Samsung India Complaints & Reviews

I have purchased FHD tv model UA43M5100AR on 30.6.17 . Till date the tv is lying at my home and even after so many requests neither your engineer Manoj ([protected]) whom the work has been alotted nor the dealer has taken any attempt to install that. I am repeatedly requesting both of them. They are taking time. Always telling tomorriw. What can we do then? I urge upon you to take steps so that it is immediately installed....

Sir, their is a pink thin line on right side of my samsung s7 edge display ... i take lt to service center, they are saying that ur phone is out of warranty so we cant fix it. U have to pay for change of display..and my many of friends are facing same issue with display .. plz help me out.

shubhankit
+91-[protected]
[protected]@gmail.com...

Sir,

I placed an order No.[protected] online with Samsung India Mobile division on 29 June 2017. The copy of the order is attached to this email. On placing the order the website said that the goods will be delivered in 2 to 4 business working days. However, today is 6 July 2017 and nothing has been couriered by the company nor have I received any tracking number from Samsung.
On speaking to the customer care on 03 July...

I had a problem in my refrigerator ... called customer service ...they send me a person from service center in (ANAND - GUJARAT).
change RELAY SWITCH and not providing proper BILL. i was not satisfied with the amount which i paid ..so asking for COMPUTER INVOICE (BILL).
this is what i get in 1.5 month. 3 different bill for same product...u can see the MRP price change in all 3 bills...i m still not getting what kind of business...

I am Suchandra Chatterjee was using Samsung Wave 525 since 2012, almost 5 years. But on 26th December it has been stolen at 9:00 pm. I had my personal information with it, but unable to contact that person who stole it though my mobile tracker is on and I got the mobile no. of that person.
My phone's IMEI no is : [protected]
I am requesting to block my phone asap....

Sir before 6 months I did a claim but still I am suffering kindly resolve my problem as soon as possible details are mentioned below insured name Rajinder Singh DOI - 25/01/2017 MODEL SAMSUNG J7 PRIME DEALER NAME ANMOL WATCHES AND ELECTRONIC SEC 22 B CHANDIGARH DATE OF CLAIM 14/02/2017
IF YOU REQUIRED ANY MORE INFORMATION CONTACT US

RGDS
RAJINDER SINGH
[protected]
[protected]...

I had given my Samsung J7 2016 phone for service center in shivmogga they have taken already 16days still my cell phone is not ready and they DIDN'T even revived my call finally after 10 days they received call and they said will let you know in 1 Week and behaved arrogantly with customer same thing happened with my brother too so please give them proper instructions regarding this thank you....

Dear Sir/Madam,

I had purchased a Refrigerator Model code RT33JSRFESL/TF on 8th March 2015. From the date of purchase, the lower section of the refrigerator was not giving proper cooling and all the vegetables/other items were getting spoiled. I had raised the matter with the dealer and also with Samsung. So many engineers have visited to rectify the problem but instead of getting it rectified, they have broken the upper (Freezer...

Hello,
I had purchased my refrigerator in July 2015. But it needs some repairing due to some compressor problem. I contacted company representative(Samsung) for 3 times.Also paid total amount of Rs 7869 in advance. Still they are not able to trace the problem. Kindly help me in this case. I am fed up of complaining the same to Samsung representative. If they are not able to repair so kindly return my money.
My Complaint number...

I have samsung z2 tizen supported 4g phone. When i purchased it that was sufficient to surprised me that this doesn't have play store like open platfrom but however relying upon the branding of the device i compromised and tried loving this phone for some of its aesthetic features and happily used the most basic available but the main problem is that its touch screen is very over sensitive and even starts working weirdly after getting touched...

Hello Samsung -Support,

This is in reference to the side by side refrigerator model no. SBS Samsung RS55K5010S9, I purchased from Sargam Electronics Invoice no.MAYURVIH-1767, Mayur Vihar phase-1 New Delhi store on (13th May 2017). The day the refrigerator was installed by Samsung engineer, it is making exasperating noise(Like a Siren type).
Numerous times communication was made with the dealer, Samsung customer care...

I bought a RS51K5460SL by spending one lakh rupees and received a defective product. It stopped cooling after less than 2 months use and since than the service engineers have been giving me run-around. They have no clue on what went wrong in the refrigerator and keep passing the buck. I asked them to replace it but they are not willing to do so. It is absolutely abhorrent that they take 1 lakh for a piece of junk and shamelessly waste my...

Dear sir / madam,

I am really upset to inform you to get the permanent solution, would like to bring your kind notice that, i have purchased one new 230 lts single door direct cool refrigerator (Samsung rr23k274zdz/230 ltr ref, s/n: 0a6h4zah600901) on 19/10/2016 from your dealer m/s great eastern electronics (M/s great eastern appliances pvt. Ltd.) bagnan, west bengal, vide invoice no bn/sa/1617/06622 dated 19/10/2016, amounting...

Hi, Dear Samsung.
Deepesh Sharma this side complaining about the (SAMSUNG LED 32) worst product I bought. I am facing red patches like negative images on my screen. Its been around 1 year hardly and this is the second time that I am facing the same issue. First time I saw it after 1 month of purchasing it and second time the day before yesterday. As well as there are black patches those are on the panel I guess. I used to think that...

I have bought new samsung mobile J7 prime on 19.10.2017 .

Now iam facing some battery charging amd discharging problem so i have went to my nearest Samsung authorised service center ( Alpha Electronics ) located at, 7th cross Thillai nagar, trichy . I have went 3 times but they are telling to come tommorow this only they are telling 3 times also. Please provide me a better service ....

I am having pink line on my Galaxy S7 Edge display. since 2 month after an update and i thought its a software issue anc can be solved in next bug update but unforunately i didntnot contact the service centre and now when i contacted the service centre my cell was out of warrenty and they asked for charge as the screen has to be replaced.
and then i came to now from them that every day we are replacing the screen for the same problem.....

Dear Sir,
We had called your customer care number for repairing our Samsung A.C but the service provider did not provide us a well efficient service and charging extra money for the repairing of A.C. also he has cut the wire of cylinder nosal pipe intentionally because we refuse to pay him that extra money.

Details of service provider
Krishna Sutradhar
[protected]...

Respected Sir

I Bought new Samsung galaxy S8 64 GB phone 9June 2017. I used the mobile very handle with care. On 30.06.2017 phone discontinued the charging and shows error message of "moisture detected".

It is really surprising that a new phone which not used hardly for one months shows such type of error message. I am also unable to take the data backup before submission to service center due to no charging...

I buy S7 Edge on 1st January 2017, and as I was having backup mobile I did not start using it immediately after purchasing it.

Now unfortunately my display got damaged and I submitted it for one time replacement. Service center is costing me 15, 000 for display change and not under 990/-.

This is Unbearable, I purchased a mobile of 50K + and now I am treated like this as I haven't activated the SIM on the mentioned...

Dear Concerned,

I received the Handset from the Customer Care after PAID REPLACEMENT OF DISPLAY but without s-pen. The Service Center confirmed that by mistake they forgot to put it back and it is lying safe with them and that i will get it back when i send someone to collect it. I went to receive it back but the guys there told me that they have lost it and can't provide the same.

How can a so-called authorised...