchange amount is Rs 3240 i registered complaint on 2 march 21 but still no solution yesterday i received call from samsung they said that to give full assured amount is againest our policy and to cheat with customers is only our policy...

I have purchase samsung m11 in jan 15 and when i got my mobile on 23 jan m11 have problem when my mobile goes in sleep mode for 30 minute its internet also stop so that time i am not able to get any message in whatsapp or social media site or email when i start my screen all message will enter in my phone i complain about this in online support several time and they reset setting and when my problem not solve then they ask me to go service...

Sir, muje ak mail Aya he u.k se jo esame likha he ki apako lotary lagi he asa vo mail Samsung company ka he...

Not working Samsung air conditioner bought at February 2020. Technical team asking huge amount for motor and necessities....

My phone is under warranty and went to Service station for replacement. Without even seeing the phone properly the staff and owner jumped to conclusion that screen has been damaged by impact by me. I asked them to check it, to which they could not see anything wrong not impact signs externally noted. Then they took some photos and loaded in the samsung service system declaring out of warranty. Needless to say, they told the price for new...

Samsung forcefully installs applications like Myntra, PhonePe, Josh and many more third party applications on my phone.
Also I do not have any option to move out of this unethical practice of Samsung.
This is no where mentioned in there literature that such and expensive phone is powered by their advertisements as well as forceful installation of 3rd Party applications (for which, I am quite sure they are getting an incentive).br...

Hi,
i am rohit sharma from greater noida, i buy Samsung Galaxy S21 ultra 5G (16gb/512) varient, this phone is very bad, having heating problem, camera is not proper working, i have already visit service center, already reset my phone, but problem has been same .

i have attached some screenshot of cameras and heating config...

Purchase date - 5th March 2021
M : [protected]...