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Samsung India Complaints & Reviews

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Last updated Apr 29, 2024
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122002

Samsung India reviews & complaints page 373

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M
mukundkumar1980
from Bhagalpur, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Demo has not given even after several complaints

Address:Patna, Bihar, 800001
Website:[email protected]

Dear sir
I mukund kumar mobile no-[protected] purchased samsung microwave oven from aditya vision, baily road, patna bihar on 24/06/17. While purchasing they assured me that demo will be done by samsung engineer within 48 hours but despite my several complain on your toll free number as well as aditya vision nothing has happened. Your service centre has also assured me every time that demo will be done next day after each complain....
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V
Vineet1976
from Bareilly, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Gst regime

Address:Meerut, Uttar Pradesh, 250001

Respected pm Ji we are complaint about GST,
we have a mobile shop on which we are selling many companies recharge on which companies provide margin only 3% on my turnover/sale and we are also selling mobiles on which companies provide margin 3% to 7 %. But ratio of sale monthly/yearly was 7%mobile and 93% was mobile recharge.
For Ex. If we have yearly turnover was Rs.60 lakh to Rs.70 lakh but in this turnover mobiles & recharge...
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V
Vkasmca21
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

New samsung s7 edge purchase

Address:110092

Hello,
This is regarding my new samsung s7 edge i purchsed in may 2017. I am facing many issues in the phone.
- i cant make any internet call without restarting my phone. Every time i have to restart it if i want to do call. E. G whatsapp calling.
- i cannot see any video stored in my phone without restarting my phone and everytime gets error - failed to load. Video, unknown error.
- i cannot watch any video on...
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A
ashok dhanasree
from Madhugiri, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Maintenance problem for, your tech

Address:690516

Sir
i will inform you that i have one Samsung 32 inch tv, have small complint, the techanishan his name is rajesh working in haripad area, his home also haripad. he told he is the techanishan in samsung, he took my tv more than 2 months, and also take money for advance . everyday asking and he told no problem we will solve, yesterday he will return my tv. my complint is he wil open my tv and not properly fix same as before. i will...
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M
mapa83
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung 32FH400381 81cm (32) LED TV not running

Address:Jamnagar, Gujarat, 361005
Website:samsung

Sir,
I have purchase Samsung 32FH400381 81cm (32) LED TV year[protected].But at present my TV has power supply (SMPS) problem so that TV not on condition. Already I have request Samsung customer care several times. My product request number is ‘’[protected]’’.Alreay Service Engineer Mr. Dhiman was came and checking the problem. He has advice me TV was not repair here, so that he kept on his office. I am also agreed his proposal....
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S
sunny.shah9911
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Galaxy C7 Pro

Address:Pune, Maharashtra, 412214
Website:www.samsung.com/in

-i had bought samsung galaxy c7 pro in samsung e shop with the emi payment as option with the SBI credit card for rs 25990/- for 12 months.
-{My Order Number is[protected]} i had bought the device on June 15th 2017
-i got the statement from the bank saying to pay the full amount and i had called the samsung customer care saying the it had not converted to emi but they had informed me that it will be converted in 4 to 5 days but...
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S
Shahruk sodha
from Un, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung Galaxy S8

Address:396230
Website:Www.samsungindia.com

Samsung Galaxy S8 has Featured Its IP68 Water resistant which can resist water in 1.5mt for 30 minutes, this was the main features of Samsung Galaxy s8 but after having such a feature my phone samsung galaxy s8 got damage due to single drop of water.if the phone got damage due to single drop of water than the information featured is fake.The company Must be change that feature.As samsung is trustful brand but after this i dont think so that...
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BNnayak
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Replace the freeze

Address:Thane, Maharashtra, 421201

We have purchased a Samsung freez from Kohinoor Electronics. Dombivli east.. Dt. 16.6.2016.after purchased water likage from feez and we had lodge number of times complain about it.. Mr Pankaj service person who came and inspect the freez but no proper solution done.. He told us I will report to company for replacement due to technical fault in this freez. But till today no one turn up nor replace the freez. From 16.3.2017 under warranty...
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R
ronny.xavier
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung not ready to pay the cash back for my mobile and very bad customer service

Address:400071
Website:www.samsung.com/in/smartphones/all-smartphones

Purchased a Samsung Galaxy S7 from a Samsung retail store with 10% cash back facility on 12th March...

3 months done and still not received the cash back, so checked with Samsung regarding that, mail attached which samsung has replied.

One of the unethical ways to selll a product by giving a 10% cashback facility and later on denying that no cashback facility was there....
+2 photos
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P
Pradipjoshi
from Nagpur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Battery backup

Address:443301

I have just purchased samsung portable 25000 mah vt power bank by flipcart but this product is not working good charging time is 20 min and discharging is 15 min I am not satisfied with this product tell me urgently that this product is original or fake .i am waiting your suggestion if this product is fake then send my money return take seriously ....
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R
RAHUL69955213
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheat service

Address:New Delhi, Delhi, 110086

HI I AM purchase Samsung j2 in august 2016 after 9 month the phone touch is not working
then i go to service center after 1 days they call me their is a liquid and i am escalated my case then your executive take 6 days and said you charge 4500 i am agree because i am suffering from mobile but this is cheat after 30 min they said the charge is 6391/- i am very frustrate from trhis type of samsung service every service center decide...
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S
Saurav Tanwar
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint regarding board

Dear sir,
myself saurav tanwar, an owner of mobile store named Sanchar Bhawan aicher, Greater noida...
sir my complaint is regarding your's company blue wave board...my shop's blue wave board was misplaced in storm...i requested company's T.L Mr pradeep by same day to solve it...but after 15 days, no progress happened..yesterday i called him and say that i[censored] are not capable to do this, i will contact to other companies like...
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S
sachin.singhal singhal
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile screen damage by service center

Address:201005
Website:www.samsungcom

Service Centre playing games with customer they himself damage the screen of Mobile during repair and then ask money for repair of same. I have submitted my mobile for speaker problem and they change the motherboard as told to me and during repair they damage the screen as a small dot appear on screen at right corner which is not noticed at the time of receiving mobile after repair which increased and by the next day full screen turn to blue/...
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Sathish Sivadas
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Battery Issue from the day of purchase- I got Manufacturing defect product

Address:600044
Website:www.samsung.com/in/support

Dear Sir,

I’m very much frustrated with Samsung customer service and product.

I have purchased this mobile in July 2016 for 57, 100. After a month I started facing battery issue I thought due to a software issue. I went Samsung center-[protected] multiple times. They updated software but again problem not resolved. And I called Samsung toll-free number many times they did some troubleshooting but still problem...
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Saikiran Rayudu
from Visakhapatnam, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Update

Address:West Godavari, Andhra Pradesh

Respected manager and director of Samsung India Ltd. Iregularly use Samsung product and iam satisfied with that service. On 9th may 2017 i purchased Samsung Galaxy J7 prime (2017) model.
Iam asking you casually that my mobile phone will get nougat update or not. I[censored]pdate will come means please reply us when it will launch.
J7 users are much waiting for this update.
Thanking you sir...
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A
achaudhary
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refusing to provide warranty citing non-existent water damage

Address:Surat, Gujarat, 395007
Website:www.samsung.com/in

I bought Samsung tablet on 17th October, 2016 and it was still under warranty when it failed to restart after discharging on 19th June, 2017. I visited Samsung service center at Udhana Darwaja, Surat and submitted tablet for warranty repair under registration number [protected] on 20h June, 2017. Next day service center calls me and informs me that warranty cannot be provided because of physical damage. We visit the service center and tell...
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Mominur Sarkar
from Ranchi, Jharkhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung power bank 25000mah led light with 64gb memory card

Address:Dakshin Dinajpur, West Bengal, 733140

1) this samsung power bank which I have received is not 25000 MAh, You had supplied only 20000 MAh
2) This power bank is not continue charging after 5 minutes.
3) This power bank is not sealed in samsung Brand...
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ssbiradar
from Gokak, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Denying my right to get a free tumi cover on Galaxy S8 Plus

Address:Mysore, Karnataka, 570011

I am unable to generate tumi cover redeem code as pop up is not coming in my galaxy app

1.) Date of purchase :- 10th Of May 2017
2.) Date of activation :- 15h May 2017
3.) Date of registration on my galaxy application :- 15th May 2017
4.) IMEI Number:- [protected] & [protected]
5.) Registered contact number:- [protected]
6.) Invoice copy:- PFA Invoice copy

Note:- Your...
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Ganpat singh chouhan bera
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile

Address:Udaipur, Rajasthan

Respected manager and director of samsung india ltd. I regularly use samsung product and i am very satisfied with his service. On 2 june 2017 i purchased samsung galaxy j5 prime some of reason on the left side minor scratch come. Due to this the voice and fingerprint are not working. I go to service center he immediately told me that 1st you pay 4000 to new body then repair. I can't believe that kind of service samsung provide. I am helpless...
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chaituku
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refrigerator failure, technician behaviour

Address:Hyderabad, Andhra Pradesh, 500016

Recently due to power fluctuation, my refrigerator stopped working, after lodging a service request [protected], a technician named mohan (Mob : [protected]) visited my home when i am at office, as soon as he reached my home he called me up and said that compressor has failed, i am surprised with quick call (Call in 4 minutes after reaching my home), i asked what made you draw to that conclusion,
He said i am expert i know what is the...
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