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Samsung India Complaints & Reviews

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Last updated May 6, 2024
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S
SangeethaJ0910
from Madhugiri, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Faulty Samsung S8 Plus

Address:560023

I bought s8 plus which has many defects.
People be aware. Do not buy s8 plus.. It has many more manufacture defects. And samsung india is good in selling those manufacture defective products to the customers and will not take any responsibility of it.

I have bought s8 plus on may 10th 2017.in 2 weeks the phone started developing red spot on the left corner of the display and the screen flickers often.

When...
+1 photos
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Sangeetha Jayavelu
from Madhugiri, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Faulty Samsung S8 Plus

Address:560023

I bought s8 plus which has many defects. Samsung india is good in selling those manufacture defective products to the customers and will not take any responsibility of it.

I have bought s8 plus on may 9th 2017.in 2 weeks the phone started developing red spot on the left corner of the display and the screen flickers often.

When i take that to the service centre i have been treated as a street dog

I...
+1 photos
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Rakesh Chintu
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile phone poor service

Address:560097

I had a pink line on my screen which is common issue on s7edge since the screen was cracked on my phone and got it replaced in samsung service centre yelahanka and after that due to poor service and fake items from samsung my phone is malfunctioning the volume button and recent button is not working.. I am fed up of waiting for response. My phone is still under warranty. Worst product. Need my money back......
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Sachin gavadra
from Jalandhar, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Problem In mobile phone

Address:Ludhiana, Punjab, 141001

I did many time complaints for my mobile handset which is purchase before near about 2 month but till date my problem is not solve
Samsung executive call me but not solve my problem they are ignore my problem they are not clearly and not with respect talk with me.. so i want replacement of my Mobile handset
So my have request solve my problem

SACHIN KUMAR
[protected]...
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G
Garth Venske
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I was hijacked and and my phone wase also taken but now I can't track my phone to try and get it back

Address:0185
Website:N/A

Good day
I was hijacked at gun point on the 15/06/2017 and thy did not only take my car, money but also my new s8 witch i only had for two weeks. I did try and track it but to no luck it cannot be tracked. What the hell the phone is registered and the gps tracking was on.
I hope there is a why that you can block the phone from your side as it will brake my hart if someone else can use as it was stolen and not insured
The...
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rohini raina
from Jammu, Jammu and Kashmir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

About the phone

Address:Jammu, Jammu and Kashmir
Website:SAMSUNG

I am rohini raina i brought a samsung j7 on 28/11/2015 imie /seral [protected] at starting it has an issue of camera blur and scratch on camers mirror i visited the the service cnter and they told me tat it is a defected piece and u have to change it within 5-6 day after borrow and i told them please replace the phone with new 1 but they din'nt agrree without resoving they give it back to me bcoz i hv spend 150000 so i keep the phone...
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S
satheesh02
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung s8, mobile not working

Address:600006

I bought the new s8 samsung from poorvika chennai on 14/06/2017 and faced a lot of issues with the phone and called the customer care and checked the phone through remote and confirmed that the phone had hardware issues.

Informed me to go the service centre, i handed over the phone to the service centre and they said they will replace the phone.

When tried calling them no response so called the customer care...
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tsrr123
from Pedana, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung S8 Plus 128gb

Address:500032
Website:shop.samsung.com/in

-i had bought samsung s8 plus 128gb in samsung e shop with the emi payment as option with the icici credit card for rs 74900/- for 12 months.
-my order number is[protected] i had bought the device on june 6th 2017
-i got the statement from the bank saying to pay the full amount and i had called the samsung customer care saying the it had not converted to emi but they had informed me that it will be converted in 4 to 5 days but...
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S
from Dehra Dun, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung j7 prime worst phone

Address:Meerut, Uttar Pradesh, 250001

My j7prime (Sm-g610f) has charging drop issue. I am facing this problem from almost 5 months. It charges 94% than after it drops back to 90% i am already contacted samsung so many time's so many time's visited samsung carecentre almost 4/5 times
I leave my phone for repair in service centre so many times
But now i will not go anywhere now i just want my my phone should be replaced... Other wise ill go to the consumer court......
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V
vinayrthr7
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Swelling of battery Samsung A5 2016 under warranty period

Address:781039
Website:www.samsung.com

The battery of my samsung a5 2016 mobile got swollen up and there was no physical damage done to the mobile. The mobile works fine when connected to the charger but as soon as i remove the charger the mobile gets switched off. To resolve the issue i went to the samsung service center in guwahati but they refused to resolve my problem stating that the mobile is physically damaged and now it is not under warranty period. I also had a conversation...
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V
veganeshkumar
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung mobile phone GT-S5302

Address:641045

My mobile had a problem wherein audio wasn't clear and i took it to samsung service center at sakthivel electronics address : da complex, 7th street, gandhipuram, coimbatore. I was told there was a problem in speaker and that they would service and replace the speaker. I was charged rs. 450/- for which i was not given any receipt. To my utter dismay the problem for which i approached the service center was not solved. When questioned they...
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S
sujit_kalbhor
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Following up for washing machine repair but no visit by engineer since last 6 days

Address:Pune, Maharashtra, 412201
Website:Call center

Dear team,
We have a samsung front load washing machine
Model number - wf1600ncw/tl
S/n - h0355pafa00938r

We have raised complaint#[protected] on 19th june'17, however no engineer has visited till date.. This type of pathetic service is not expected from a brand like samsung. We have received below sms

Dear customer, service engineer mahesh, contact# [protected] has been assigned against...
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M
mahesh kumar mk222
from Nagercoil, Tamil Nadu
Apr 1, 2022
This thread was updated on Apr 1, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung galaxy j7

Address:641028

I am purchased samsung j7 mobile on 13.06.2016, after 6months the mobile screen was full blank problem and solving the problem through service center and again this problem coming after one month and again iam going to service center and resolving the problem, but repeatly the mobile screen blur was occur.
Worst manufacturing, worst service, i am waste of my money.please rectifying that problem...
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Priyanka Presswala
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

S7 edge one time screen replacement @990

Address:Mumbai City, Maharashtra, 400008

I have always been a loyal samsung customer using all samsung devices. I bought samsung s7 edge smart on 11 sep 2016 for 53000 and the one time screen replacement offer is available for everyone who bought it on and after 1 october 2016. I now have my s7 edge screen broken now the new screen charges are 16000 as i have checked. I feel very disheartened as i have always bought latest of samsung phones like s3, s6 edge and now s7 edge no matter...
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paul1979
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Led tv samsung

I have purchased one samsung 43 inch samsung led tv (43k5002) on 21st sep 2016 and it stopped working on 27th may 2016. I have raised one complaint with samsung (#: [protected]) and till date the complaint is not rectified from samsung and i am not able to view my favorite shows

I have called samsung service center many times and wasted my valuable time and energy speaking to many executives. Later i have been told by a customer...
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B
baabla
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refrigerator

Address:Bangalore, Karnataka, 560010

Have purchased a fridge on December 2014. 3 times have complained about water leak from the bottom of door. ID [protected]. Standard advise given by call center, but no solution to problem. Once my wife slipped and fell. I need a permanent solution to this not just a temporary guidance.
It is disgusting to have the same problem with no solution and this is not Samsung service/product.
In the last 40 years I have bought 5 refrigerators...
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K
kadheer.g
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Washing machine repair request

Address:500084

My Samsung washing machine was not working. I RAISED request all most 25 days back. Still not resolved. No one visited my home. I am contacting support several times but same answer. It is wasting my time and giving more frustration. I trusted and invested money. Now it is giving punishment. Who will pay for my wasted time and frustration. This frustration is also causing health problems. I invested money. Product not working. Even no one...
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prez.kamfa
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refrigerator

Address:Bangalore, Karnataka, 560004

I have a Samsung 496 litres refrigerator. I have complained about the same not working on the 20th June 2017. Service person came and said parts to be changed. Promised to come next day. Thereafter he keeps mentioning today tommorow, broken parts received, etc.

No resolution in sight. Am repenting the purchase of a Samsung product.

Need to make all aware that the sales is good and after sales support really sucks....
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D
DK Ram
from Dhoraji, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Tv not installed by samsung company

Address:122002
Website:WWW.SAMSUNG.COM

I have purchase full hd tv, 32 inch as on 14.06.2017.

But till date company's engineer doesn't installed tv at my home

I have registered complaints as on 14.06.2017, complaints reference number is [protected].

I have continuously 2-3 call per day to samsung care on[protected], but doesn't give responding from samsung site

So humble request to solve as early

With...
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Praful Kumar Singh
from Agartala, Tripura
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Lock mobile phone

Address:Hazaribagh, Jharkhand, 825301

My samsung model number sm-j200g/dd date of purchasing 7th of january 2017 mobile was stolen on 21/07/2017 at daltonganj about 8 pm. The imei no. Is *354919/08/870476/5*. Battery number ebbg360cbn. S/n ya2hb292s/2-b
Kindly take necessary steps to block the my mobile phone as soon as possible.

Thank you
Mr. Ashutosh singh
Address-nachap
District - saran
Contact number -[protected]...
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